The Metropolitan Manila Development Authority (MMDA) has issued a public warning after reports surfaced about scam emails circulating online that falsely claim motorists have committed traffic violations under the No Contact Apprehension Policy (NCAP).
According to the MMDA, these fraudulent messages typically urge recipients to settle supposed violations by clicking a payment button — a method the agency stressed it does not use. The advisory clarified that legitimate NCAP email notifications are sent only from [email protected]
, while official text alerts come exclusively from the sender name MMDA_NCAP.
The agency emphasized that genuine NCAP notices do not contain payment links, do not allow replies, do not include contact numbers, and do not specify the registered vehicle owner’s identity. Any message that deviates from these standards should be treated as suspicious.
Motorists are urged not to interact with questionable emails or messages and instead verify any alleged violations through official MMDA platforms, including mayhulika.mmda.gov.ph, Hotline 136, or the agency’s verified social media accounts. Suspicious messages can also be reported through these channels.
The MMDA reiterated that staying vigilant against digital scams is essential, especially as traffic enforcement systems increasingly rely on online notifications and digital platforms.
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