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October 08, 2008

Sky Broadband now up to 12 Mbps

Sky Broadband seems to be tipping the scale for broadband speeds with offerings of up to 6Mbps and 12 Mbps packages for residential accounts. Just got a pamphlet from their roving people asking residents to switch.


Previously the top speeds for residential DSL lines are somewhere between 3 to 5Mbps, but 12 Mbps? Sign me up!

The new packages are as follows:

Plan 6 Mbps
6Mbps downsload
1Mbps upload
Free Installation
Free Modem
Free SkyCable Gold plan
Free SkyVoice Plan 100 (Free calls to US & Canada)
Monthly Service Fee: Php3,999

Plan 12 Mbps
12Mbps download
1Mbps upload
Free Installation
Free Modem
Free SkyCable Gold plan
Free SkyVoice Plan 100 (Free calls to US & Canada)
Monthly Service Fee: Php5,999

They also offer a 15-day free trial but I’m not sure what’s the catch with that one.

I’m already spending Php2k on PLDT myDSL and Php500 for Destiny Cable. Upgrading to 6 Mbps means I have to fork out another Php1,500 per month.

It might sound like a good deal especially for those looking into really fast download speeds but I’m in the fence when it comes to reliability.

Any Sky Cable or Sky Broadband user out there who can share some feedback on service reliability (i.e how many downtimes a year, resolution time, etc.)?

Written by yuga

Abe is the founder and publisher of YugaTech. You Can follow him on Twitter @abeolandres.

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291 Responses to “Sky Broadband now up to 12 Mbps”

  1. Robert says:

    Hi sorry I think I mean 11 Mbps and on some tests it can be beyond the 12 Mbps that’s promised unto 20 mbps . I understand it will increase to 112 mbps which will be world class , it’s already faster than my apattment in hong kong with PCCW and almost as fast as my house in London with BT

  2. Patrick says:

    @Robert.

    Yes, 112 mbps is world class, however, its too expensive, which doesn’t really make it world class. Until that 112mbps come down to around 900 pesos in here, it can’t be considered as world class. Heck in my home country, S. Korea, I pay less than 2000 pesos to get 100MBs (100 000 mbps). Its all about competition. There just need to be more competition around Philippines.

  3. ronelm2000 says:

    @Patrick

    What area is that? Maybe the distribution of data speeds are depending on the area? (I envy you…’cus many other users are getting ripped off by Sky, but yours is different. There must be an explanation to this. My guess is the area.)

    Sad to say though, these broadband companies are such rip offs. XD I wish there’s somebody out there to at least provide a reliable 4 mbps service for 999 PHP. That’ll teach them. =P

  4. Patrick says:

    @ronelm2000

    I live in AAV (Ayala Alabang Village), in Muntinlupa. In here, it seems that all the sky subscribers are getting fast internet. Such as, one of my friends here gets 1.5 mb/s pronto from sky.

    I’m not really sure how it goes, but PLDT is fast in Makati and Manila, Sky is fast here, and Others (Idk)..

    And Yeah, a 4mbps with 999 would crack the fire for some competition.

  5. FHM says:

    Patrick, what area in AAV are you at, I am also from AAV and I never got that speed which was why I decided to move from Skycable see my post way up Dec, 2009. Do you get consistent speeds even at night, bec when I was with Sky, it was fast only in the morning and extremely slow at night. Was there an update in the lines or was I just the unlucky one. I am along Country Club Dr.

    I have since moved to PLDT and now on Globe. Globe is consistent but is still too slow for HD streaming. Waiting for the Tattoo Torque to come.

  6. Patrick says:

    @FHM,

    Wow, we live really close by.

    Well, I got this Internet Cable (Yes its a cable [ Fiber Optics]) Somewhere in August 2010. They are indeed very consistent on download speed (Of course, depending on which server your downloading from) but video streaming, quite faster than globe, just a little bit faster.

    Its strange though, at first, I was getting a really slow connnection from Sky, then after a few weeks, the download speed started to jump till around 800~900kb/s.

    As far as I know, Sky changed their cables in many areas. Many of my friends who are using sky get good Internet Speed (even these in Madrigal, they get better 1.5mb/s).

    I think its just that sky started to focus on service and quality. Who knows.

  7. Kev says:

    When will the Tattoo Torque be available in most areas in Metro Manila?

  8. FHM says:

    Patrick, that seems interesting, unfortunately, I just signed up with Globe last Dec, but will monitor the development. I really want a fast connection for HD streaming which requires 5Mbps.

  9. Terrence says:

    This is far worse than my previous sun broadband. It gets disconnected so many times during the day that you can’t play consistently. And the speed is not so awesome too. I don’t recommend this for online gamers, take it from an annoyed gamer.

  10. ronelm2000 says:

    @Patrick Seems good news…Maybe if I can hear from others I might be pursuaded to get Sky Broadband (somehow…)

  11. Dan says:

    Sa totoo lang, ang pangit ng service ng sky broadband. sinasabi pa nila na sila may pinakamabilis na speed subalit sila naman ang pinakamabagal magayos ng internet nila. sobrang tagal ng panahon bago nila ayusin. sana naman kung gusto nila maging magaling gawin nila ung tama at magserbisyo naman sila ng maayos para sa atin. as of now, please sky magayos namana kayo! kakadismaya na kayo

  12. seeds says:

    I hate PLDT!!! 95% of the time customer service sucks real bad.. i do get 700kbps @ speedtest on my 1mbps plan but my browsing is freakin slow. watchin clips on youtube makes me sick coz you have to pause it 1st and wait for it to buff for atleast 5-10 minutes.. damn.. you’ll get 300-400+ high pings on so many games like cod4 and shit so its delay like hell!! i dunno to me pldt is a pain in the ass.. im goin to try this bayantel or sky.. f*ck pldt

    • ross says:

      speedtest.net my friend is not really a reliable internet test website, it’s like a fraud or a hoax, they tell you that ur download and upload speed is fast, but base on what ur experiencing, it’s the other way around, i have also tried that so many times, and they give us something like x2 of our real download speed.

  13. Jay says:

    May nakausap akong dating nagtratrabaho sa skybroadband, pang akit lang nila yung free 15 day trial sa umpisa mabilis talaga pag nakatali ka na sa kanila paunti unti binabawasan nila yung alloted speed mo. inaallocate nila yung bandwidth nila sa ibat ibang lugar kaya minsan mabilis minsan mabagal, ang gusto nila kumuha ka ng mataas na plan nila. Hwag na kayong kumuha.

  14. el kapitan says:

    3 mos ago, got problem with my pldt dsl – lost my phone’s dial tone which is connected with my dsl. and siempre damay din internet ko, been using pldt dsl for the past 7 years, and i’m paying 5,000/mo for small biz plan with 3.5 mbps. i normally encounter problems lasting from 2-3 days na wala totally internet, at pag minalas malas pa, umaabot ng 1 wk! he he, normal lang yan sa pldt (2-3x / yr in occurence). so got a chance to try Sky broadband (6mbps) free trial for 15 days, on my ist 3 days ok ang speed, pero napansin ko every 4pm to 10pm bumabagsak download speed ko sa 1.2 to 2.5mbps, (same with pldt during peak time.) 2nd thing is that naka fully exposed cable nila sa labas ng shop ko (attached only at the wall just 4 ft from the ground (very vulnerable to sabotage), sabi nila ganun daw talaga, di raw pwede itaas so ginawa ko pinalagyan ko pa ng matigas na screen (gastos – P500), on the 4th day, naayos na pldt ko, pero itinuloy ko pa rin pag test sa sky, on the 8th day, may dumating nangumusta from sky, i asked what’s gonna happen to my internet after a typhoon? sabi, wag lang may bumagsak na puno or meralco post along cable way may net ka pa rin, i asked “how long just in case?” 2-5 days to be honest. next day i requested sky to stop my trial. main reason? the agent promised to me di bababa sa 4mbps even peak hours (over sell). and even told me to subscribe to 12mbps instead. sigh!

    anyway guys, i stumbled upon this website, i think it’s cool. i just changed my homepage from yahoo.com to this site…

    http://www.EZKleeker.com

    been using it for abt 4 wks now.
    God Bless Our Country!

  15. nate says:

    bago lang ako sa sky, mabilis nga kaso constant ang disconnection lalo sa game, at mapapansin mo sa taskbar once in a while “A network cable is unplugged.” mabwibwisit ka talaga sa nangyayari, nagtry na ko sa customer service nila until now blangko ang sagot LOL.

    sa experience ko. mas ok pa nga ang smartbroke este smartbro kahit mabagal >.<. 3yrs ako sa smartbro sa bahay ni mama at very minimal ang problem, unfortunately walang signal sa nilipatan ko :(

  16. KGorriceta says:

    Here in our province (isabela) we’re using Smart bro, uhm for the plan 999 the internet speeds here can crank up to 1.8mbps… at wee hours in the morning it reaches up to 2.1 mbps

    Kinda amazing whenever I compare it to my uncle’s DSL connection in manila, then again… It’s a rather congested network.

  17. keithy says:

    Hi all.

    Back again, why are you people here in the Philippines getting so excited with 12MBps, and at such a high cost, this is very very expensive in comparison to what is given in the western world.

    In a country where there is so little cash, apart from the five families at the top! who are strangling the PH, why is it so expensive to get such normal speed as 12 MBps, this cost around 1,000ph in the UK, this is for the rich only in the PH, the mass market will never get a change with the corruption here.

  18. Patrick says:

    I do not know if people in the Philippines are actually excited for this. Heck, sky even proposed a 112mbps (which is complete bs).

    In my home country, this kind of internet speed is ridiculously slow plus the fact that the price is actually HIGHER with a slower speed. (Korea)

    In case of the Philippines, they don’t “create” their own internet service, rather, they get it from singapore (?). Which is the reason why in when Earthquake struck on the internet line between singapore and philippines, the internet got crappy-er.

    Honestly, living here for 10 years, the biggest problem in this country right now, in technical issues, is that the top tier ones wouldn’t just give a chance for others to become one of them. They fool people with their blasted mouth and ends up getting fucked up. But since they are the only ones providing, no ones else can’t do anything about it but just to use their service.

    PLDT was shitty ever since the company was formed. (Shitty by means of their service).

    Sky, good speed in rich locations. Crappy at average to poor locations.

    Smart, Fuck them. The worse internet promoter and service that could ever exist in the planet, worse than Nigeria.

    Globe, Logically, shouldn’t Ayala Alabang get the fastest in all locations since Ayala actually owns globe? This is pretty retarded on the fact that Globe’s internet only gets slower and slower every month.

    I do not know about others since I have not tried them.

    But as far as I can tell, all internet providers are bullshitting everyone. Globe is a definite no-no (considering 30+ disconnects per day).

    Only if these retarded internet providers realized that lowering the price will actually increase they’re net income value through the populous amount. Why do you think Korea keeps dropping down the prices for Phone Calls, Internet Services, and others? Its because they realized a better marketing system. Which is why there came a competition, which is why Korea gained the fastest internet speed in the world record.

    Another thing they have to realize is that they SHOULD NOT put internet cables above. In ALL 1st world countries, they put it in underground, so that there wouldn’t be any disconnections and internet latency due to the conflict the wire will get from the environment.

    Look at Japan, they still had a fast enough internet even after that Earthquake and Tsunami. They even had a freaking WiFi everywhere in Japan, so there were no problems in case of contacting other people through internet.

    Philippines (or should I say the higher ones) should awake from their illusion that they are in the same position as other technological countries, and throw away their bullshit corrupted minds and start realizing that they are far behind most of the countries in the world. Im so sick and tired of this bs in Philippines. They don’t even deserve to be called “Catholics” if they actually were. Heck, even Noynoy isn’t doing shit.

    I bet because of this crappy internet services, many people failed their lives from “trying” to depend their life to the internet in the Philippines.

    • keith says:

      Hi Patrick

      Man your so right about the Philippines, been here for 12 years, and nothing has gotten any better, when are they ever going to wake up, they have the highest electric cost in the world, so most people can’t afford the expensive INTERNET, then have to pay for the expensive electric to run it, this is on top of all the Brown-Outs the country keeps imposing on everyone, Brown-outs are a thing of the past in every country but a few.

      Then on top of all this, there is Corruption only the way Filipinos know how, rob the poor and give to the rich, and yea, noynoy seems to have done absolutely naff all to help his own peoplpe, he is surrounded by rich corruption, thats never going to change.

      Wake up People, only you can do anything about it.

    • FHM says:

      Hey, that’s our country you’re talking about. Please don’t portray us as being so jaded not to know where we stand. I agree with you regarding the internet being extremely slow, corruption being prevalent, high electricity costs, and all, but it would be unfair to compare us with Japan, Korea and other 1st world nations. We do not have any illusion of being a third world country, but we still get by. Technologically, is another matter, there are inadequate and incompetent people whether they are in a 1st World or a 3rd World country. I believe, some of our tech people can just as well compete with the best of them in other countries, even better at times, considering most would be more creative having very little resources at hand.

      Consider yourself still lucky, that here being a foreigner like you are, you are still treated with respect and reverence. I am sure you are still enjoying it here otherwise you would have left a long time ago.

      But yes, the Internet speed is still crappy here, but this is what we get.

    • ronelm2000 says:

      Heck, it’s so true. The only reason no one’s bothering is that it’s always about “gaining money asily” than “gaining more in the long run through transparency”. Seriously, if only we could meet such a businessman (in this kind of competition) with oh-so-transparent principles and faithful service, I’ll support it all the way. Transparency means no catches, no “up to”‘s, and helpful customer service.

  19. We definitely lack the leaders to execute these high tier goals. I’m an American/Filipino dual citizen and I’ve lived here over a year now and I’m seeing the same thing you guys are. But what can we really do about it? Yell at the politicians on TV? Spite the big time mall and franchise owners? Who are we and what kind of power do we have? This isn’t America where the supposed “freedom of speech” reigns mighty. The nation and government is still quite new, despite the fact that it’s methods and corruption have gotten real old. The average citizen out here is not respected, not listened to, and not worthy of an opinion for many reasons. Mainly culture and religion, proven in history to regulate conformity. The rest are bad habits passed on from parents who “didn’t know any better” or were just downright ignorant. That’s what keeps locking us into the third world position. Before this country can be great, the education has to be greater. The politicians we have now only know what they were taught. Everything cannot change in a day. But more and more of us are becoming aware, and though that’s a good thing, we need more people who will take action. Making all of these statements on the internet are about as good as sitting on your ass and watching the world die.

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  21. Mike says:

    Yes, competition is the key, but what happens?

    Smart challenges PLDT, PLDT buys Smart.
    Sun challenges Smart, PLDT buys Sun.

    So in effect, there are only three providers: PLDT/Smart/Sun, Globe, and Sky.

  22. Juyness says:

    Hi all…I stumbled upon this site when I was searching for skybroadband reviews…Thank you so much for sharing your views and personal experience…now I am sure I can make a better decision. I think I’ll stick with my PLDT DSL for now. This was actually a bummer cause I got all worked up with getting Sky cause they offered a cheaper deal for 1.5 mbps. I work from home and am online almost ALL the time so I need very stable internet connection. I have actually tried alot of providers…namely: smart, globe and sun…I am keeping my globe superstick for back up plus I get to browse using my mobile even if i am outside…I will definitely check this site from time to time as I know I’ll get more cool stuff…@El Kapitan – thanks for the cool site…imma make that my homepage =)

  23. ice says:

    I’m a subscriber of sky broadband bundle pack. The connection is not really reliable and the speed? bummer. My previous PLDT connection is way way way better!

  24. katchupoy says:

    I’m about to get the Sky Broadband 6mbps plan this weekend. I live near President’s Ave. in Paranaque. Any feedback from that area? My only other option is PLDT and by no means do I ever want to return to them for as long as I live. If skycable in that area performs really badly, I may decide not to have the installation done at all. I’m surprised to see comments such as constant disconnections, etc… Cablelink doesn’t have any of those issues. They’re just really slow. Please provide factual data. Thanks in advance.

  25. Kevin says:

    So are you advising to stay away from Cablelink Internet?

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