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LG acknowledges LG G4 boot loop issue, offers repair

LG G4 owners have been reporting an issue for months now about their smartphone failing to boot up over and over again, thus called “boot loop”. LG has recently acknowledged the issue and released a statement, offering to repair the affected smartphones.

According to LG’s statement as received by Android Authority, the booting issue with the LG G4 smartphone “has now been identified as resulting from a loose contact between components.” In other words, the boot loop issue is a hardware problem.

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LG advises customers who are experiencing the issues to contact their local carrier where the G4 was purchased or a nearby LG Service Center for repair under full warranty. Customers who purchased their LG G4 from non-carrier retailers should also contact an LG Service Center.

For LG’s full statement, hit the source link below.

source: Android Authority

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This article was written by Louie Diangson, Managing Editor of YugaTech. You can follow him at @John_Louie.

26 Responses

  1. Avatar for ernani pamolina ernani pamolina says:

    dapat palitan nila ng unit, ang mahal ng pagkabili ko tapos wala pang 1 year boot loop na. 1 year and 2 months na nastock sa bahay yung g4 ko. wala pa bang aksyon?

  2. Avatar for Deo Zumang Deo Zumang says:

    With or without warranty, LG MUST repair for FREE every single G4 with the said problem, NO QUESTIONS ASK as a sign of pro-active commitment to its customers to live to its “Life is good!” corporate motto!!!

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