Telcos and ISPs must ensure ample bandwidth, signal during COVID-19 situation, says DICT
The Department of Information and Communications Technology (DICT) has issued a memorandum to the National Telecommunications Commission (NTC), stating that the NTC must ensure that telecommunication services across all government and private sector must be consistent in the midst of the COVID-19 public health emergency.
The NTC is an attached agency of the DICT. The DICT also ordered the NTC to monitor mobile network operators (MNOs) and internet service providers (ISPs) and that they must provide ample bandwidth and signal availability, based on their respective service level agreements.
The department also highlighted the importance of ICT during this public health emergency, such as the “continuance of key government operations and functions through remote online activities for the rendition of public services; the continuity of economic activities in the private sector, including the business, banking, and finance, among others; and the promotion of alternative learning platform for all stakeholders in the education sector.”
DICT Secretary Gregorio B. Honasa II stated:
According to Republic Act No. 10844, it is the policy of the State to promote the use of ICT for the enhancement of key public services, such as education, public health and safety, revenue generation, and socio-civic purposes. Thus, as the Department mandated to advance the national ICT agenda, we are striving, thru the NTC, to ensure the availability of adequate Internet and mobile connection to all sectors of the Philippine population so they may leverage on the advantages of ICT during these trying times.