Samsung releases statement on exploding washing machines
Reports came in claiming that Samsung’s top load washers have exploded which prompted the Consumer Product Safety Commission (CPSC) to issue a warning to its users. According to reports, around 21 people have reported to CPSC regarding their malfunctioning machines.
One woman has even reported that it “sounded like a bomb went off” when her machine has exploded. A court document also noted that a woman’s washing machine “exploded with such ferocity that it penetrated the interior wall of her garage.”
In light of this, Samsung released a statement saying that it was in discussions with the CPSC “to address potential safety issues related to certain top-load washing machines.”
In addition to that, Samsung tells its users to use the lower speed delicate cycle when washing certain types of items.
“In rare cases, affected units may experience abnormal vibrations that could pose a risk of personal injury or property damage when washing bedding, bulky or water-resistant items. Samsung is recommending that consumers with affected models use the lower speed delicate cycle.”
Moreover, it’s important to note that the affected models are limited to certain Top Load Washers manufactured between March 2011 and April 2016 and that Front Load Washers are not affected.
In case you want to verify if your Samsung washer is included in this notice, simply head over to their page and enter your washing machine’s 15-digit serial number (found at the back of the machine).