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How to erase that bad online reputation?

With the growing popularity of blogs, online reputation management has become a huge concern to companies and their PR agencies. While they can easily cover their tracks on traditional media, the internet is a whole new creature to deal with. Before, they only have to take good care of a few dozen press people and make sure all their products and services get good exposure. They can even seal an advertising deal with the publisher or the network and be confident that that bargaining chip (advertising cash) could help manage their reputation.

With blogs and social networking websites, they’re up against thousands or hundreds of thousands of individuals screaming foul. Couple that with organic search and you have yourself a huge internet PR disaster.

You can hire some cleaners to do the tidying after a really rowdy party but can you also hire someone or a company to do the clean-up of your online reputation? Apparently, that sounds like a nice business model.


Michael Fertik, a 28-year-old Harvard Law graduate, founded ReputationDefender Inc. last year to do just that — manage your online reputation.

ReputationDefender begins by sending emails on behalf of its clients to Web-site owners. The letters typically introduce the company, identify the client and the offending content, and ask the recipient to remove it. The letters don’t make threats — Mr. Fertik, despite his training, and others at ReputationDefender aren’t lawyers — but instead try to appeal to recipients’ sense of fairness: “Like our clients, and perhaps like you, we think the Internet is sometimes unnecessarily hurtful to the privacy and reputations of everyday people,” one such letter reads.

There’s also another company called DefendMyName which markets itself as a way to remove negative mentions from search-engine results. What it actually does is attempt to bury them below promotional sites, blogs and forum postings it creates for clients. The company’s rates start at $1,000 a month.

Of course, there’s some trick involve in it. Just ask Marc how many clients he helped managed their online reputation.

Abe is the founder and Editor-in-Chief of YugaTech. You Can follow him on Twitter @abeolandres.

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7 Responses

  1. wites says:

    well there’s another way of looking at it. now with everyone has access to information through the internet, maybe, just maybe companies would come up with greater products for fear of bad pr or mar their reputation.

  2. Marc says:

    I’m still waiting for that call from MVP :)

  3. Rico says:

    I’m thinking this kind of service is a necessity, given that people easily believe what they read online. Just look at what happened to Apple’s stock price when Engadget mistakenly reported that the iPhone launch would be delayed! :-o

  4. Sri says:

    http://www.blogteamusa.com is by far the best reputation repair company and the cost 1/2 less than all of the other reputation repair companies

  5. Freelancer says:

    blogteamusa.com? are you kidding me? I’ve worked for this company and they’re a scam offering too good to be true packages.

  6. An outstanding share! I’ve just forwarded this onto a
    coworker who had been doing a little research on this.
    And he actually bought me dinner simply because I
    stumbled upon it for him… lol. So allow me to reword
    this…. Thanks for the meal!! But yeah, thanks for spending some time
    to discuss this topic here on your web page.

  7. internet says:

    At this time I am ready to do my breakfast, when having my breakfast coming yet again to read more news.

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