Samsung reportedly to announce Galaxy Note7 recall
With reports coming in that shipments of the Samsung Galaxy Note7 will be delayed due to incidents of the smartphone exploding while being charged, the company is now reported that is considering a recall of the said device.
According to Yonhap News Agency, a Samsung official told them that the explosions were caused by the Galaxy Note7’s battery, and that the company is considering a recall.
“The most important thing is the safety of our customers and we don’t want to disappoint our loyal customers,” the official said, speaking on condition of anonymity. “Products installed with the problematic battery account for less than 0.1 percent of the entire volume sold. The problem can be simply resolved by changing the battery, but we’ll come up with convincing measures for our consumers.”
The official also added that the result of the investigation and “relevant countermeasures” will be announced this weekend or early next week.
SamMobile, on the other hand, received a statement from Samsung:
“In response to questions on Galaxy Note7, we are conducting a thorough inspection with our partners. We will share the findings as soon as possible. Samsung is fully committed to providing the highest quality products to our consumers.”