EastWest Bank’s Komo launches Generate Bank Certificate feature in app

EastWest Bank’s Komo has launched its Generate Bank Certificate feature on its app.

The new feature is pretty straightforward and basically does that. You can generate a bank certificate straight from the app. Which is more convenient than going to the bank personally. Here is how to request one:

1. Tap the Bank Certificate button the menu bar (upper left)
2. Tap ‘Generate Bank Certificate’
3. Choose the purpose of the request
4. Enter the recipient entity’s address and details
5. Tap on ‘Generate Request’
6. The bank certificate will be generated in real-time and will be sent to the Komo customer’s verified email address

For security, the bank certificate is password protected and is duly signed by an authorized signatory. The Komo app keeps track of all bank certificates requested, and the customers can review, re-download, and resend the email with the attached bank certificate. According to EastWest, the bank certificate from Komo is secure and credible as the ones acquired from bank branches because:

• It serves as confirmation that the customer has an account with Komo
• Other details such as account number, the opening date of the account, and the account balance is kept at the date of request

Additionally, there is no limit on the number of Bank Certificates the customer can generate, but the app limits the resending and redownloading of each certificate by up to 20 times per day.

The Komo app is available to download from the PlayStore, AppStore, or the Huawei App Gallery. Users can apply with just one valid ID and the debit card will be automatically delivered to the chosen address.