Opensignal April 2021: Globe improves 4G availability, download speed

Globe’s continuous site builds to migrate customers nationwide from 3G to 4G LTE has improved network experience, narrowing the gap between Globe and its competition, based on Opensignal April 2021 report.

According to the recent report of international analyst firm, Opensignal, Globe’s performance in 4G Availability, Download Speed Experience, and Video Experience have been consistently improving.

In terms of 4G availability, Globe customers have seen the most improvement, with 4G availability score rising by 2.2 percentage points (PPTs) to 82.6%, causing Smart’s lead to drop by nearly 30% from 5 percentage points to 3.6 PPTs.

Globe’s Video Experience score also advanced by a 15.4 point improvement, reducing Smart’s lead by more than half compared to the last report. The report also noted the company’s Download Speed Experience improvement of 16.4% from 7.4 Mbps to 8.6 Mbps.

“Our continuously improving performance in mobile and data services shows our strong commitment to deliver on our promise of a #1stWorldNetwork. The steady improvements significantly reduced the gaps in speed such that, from a user standpoint it is hardly noticeable. More than speed, customers want consistent, reliable connectivity that comes with an enriching digital experience,” shared Ernest Cu, Globe President and Chief Executive Officer.

The Opensignal – Philippines Mobile Network Experience Report April 2021 is based on the independent analysis of mobile measurements recorded from January 1 to March 31, 2021.