YugaTech | Philippines, Technology News & Reviews

Philippines, Technology News & Reviews



PLDT DSL increases bandwidth allocation.

PLDT DSL, PLDT DSL, PLDT myDSL, PLDT DSL, PLDT myDSL

Looks like the stories are true. I just checked my PLDT DSL speed at home last night and I was averaging around 480Kbps. That means my previous 386Kbps connection now tops at 512Kbps. Here’s the supposed upgrade that was recently made by PLDT.

512Kbps / 256Kbps for plan 1995
768Kbps / 384Kbps for plan 2500
1mbps / 384Kbps for plan 3000

You can call them up at 171 to confirm this. Sweet deal, huh? :)

Enter your email address:

Related Entries:

Tags:, ,

88 Responses to “PLDT DSL increases bandwidth allocation.”


  1. Gravatar Icon Macy replied on Jun 17th, 2005 at 9:11 am (1)

    I’m supposed to be getting 768/384 but my dsl speed goes up to 1738/432 based on dslreports.com bandwidth tester. It rox!:b

  2. Gravatar Icon Amador Vallejos replied on Jul 25th, 2005 at 12:16 pm (2)

    You are lucky.
    I get only 90 KBPS from my subscription of P 3000/month or 1 MBPS. I get these test results from CNEt and bandwidthplace. I call 171 and they give me no 172375 to call to complain re DSL speed. It takes me 1/2 day to call. Result.Nothing no answer except a machine.
    I feel cheated.Imagine getting only 10 % of your money’s worth. I know a network administrator can manage your speed. I have seen MIcrosoft ISA server do this. Is PLDT deceasing speed intentionally?
    I resorted to this blog . i hope PDT reads blogs.
    My DSL no is 8079067. I hope PLDT will contact me soon.

  3. Gravatar Icon Mcgyver replied on Aug 6th, 2005 at 12:17 pm (3)

    Amador, if you are in the Philippines always measure your speed using a local tester. The nearer it is, the faster and accurate, the further it is, like US or Europe, of course, slower and is not accurate. The signal needs to bounce back further.

    You should try a local bandwidth tester:

    http://utilities.globequest.com.ph/

    Don’t use dslreports speed test – for US users only.

    I occasionally get 380 Kilobytes per second download speed thats about 3040 kilobits/sec on a MyDSL Plan 2500. Faster than T1 connection.

  4. Gravatar Icon albert replied on Aug 27th, 2005 at 8:37 pm (4)

    Meridian is 256 Kbps tops and averages about 235Kbps for P998.00. Which is the better deal? Glad to have Meridian! hehehe..

  5. Gravatar Icon xtel replied on Jan 6th, 2006 at 9:15 pm (5)

    the thing i hate about dsl is that there are times wherein you can’t access certain sites.. this usually happens early in the morning…

  6. Gravatar Icon v for vernita replied on Jan 21st, 2006 at 3:21 pm (6)

    true true.. im tired of my pldt dsl.. i have been using this for more than 3 yrs now.. apparently since last year, the speed has deteriorated so much.. im on the 512 kbps plan but often times the speed is just too slow.. i sometimes get around 54 kbps! wtf.. i dont have problems paying this much if only i get my money’s worth.. ive heard of my friends using Globe dsl and told me its better.. i think imma go check it out.. im really tired of pldt.. its so much of an inconvenience.. and i rely internet connection for my work.. grrr..

  7. Gravatar Icon regine laxamana replied on Jan 25th, 2006 at 4:53 pm (7)

    my gosh PLDT MY DSL…always disconnected, that is my problem I am 1 1/2years subscribers , but i only experienced that problem 4 months ago (til now). I asked the dsl customer service already but they can’t fixed my problem at all…………wa wa waaaaaaaaaaa….the speed sometimes is too slow…i dont know why? maybe PLDT DSL is very very loaded already

  8. Gravatar Icon john replied on Apr 15th, 2006 at 4:19 pm (8)

    i have been playing guild wars and for the past 2 months mydsl pldt has been crashing what a waste of money

  9. Gravatar Icon john replied on Apr 15th, 2006 at 4:20 pm (9)

    i thought meridian or smart wifi was bad this is worse

  10. Gravatar Icon Angel replied on Apr 19th, 2006 at 1:36 am (10)

    it’s sp damn annoying… i’ve also been using PLDT Dsl for few years now and since last year my connection is getting worse… last report was somebody stole our street’s PLDT line cable… making us unable to use the internet aswell as the landline. So theres no way we can complain about it easily. And sometimes while i’m downloading something on the net, our connection gets cut off then suddenly gets connected back then for a few secs or minutes it gets cut off and goes back online again. It’s so annoying, make’s me want to switch to another DSL service provider. What kind of service can they provide with this lousy connection. Even here in our Cebu home, we also experience the same problem.

  11. Gravatar Icon owen replied on Apr 19th, 2006 at 8:53 pm (11)

    PLDT mydsl sucks !! plan999 suck reallyy bad…

    i only get 10kb download .DONT apply for a plan999. It’s useless…. they told me i cant cut the plan coz it has a 1year contract which they did’nt told me when i first inquired and applied for the plan.. waste of money.

  12. Gravatar Icon Ako Buang replied on Apr 22nd, 2006 at 6:01 am (12)

    bullshit*** fake advertising… they said 768/512 they offered… wattashit!!!!!!! fake fake fake… i only got 30s… they can be sued for fake ads? bfore its 50s then 40s then 60s and its ok… but a week ago came down to 30s DL speed… its been 9 months now! it dont reach 100s…

    i did everything to increase my speed, the firewall, my hardwares, everything… in my conclusion its PLDTs fault.

    they provide fake speed so they can have more customers plus with 1 year lock-in subscription ending up people paying a year of worthless plan with slow speed. its big business for them…

  13. Gravatar Icon ken replied on May 6th, 2006 at 12:32 am (13)

    so whats better smart bro or pldt 999 i’m feeling shit about this smart bro i paid 999 with a 1 year lock payment amf… i think pldt is better opinions anyone???

  14. Gravatar Icon wandculb replied on May 9th, 2006 at 11:40 am (14)

    I can only recommend for anyone who has the possibility to connec to Destiny CAble to switch from Pldt. They have two packages 1)unlimited P1688.00 2) 60Hrs P888.00. The download speed really o.k. My average Download speed never goes below 40Kb/s and sometimes as high as 80kb/s.

  15. Gravatar Icon me12 replied on May 11th, 2006 at 8:33 am (15)

    i ran the speed test on my globelines broadband plan 995 and it was 385.77 kbps… is it good?

  16. Gravatar Icon Jack Maslan replied on May 24th, 2006 at 5:24 pm (16)

    Amart Wifi is a shit!!!!! i applied 256kbs but if i run the speed test it reads only 52kbs, this is bullshit, they advertise there wifi 7times faster than dial but it seems smar wifi is slower than the dial up, and sometimes there s no signal within one week… smart wifi is bullshit!!!!!! pa contract contract pa sila d naman maganda ung service…..

  17. Gravatar Icon Diver replied on Jun 3rd, 2006 at 7:22 am (17)

    I have been using DSL for more than 2 years and the service lately has been TERRIBLE!!! The customer service people keep on saying the same thing over and over and I still have recurring problems. I experience a slowdown in my DSL more than once everyweek. I have slow connections on weekends(that is a given). I feel so freakin irritated of my subscription that I am already looking for other providers. Anybody know a good provider in the QC area? =)

  18. Gravatar Icon Marilyn Stokes. replied on Jun 27th, 2006 at 7:53 pm (18)

    I have all the same problems as posted with pldt dsl.
    I also feel cheated by there 171 helpline.
    Lots of story to tell when I lose my connection.
    Today 27th June 2006 I can not connect and also there 171 dsl help it seems no one is home or they are cooling the over heated server.
    Something is going on but usual, they will not tell me or you the people who pay for this crap service.
    I will switch to sky asap and pldt can sing for the money

  19. Gravatar Icon nameDan replied on Jul 4th, 2006 at 12:49 am (19)

    Hello…

    I’m a very patient customer so I’m patiently waiting for pldtdsl to fix the problem. But seriously I’m losing my patience since for the past 3 weeks I’ve been calling and calling 1721 (PldtDSL Manila area customer service hotline) because whenever I try to upload ANYTHING that goes over 100kb won’t upload!

    So if anyone wants to ask what they will tell you here they are I’ve practically memorized them.

    1. Turn off your modem and PC then turn on your modem first and then turn on your PC.

    2. Clear your Internet Explorer cache and cookies(when you ask them how if your using firefox or opera most of them dont know so go figure.) In the connections tab make sure everything in LAN settings is unchecked. Reset everything in your Internet Explorer settings to default.

    And the hardest of all…

    3. Your PC has a virus or spyware! I formatted and used a single drive to update winXP to the latest ServicePacks, put on 2 firewalls (windows and another one), used 3 updated antivirus software, used 3 updated spyware cleaner/blocker and I also used the new windows malicious thingy removal tool,… which found nothing except for SpyBot telling me to turn on Security Center to detect if I have an antivirus working, which I turned off since it was annoying whenever I was changing from 1 antivirus to another.

    So that’s what they are going to tell you when you call them about connection problem.

    On a sidenote I did have good connection time which was every Monday about 5am till it croaks when the afternoon comes then I have to wait again till the next Monday…and so on and so forth. Sigh :-/

  20. Gravatar Icon nameDan replied on Jul 4th, 2006 at 12:54 am (20)

    Oh yeah forgot to mention that my subscription costs me a hefty 2.5k pesos a month (4mb down/768 up in the US) which was working well when my bandwidth was 768/512 but ever since they upgraded my connection to 2Mb/256kbs(pathetic upload) the connection croaked.

  21. Gravatar Icon glitch replied on Jul 12th, 2006 at 10:56 am (21)

    ako na ata pinaka maswerteng subscriber ng pldt. 1995 plan ko. so i should be getting a 768kbps bandwidth. sa iba kong neighbors naka plan 1995 cla pero 512kbps pa rin cla. ung akin kc nde ko ramdam kung 512 or 768 pa un. kadalasan kc ang nakukuha kong bandwidth 2mbps. pinaka maganda na ung kagabi umabot ako almost 7mbps. meron ako 2 download nun isang 450KB/s at isang 400KB/s. sweet heheheh

  22. Gravatar Icon glitch replied on Jul 12th, 2006 at 11:00 am (22)

    btw. nde pa ako nagkakaproblema sa pldt. im using it for almost 3 yrs na.

  23. Gravatar Icon nameDan replied on Jul 13th, 2006 at 3:37 am (23)

    Actually they upgraded the plan 1995 to 2mbps download from the results I’ve been getting. It was unstable for me and some other users when they were doing the upgrade. The download rate I’m pretty sure it’s 2mbps and from what you have said getting over 7mbps just proves how unstable their system currently is. For the matter of upload before they upgraded the download/upload i was getting was somewhere between 384kbps and 768kbps but now it seems they capped it at 256kbps. I recommend http://www.speakeasy.net/speedtest/ and testmy.net if you want to see your actual bandwidths.

  24. Gravatar Icon glitch replied on Aug 21st, 2006 at 11:52 pm (24)

    i tried to use ung testmy.net at im just getting a 1.7mbps speed and sa speakeasy.net/speedtest 2.1mbps lng. but when i try using ung bandwidth test ng pldt im getting 2.6mbps only. in other words 1.7mbps is almost 212kB/s download, 2.1mbps is 262kB/s and 2.6mbps is 325kB/s. but how come im getting 680kB/s sa utorrent and 830kB/s sa internet explorer w/c is equivalent to almost 7mbps. hmmm 3 months unstable pa rin ba bandwidth nun? pero anyway nice service pldt ^^,

  25. Gravatar Icon glitch replied on Aug 22nd, 2006 at 7:16 am (25)

    im still getting 768kbps on upstream

  26. Gravatar Icon wesgon replied on Nov 12th, 2006 at 2:08 pm (26)

    Gamit ko globe broadband supposedly 1mbps bandwidth connection daw. Ang gamit kong speedtest ay http://www.bandwidthplace.com, accurate raw yun. Ang usual rate speed ko noon ay 536 kbps pero ngayon ay 166 kbps na lang. It means bumagal connection ko sa globe.

  27. Gravatar Icon gamer replied on Jun 6th, 2007 at 10:59 am (27)

    Just signed up for PLDT plan999, promised with a 1mbps speed, what I got was 350kbps, download speed 12-45kbps. How many days can I get my RAN installer? This just plain sucks. Plus 2 year lock-in period?? Someone should sue these guys for false ad!

  28. Gravatar Icon Anthony replied on Jun 30th, 2007 at 9:09 pm (28)

    I’m subcribed to PLDT DSL Plan 999. Check out my speed..

    Bandwidth Test Results: 48.00 kbps

    Your Results 48 kbps
    Dial-Up 53.3 kbps

    F**k mas mabilis pa dial-up

    Ang galing pa ng tech support nila… They’re the dumbest people I ever talked to.

    You may download up to 6 Kilobytes per Second from PLDT Play.

    !@#$%^ This website even took ages to load xD Aaahh!! PLDT sucks. Laging disconnect! Almost everyday na ko tumatawag sa 172, walang nangyayari. At ano ba tong quickfix software na pinadownload sakin? Doesn’t work at all! Napaka amateur pa ng design. !@#$%^ Sa mga gsto magsubscribe, there are more people who are not content with their service..bahala na kayo mag-decide.

  29. Gravatar Icon agent_orange666 replied on Jul 1st, 2007 at 11:33 am (29)

    Increase bandwidth!??? Malaking kalokohan sa PLDT at andun na ang “kanser” sa serbisyo at maintenance! 2 araw na akong walang internet para makapag-online gaming at internet surfing!

    384kbps??? Style nila bulok! Tigilan na ang mga putanginang advertisements ng PLDT myDSL sa pang-gogoyo sa mga Pinoy na customer!

  30. Gravatar Icon Liliana replied on Jul 23rd, 2007 at 11:00 am (30)

    To all,

    Pareho tayo ng problem with PLDT. We’re paring P3k monthly and yet hindi umaabot sa 1mb ang speed namin. Sawang sawa na kami kakatawag sa PLDT. Kilala na halos lahat ng personnel nila and yet sobrang T**** TALAGA SILA LAHAT!

  31. Gravatar Icon pldtuser replied on Jul 26th, 2007 at 10:49 pm (31)

    Speed ko nagdecrease – after sometime babawasan nila ang bandwidth mo! Mautak talaga sila (PLDT) Plus sinungaling pa– yung pldtdsl speedtest nila, aba, ok ah, tumaas! (Pero bakit lalong bumagal yung PC ko?!) Nagtry ako sa ibang site ng speed test- bumaba pa nga kesa dati… Galing ng monopolya ng PLDT– no choice. (wag nyo bangitin yung iba- crap rin ang mga ito) Nakakaingit ang Singapore ano?

    PS: Holdaper pa ang pldt = 2 years lock-in period?> what the hell!!

  32. Gravatar Icon PLDT-Sta. Rosa City Subscriber replied on Jul 31st, 2007 at 2:36 pm (32)

    Lintik na PLDT yan! simulan mo sa pag-aapply gang sa makabitan ka problema! simula ng magplace ako ng application throgh internet, bumilang pa sya ng more than 1 month bago nakabit! nakakapagsisi na PLDT ang kinuha ko! amp!

  33. Gravatar Icon PLDT-PASAY replied on Aug 6th, 2007 at 9:23 am (33)

    i agree i really hate pldt their services sucks!

  34. Gravatar Icon PLDT CEBU replied on Aug 23rd, 2007 at 11:00 am (34)

    Hello everyone!
    I’m from Cebu City and currently using PLDT for a few years now and I have only one thing to say
    IT IS VERY DISAPPOINTING

    I’ve been thinking about switching to another provider.

    Can you guys help me out?

    Bayantel?
    Mozcom?
    SkyInternet?
    Globe Broadband?

  35. Gravatar Icon phillip2k7 replied on Sep 16th, 2007 at 11:12 am (35)

    nalili2 kc me, since 2005 meron me contract ng pldt dsl binabyaran ko P4,900 per month, gusto ko na mag pa disconnect ngaun 2007! kc nalulugi na ang shop! pero meron me nakuha free 1 pc promo nila. may babayaran pa ba me penalties fees? halimbawa mag pa terminate na me kc almost 2 years and 3 months na ako payers sa kanila..
    anyone has ideas?=) here is my email add: salamat sa pag reply ASAP!
    God bless…
    plipzide2k7@yahoo.com.ph

  36. Gravatar Icon Harold replied on Nov 12th, 2007 at 7:53 pm (36)

    last year i subscribed to plan999 and i also happened to open an internet cafe and got the 6k package with 1mbps connection supposedly from pldt. it took them 5 weeks before my home dsl was installed, and 2 months for the one on my cafe. 1mbps? lol i was only getting 30kbps! how the hell was i supposed to run a shop? when they finally fixed it(my bro complained and threatened to sue pldt main), yes, instantly my speed went up to 1mbps. lol. and get this, i counted th dc’s, they got up to 20 times per hour. then about 5 times per day the line drops for an hour. wala na akong mukhang ihaharap sa customers. hiyang hiya ako. and yes, nalugi ang shop ko, it lasted only from july 2006 to december 2006. i blame pldt for it. how can i run a cafe with only 30kbps? and another 2 months! yes, 2 months! before umakyat sa 1mbps ang connection ko! naka set up na ang cafe ko pero i cant open because of that. until now baon pa rin ako sa utang. hehehehe.
    i recommend switching to belltel cable internet. i’m paying 3.7k for a speed of 1.5mbps. my download speed is usually 150-180kbps. upload up to 170kbps. im playing rf online and i can leave my pc on for 5 days without any disconnections! and guess what, if their service is palpak like u experience frequent disconnections or slow downs, they ADJUST your bill UNTIL they FIX THE PROBLEM. you heard me right. once i only payed 2k instead of 3.7k because i experienced slowdowns and dc’s. when u complain in the morning, a technician will visit u in the afternoon of the same day. belltel’s service is the best. they service almost the whole of metro manila. i’m not promoting guys. im just so relieved from the nightmare that pldt gave me. i dont mind paying much kahit 1.5mbps lang since the speed is always top notch and they service me immediately if i have concerns. although im thinking of bayantel. hehehehe. im not aware if they have slowdowns or dc issues, i just think its much better to pay 3k for 2mbps with a phone line. hehehe. i have yet to ask around about bayandsl. all i need to know is if i can leave my pc on for 5 days without any dc. then i’ll switch to bayan asap. ahahahaha. sayang din 1k. sana pag may nag complain against pldt magsama sama tayong lahat. ahahahaha. abusado sila. magnanakaw ng pera thru false ads and a very long lock in period.

  37. Gravatar Icon Gravewolf replied on Nov 14th, 2007 at 9:43 pm (37)

    Ive been using my pldt for 2 years and my connection has been getting slower and slower when it is supposed to be faster. As much as i wanna complain i have 4 friends that are paying for much more and yet my connection is still faster than them which really verifies that PLDT’s service is a TOTAL RIP-OFF!!! I hope to God that some new telecomm company comes and puts them out of business!!Anyone working for this laughable and totally incompetent company should be ashamed of themselves. Im tired of calling PLDT’s (so called) customer service and getting the same lame old answers that aint getting my speed up. Im getting 30% of what i am paying them and the technicians that they send are incompetent and clueless of what they are doing. I am not an idiot to believe that my line isnt able to cope up with the increased speeds since about 3 months ago my speed went up to 700kbps for about a week before going back to its normal hellish speed.I wanna put a big black eye on the guy who does the commercials about how blazingly fast and efficient their service is. IF ANYONE FROM PLDT READS THIS MESSAGE…..I HOPE TO GOD THAT EVERYONE IN PLDT ESPECIALLY YOUR CEO’S BURN IN HELL AND GET WHATEVER IT IS THAT YOU ALL DESERVE!!!

  38. Gravatar Icon jetlag807 replied on Dec 2nd, 2007 at 2:18 pm (38)

    I’ve had PLDT for a few years now and, like most of you, my connection speed (up & down) has been getting steadliy worse. The reason to me is obvious. PLDT, while offering their new promos, have not bothered to increase their bandwidth to accomodate for the increase in subcribers! I don’t even bother checking the speed on http://www.speedtest.net since it just gets me angry! Honestly, I’ve had better net speed in Iraq and that was a VSAT! What’s really sad is that, in my area, I have no other choice that I know of.

    Thank PLDT!!! You really SUCK!!!

  39. Gravatar Icon HALAKA Techsupport replied on Dec 26th, 2007 at 2:12 pm (39)

    Do you want POOR Internet Connection? Use PLDT myDSL! For only 1800 plus a month you can have a PLDT Land Line SuckiePhone with static sounds and a DSL connection with the speed of a turtle, always disconnected and is always offline. Plus you can contact their technical support directly connecting via a call center that doesn’t even know about DSL and computers…

    Why wait? Apply for Pathetic Loser Dumb Telecommunication services NOW!

  40. Gravatar Icon CM replied on Jan 10th, 2008 at 10:35 am (40)

    i just got the pldt plan 990… the speed will be 384 kbps… but in the speedtest… i got a poorly speed that is around 50kbps both.. what could be the problem? could anyone help me? thxx..

  41. Gravatar Icon mischa replied on Feb 11th, 2008 at 12:03 am (41)

    pldt realy sucks, walang kwenta ever…

  42. Gravatar Icon patrick replied on Feb 14th, 2008 at 4:45 pm (42)

    my plan is 512kbps…everytime i play RF online its keep on delaying then suddenly it will disconnected…when im downloading on limewire i got only 5kbps on 1 song file…this is disgusting! what a waste of money!

  43. Gravatar Icon nino replied on Feb 17th, 2008 at 5:22 pm (43)

    i dont like

  44. Gravatar Icon RANADIK replied on Mar 7th, 2008 at 5:32 am (44)

    D na ako magpapakabit ng PLDT globe broadband na lng ako hehe. IM currently using smartbro 999. There are times that the connection is lost but it was’t bad at all..

  45. Gravatar Icon France replied on Apr 22nd, 2008 at 5:15 pm (45)

    Try using http://www.speedtest.net to check your internet speed, just choose bayantel as your test server.:)

  46. Gravatar Icon Myla replied on May 15th, 2008 at 10:43 pm (46)

    Hey guys. I just wanted to share my experience with PLDT and how to deal with them. I have been dealing with PLDT personnels for almost a year now regarding my DSL connection and plan. I am subscribed to their Professional Plan (Plan 3000). By then, when I applied for it, they offered a speed of up to 5Mbps. Take note – 5 Mbps. After signing up for this plan, about 2 months later, they changed it to Plan 3000 to a speed of up to 3 Mbps.

    Before I applied for that plan, I specifically asked them the difference of the 3 different plans they offer – Plan 999, 1995 and 3000. They said that each of them has a different speed levels which is “up to” 1 Mbps for the plan 999, 2 Mbps for plan 1995 and 3Mbps for plan 3000. But take note of the words “up to”. I told them that I don’t care about the maximum speed they can deliver but what my concern is the “minimum guaranteed speed” that each plan offers because that what makes it differs from each of the plans.

    So, the person in charge and another person from manila and another from cebu told me that the minimum guaranteed speed that I should be getting is 70% of the plan signed up for and an average of 80% speed all through out if my location is or about 1 KM from the port.

    Luckily for me, I am within 1 KM from the PLDT central office from which my DSL is connected. Unfortunately, with the plan that I signed up for, they can only deliver of less than 1.5 Mbps (test taken from the PLDT play which they have currently overhauled to give the “accurate” speed)which is still far below the 3.5 Mbps guaranteed speed.

    But before this scenario, the pldt play and the speedtest.net singapore sever registered a very high output for my speed which ranged from 4 Mbps to 6 Mbps even if my connection was very slow. I could tell that my connection was slow due to the video(s) in youtube, ebaumsworld, etc. that they keep on buffering. (Don’t get me wrong, I have a little program running if i browse the net and I have a fast speed computer with dual core 64 bit processor and 2 GB memory.) And to some of my test sites in which I have a benchmark of the speed every hour, (like testmy.net, 2wire.com, etc.) they show a very consistent speed. During peak hours, the testmy.net and 2wire.com show speed that’s almost consistent with my browsing but PLDT play and speedtest.net singapore sever shows a different story otherwise. No matter what time of day, PLDT play and singapore server showed a consistent of 4 Mbps – 6 Mbps speed. But that has changed all now. Singapore server and PLDT play is quite consistent with the testmy.net results.

    Enough for that, if you have complains about your DSL, make sure you know the terms or computer lingos or have somebody who knows computer very well to talk to the PLDT “network engineers”. You should demand that you need an “engineer” to fix your problem and not a “trained technician” of PLDT. A lot of their trained technicians don’t really know what they are doing. They will just give you “alibis” to satisfy you or give explanations which is actually not related to the problem you might be experiencing. You, as a subscriber and don’t know much about the networking, you tend to just accept their alibis. And in most cases, if the problem persists, what most of the technicians do is just tell you to reset your modem, turn off your computer or simply they will just reset the port of connection where your DSL is connected. You have to bear in mind though, that any resetting WILL ONLY SOLVE THE PROBLEM “TEMPORARILY”. If the problem is in the connection or the hardware or software which is most likely, the problem will still persist over time. The engineers should locate the real cause of the problem and fix it – not patch it by just pressing the reset button or powering down your system.

    Another thing, if you call their 171 or 172 support, be sure to log every phone calls you make. Make a spreed sheet that logs your call – date and time of call, agent you talk to, nature of call, comment regarding the call, etc. This is very helpful for future reference especially if you apply for a rebate.

    According to PLDT that they don’t issue rebate if the problem did not last longer than 24 hours. But this is a very bad practice. You as a paying customer, you should demand for a rebate regardless you were down for 1 hour, 2 hours or whatever – as long as you have a service interruption. Let us put this into logic, if they don’t give rebates to customers to a problem that did not persist for more than 24 hours, then they can interrupt their service for 23 hours a day and give you only 1 hour of service daily. Will it be fair enough for you especially if you are paying the full amount every month? The amount you are paying every month for your DSL service should be uninterrupted service for 24/7.

    You should call the 171-53 (log your call again) and apply for a rebate. If you have slow connection, complain and ask for rebates too. Tell the PLDT that you are not getting the service you are paying for.

    I hope every one will do what I am suggesting and advising. I need every one to do their share so at least PLDT will improve their service. Right now, I am getting a regular/monthly rebate of more than P2000 until they fix the problem.

    Hope this information will help you all.

  47. Gravatar Icon Dong replied on May 19th, 2008 at 3:32 pm (47)

    PLDT DSL is the worst internet broadband plan ever. If you are planning on getting one, I suggest you think first or ask your TECHIE friends about their experience on PLDT broadband plans.

    PLDT sucks because they don’t give you the speed you are supposed to have. And you don’t get a stable connection.

    PLDT sucks. They’re only fast when they’ll install your ADSL box but even a kid could do that. PLDT is the worst. Better grab a Globe broadband plan. It’s faster than the SMART prepaid that’s being over advertised in this blog.

    Lies, all lies. Suck it.

  48. Gravatar Icon ihatepldt replied on Jun 3rd, 2008 at 8:46 am (48)

    I’ve been a loyal subscriber for 4 years already but this year their service has just been so effing AWFUL!!! Their customer reps are not helpful and their tech reps are worse (they’re so condescending in giving solutions which are so basic – if you’ve worked in a call center providing tech support before – it’s an insult to your intelligence as you know they’re just working off an information base of basic steps or something – which you’ve already checked but they still won’t believe you!) I’m switching soon to another provider soon as I find out which is better. For the heck of it, might get 1 globe and 1 zpdee lowest packages and just see w/c outperforms the other. Paying the ‘higher’ and ‘better’ packages don’t seem to be a ’smart’ move anymore – they keep on upgrading/downgrading the plans to their liking/profit! If you have more than 1 pc at home and you’d like to get an internet connection for both, it seems to be a better move to get 1 lowest connection for each – at least when 1 connection goes down, you still have the other!

  49. Gravatar Icon rhey gabucan replied on Jun 9th, 2008 at 11:48 am (49)

    i am from cagayan de oro,i just want to ask information about your dsl,by the way i have an internet cafe here in cagayan de oro.can you provide me an dsl line here in cagayan?how much is the price per month?1mbps i have 14 pc station here……

    please reply

    thank you very much,

    rheygabs,

  50. Gravatar Icon TOTOY replied on Jun 13th, 2008 at 12:57 pm (50)

    I was just planning to put up an internet cafe using PLDT DSL,but with these feedbacks,I am beginning to have a second thought………

  51. Gravatar Icon lyn replied on Jun 28th, 2008 at 4:43 pm (51)

    wag na kayong magpakabit ng pldt dsl kung ayaw nyo ng sakit ng ulo. i upgraded to 3Mbps plan (that’s 3k/month) but we barely reach 1.5Mbps. Nung first month lagi kaming walang connection pero cningil kami ng BUO, walang rebates!! cnungaling at bobo pa mga technician nila. Sabi samin nasa IPDSLAM (fastest server) na raw kami pero nung nagtanung kami sa ofis ng pldt, aba imposible nmn pala mangyari yun! So nasa Legacy p rin kmi (yung pinakalumang server). At ito pa, dahil dw nasa Legacy kmi ay 2.2 Mbps lng ang max na mkukuha nmin!!! Eh kung ganun eh bkit p kmi pinayagang magupgrade to 3Mbps kung di nmn pala kaya ng server namin?!?!?! Grabe gusto lang talaga nila kumita and they dont care abt their customers!

  52. Gravatar Icon she replied on Jul 19th, 2008 at 1:52 pm (52)

    bakit laging lumalabas ung broadband connection?
    di alam ayusin yon. wla namang binigay na kahit ano. kinabit lang nila tapos tapos na.
    tulong naman..

  53. Gravatar Icon casey matsumura replied on Aug 11th, 2008 at 8:16 pm (53)

    I need to know the ADLS locations of internet providers in the philippines. Can you please give me a URL or anything to help me? Thank you.

  54. Gravatar Icon jinx replied on Aug 14th, 2008 at 11:18 am (54)

    what are the cables u used in broadband and dsl connection

  55. Gravatar Icon Aiz replied on Sep 15th, 2008 at 10:15 pm (55)

    tlagang taga..wala tlagang clang serbisyo,.

  56. Gravatar Icon pldtloser replied on Nov 25th, 2008 at 1:32 pm (56)

    duh! increase in bandwidth!? that was funny!!!

    ookay okaay.. I admit that pldt internet speed increased… BUT FOR AN HOUR OR TWO ONLY!!!!
    other than that you get a choppy-snail speed connection or just plain dead!!!

    24 months lock-in period? wow big money!

  57. Gravatar Icon JM replied on Nov 27th, 2008 at 4:43 am (57)

    May I know what is the best internet connection in the Philippines.

    Hope to hear your info.

    Thanks

  58. Gravatar Icon RudolfRYan replied on Jan 17th, 2009 at 9:19 pm (58)

    Been using PLDT DSL for6 years now.. D2 kasi samin walang choice kung hindi pldt…. nung una maganda nung mga year 2005.. ngayn parang tae na… d maka pag dota or kahit anong games,.. sobrang bagal.. download lang maganda…. wala choice d2 sa area namin eh.. amp

  59. Gravatar Icon cocrixs replied on Jan 21st, 2009 at 9:56 pm (59)

    hay nako! ako nga meron ako internet biz gusto ko na pumatay ng tao dahil sa lintik na pldt na yan! binabayaran ko a month is 5,200.00 tapos di ko nakukuha yung sabi nila na service nila. everyweek tumatawag ako sa 171! after 1 hour babalik sa 3.5mbps ilang araw lang potek nasa 170 kbps lang. sino naman di mauurat non diba?! PLDT SUCKS! leche! nasisira negosyo ko sa inyo!

  60. Gravatar Icon Ken replied on Feb 4th, 2009 at 7:40 pm (60)

    PEOPLE! according to my experiences from Smartbro Broadband and PLDT My DSL my first internet connection was broadband i’m using it for 2 years i learn about bandwidth and other stuffs broadband for 999 mothly is only and maximum limited of bandwidth speed is 30/40+ kpbs i tested by downloading stuff on same website and file i usualy get the same speed a few months of using i noticed my connection was now below 10+ kpbs i report my situation on smartbro they give me instruction and so i did but it seems it didn’t work it didn’t solve my problem until i know a virus a Trojan lorking on my computer they usualy staying in drive (C:) at window/system after removing this virus now my speed was back to normal..and there you go theres lots of reason why your internet can be slower but i suggest scan your computer with AVAST for trojans that slows your internet speed before complaining about your internet and now today i’m using Globe wireless broadband its faster than Smart Broadband…so remember scan your computer avoid Trojan viruses even you have Deep Freeze on Drive C: the virus may arround on your other driver and when you turn off your Deep Freeze automaticaly they slip through Drive C: unoticed…Goodluck

  61. Gravatar Icon Ogie replied on Mar 12th, 2009 at 3:37 am (61)

    Hi! Guys,

    Still have a problem from PLDT DSL?
    Tyr to contact me, maybe I can help you.

    I have also PLDT DSl and I did some configuration
    to my PC and it works better than before.

    Maybe it will work to your PC also.

    Note: Im not a PLDT staff, Im just at home and the only things to do is to fix PC for over 8 years.

    God Bless,
    Ogie
    Cel:09289938242

  62. Gravatar Icon Jen replied on Mar 18th, 2009 at 10:18 am (62)

    Hi,
    I was laughing all throughout reading the comments about PLDT DSL! haha! It’s all true! We used to have that nightmare for 2 years! Then we switched to Destiny Cable Internet, which used to have great speed last 2008.

    But this year, OMG! The internet connection is unstable and goes dead most of the day. The only good thing I can say is that they have nice customer service. But, money is money, so I don’t want to stay subscribed if they continue this awful connection for the entire 2009. Maybe, we’ll try the Belltel Cable. *cross fingers*

  63. Gravatar Icon gauban replied on Apr 6th, 2009 at 12:44 pm (63)

    All Plan’s S U C K S!!!…S H I T to all this shithead’s. They are ALL BIG LIER’s. Wish they all die SOON.

  64. Gravatar Icon pldtSUCKS replied on Apr 21st, 2009 at 6:56 pm (64)

    pldt really sucks especially their services!

    MAGALING LANG CLA SA PAGACCEPT NG APPLICATION FOR DSL PRO PAG MY PROBLEM NA UNG NET NG CUSTOMERS NILA MABAGAL PA SA S-N-A-I-L M-A-I-L ANG SERVICE NILA!!!!

    THEY DO SUCK! MUKHANG PERA!

  65. Gravatar Icon Mike replied on May 20th, 2009 at 4:09 pm (65)

    Wow naman, pldt really sucks! We use PLDT Mydsl for almost 2 years pero talagang mabagal. Walang pagbabago kahit mag upgrade ka pa. Palibhasa pera lng ang mahalaga sa kanila. Mayroon kaming internet cafe d2 sa bacolod na may 21 pc’s connected sa modem. Sa simula kung kunting pc’s lng ang naka konek sa internet medyo maganda pa, pero kung morethan 5 na doon na nagsisimula kalbaryo namin, talagang wala na kming internet. Hay buhay. ayos ba ang globe connection?

  66. Gravatar Icon CJ replied on Jun 7th, 2009 at 9:48 pm (66)

    Poooooooor talaga ang service ng pldt sa 2.2Mbs na dapat na matanggap namin 384kbps lang ang narereceive namin,tama ba ‘yon????

    Attention PLDT…sana naman bago kayo tumanggap ng tumanggap ng mga bagong subscriber ayusin nyo muna ang ibang mga problema n’yo…hindi nyo na nga maaccomodate lahat…magaling lang kayo pag magfofollow-up ng payment…nagtanung ba kayo kung ok ang serbisyo n’yo???????gawin nyo naman ang serbisyo nyo ng tama dahil nagbabayad kami ng tama….

  67. Gravatar Icon P-L-D-T 8==D replied on Jun 8th, 2009 at 9:52 pm (67)

    DAPAT BAGUHIN NILA MGA PLAN PAKAGE NILA MAXADONG MABABA INTERNET SPEED NYA.. SLOW NA NGA ANGMAHAL PA!! XAK..XAK

  68. Gravatar Icon oktubremenace replied on Jul 1st, 2009 at 9:51 pm (68)

    ewan ko bakit ang dami reklamo sa DSL ng PLDT kesyo mabagal (ay oo, mabagal nga…pero para sa akin bumabagal lang pag marami akong tabs na nakabukas at sabay sabay nagtatransfer ng information at kung ano-ano pa). pero in all honesty, medyo sablay nga sila sa technical service. pero eto, may bago sila, iyong QIK. di ba last year meron na yan? nakita ko sa advertisement eh. and tulad ng sinabi sa ibang blog posts, may website pa on how to install and all that. http://myworldmydsl.com/qik/home.aspx

  69. Gravatar Icon Alexander Villasis replied on Jul 6th, 2009 at 11:41 am (69)

    Ilang linggo PLDT MyDSL sa akin.. lumipat na ako sa GLOBE.. mas ok ang connection at hindi mukhang pera.. imagine mo na lang.. gagamitin mo muna internet before you pay unlike sa pldt MyDSLSUCKS bayad muna bago gamit

  70. Gravatar Icon Alexander Villasis replied on Jul 6th, 2009 at 11:51 am (70)

    Isa pa ang lineman na nagreport sa connection namin.. nireport ba namang internet cafe? na wala namang pc dun sa pwesto.. iisa lang.. at bakit nya kinabit kung di naman pala pwede.. totally damn and PLDT… 2,700 a month for 2mbps plus landline tapos 1 week lang nawala na ung connection.. ayun pina refund ko na at lumipat na ako ng GLOBE. Sa GLOBE 2mbps 1900 lang.. lalo akong nagalit ng sabihin ng PLDT MyDSL na ipa-upgrade ko daw into business line worth 5,500 a month!!! MARIA SANTISIMANG PLDT YAN.. MUKHANG PERA

  71. Gravatar Icon benz replied on Jul 10th, 2009 at 5:26 am (71)

    I think sinasadya nila na bagalan para mag-subscribe ka sa pinakamahal nila na monthly!
    I-report sa bitag para sa imbestigasyon.

    BITAG HOTLINE- 9328919/9325310
    TEXT HOTLINE- 09192141624/09299792325
    Address – #299 Syjuco Building, Tandang Sora Ave. Quezon City
    E-mail add.- bahalasitulfo@hotmail.com
    WEBSITE- http://www.untvweb.com/index.html
    You can also watch BITAG LIVE in- http://www.pinoychannel.tv/

  72. Gravatar Icon peter replied on Jul 28th, 2009 at 11:35 pm (72)

    I dont think its only PLDT sucks. I just subscribe PLDT for almost one month. 1mbps pero bumabagal tapos bumibilis..hindi stable. Then parating lag sa online games. I also tried using Globe for 1 year. Grabe ! Sandamakmak na offline. sa isang taon, 50% sira ang internet. I think Broadband companies are abusive. dapat i report yan sa NTC or sa senado.

  73. Gravatar Icon ming replied on Aug 4th, 2009 at 6:52 pm (73)

    if you want to get older soon apply at the pldt internet connection broadband near you they are authorized of giving headache, lognot if symtoms attack call your 172 and 171 an relay to pldt weaknical service provider of all time.

  74. Gravatar Icon mikee replied on Aug 4th, 2009 at 9:19 pm (74)

    it’s a waste of money!!!! it’s so unfair….
    ….
    why does internet cafe is much faster than household internet?
    it’s in the SAME SPEED!!!….
    what a piece of shit….
    ….

  75. Gravatar Icon Bernie replied on Aug 4th, 2009 at 10:22 pm (75)

    hay kakasawa na ang problema sa pldt sa min one week ok ang connection after nun one week namang nakakainis..

    Sobra na talaga, palitan na!

  76. Gravatar Icon jerrydark replied on Sep 19th, 2009 at 7:34 am (76)

    Isa lang masasabi bastos mga tao ng PLDT baboy mag lay out ng wiring and guess what, nangunguntrata pa mga tauhan nila wow galing bilib ako talaga wew
    superrrrrrrr tagal mag answer ng phone de mo alam kong anong ginagawa ng H.D.P nila hayz..

    Let us face the fact nalang basta phil. bulok
    talaga nakaka peste na lahat nalang kasi d2 sa pinas
    magnanakaw kaya de na umayos ikonomeya natin
    sa ibang bansa plan 1999 nila 16 MBS pinaka mababa nilang connection hayz

    SANA NAMAN AYUSIN NYO INTERNET SA PINAS!!!
    GRABE!! ANDAMING MAGALING NAMAN BAT BOBO MGA NAKUHA NyONG TAUHAN

  77. Gravatar Icon aiman replied on Sep 22nd, 2009 at 3:28 pm (77)

    smen 30kbps lng and download rate ko sa lahat mapa torrent or anything nka subscribe kami sa plan na 512kbps at ang nakukuha nmin na speed ay pang 256kpbs lng? my magagawa pa ba taung modification para mapabilis ang speed ng pldt dsl laggers tuloi ako sa GG pagnagdodota ako

  78. Gravatar Icon hi-tekkubo replied on Sep 24th, 2009 at 12:56 am (78)

    all these comments are leaving me with no choice at all.. i was planning to switch to pldtdsl which is my only other option but wtf…wla nbang matinung isp sa pinas?!my stinking globe wireless broadband (plan995/512kbps) is getting worse. nung una., i get a good bargain for my money for having this good connection but somehow for the past few weeks i get a steady sluggish 100+kbps @ speedtest.net unlike b4 i was getting 700to800kbps tops my DL averages at 90kBps, but now…? @ 150 to 180kbps it really sucks!!! not to mention a steady freakin’ loads of timeouts.. im in cabanatuan area N.E.. so, folks @ globe… what the h*** just happened!??

  79. Gravatar Icon smartbro replied on Sep 30th, 2009 at 4:45 am (79)

    2 1/2 years na ko sa smartbro. the first year ay disappointed ako. but this past months its been good actually im very satisfied since now my download speed is up to 103kBps for torrents. upgraded na ang 384 plan nila to 512. very seldom din na mawalan ng connection its been stable for at least 1 1/2 years. im not saying that its perfect but it works well with me.

  80. Gravatar Icon Ferdie replied on Oct 1st, 2009 at 5:05 pm (80)

    agree.. PLDT customer service poor.. or mas lowest pa sa poor.. 24 to 48 hours na response time sa trouble.. own kayo sa akin mga pota kayo… yung huli nyong ginawa sa akin inabot ng three weeks bago naayos.. tapos ngayon after 2months down na naman ako.. gedemit kayo. ok naman kami magbayad pero bakit ganito service nyo.. ngayon think once only.. kasi kapag nagkamali kayo ng kuha ng Internet Provider ot Line Provide.. for sure mangyayari din sa inyo ang nangyari sa akin..
    so far today Oct 01 2009, down ang Connection ko… gaya ng dati tutunganga ako pag uwi ko sa bahay kasi wala akong connection eh.. pero bayad kayo.. Nampota kayo.

    so far ang da best na service for me Bayantel
    within 24 hours response talaga sila..
    kung kailangan maglatag ng bagong line latag sila.
    coz I experience here in my office..

  81. Gravatar Icon jouielovesyou replied on Oct 4th, 2009 at 12:33 am (81)

    Hey. I’m planning to get PLDT DSL kaya ako nag search ng mga forum like this. So, di ko na lang ba ituloy? Bayantel DSL is the best kasi plan 1199 lang 1.5MBPS na pag gabi at 768 sa umaga. Yeah guys dati, unreliable/inconsistent pero ngayon sobrang ok na. Isa pa sobrang napakapinakamabilis ang response ng mga CSR nila.Nga lang, ang nagpabago ng isip ko ay pag bumabagyo,tulad nito,,,madali rin mawala connection tel and net.

    click this
    http://www.jouielovesyou.multiply.com/
    or my username

  82. Gravatar Icon Sharme replied on Oct 9th, 2009 at 10:20 am (82)

    i really think twice of posting this…Im happy of what PLDT service was giving to me, to us actually…its been a long years when we have our line in pldt, and now more than a year having this DSL….But when that ondoy destroys everything lahat nasira, DSL namin yung landline…all connections here in our Baranggay… and SAD TO SAY, this PLDT is not doing there part…..:(( 3 weeks na kaming walang dialtone and DSL, they even don’t care!!!! so please naman po sana HEAR OUR REPORTS!!!ilang beses na kami nagrereport about this…if your reason is sira ng main ng DSL, why don’t you do something para maayos ito at maging worth it naman ang pagbabayad namin sa inyo….if you truly love your clients….do something…Siguro namn now na wala ng bagyo you can na work for this…
    EXACT LOCATION: Baranggay Rizal, Makati City near market market!! 883-2773 is our landline…

  83. Gravatar Icon Nikolai replied on Oct 13th, 2009 at 10:30 pm (83)

    FUKC YOU PLDT ITS BEEN 3 YEARS!… 3 YEARS HA! I STARTED APPLYING PLAN 990 ON 2004. NUNG UNA OK LNG TUMPAK UNG SPEED 50KBPS AND FOR THE PAST 6 YEARS STARTING 2006 THE SPEED HERE IN CEBU DROP TO 30KBPS! ANONG YEAR NA NGAYON 2009? STILL AT 30KBPS!
    FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! FUKC YOU! P L D T!!

  84. Gravatar Icon rhina replied on Oct 14th, 2009 at 11:14 pm (84)

    pldt medyo maganda lang ang internet connection pag NGN pero pag hindi perwesyo
    din sa mga subcriber nila kasi bulok ang server, kabli at kabinet nila sa hindi
    NGN area,kunting ulan DC na, araw araw DC 6 times up,kawawa yong mga internet business
    operator, telepono ganun din ang hirap coomuntact sa mga bayantel tel. no. at kung pldt to
    pldt ang mag usap ang hina na ng linya nila, malakas lang pag bayantel kausap na linya,
    napakamahal maningil ng subcriber fee pero hindi naman ganun kaganda ang kanilang sebisyo
    kahit sa billing nila hindi pa na gagamit pero pinapabayaran nila agad sa mga subcriber nila
    ADVISE LANG SA LAHAT NA GUSTO PUMASOK SA I-CAFE BUSINESS WAG KAYO MAGPAKABIT SA PLDT
    PAG HINDI NGN CONNECTION OR PAG HINDI NGN CONNECTION AREA ANG I-CAFE BUSINESS LOCATION NYO
    itoy totoo at hindi gawa gawa at paninira try nyo magconduct ng survey sa mga subscriber nila
    ayaw lang namin marami pang mavictimang subscriber ang pldt.

  85. Gravatar Icon Angel replied on Nov 2nd, 2009 at 9:27 pm (85)

    Mahina ang front line sales ng Pldt, dalawang beses akong nag aaply sa kanila diman pinansin at walang action sa dalawang application for DSL. Follow up di masabi kung kailan ikakabit sa inis nag globe ako. Parang tingin nila sila lang ang may broadband service. Buti na lang diako napakabit ang sama pala ng service

  86. Gravatar Icon slider replied on Nov 4th, 2009 at 7:47 pm (86)

    nak ng tutsa o, buti nalang 2mingin muna ako, balak ko pa naman mag apply ng dsl sa pldt…. kasi grabe na sa globe, dati rati mabilis ngayon super bagal narin… mga burat kayo, puro pala kayo cnungaling….. punta na lang ako sa mga mall na may libreng wifi… hehehe

  87. Gravatar Icon Abi replied on Nov 14th, 2009 at 5:09 pm (87)

    Applied PLDT DSL and they told me that it will be inspected soonest. 2 Days later tumawag, wala na daw available slot sa lugar ko Capas, Tarlac and instead they are suggesting DSL Broadband, 2 years lock, Php4k plus and monthly of Php 1.5k plus.

    I was wondering, why was I told to wait for inspection if in truth wala na slot. Yun alibis is so low. Pag walang available slot sa area, that should have been known long before and that information should also be furnished to front people.

    Ang hina talaga….

    Hanap na lang ako ibang provider.

  88. Gravatar Icon tabarukay replied on Dec 16th, 2009 at 2:05 pm (88)

    I Just spoken to a pldt rep for customer service section, Grace Ilagan id no. c582 she sounds she’s making her own explaination about computers she told me that windows task manager and all the anti viruses are all useless, i think this agent didnt know what she’s talkin about. My connection is 1mb and yet the connection that i am receiving was only .01 to .45 mb i hope pldt reads this. you know guys if your just making this a non sense your gonna loose your customers, even having an agent like grace is not a good asset of your company. Im working in a tv station company and i hope you guys from pldt would do something..

Leave a Reply




hit counter