#octagon store

I'm sure everyone has had their share of computer store nightmares. Here's a couple of stories sent to me by a reader about his experience with Octagon Computer SuperStore. Just like most PC retail stores situated in the malls, these storefronts are primary there to drive sales. Runel from Cagayan de Oro shares his story: I bought a PC from them (Octagon Cagayan de Oro) last February and it runs good but then five months after the PC was slowly have problems. So I brought it to their store and and they run some test. The next day, the PC is back again which would not boot so again I brought to their store. Here's another story by a foreigner who bought a PC for his Filipina wife at Octagon Computer in Ozamis City. One technician from a PC store here in MOA once told me that a lot of distributors and suppliers have become stricter in implementing stock warranties that it becomes counter-productive and practically anti-customer service. Read more in our articles including "Weird customer service policy at Octagon Computer" and "Samsung Galaxy S at the Globe Flagship Store".