PLDT rebrands Residential DSL Packages

Hi Guys,

I am really pissed with PLDT’s service. It’s been 3 weeks already and wala pa ring naiinstall na landline sa amin. They kept on promising na 2 to 3 days lang maiinstall na line namin, and until now, wala pa rin. Ganito na ba talaga service ng PLDT ngayon?

Franco

PLDT Landline Plus
Internet @ Home Wireless

I can’t keep connection for more the 3-4 hours in a 24 hour day!
“WHAT A JOKE” at Php990 a month!!!!!!!

Dropout, Dropouts, Dropouts.

PLDT should not offer customers this service if they PLDT are not able to supply the required bandwidth.

Anyone else in this same sinking boat?

Disgruntled Long Time PLDT customer

Warren

PLDT mabilis magkabit sa mga unang customer, pero after sales service walang kwenta…. Pati smartbro nila, connected lang pero di makapagsurf. Binabawasan lang load mo. Pati speed hindi consistent.
I suggest na just get other dsl companies para walang hassle.

hindi na kc ata ma-accommodate un dami ng applicant or users cge pa rin ang pasok ng PLDT…then mahina naman un lines spcly pagmalayo ka sa tel.company…or else walang mga naka stand na antenna…WIFI nga super pangit sa chatting..kala mo robot ang kausap mo..mahina dw ang signal…ewan sa pinas super bagal pa rin…spcly magkabit ka ng extra pc naku walana..dna gagana ang net nyo…hope magawan nila ng mas powerful at ng masiyahan ang consumer or users….

ojt q sa pldt and na assign q sa customer service..share q lng ah..endi q agree dun sa cnasabi na wlng pakialam sa customer actually kme pa nga tmtwag sa customer kung ok na ung internet connection nla ang if ever mey aberya nga the management do their duty..1st tinitest nla mismo dun sa pldt kung bket walng net sa customer..then after nun pinapapunta ung mga technicians nla if ever sa nsa modem o nsa cble na ung cra..

Me & my sis planning 2open internet cafe next yr might january or feb..So im searching about PLDT’s net connection & really shocked to those message “GRABE” pala..Ganyan ba talaga ang PLDT??
I dont know & not sure which tel.company i choose na kc im worried about..if in case magstop ang netline mag-back-out un mga custumer dba??at super tagal din palang mag fix un staff ng PLDT??mamamatay ang negosyo yan..Actually im presently residing here in japan since 1989..married to a japanese kaya naman wala alam masyado about telcom sa pinas..d2 sa amin wlang ganyang probs…50~100 speed ng lines..at walang probs na nagstop etc..if ever meron man..super bilis cla sa maintenance..pro-active ikanga..

others saying ok dw ang BAYANTEL..but others sabi naman mabagal din??which is true ba talaga??nakakalito naman..long hrs na ako search..pls let me know naman..& tanx in advance po

PLDT user ako and e2 yung summary ko
(based on my neighbors statements)

PLDT = S*#% SERVICE!!!! AND FREAK N’ SLOWW!!!

Bayantel = Slow??? (not sure, based on some comments,but definitely better than crappy service!!)

Globe = Ok lang daw but mabagal daw.

Smart = Fast, PERO pag may problem, malala.

TOP 2:
Smart
Bayantel

LUI mag Bayantel or Smart BRO ka nalang they’re better

Hindi ka pa lugi!

I am using my experience (P999)and I’m so goddam fed up with the slow connection. Ganun ba talaga ang plan na yun, it will take us almost an hour just to watch a 10-minute video from youtube? No exaggeration po, almost an hour sya, usually iniiwan ko na muna pc ko para lang makapagdl. Update lang ng anti-virus 25 mins na.

We have a laptop and 2 pcs, all of them have good RAM kaya di pd na pc ang problem. We don’t use the connection simultaneously, isa-isa lang sa bagal nga kaseh.
Kakainis! Have any of you guys experienced the same?

I am using smartbro for almost 4months now. and the first few two months is really very well.Yet, when June 16 comes with a very bad storm my connection to be limited and most of the time no connection. Everyday, since June 20, 2008 I always call the customer service and mail my problems but until now I wasn’t able to get the results Ive been waiting. And I am really so damm fuck up! wHAT KIND OF SERVICES IS THIS???

And to be honest I only try this kind of Brand of connection since my friends used it but all of us I also encourage to change to other network for better connection.

I am wondering why the price of dsl in our country so expensive, other countries like singapore giving a free connection.
in fact you can subscribe for wireless conn at 1mbps for the price of $G of 25.00(Php 750.00.

anak ng puta !!! parehong pareho tayo ng nai-experience
sa PLDT I only feel worse, kasi tong mga talentadong
tech support ng pldt inuuto pa ako pag nagpapaliwanag sila, hindi na Management and sinisisi ko dito o PLDT man
kasi all they need is my dues every month, pero tong mga anak ng putang technical nila di ko alm kung alam nila trabaho nila o pinababayaan lang, pare-pareho tayong may trabahong inaalagaan pag sira trabaho gutom mga
dependents mo, wala ba kayong pinapakain mga putang ina nyo dyan sa pldt tech support!!! hwuhhh! baka manigas ako sa kapestehan sa inyo tang ina nyo
•
hum hah hum hah hum hah… mala darth vader na breath na to

Try check speed http://www.2wire.com

stupid PLDT, i was a subscriber since 2005 and nag inquire ako bakit di tumataas yung bandwidth ko ang sagot sakin ng CSR eh dahil daw sa mga new subscribers lang daw ma a apply yon so ako 1995 ang binabayaran ko pero 512KBPS parin speed ko dahil old subscriber daw ako hahaha stupid PLDT

PLDT’s customer service is without any question is full of B.S. and im being really nice when im saying this.In the name of all that is holy, people should avoid getting their dsl service if you ever want to get your hard earned money’s worth. Im now browsing for other dsl services since ive been a subscriber for 2 years and now i am able to leave this joke of a dsl service. I have been very unhappy with PLDT and i hope that in time they crash and burn for not being able to fulfiil their promise to its consumers the service that we hard working people are paying for. Please do not avail of PLDT’s dsl service if you wanna go to surfing heaven. Its so hard to believe the fact that this is this countries LEADING telecommunications company…..and it is giving the crappiest service available known to man. I hope someone from PLDT reads this message and know that many people are praying for their complete and utter downfall for what they are doing…………

the thing that i’ve noticed in the Philippines is the fact that when it boils down to BROADBAND etc…we’re seriously still in the dark. yeah, i agree with what a user said about paying the same amount some people pay for t3 but still not getting what we paid for. NAKAKAHIYA!!!!!!

when my relatives came home from the states last year and surfed the internet using my computer, i was already in PLDt’s 999 plan. but they were dissappointed to see that the connection SUCKS!!!! they said they were subscribers of t3, and they told me that their connection is 10 – 20 times faster than these pieces of crap.

i’m willing to try globelines broadband, but the annoying thing is, here in my hometown (zamboanga), we don’t have globelines here!!!!! grrrrrrrrrrrrr…….

this is so pathetic,the Philippines is like in a 5 year lag in terms of broadband speed.. i don’t even know where they put the money subscribers pay them, you pay as much as a T3 connection in another country, yet ur connection is only 2mbps?? Singapore has a three year free Broadband internet in every household, and every where you go is a hotspot with 5mbps the least..

i just wish ISP’s of the Philippines give their subscribers the type of speed they deserve respective to the amount they pay, or else slash their prices in half.. it’s jus a big rip off

PLDT DSL IS GOOD?

I’ve been having intermittent connection problems with my DSL (PLDT), and it’s been ongoing for the past 2 to 3 days.

PLDT customer service is very very poor. They’re not that proactive when dealing with customer complaints. And get this, they don’t record your complaints. I just discovered that today! And, you know how it feels when we customers are ignored. We pay their fee and they do nothing. It really sucks. I and my bro are thinking of jumping to Bayantel.

Let’s see the difference.

Oh, in addition to what I said below, and it’s good to note that I am a VERY HEAVY user of DSL. no less than 15 to 24 hours a day, 7 days a week, so my comments on the BayanTel service is backed up by heavy hands-on use. Plus my connection is static, No logging in needed. I forgot, I did have a downtime last week, started in the morning and got resolved on its own lunchtime the same day. It was due to a massive downtime of BayanTel’s facilities.

Hi, I’m currently subscriber of Globe telecom in trader mode with speed of 1500 kbps sometimes it reached to 1600 kbps.

It’s a more than a year, I’m still have problems for the inconsistent internet connection, most of my customers would transfer to another cafe because of this problem, i like to apply for pldt but the telephone lines is one problem in our area, as all subscribers here are globe connection.

I would like to apply for bayantel, but i don’t know how. I’m a resident of Liloan, Cebu with globelines phones available here. Can it support globelines phone, and how much is the cost for 512 or 768 kbps connection?

As in globe for 1500 kbps would cost me P4000 including VAT and telephone fee.

Thanks and more power

For the love of mankind… If what you are telling about Bayantel’s service is true then DO NOT transfer to PLDT DSL. The customer service of PLDT is big pain in the @#$ to contact. The internet speed slows down most of time. This month is worst, I only got to experience my subscribed speed more or less around 3 days.

If you want to experience lousy customer service, frequent DSL slowdown then I suggest you transfer to PLDT DSL.

and look at f2h plan grabe ang target nila yung rich community hehehe and for sure beta testing yan..

we need higher bandwidth hehehe. well streaming shows from ABC USA its one thing to do with more bandwidth especially those shows like commander in chief, greys anatomy season 2 and alot more can be watch with higher and stable connection. hehe.

hi its been out since april if im not mistaken, hehe. I saw the new plans like march panga eh sa tipidpc.com forum nakalagay doon for the thread ng 999 experience plan.. lala lang just want to add info to you.. sana by mid of this year wala ng 384 kbps heheh jump to 512 na hehe.