#gcash wallet

In the investigation regarding the recent GCash fraud that happened two weeks ago, the Banko Sentral ng Pilipinas revealed that money was actually withdrawn from the two recipient bank accounts (East West and AUB). This is contrary to the statement that GCash made the following day: Digital wallet platform GCash said on Tuesday that there was “no fund loss” in the wake of alleged unauthorized transactions that some users faced. According to the BSP Governor Felipe Medalla, all affected GCash users had their money refunded but some of it was already shouldered by GCash. He added that "Effectively, GCash is shouldering the difference." but also noted that the security features of GCash is satisfactory, stressing that what happened is really a phishing incident and not hacking. GCash is strengthening its efforts against task scams and other forms of social engineering fraud as digital scam syndicates become increasingly sophisticated across the country. Since 2025, GCash reported closing over 3.3 million scam-linked wallets as part of its fraud monitoring and proactive wallet blocking efforts. GCash also continues to work closely with the PNP Anti-Cybercrime Group, Cybercrime Investigation and Coordinating Center, National Bureau of Investigation, and other regulators to strengthen its anti-fraud measures. Users who encounter suspicious task offers or transactions can report them through the GCash in-app Help Center, by calling 2882 or by chatting with Gigi 24/7. Read more in our articles including "GCash lost money from recent fraud - BSP" and "GCash cracks down on task scams and suspicious wallets".