Apple的一份内部文件在正在进行的集体诉讼中披露，该公司早已知晓困扰iPhone 6系列的“弯曲门”问题。
原告方针对 Apple 提起的集体诉讼内部文件显示，该公司内部测试发现，iPhone 6 发生弯曲的可能性比 iPhone 5s 高出 3.3 倍，而 iPhone 6 Plus 则高出 7.2 倍。这意味着，公司长期以来一直知晓困扰该设备的“弯曲门”问题。
早在2014年，就有报道称新型iPhone（尤其是iPhone 6 Plus因其尺寸较大）极易弯曲，即使长时间放在口袋里也会破坏手机的外形。Apple当时表示，弯曲的iPhone“极为罕见”，但用户仍通过#Bendgate标签分享经历进行讨论。有人称由此制造缺陷还引发了其他问题，如“触控疾病”（touch disease），即因主板特定触控芯片存在缺陷而导致触摸屏失灵；对此库比蒂诺巨头回应称，这是手机“多次掉落在坚硬表面上并因此承受进一步应力”所致。
该公司随后通过加强采用新型铝合金材料的下一代iPhone，并为iPhone 6系列配备更坚固的环氧树脂以承受更大压力，从而解决了当时的问题。
您可以在此查看已提交的诉讼文件。
Frequently Asked Questions
What did Apple's internal documents reveal about the iPhone 6 and 6 Plus bending issues?
Apple's internal tests found the iPhone 6 bends 3.3 times more than the iPhone 5s, and the iPhone 6 Plus 7.2 times more.
How did Apple initially respond to the Bendgate reports?
Apple stated that bent iPhones were 'extremely rare' despite user reports and the #Bendgate hashtag.
What actions did Apple take to address the bending issue?
Apple strengthened next-gen iPhones with a new aluminum alloy and added stronger epoxy to the iPhone 6 series.
Looking forward on how Apple will resolve this issue. The brand should strengthen the quality of their products and not focus only on introducing new features. Since many brand competitors are now becoming more likely to be a choice as substitute for the buyers.