Sky Broadband now up to 12 Mbps

Sky Broadband seems to be tipping the scale for broadband speeds with offerings of up to 6Mbps and 12 Mbps packages for residential accounts. Just got a pamphlet from their roving people asking residents to switch.

Previously the top speeds for residential DSL lines are somewhere between 3 to 5Mbps, but 12 Mbps? Sign me up!

The new packages are as follows:

Plan 6 Mbps
6Mbps downsload
1Mbps upload
Free Installation
Free Modem
Free SkyCable Gold plan
Free SkyVoice Plan 100 (Free calls to US & Canada)
Monthly Service Fee: Php3,999

Yugatech 728x90 Reno7 Series

Plan 12 Mbps
12Mbps download
1Mbps upload
Free Installation
Free Modem
Free SkyCable Gold plan
Free SkyVoice Plan 100 (Free calls to US & Canada)
Monthly Service Fee: Php5,999

They also offer a 15-day free trial but I’m not sure what’s the catch with that one.

I’m already spending Php2k on PLDT myDSL and Php500 for Destiny Cable. Upgrading to 6 Mbps means I have to fork out another Php1,500 per month.

It might sound like a good deal especially for those looking into really fast download speeds but I’m in the fence when it comes to reliability.

Any Sky Cable or Sky Broadband user out there who can share some feedback on service reliability (i.e how many downtimes a year, resolution time, etc.)?

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

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  15. Avatar for Doraydtravel Doraydtravel says:

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  16. Avatar for Sky Broadband Sucks Sky Broadband Sucks says:

    Sky broadband’s service in the Philippines sucks big time!

    They offer very high speeds and promise a lot of stuff but they cannot really provide them.

    1) high speed… downloads even in windows gets problems unless you use download accelerators.. I am guessing that because of their constant IP shifting or their probably speed throttling.. some downloads stop before completing. For example a 740mb file would stop at about 100 or 200 mb and it would say completed even though it was not finished. So you would actually need a download accelerator so that even if the download stops it would automatically continue and would not leave you with a corrupted file.

    2) Online games are laggy. Because of their stupid service games are laggy or could not even connect. League of legends cannot connect. What kind of service do you think is that? Games could not connect?

    3) Torrent.. if you are with sky broadband.. even if they say unlimited downloads.. say goodbye to torrent.. even if you are downloading legitimate items like linux OSes.

    4) Customer service sucks as well. Do not expect too much help from them. Tried calling them but it takes a lot of time before they answer and they just tell you to restart the modem and connect directly to computer which does not really help. I was even told to email screenshots of pings and traceroutes… So I sent a lot of screenshots to them but still.. more than 3 weeks and still no answer or resolution to their connection, their speed and their connectivity.

    I would just like to tell all of you guys… If you are planning on torrenting, or playing games… dont be fooled with the high speeds that sky broadband is offering. Because you would just be in Snail Speed Hell. I myself am planning on transferring ISPs.

    • Avatar for red red says:

      Exactly. Well said. Their service is indeed retarded. Our internet from SkyBroadband never fails to have issues. Their internet service is usually intermittent thus downloads from torrent and other file hosting sites are as slow as dial-up connection.

      Imagine the internet full of connection time out, game lags, forever loading websites, and interrupted downloads on an UNLIMITED 1.5 Mbps plan. What more can you expect if subscribing to higher plans when their basic plan is already a crap? The “ONLY GOOD THING” I can give about their service is that the speed really reaches the subscribed speed, sometimes it exceeds. In Plan 1.5 Mbps, usual sustained speed is 1.2-1.4 Mbps while it also bursts to 1.6 Mbps. The maximum speed reaches 2.1 Mbps, but not continuous or sustained speed. All other else, IT IS A JUNK.

      Their customer service seems to be unprofessional compared to PLDT/Smart or Globe. If you have connectivity problems, it’s hard to contact them. They sometimes DON’T BOTHER TO ANSWER YOUR CALLS. Thus, they don’t seem to have coordination with the other staff. They will tell you that a technician will arrive at this date and time but believe me, EITHER THEY WILL NEVER ARRIVE OR WILL ARRIVE LATE. They have no commitment and that’s very disappointing especially when you’re busy and allot time to wait for them but they don’t arrive.

      Just to give quick review, if you’re a person who plays online games or downloads large files, you will definitely suffer if you subscribe to their service.

      To future subscribers of SkyBroadband, YOU HAVE BEEN WARNED.

  17. Avatar for Sabine Sabine says:

    Awesome site you have here but I was curious if you knew of any message boards that cover the same topics discussed here?

    I’d really like to be a part of community where I can get opinions from other experienced people that share the same interest. If you have any recommendations, please let me know. Cheers!

  18. Avatar for Pawpat Pawpat says:

    mga kuya, wag nalang kayo mg away. ngtagalog na si exceed ok na dba? btw everyone has the right to practice English in the way he/she wants. respetohan nlng ho.

    kuya kevin – bka itarget mu ako sa tagalog ko ah? sorry kung mali mali dahil di ako filipino. wag mu nlng ipahiya ang mga tao if d sila mgaling sa isang field. don’t abuse them. he might be practicing his English . Nonesense lng kuya kevin. oo d sia magaling sa grammar, anu problema mu dun as far as you are getting his idea…. i understood what he said but i didnt comment for his grammar atleast he is putting some effort to make himself clear? sana , maaus kyung dalawa , mga filipino pa po kayo. sana lng po. sana, mwala dn ang mga tao na ng aabuse sa weakness ng isang tao. nkakatamad lng mgenglish. btw bka kung anu anu sbihin niu sakin, bago kayo mgcomment , sana naintindihan niu ang point ko.

  19. Avatar for Burnik Burnik says:

    Putik, ang tanga tanga mo kasi exceed e. Pikon ka kasi kaya kinakawawa ka ni Kevin. Tawa ka lang ng tawa kahit obvious naman na wala kang binatbat sa paghirit.

    • Avatar for Exceed Exceed says:


      tawa na lang meron ako pre. kung basahin mo kung pano nagmula yang insultuhan na yan siguro maintindihan mo. Sa katotohanan talga naman di ako nakatapos ng pagaaral. di tulad ni mister kevin. pero eto sinisigurado ko sa iyo talo man at wla man ako binatbat sa mga salitaan. pero sa totoong buhay Hindi naman ako naiiwan. Nagpapaaral ako ng 4 na anak sa Ateneo. kaya siguro meron naman ako ibubuga. Tanga man ako sa english e at least naman sinusubukan ko para naman maintindihan ng di nakakapag english sa forum na usapan na internet sa sky. pasensya na pards kung medyo defensive na ko kasi kahit kelan di ako pumapayag na aapihin ng ibang tao. lalo pa naranasan ko na ung crab mentality ng kapwa natin pilipino. yan ang karanasan ko kaya ganyan na lang ang inis ko kasi tulad nyan si kevin magaling nga sa english pero wla naman modo. Critic daw sya. di naman lahat ng tao welcome ang mga sariling views at opinion.

      wag kang mag alala pre tangap ko rin na nging tanga ako. at kung ano accusations nyan ni kevin.

      At the end of the day. Masaya ako dahil me sarili akong buhay na di umaasa sa ibang tao kamaganak. o kung kanino man. sarili kong sikap.

      Para naman ke KEVIN. Patunayan mo sa buhay mo ung katalinuhan mo di ung alipustahin mo ung di mo ka level kung baga. Makaka tagpo karin ng katapat

      kung me itlog ka patunayan mo na me binatbat ka sa buhay di yung puro ka lang satsat.

    • Avatar for Burnik Burnik says:

      Naiintindihan naman kita pre. Pero ang sakin lang wag kang masyadong nagpapaapekto. Ang babaw lng ng sinabi ni Kevin. Hindi ko siya kinakampihan o ano man. Sinabi nya lang sa umpisa na puwede ka naman mag Tagalog kung nahihirapan ka mag English. Dun na nagsimula ang lahat dahil sobrang affected mo. Ni hindi nagmayabang si Kevin nang kung ano-ano, wala siyang binanggit na kahit ano tungkol sa buhay niya. E ikaw ang dami mo ng sinabi at kung ano-anong accomplishments mo sa buhay kasama mga anak mo.

      Naniniwala talaga ako na masyado tayong sensitive tayong mga Filipino. Kaya dapat talagang bawasan katulad ng pangyayari dito. Nakakainis din kasing basahin e.

      At walang crab mentality na nangyari dito, FYI lng. Ang crab mentality e nangyayari kapag tumataas ang isang tao tapos hinihila mo pababa. Walang ginawang ganun yung si Kevin.

      Hay nakakastress josco!

    • Avatar for Exceed Exceed says:


      Nirerespeto ko ang opinion mo pre. Pero ang forum na ito para sa internet SkyBroadband hindi para sa pag pansin kung tama o mali ang gramar at sentences.

    • Avatar for Burnik Burnik says:

      Tama, kaya wag ka nlang mag dagdag pa ng “crab mentality” dahil wala naman ganun.

  20. Avatar for exceed exceed says:


    sayang ka alam mo ba un. matalino ka pa naman sa english. kaya lang bobo ka naman sa ethics… whaaaa naintindihan mo ba? isa kang bobo…

    YOU THINK YOUR WHITE? eh bobo ka naman banabee white boy!!!

    if i know wla ka naman accomplishment sa buhay e kasi ganyan ang isip mo kung manglait ka ng tao. eh ubod ka ng bobo. baka panigarilyo mo humihingi ka pa sa nanay mo… hahaha

    puro ka lang hangin sa katawan eh wla naman kawawa ka naman tama nga ung isang nag comment dito troller. Crab mentality. at ubod ng bobo.

    mag paturo ka muna ng good maners and right conduct pag me kausap ka. magaling nga mag english bobo naman

    • Avatar for Kevin Kevin says:

      Who says anything about being white? Fucking loser. Fix your grammar ass. It’s YOU’RE not YOUR, bull. You totally suck, you don’t know anything. You’re a fucking lunatic. You’re like a crying baby that’s ranting because someone criticized your grammar, dammit, pathetic piece of shit.

    • Avatar for exceed exceed says:

      kita mo bobo ka nga humirit pa ang futa.hahaha

    • Avatar for Kevin Kevin says:

      Really? Laugh all you want, poor bastard. Redeem yourself and get your stuff all together. I pity you, poor soul.

    • Avatar for Burnik Burnik says:

      Putik, ang tanga tanga mo kasi exceed e. Pikon ka kasi kaya kinakawawa ka ni Kevin. Tawa ka lang ng tawa kahit obvious naman na wala kang binatbat sa paghirit.

  21. Avatar for exceed exceed says:


    You say that you expected that response from me? e bakit mo ginawa kung alam mo mga filipino sensitive.

    Then you mentioned na Filipinos are to sensitive. e ikaw ba di Filipino? O oo nga pala isa ka sa mga Wana be’s hahahaha.

    Can you tell me how much you make? it seems that you are too smart and to perfect for us all.

    • Avatar for Kevin Kevin says:

      Damn right I do, pathethic POS.
      Laugh all you want fool.
      You’re simply not making a single sense.

  22. Avatar for exceed exceed says:

    To all the readers sorry for the wrong sentences and diction that may have been confusing for some.

  23. Avatar for Kevin Kevin says:


    Dude, you can speak Tagalog instead. You’re really having a hard time expressing using a foreign language.

    • Avatar for exceed exceed says:

      @ kevin

      Pasensya na po kung medyo di kanais nais ang pag english ko ha. di ko kasi kelangan mag pa sikat sa english kasi di naman ako nakatapos ng tulad mo. ang mensahe lalo na kung me nagbabasa ng na di marunong sa tagalog ang nagbabasa para maintindihan kahit papano ng bumabasa ng di marunong sa tagalog.

      Alam mo bastos ka. crab mentality yan pards alisin mo sa balat mo yan. Shame on you

    • Avatar for Kevin Kevin says:

      An expected response. God, why can’t you just accept criticisms. Just get over it. Done, yadda.

    • Avatar for ish ish says:

      Yup totally agree with exceed!

      @ exceed – well that’s what we called “trolling” and there are lots of them so just get used to them and learn to ignore them!

    • Avatar for Kevin Kevin says:

      This comment was never meant to troll. Filipinos are too sensitive when it comes to criticism. Isn’t just easy to accept it? I merely advised to use Tagalog. This is a Filipino thread that concerns a Filipino cable provider. So what gives?

    • Avatar for Exceed Exceed says:


      tignan mo nga sinasabi mo. tama ka this was meant for Filipino cable provider. Which means hindi ito english teaching or Critic page.

      You telling me why cant i just accept it and you even included God. Dont worry i accepted it na meron mga taong tulad mo na mayabang e wala naman. naka tungtong lang Sa US akala eh Kano na kawawa ka naman. o baka di kapa naka tungtong sa US.

      “Walk the Walk dont just talk the talk”

  24. Avatar for pete pete says:

    the comments seems to have stopped from March 12, 2012 onwards. Any new updates on Sky Broadband?

    • Avatar for exceed exceed says:

      I am using the 6mbps right now at davao. skybroadband. well it feels diffrent in a negative way. because of speed test show going to that 6mbps or a bit lower with cnet. pero i dont feel that the speed is that much why im downloading a game from EA and some updates this should take only a few hours. well not. i can see the down speed for the update is only at max 200kbps. its not i hoped it would be. syempre maybe the server outside maybe the problem. im trying all the test. it just dont feel the kick of a 6mbps.

  25. Avatar for vhenz_33 vhenz_33 says:

    ahahahaha… all of you fool… what plan do you usually use and what area you are form… does skybroadband are nearly in your place? too far site of sky makes heavy bandwid to catch if you are too far away on the site… NOTE! it is a BROADBAND not like DSL… think what is the diffences of it…. from the meaning of it…

  26. Avatar for Louie Louie says:

    Agree the truth hurts and the government sucks ntc sucks thats why this was not controlled the law for anti monopoloy was not practiced anyway no competition at all. I still remember when sun offerred unlimited text and the result globe and smart trying to sue the company hilarious

  27. Avatar for JoKho JoKho says:

    This company is the height of business arrogance. Have called them more than 5x and they never come. 3 hours a day outage with the cisco 2100 modem provided by them giving me a – this is just 1 machine i am connecting to the modem. Account manager and TL are all useless. Do yourselves a favor and stick with PLDT DSL or better yet Bayantel and dont get suckered in – YOU HAVE BEEN WARNED.

  28. Avatar for insider insider says:

    You want an insider scoop on this? I used to work for one of the above mentioned service providers. The thing is all the owners of the broadband business here in the Philippines do not formally compete. They collectively agree to keep their prices high and at the same price ranges so they can suck the customers dry of every peso. The price drops you see in the ads are orchestrated to appear that they are competing but if you notice they will all price drop eventually to the same range, hence no real “lowest” price. Why compete with price drops when they can have a monopoly.

  29. Avatar for alog2 alog2 says:

    all I can say is that wired is still the best internet connection. da best pare! walang putol putol maliban lang kung d kayo magbayad

  30. Avatar for Trish Trish says:

    hi.. Im about to get and subscribe for sky broadband 12mbps plan next week.. im from baguio City. any feedback from this area? I supposed to subscribe in Sun broadband.. they already contacted me to submit all of the requirements needed for their approval which it takes 1 week only.. But the worst is its been almost 2 months and still no feedback from them.. so this is my only option.. please give me some feedback at [email protected] Thank you!

  31. Avatar for Kevin Kevin says:

    So are you advising to stay away from Cablelink Internet?

  32. Avatar for katchupoy katchupoy says:

    I’m about to get the Sky Broadband 6mbps plan this weekend. I live near President’s Ave. in Paranaque. Any feedback from that area? My only other option is PLDT and by no means do I ever want to return to them for as long as I live. If skycable in that area performs really badly, I may decide not to have the installation done at all. I’m surprised to see comments such as constant disconnections, etc… Cablelink doesn’t have any of those issues. They’re just really slow. Please provide factual data. Thanks in advance.

  33. Avatar for ice ice says:

    I’m a subscriber of sky broadband bundle pack. The connection is not really reliable and the speed? bummer. My previous PLDT connection is way way way better!

  34. Avatar for Juyness Juyness says:

    Hi all…I stumbled upon this site when I was searching for skybroadband reviews…Thank you so much for sharing your views and personal experience…now I am sure I can make a better decision. I think I’ll stick with my PLDT DSL for now. This was actually a bummer cause I got all worked up with getting Sky cause they offered a cheaper deal for 1.5 mbps. I work from home and am online almost ALL the time so I need very stable internet connection. I have actually tried alot of providers…namely: smart, globe and sun…I am keeping my globe superstick for back up plus I get to browse using my mobile even if i am outside…I will definitely check this site from time to time as I know I’ll get more cool stuff…@El Kapitan – thanks for the cool site…imma make that my homepage =)

  35. Avatar for Mike Mike says:

    Yes, competition is the key, but what happens?

    Smart challenges PLDT, PLDT buys Smart.
    Sun challenges Smart, PLDT buys Sun.

    So in effect, there are only three providers: PLDT/Smart/Sun, Globe, and Sky.

  36. Avatar for Byron Holt Byron Holt says:

    hi there %BLOGINTITILE% owner. i want to say that %BLOGINTITLE% is definitely nice plus the article was excellant. it appears that you have got lots of visitors on your blog. i’ve started off blogging couple of weeks back and i am still struggling to get any visitors to my blog. i would actually really like it if you check out my blog and comment on the posts. although the blog is completely new, still there is certainly some great articles on it. i hope you will enjoy reading it. Cheers Byron Holt

  37. We definitely lack the leaders to execute these high tier goals. I’m an American/Filipino dual citizen and I’ve lived here over a year now and I’m seeing the same thing you guys are. But what can we really do about it? Yell at the politicians on TV? Spite the big time mall and franchise owners? Who are we and what kind of power do we have? This isn’t America where the supposed “freedom of speech” reigns mighty. The nation and government is still quite new, despite the fact that it’s methods and corruption have gotten real old. The average citizen out here is not respected, not listened to, and not worthy of an opinion for many reasons. Mainly culture and religion, proven in history to regulate conformity. The rest are bad habits passed on from parents who “didn’t know any better” or were just downright ignorant. That’s what keeps locking us into the third world position. Before this country can be great, the education has to be greater. The politicians we have now only know what they were taught. Everything cannot change in a day. But more and more of us are becoming aware, and though that’s a good thing, we need more people who will take action. Making all of these statements on the internet are about as good as sitting on your ass and watching the world die.

  38. Avatar for Patrick Patrick says:

    I do not know if people in the Philippines are actually excited for this. Heck, sky even proposed a 112mbps (which is complete bs).

    In my home country, this kind of internet speed is ridiculously slow plus the fact that the price is actually HIGHER with a slower speed. (Korea)

    In case of the Philippines, they don’t “create” their own internet service, rather, they get it from singapore (?). Which is the reason why in when Earthquake struck on the internet line between singapore and philippines, the internet got crappy-er.

    Honestly, living here for 10 years, the biggest problem in this country right now, in technical issues, is that the top tier ones wouldn’t just give a chance for others to become one of them. They fool people with their blasted mouth and ends up getting fucked up. But since they are the only ones providing, no ones else can’t do anything about it but just to use their service.

    PLDT was shitty ever since the company was formed. (Shitty by means of their service).

    Sky, good speed in rich locations. Crappy at average to poor locations.

    Smart, Fuck them. The worse internet promoter and service that could ever exist in the planet, worse than Nigeria.

    Globe, Logically, shouldn’t Ayala Alabang get the fastest in all locations since Ayala actually owns globe? This is pretty retarded on the fact that Globe’s internet only gets slower and slower every month.

    I do not know about others since I have not tried them.

    But as far as I can tell, all internet providers are bullshitting everyone. Globe is a definite no-no (considering 30+ disconnects per day).

    Only if these retarded internet providers realized that lowering the price will actually increase they’re net income value through the populous amount. Why do you think Korea keeps dropping down the prices for Phone Calls, Internet Services, and others? Its because they realized a better marketing system. Which is why there came a competition, which is why Korea gained the fastest internet speed in the world record.

    Another thing they have to realize is that they SHOULD NOT put internet cables above. In ALL 1st world countries, they put it in underground, so that there wouldn’t be any disconnections and internet latency due to the conflict the wire will get from the environment.

    Look at Japan, they still had a fast enough internet even after that Earthquake and Tsunami. They even had a freaking WiFi everywhere in Japan, so there were no problems in case of contacting other people through internet.

    Philippines (or should I say the higher ones) should awake from their illusion that they are in the same position as other technological countries, and throw away their bullshit corrupted minds and start realizing that they are far behind most of the countries in the world. Im so sick and tired of this bs in Philippines. They don’t even deserve to be called “Catholics” if they actually were. Heck, even Noynoy isn’t doing shit.

    I bet because of this crappy internet services, many people failed their lives from “trying” to depend their life to the internet in the Philippines.

    • Avatar for keith keith says:

      Hi Patrick

      Man your so right about the Philippines, been here for 12 years, and nothing has gotten any better, when are they ever going to wake up, they have the highest electric cost in the world, so most people can’t afford the expensive INTERNET, then have to pay for the expensive electric to run it, this is on top of all the Brown-Outs the country keeps imposing on everyone, Brown-outs are a thing of the past in every country but a few.

      Then on top of all this, there is Corruption only the way Filipinos know how, rob the poor and give to the rich, and yea, noynoy seems to have done absolutely naff all to help his own peoplpe, he is surrounded by rich corruption, thats never going to change.

      Wake up People, only you can do anything about it.

    • Avatar for FHM FHM says:

      Hey, that’s our country you’re talking about. Please don’t portray us as being so jaded not to know where we stand. I agree with you regarding the internet being extremely slow, corruption being prevalent, high electricity costs, and all, but it would be unfair to compare us with Japan, Korea and other 1st world nations. We do not have any illusion of being a third world country, but we still get by. Technologically, is another matter, there are inadequate and incompetent people whether they are in a 1st World or a 3rd World country. I believe, some of our tech people can just as well compete with the best of them in other countries, even better at times, considering most would be more creative having very little resources at hand.

      Consider yourself still lucky, that here being a foreigner like you are, you are still treated with respect and reverence. I am sure you are still enjoying it here otherwise you would have left a long time ago.

      But yes, the Internet speed is still crappy here, but this is what we get.

    • Avatar for ronelm2000 ronelm2000 says:

      Heck, it’s so true. The only reason no one’s bothering is that it’s always about “gaining money asily” than “gaining more in the long run through transparency”. Seriously, if only we could meet such a businessman (in this kind of competition) with oh-so-transparent principles and faithful service, I’ll support it all the way. Transparency means no catches, no “up to”‘s, and helpful customer service.

  39. Avatar for keithy keithy says:

    Hi all.

    Back again, why are you people here in the Philippines getting so excited with 12MBps, and at such a high cost, this is very very expensive in comparison to what is given in the western world.

    In a country where there is so little cash, apart from the five families at the top! who are strangling the PH, why is it so expensive to get such normal speed as 12 MBps, this cost around 1,000ph in the UK, this is for the rich only in the PH, the mass market will never get a change with the corruption here.

  40. Avatar for KGorriceta KGorriceta says:

    Here in our province (isabela) we’re using Smart bro, uhm for the plan 999 the internet speeds here can crank up to 1.8mbps… at wee hours in the morning it reaches up to 2.1 mbps

    Kinda amazing whenever I compare it to my uncle’s DSL connection in manila, then again… It’s a rather congested network.

  41. Avatar for nate nate says:

    bago lang ako sa sky, mabilis nga kaso constant ang disconnection lalo sa game, at mapapansin mo sa taskbar once in a while “A network cable is unplugged.” mabwibwisit ka talaga sa nangyayari, nagtry na ko sa customer service nila until now blangko ang sagot LOL.

    sa experience ko. mas ok pa nga ang smartbroke este smartbro kahit mabagal >.<. 3yrs ako sa smartbro sa bahay ni mama at very minimal ang problem, unfortunately walang signal sa nilipatan ko :(

  42. Avatar for el kapitan el kapitan says:

    3 mos ago, got problem with my pldt dsl – lost my phone’s dial tone which is connected with my dsl. and siempre damay din internet ko, been using pldt dsl for the past 7 years, and i’m paying 5,000/mo for small biz plan with 3.5 mbps. i normally encounter problems lasting from 2-3 days na wala totally internet, at pag minalas malas pa, umaabot ng 1 wk! he he, normal lang yan sa pldt (2-3x / yr in occurence). so got a chance to try Sky broadband (6mbps) free trial for 15 days, on my ist 3 days ok ang speed, pero napansin ko every 4pm to 10pm bumabagsak download speed ko sa 1.2 to 2.5mbps, (same with pldt during peak time.) 2nd thing is that naka fully exposed cable nila sa labas ng shop ko (attached only at the wall just 4 ft from the ground (very vulnerable to sabotage), sabi nila ganun daw talaga, di raw pwede itaas so ginawa ko pinalagyan ko pa ng matigas na screen (gastos – P500), on the 4th day, naayos na pldt ko, pero itinuloy ko pa rin pag test sa sky, on the 8th day, may dumating nangumusta from sky, i asked what’s gonna happen to my internet after a typhoon? sabi, wag lang may bumagsak na puno or meralco post along cable way may net ka pa rin, i asked “how long just in case?” 2-5 days to be honest. next day i requested sky to stop my trial. main reason? the agent promised to me di bababa sa 4mbps even peak hours (over sell). and even told me to subscribe to 12mbps instead. sigh!

    anyway guys, i stumbled upon this website, i think it’s cool. i just changed my homepage from to this site…

    been using it for abt 4 wks now.
    God Bless Our Country!

  43. Avatar for Jay Jay says:

    May nakausap akong dating nagtratrabaho sa skybroadband, pang akit lang nila yung free 15 day trial sa umpisa mabilis talaga pag nakatali ka na sa kanila paunti unti binabawasan nila yung alloted speed mo. inaallocate nila yung bandwidth nila sa ibat ibang lugar kaya minsan mabilis minsan mabagal, ang gusto nila kumuha ka ng mataas na plan nila. Hwag na kayong kumuha.

  44. Avatar for seeds seeds says:

    I hate PLDT!!! 95% of the time customer service sucks real bad.. i do get 700kbps @ speedtest on my 1mbps plan but my browsing is freakin slow. watchin clips on youtube makes me sick coz you have to pause it 1st and wait for it to buff for atleast 5-10 minutes.. damn.. you’ll get 300-400+ high pings on so many games like cod4 and shit so its delay like hell!! i dunno to me pldt is a pain in the ass.. im goin to try this bayantel or sky.. f*ck pldt

    • Avatar for ross ross says: my friend is not really a reliable internet test website, it’s like a fraud or a hoax, they tell you that ur download and upload speed is fast, but base on what ur experiencing, it’s the other way around, i have also tried that so many times, and they give us something like x2 of our real download speed.

  45. Avatar for Dan Dan says:

    Sa totoo lang, ang pangit ng service ng sky broadband. sinasabi pa nila na sila may pinakamabilis na speed subalit sila naman ang pinakamabagal magayos ng internet nila. sobrang tagal ng panahon bago nila ayusin. sana naman kung gusto nila maging magaling gawin nila ung tama at magserbisyo naman sila ng maayos para sa atin. as of now, please sky magayos namana kayo! kakadismaya na kayo

  46. Avatar for ronelm2000 ronelm2000 says:

    @Patrick Seems good news…Maybe if I can hear from others I might be pursuaded to get Sky Broadband (somehow…)

  47. Avatar for Terrence Terrence says:

    This is far worse than my previous sun broadband. It gets disconnected so many times during the day that you can’t play consistently. And the speed is not so awesome too. I don’t recommend this for online gamers, take it from an annoyed gamer.

  48. Avatar for FHM FHM says:

    Patrick, that seems interesting, unfortunately, I just signed up with Globe last Dec, but will monitor the development. I really want a fast connection for HD streaming which requires 5Mbps.

  49. Avatar for Kev Kev says:

    When will the Tattoo Torque be available in most areas in Metro Manila?

  50. Avatar for Patrick Patrick says:


    Wow, we live really close by.

    Well, I got this Internet Cable (Yes its a cable [ Fiber Optics]) Somewhere in August 2010. They are indeed very consistent on download speed (Of course, depending on which server your downloading from) but video streaming, quite faster than globe, just a little bit faster.

    Its strange though, at first, I was getting a really slow connnection from Sky, then after a few weeks, the download speed started to jump till around 800~900kb/s.

    As far as I know, Sky changed their cables in many areas. Many of my friends who are using sky get good Internet Speed (even these in Madrigal, they get better 1.5mb/s).

    I think its just that sky started to focus on service and quality. Who knows.

  51. Avatar for FHM FHM says:

    Patrick, what area in AAV are you at, I am also from AAV and I never got that speed which was why I decided to move from Skycable see my post way up Dec, 2009. Do you get consistent speeds even at night, bec when I was with Sky, it was fast only in the morning and extremely slow at night. Was there an update in the lines or was I just the unlucky one. I am along Country Club Dr.

    I have since moved to PLDT and now on Globe. Globe is consistent but is still too slow for HD streaming. Waiting for the Tattoo Torque to come.

  52. Avatar for Patrick Patrick says:


    I live in AAV (Ayala Alabang Village), in Muntinlupa. In here, it seems that all the sky subscribers are getting fast internet. Such as, one of my friends here gets 1.5 mb/s pronto from sky.

    I’m not really sure how it goes, but PLDT is fast in Makati and Manila, Sky is fast here, and Others (Idk)..

    And Yeah, a 4mbps with 999 would crack the fire for some competition.

  53. Avatar for ronelm2000 ronelm2000 says:


    What area is that? Maybe the distribution of data speeds are depending on the area? (I envy you…’cus many other users are getting ripped off by Sky, but yours is different. There must be an explanation to this. My guess is the area.)

    Sad to say though, these broadband companies are such rip offs. XD I wish there’s somebody out there to at least provide a reliable 4 mbps service for 999 PHP. That’ll teach them. =P

  54. Avatar for Patrick Patrick says:


    Yes, 112 mbps is world class, however, its too expensive, which doesn’t really make it world class. Until that 112mbps come down to around 900 pesos in here, it can’t be considered as world class. Heck in my home country, S. Korea, I pay less than 2000 pesos to get 100MBs (100 000 mbps). Its all about competition. There just need to be more competition around Philippines.

  55. Avatar for Robert Robert says:

    Hi sorry I think I mean 11 Mbps and on some tests it can be beyond the 12 Mbps that’s promised unto 20 mbps . I understand it will increase to 112 mbps which will be world class , it’s already faster than my apattment in hong kong with PCCW and almost as fast as my house in London with BT

  56. Avatar for Patrick Patrick says:


    what do you mean by 20mb? Do you mean by 20 000 kb/s? Which means you download 20 mb file in 1 second? How is that possible here? I haven’t seen an internet speed that fast in the Philippines.

    If what you claim is to be true, then I hope it will come to AAVA and the rest of the locations in the Philippines. Good to see Philippines finally improving in Internet monopoly.

  57. Avatar for Robert Robert says:

    We have had Sky cable for 10 months in La Posada Sucat – its average download is consistant at 11 mb and its transformed our lives. At times we can get download speeds of 20mb – late at night or early morning. At last we can use I tunes etc no problem. Movie in 15 to 20 mins. Only one service loss and that was fixed in 1 hour. Will upgrade when the faster speed becomes avialable. Well done Sky cable

    Know as for my other house in Batangas……we can even get Smartbro


  58. Avatar for Patrick Patrick says:

    Hi again. I’m posting once more because I’m getting a constant awesome internet connection from sky.

    Ever since I tried to download a torrent, its giving me 1.0 MB/s. 1000kb/s. I was going like, wow….finally.

    To remind you guys, I’m having the 4mbps connection. Meaning to say, I’m currently gaining more Internet connection than the amount that they are willing to give. I guess I can say, Sky is indeed very fast. However, I still have to see after a year since this is the biggest problem in all internet providers. At the first month or year, its really good, then it turns out terrible. Now it has been more than 4 months. And I’m looking forward for a content internet connection.

    (Currently downloading so many torrent :D 400mb -> 3~6 minutes!

  59. Avatar for Nic Nic says:

    SkyBroadband already has 112mbs plan but for 20,000php. To be honest, that’s quite a rip off. I’m sticking with my PLDT 3+mbs for 2,000php that I had for a little over 5 years now. Always stayed at 3 for download and a little over .5 for upload.

  60. Avatar for Francis Francis says:

    Just an update, I have once again moved Internet providers, this time it’s Globe. I started the year with SkyBroadband, quickly gave that up because of the BS speed that they are marketing, they are like PAL, laging overbooked. I moved to PLDT MyDSL, stayed with them almost a year, unfortunately, I had frequent drop outs of connection, PLDT 172 were comprised of call center agents who don’t even know what they are doing, no help at all, they kept on with the ‘Press Start, the Control Panel’ pero I am using Linux, wala na silang matulong. To make a long story short, one technician nila finally admitted that the real problem was that my location was too far from the PLDT box (3KM) kaya patay na signal pag dating sa akin.
    I am now using Globe, fortunately, for me the Globe box was just behind my house so ok ang signal. Another plus, was I was talking to the Globe technicians and asking them kung ilan ang nakakabit, ang sagot, ako pa lang, ok na ok. I subscribed to their (Php2,295 – 3MB/landline), I get 2.4-2.6MB, which they said I would get, so at least expected ko na iyon. So for now, I am happy with Globe Broadband connection. Sana nga lang mas mabilis, hindi pa rin kaya HD streaming.
    BTW, for gamers latency of Globe is between 7-14ms, PLDT was 11-15ms (kung ayos). Latency not important for streaming, though.

  61. Avatar for keith keith says:

    Hi all

    after three years of being with “PLANET CABLE” there still is no increase in speed (2MBps), with the high cost of electricity here (one of the highest in the world) and PC (planet cable)ripping me off, they charge one of the highest cost for internet (3,000ph for just 2MBps+cable TV) and all the brown outs, some times several per day, it’s a wounder that there is any internet at all, I feel for the internet cafes here in the Philippines, and remember, the speed here is not constant, it is burst speed, just take a look in the task manager under network, and the grid there looks like a mountain range and not a smooth line as is usually the case in a lot of western countries, stability is something they not used to here.

    Philippines is a beautiful country run by just 5 families who have crippled ” the pearl of Asia” the Filipino forgive and forget to easily, I would love to see Miriam Santiago run the country, now there is a woman who takes no shit from anyone.

    The Philippines could be a fantastic country, if they could just get rid of the corruption.

  62. Avatar for Kevin Kevin says:


    You’re a PITA in this thread. You don’t even know what you’re saying!

  63. Avatar for Patrick Patrick says:

    Well, let me tell you my experience about Sky.

    I currently have 4 mbps connection for 2000 peso, and until now, (about 3-4months) I’ve only have 1-2 Internet disconnections.

    Now, I do agree with the Brit there saying that this place is way behind other countries. If I were to compare this country to Korea, then this country will be about 20-30 years behind. In a price about 2000 Peso, you can get a 100MBps download speed. (100 000 kilobytes per second)

    What I want to ask these people in the broadband comapany is “Do you even have logics in your head?”

    One reason is because, imagine, a company offers a FAST internet cnonnectio on a CHEAP price. What will happen? That company will dominate the internet industry within days. Not only that, but due to incredible amount of money coming in, they would be able to fix most of the problems being encountered from the users, increasing service, and with the remaining, money, they will be able to build up their technology and ACTUALLY make their OWN internet providers. (Reminder: PHilippines does not own any internet providers. They are getting it from (was it singapore or indonesia).

  64. Avatar for Patoga_ra Patoga_ra says:

    Wewww!!!! grabe commentzz d2 ah.. kasi po wala naman po perfect eh..gumamit nlang kau ng tama.ok? puro kau sat-sat! nka skybroadband ako eversince wala nman problema pag dating sa speed. eh kung down eh down! system lang yan pumapalpak! parang tao diba nag kakasakit? humihina ang katawan bumibigay din! kaya kng anung meron kau ha? ginusto nyu nman yan! e 2loi nyu lng mga kapatid. hapi ako sa modem binigay sakin.. sa mga mag iisip gus2 mag pa instal kontakin nyu 2 09218086235 metro manila lang yan mga brod. bbigyan kau ng magandang quality hindi naniningil ng fee yan.kung anung trial mo ganun din sa huli mag sawa ka sa kaka–internet! ewan ko nalng bka dumikit na yan komputer sa mga mukha nyu!!!

  65. Avatar for Oman Oman says:

    I am almost in the verge of changing my service provider from PLDT to Skycable. I am also a Skycable Gold subscriber and I am enticed by the discount they give to Broadband subscribers. Anyway, after reading all the comments, I am sticking my ass with PLDT.

  66. Avatar for Renesa Renesa says:

    Wow, pagtapos ko basahin lahat ng mga posts dito e parang gusto ko na din ipaterminate yung subscription ko. Sobrang bagal ng connection ko for almost a week na, medyo hopeful pa ko na baka one day bumalik kaya hindi muna ako tumatawag sa CSR nila (at alam ko din na walang matutulong yung mga yun dahil ang lalabo nila kausap). Pero ngayon mukhang tatawag na ako para ipa-terminate to. 1st 2months sobrang smooth ng connection ko.. Walang problema sa pagdownload ng mga movies through torrent.. Eh ngyon pucha! 3 mins video on youtube sobrang tagal magload! Facebook and twitter pili lang ang images na lumalabas. Grabe!! Hindi ako nagbabayad ng 999 para sa nakapakabagal na connection na to.. Kahit madaling araw sobrang bagal pa din. Kala mo di-uleng..

    Anyway, magkano po ba yung termination fee sa Sky? Para isampal ko na sa pagmumukha nila kasama yung modem nila.
    Babalik nalang din siguro ako sa DSL. Kahit medyo palpak din at least hindi ganon kabagal.

  67. Avatar for ronelm2000 ronelm2000 says:

    I guess I could put my comments in here.

    Jumping fences will always be a risk in itself, so unless your speed is less than 60 kb/s, DO NOT change your ISP. With the sort-of crappy service of Globe Broadband I have, I still support it a bit. So…

    Neither are good.

    That’s the conclusion.

    I say tolerance. or somebody make another Noli Me Tangere internet-style.

  68. Avatar for keith keith says:

    Way to much red tape here, for other companies to compete, to much power for so few to control, the rich get richer, while the poor get poorer, can only hope one day, the internet speed matures enough to play online for an affordable price.

    Would love to see 20MBps for the same price I’m paying for this ridiculous high cost for just 2MBps, and that’s still expensive for 20MBps, I can only hope and Pray ha ha ha ha, I will be waiting for ever.

    All the best to all honest Filipinos, hope one day the people sort this corruption out with the power of vote.

  69. Avatar for Francis Francis says:

    Definitely agree with you regarding the deplorable aspect of service here in the Philippines. In the 80’s, it took 3 years to never to get a landline since PLDT was the only one providing, this changed when cellphones came, but back then to get a cellphone you have to wait 6 months and pay Php40K for the service, they kept it at this price range until SMART came along with their “affordable” price of around Php6K/month packages. Eventually, PLDT lost the landline business since most people would just use their cell for calls. The prices went down went down only recently when SUN gave their unlimited packages.

    The same is true with the internet service, we just need somebody to break the monopoly and offer something faster at the same price. When people starting moving, the big boys will eventually start offering faster service.

    I am sure PLDT, SkyCable, Globe, SUN know all the latest tech, I guess they are just in cahoots in the price level the industry is hovering on.

  70. Avatar for Kevin Kevin says:


    I cannot agree more on your testament. I’m a Filipino myself and lived here for the rest of my life (23 years). I’m a technology enthusiast and I see how the Internet service crawls here. Everyday I am envy to the Western part of the world on their technology considering how cheap they can get it. Triple play with fiber optic technology is very common nowadays with ISP’s in the US like Comcast. I really don’t understand why the Filipinos cannot do something with this important part of the industry.

  71. Avatar for keith keith says:

    Hi all

    I am British, sorry I don’t speak an awful lot of Tagalog, been in the Philippines for around 12 years, love the country, but it is run by too many corrupted officials, most of the people are great, but there are a lot of back stabbers in the country, been robbed many times, but they do have some of the most beautiful women in the world here.

    Anyway, I get 2Mbps second for 3,000ph, that’s around 40 UK pounds a month, depending on the exchange rate of the day, and this includes cable TV, I am happy with the speed as I do usually get 2 MBps download, but the cost is way through the roof in-conjunction with the UK, for the same price I get 50+MBps, and free weekend calls, the speed here is so very laughable and so way behind the rest of the western world, in the UK, speed goes up every couple of months for the same price, but here in the Philippines, it has remained the same for the last couple of years with my account, the infrastructure is so bad, they still use copper wire in most locations, not sure if they have ever heard of Optical cables here, or just to bloody lazy to install them.

    Things are starting to get faster, but god, you have to pay heavily for the bad service, they have along way to go, to even come close to the western world, they seem to be around 10 years behind, the tech is there, they just don’t want to give it to the general public, and they don’t like competitive companies starting up, they only just moved over to DVD movies a couple of years ago, the rest of the world is now using blu-ray movies, something that’s very hard to find here, then you pay though the nose to get it.

    The Philippines is a beautiful country, but they are slowly destroying it from with-in.

  72. Avatar for Level6access Level6access says:

    112mbps for $400 and they cant even run 3mbps properly what a ripoff my condolences to those who sign up *yawn boring

  73. Avatar for Level6access Level6access says:

    And oh btw i wudnt b hir posting if your service was workin you all rofl

    Here’s the proof of how skybroadband is doing nowadays people do your job

    The requested URL could not be retrieved


    While trying to retrieve the URL: http://

    The following error was encountered:

    Unable to determine IP address from host name for

    The dnsserver returned:

    Server Failure: The name server was unable to process this query.
    This means that:

    The cache was not able to resolve the hostname presented in the URL.
    Check if the address is correct.
    Your cache administrator is [email protected]


    Generated Wed, 20 Oct 2010 12:39:23 GMT by (squid/2.7.STABLE9

  74. Avatar for Level6access Level6access says:

    That was fun i wanna do it agen put yah hands together 4 the skybroadband management *golf clap

    Here’s the proof of how skybroadband is doing nowadays people do your job

    The requested URL could not be retrieved


    While trying to retrieve the URL: http://

    The following error was encountered:

    Unable to determine IP address from host name for

    The dnsserver returned:

    Server Failure: The name server was unable to process this query.
    This means that:

    The cache was not able to resolve the hostname presented in the URL.
    Check if the address is correct.
    Your cache administrator is [email protected]


    Generated Wed, 20 Oct 2010 12:39:23 GMT by (squid/2.7.STABLE9

  75. Avatar for Level6access Level6access says:

    If you missed it here it is agen lol *facepalm

    Here’s the proof of how skybroadband is doing nowadays people do your job

    The requested URL could not be retrieved


    While trying to retrieve the URL: http://

    The following error was encountered:

    Unable to determine IP address from host name for

    The dnsserver returned:

    Server Failure: The name server was unable to process this query.
    This means that:

    The cache was not able to resolve the hostname presented in the URL.
    Check if the address is correct.
    Your cache administrator is [email protected]


    Generated Wed, 20 Oct 2010 12:39:23 GMT by (squid/2.7.STABLE9

  76. Avatar for Level6access Level6access says:

    Here’s the proof of how skybroadband is being run nowadays people do your job an example of yesmen running the farm

    The requested URL could not be retrieved


    While trying to retrieve the URL: http://

    The following error was encountered:

    Unable to determine IP address from host name for

    The dnsserver returned:

    Server Failure: The name server was unable to process this query.
    This means that:

    The cache was not able to resolve the hostname presented in the URL.
    Check if the address is correct.
    Your cache administrator is [email protected]


    Generated Wed, 20 Oct 2010 12:39:23 GMT by (squid/2.7.STABLE9

  77. Avatar for alrick13 alrick13 says:

    swertihan lang talaga ang maayos na ISP satin, dapat may internet standardization law, kasi never naman umaabot yun advertise speed sa actual speed…
    gaano katagal ang lock in period ng skybroad band?

  78. Avatar for jason jason says:

    Skycable broadband 2nd night of my 15 days trial for 6mbps

    Test site: (metro manila server)

    Got 1.20 Mbps download and
    0.20 mbps upload

    8:20 pm
    1.44 Mbps download and
    0.20 mbps upload

    the installer as i remember assured me that download speed won’t go below 4 mbps.

    anyway, i still have 13 more days to try.
    will also be trying their tech support on the days to come.

    will keep you posted guys.

    Doin’ this for the sake of good and quality of service.

  79. Avatar for jason jason says:

    Am on my 2nd day of the 15days trial for 6mbps from skycable internet, so far it’s doin’ great. i get 4.79 mbps download and 0.63 mbps upload ( – metro manila)

    I paid 1k, i think it’s for the installation fee since i’m no subscriber of them.

    i will be posting updates here of my trial.
    location: manila
    internet cafe
    and also, still not disconnected with my pldtdsl 4.5mbps, (just in case, he he)

  80. Avatar for Anonymous Anonymous says:

    12Mbps is basically very low for users like me who download Bluray rips. I guess you don’t really need that kind of speed if you just browse the Internet.

  81. Avatar for Howmuchdiddeypayyou Howmuchdiddeypayyou says:

    Lol 12Mbps what for?, do you have a call center in your house. I only need a decent 1.5 Mbps and I can’t even get that here in this country it’s just like Sky Cable it’s called “bait and switch” they say this and do that. I live just beside this company’s office and I can’t get decent service here what a joke. I’m very pessimistic about company promises if a half decent cable company comes here in the Philippines I’m saying byebye to these losers. Get a life!

  82. Avatar for Anonymous Anonymous says:

    Aya, do you know the differnce between Kilobits/second (Kbps) and KiloBytes/second (KBps) ??

  83. Avatar for Aya Aya says:

    I noticed that most people here says that 200-300 kbps is so slow. In fact, in my PLDT myDSL, that would be very fast already! Imagine the speeds of download I get on average is about 40 kbps. So you people must be really lucky to get that speed of 200.

    Btw, my subscription is Plan 990 and I am from Pasig (up to 384 kbps)but I only get that measly 40. On Friday, I’m trying this Sky Broadband. I don’t mind if it’s not 12 Mbps, but if it tops PLDT’s effin’ 40 kbps then I’ll continue the subscription.

  84. Avatar for daniel daniel says:

    Yes, Sky broad band has very fast connectivity, HOWEVER, SKY has very poor repair services. It will take days before they will respond to your complain. The CSR’s will tell you that it will be fixed within 24 hours, CRAP! it will take DAYS!

  85. Avatar for ako si kevin ang pinakamagaling mag english sa pinas ako si kevin ang pinakamagaling mag english sa pinas says:



    Destiny is ok.p2p connection is really fast and shoots up to 1.5 Mbps. How I’d wish Youtube and other web video protocols would be a whole lot faster.

    I’ve noticed that http downloading has been slowing down lately. downloading a 7MB dota map took me about an hour or so. on the contrary downloading a 20MB torrent file took me 12minutes only.

    super weird.

    As much as possible I want better browsing experience, that is why sometimes i’m thinking of getting sky. I’m sticking with destiny since i can use its connection to immediately download torrent files if need be.

  86. Avatar for slabster slabster says:

    thanks for the reviews and comments
    i was planning on subscribing to sky, mukhang wag na lang, ahaha

  87. globebroadband 3mbps/2.2k php hindi totoo yan, eto ang speed na makukuha mo 1.6mbps almost half ang nabawas omg…. wag na kau sa globebroadband sa umpisa lang magaling yan.

  88. Avatar for Sciaa Sciaa says:

    Quoted from Keith Rhodes,
    “…we get 56 MBps for the same price I pay for a 3MBps connection here.”

    Ahh yes! I can see your point! It’s like this —

    A Philippine ISP bought a [56MBps Plan at 3000 Pesos per month] then retails it to ‘uninformed consumers’ at 1MBps = 1000 Pesos per month.

    A Philippine ISP’s profit is:

    Php56,000 = 1 MBps plan @ Php1,000 X(sold to)56 customers
    -Php 3,000 = Cost for the Internet connection ‘Supply’
    Php 53,000 = Gross Profit per month!

    No wonder why most Philippine ISP’s customer service departments are not serious about helping their customers is because -they do earn TOO MUCH MONEY- that it can cover their losses.

  89. Avatar for Keith Rhodes Keith Rhodes says:

    Hi all.

    I have been using Planet Cable, but I think it is in fact PLDT, at least they provide the bandwidth to Planet Cable, I was getting a really bad connection, but Kept on complaining, and demanding something be done, in the end they gave me the correct speed (3MBps) and now over the last 8 months, it is really stable and can at last play my favorite game on-line, Red Orchestra.

    Don’t sit back and accept what they give you, they do this on purpose, like everything else in the Philippines, you really have to push for what you pay for, if you don’t, then they will walk all over you, don’t let them fob you off with lame excuses, I threatened them with court action, then they where only too willing to help.

    I am not a Filipino, I am British, I always demand what I pay for, in the UK, we get 56 MBps for the same price I pay for a 3MBps connection here, the Philippines are way behind in technology, I hope soon they realize that 3MBps just isn’t fast enough for a true INTERNET experience.

    All the best.


  90. Avatar for viper102661 viper102661 says:

    @Sciaa – i’ve used comcast when i was in the US and there was no degradation of service on their part. almost all in my area are using comcast and there is no change in the speed whatsoever. i think skycable is not using the full potential of their equipment in the hopes of earning more for the limited service they provide.

  91. Avatar for Sciaa Sciaa says:

    What are the Differences Between DSL and Cable Internet?

    This explains why Skybroadband -SUCKS-

    Quote from

    “An advantage of DSL service is that your speed remains the same, no matter how many people are using the service. With cable Internet service, the number of users in your local area can affect bandwidth availability and result in slow service. Your personal experience is >>–>dependent upon the number of active users at any given time<–<<."

    So… during off-peak hours (2am~9am), mabilis talaga ang Skybroadband. Pero during semi-peak hours (9am~5pm) at peak hours (6pm~12?pm) TALAGANG MABAGAL. Yung peak hours kasi nasa bahay ang mga tao sa area ninyo (watching Youtube, playing Online Games, surfing/browsing).

    Conclusion — kasalanan nating mga consumers (biktima din ako) na hindi inalam mabuti ang mga pros and cons ng cable internet service. Mukha naman OK naman ang service nila pero hanggang ganyan lang talaga ang kaya nilang gawin. — Hindi magiging stable talaga ang connection ng cable internet sa "24/7" basis. —

    — Villarica SUBD Cainta Rizal (bordering Pasig)

  92. Avatar for Jan Mendones Jan Mendones says:

    SKY BROADBAND = Very unreliable service.. i always have to reset the power of the cable modem to make it fast again or else i’ll suffer with the speed. Once my contract is through, i will surely switch to another ISP.

  93. Avatar for b0ng vale b0ng vale says:


  94. Avatar for b0ng vale b0ng vale says:


  95. Avatar for b0ng vale b0ng vale says:

    di na tayo mag english saa site na to para maintindihan ng skycable broadband na to TANG INA every month bago dumnatinbg yunmg bills mo sa network na to laging walang enternet sa may Balak na mag papakabit ng sky broadband mag isip na kayo walang kwenta nag service nila … lkagaya namin dito sa villa gloria 3 pinag buhatan pasig every end of hte month wala enternet putang ina talaga tong mga enternet na to gusto lang nila kumita npero service nila walang kwenta…sa mmay balak na mag papakabit ng service nila wag na kalokuhan yung sinasabi nilang mabilis ang puro sila manloloko,,, sinasabi ng skybroadband na sila mabilis perom sa totoo lang super bagal at pag tumawag ka sa kanila bago ka sagutinm it takes 30 minutes …. KAYA SA MGA TAGA SKY CABLE BROADBAND AYUSIN NYO SERVIVE NYO ;;;;;;;;;;;;;;;;;TANG INA NYO TAWAGAN NYO KO SA CP KO PARA MAINTINDIHAN NYO PUTANG INA NYO TO NUMBER K 09213628885 HANAPIN NYO PANGALAN KO SI BONG VALE SA VILLA GOLRIA 3 PINAGBUHATAN PASIG CITY FUUUUUUUUUUUUUUUUUUUUUCKKKKKKKKKKKKKK YOU SKYBROADBAND MANG LOLOKO KAYO WALANG KWENTA SERVICE NYO SA MAY BALAK MAG PAKABIT NG SERVICE NG NETWORK NA TO WAGGGGGGGGGGGGGGGGGGGG NA MAAAWA KAYO SA SARILI NYO SCCCCCCCCCCCCCCCCCCCCCCCAAAAAAAAAAAAAAAMMMMMMMMMMMMMMMMMMMMM ANG ANG MGA TOOOOOOOOOOOOOOOO PUTANGGGGGGGGGGGGGGGG INNNNAAAAAAAAAAAAAAAAAAAAAAAAAA ANG MGA TAGA ABS CBN MNA TOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO

  96. Avatar for FioS FioS says:

    well sana ung mga western ISPs dito na lng mag invest sa Philippines.. hehehe.. wala yatang reliable ISP d2.. parang government.. :)

  97. Avatar for iceblade iceblade says:

    been calling skybroadband tech support for 4 days straight can even play a simple online browser game what hell!! 54 days straight calling for tech support and still not working they even asked me to email the problem and still nothing nothing nothing

  98. Avatar for anon anon says:

    there is a new player in the market wi-tribe 4g, liberty broadcasting network inc. is the carrier. any reviews on their service?

  99. Avatar for MPM MPM says:

    Any reviews on PLDT My DSL? I know they were bad in the past but are they good now?

  100. Avatar for Michael Michael says:

    No matter who you get potentially you get the same issues. Just wonder the bandwidth announced in the contract is only the burst.
    SLA is kinda a joke who ever you chose to work with.
    Unless you’re on a not crowed node of the network, just expect the same everywhere.
    Just wonder why the bandwidth is so little compared to many countries: infrastructure is getting old and doesn’t fit the needs anymore, so they cannot provide more.

  101. Avatar for Peej Peej says:

    Glad to know I’m not alone with this kind of problem. I live in the Pasig area and I’ve been suffering from the shitty service of Skybroadband for months already. The previous posters were right about giving you a promising connection during the trial period, but once you’ve hooked up with them, shit starts hitting the fan. It has made me quit playing mmo’s and games like hon and dota, though might be a good thing, but still deprives me of even watching a 3 min video in youtube. The only time I get a really decent connection is around 4am and there’s no way in hell I’ll adjust my time for the proper use of their service.

    So this is the last straw for me and I’ll be switching back to PLDT and hope for a better ISP service.

  102. Avatar for MPM MPM says:

    Looking at the old replies I can see that my problem is not isolated. It seems Sky blocks off some sites during peak hours. The same sites can readily be accessed during off hours but never during peak hours.

  103. Avatar for MPM MPM says:

    I am subscribed to a 3mbps account with sky. For the past 1.5 weeks I have had a very slow connection. about 167kbps especially between the hours of 6pm to 12midnight. I have called them numerous times, and I have never been able to talk with the one who is supposed to be handling my account a certain JJ Mendiola. Absolutely nothing has been done about. These people are ripping me off!

  104. Avatar for Cribbyu Cribbyu says:

    Any one is using skybroadband in laguna San Pedro area? I would like to know your own experience of this service.

  105. all of you guys are using bayantel dsl where giving good feed back, but on my location at SM Fairview Novaliches QC my bayantel dsl connection has the worse connection now I’m on the IT industry and my work is always on the Internet and anytime I connect and browse the simple website that I needed to browse it takes 10 to 15 mins. to load up the content of the website.

    last year 2009 the connection where good but this 2010 starting January the Internet started to slowdown until now the Internet is worsening.. every week we are calling the bayantel dsl support to fix the connection all they can say to wait because there are some downtime work are going on.. I’m on the IT for 13 years and I know how the network and software works and it only takes 5min to 1 hour to fix the problem and 1day is the maximum but not months or 3 months to fix the crappy connection.. I’m turning my bayanteldsl OFF I’m done with this provider I have lost lots of working hours everyday because of there bad Internet connection..
    I know there are some location that provide good bayantel dsl that is if the port connection for that location is not over crowded..

    is like one 512kbps internet port lan cable sharing or providing internet to a 500 users imagine if all these people are using Internet downloading and view youtube at the same time.. other Internet users will suffer on connection…

    unless bayantel dsl add more or open more internet port to SM Fairview Brgy. Kaligayahan location to get the Internet speedup I’m not subscribing to them right now..

    right now I’m looking at Wi-Tribe or WiMax globe or other reliable DSL Internet connection

  106. Avatar for Djudge Djudge says:

    Hey guys,

    I’m planning to return to the Philippines early in July and will primarily be staying in Pasig City with some relatives. Since I’m only going to be there for 2-3 weeks and I’m the only one who even knows how to use the internet there, would it be a good idea to just try out Sky Broadband’s faster plans for their 15-day free trial then cancel the thing a few days before I leave the country?

    The thing is, I only really need a fast connection for maybe 2-3 days in late July since that’s when I need to transfer large amounts of data to a personal server back home. What kind of upload speeds should I be expecting in this case? Or, if it’s really terrible, how much upload speed would I probably be looking at going to Megaupload as a trashy alternative?

  107. Avatar for anonymous anonymous says:

    im in mandaluyong area.

    just tried the 15 day trial. compared to my globelines 1mbps mas mabilis siya sa umaga. during day at lalo na sa peek hours. sobra binabagal niya. i’ve tried reporting it to sky pero walang nagbago.

    im planning to change to pldt mydsl since globe has connection/configuration problems to my wifi router. it affects some programs regarding file transfer etc.

    i hope it works

  108. Avatar for jenny jenny says:

    cisco 2100 ung cable modem ko

  109. Avatar for kenny kenny says:

    sabihin ninyo ang modem motrola ba baka pwede natin ma uncapped ang modem para bumilis.

  110. Avatar for kenny kenny says:

    guys ano ba ang modem gamit ninyo sa skycable na yan same motorola modem ba sb5101 0 sb5100?

  111. Avatar for pupao pupao says:

    what is the best isp services provider here in florida marilao, bulacan? thanks! im using sun broadband for 2days, ndi ko ngugus2han ung sevice..=( can’t view youtube..bagong lipat kami dito kaya wala akong idea.. need some help..=( hihintayin ko lng matapos tong 2mon. ko s sun then ill switch na..ok ba ang digitel?? sana may bayandsl na lng kasi dito..

  112. Avatar for jenny jenny says:

    hi Jorge,

    So far since last month twice na ako nagkaconnection problem. Usually usage ko is madaling araw until hapon, during that time wla naman akong slowness na naeexperience (I’m on plan 1 mbps). There’s one time I experienced super slow connection at 8 pm though.

    I’m not playing online game so I can’t comment on the experience on that pero I’m using VOIP and stable naman ung connection hindi choppy. I’m in Kapitolyo Pasig area.

    Good luck

  113. Avatar for Tony Tony says:

    I suggest you don’t get sky broadband if your in ayala alabang or in paranaque. Just check out this link and see if you would still like to get sky broadband.

  114. Avatar for Mike Mike says:

    Pareng GheNIE, pasalamat ka at hindi ka pa nakakabitan. Akala mo ba matatapos ang sakit ng ulo mo pag may SkyBroadband ka na? HINDI ITO MATATAPOS habang Sky Broadband subscriber ka! Hindi mo ba nabasa ang lahat ng mga comment dito? Ang dami nang gustong magpaterminate ng Sky account nila! Sa Youtube, palpak. Sa Torrent, palpak. Sa online gaming, palpak! Tapos gusto mo pang magpakabit?

  115. Avatar for gheNIE gheNIE says:

    VIPEr ..ka asaR kc pina putoL kO pa unG destinY kO
    kC nangakO slanG ipRriOr kme dhil almOst 2 weeks na kmeng waiting
    untill now
    succkkk tlga
    twag kme ng twag puro pa bukas bukas promise nla

  116. Avatar for bullshittt skYcable bullshittt skYcable says:

    succckkkk SKYCABLE

  117. Avatar for viper1026 viper1026 says:

    @gheNIE – wag ka na magalit, kung ako sa iyo wag mo na tuloy at magsisisi ka lalo. hindi maganda ang service nila. ako nagsisi na nagpakabit pa ako. maganda yung 15 day trial but that is the best you are gonna get.

  118. Avatar for gheNIE gheNIE says:

    buLLshit SKYCABLE..sobranG paasa wlang kwenta c.service
    almost 2 weeks kmeng pinapaasa na kakabitan kme ng cable
    puro uo cla
    pa bukas bukas
    pero wlang nagpu2nta
    tma ba un
    katwiran di ma trace itong place nmen
    pateros lng …
    untill now
    wlang nagkakabit puro pngko

  119. Avatar for gheNIE gheNIE says:

    buLLshit SKYCABLE..sobranG paasa wlang kwenta c.service
    almost 2 weeks kmeng pinapaasa na kakabitan kme ng cable
    puro uo cla
    pa bukas bukas
    pero wlang nagpu2nta
    tma ba un
    katwiran di ma trace itong place nmen
    pateros lng …
    untill now
    wlang nagkakabit puro pngko

  120. Avatar for ochie ochie says:

    no disconnection problems whatsoever on my first two months and it’s really fast. now its my 3rd month requesting for terminating my subscription. why? always disconnected, sobrang walang silbi ang customer service nila. my problem kasi nagddc bigla e 2 months akong walang dc tapos ganito bigla.kung dumami ang subscriber sa lugar namin maiintindihan ko e kaso when i asked them sinabi nila konti lang nagsubscribe after me tapos hindi din modem ang problema so ano? halos pareho kami ng dilemma ng kaibigan ko 3-4 blocks away sa bahay ko. nagpaterminate din sha ng subscription a month ago.

    one time i called csr for dc problem, they suggested “mam i-on nyo lang po pc nyo baka bumalik din ung signal ng cable” grabe sa suggestion! ang nakakatawa pa,pagkatapos magpunta ng repairman saka nawala ulit ang connection ko.

    lahat ng bagay ay may hangganan, hindi na ako nakatiis tumawag na ko for termination, at sinabi sa akin “mam hintayin nyo po bukas yung ppunta” =)) hays d bale ng magbayad ng termination fee.ayoko na.


  121. Avatar for UpYoursSky UpYoursSky says:

    i’ve been paying 4000 Php for their “6.0 mbps” skybroadband bundle. more than 1 month nang 0.2 Mb/s and download speed (2.0 Mb/s if i’m lucky). is there any skybroadband customer who’s getting what they’re paying for? their call center agents aren’t helpful either – but for what it’s worth, they’re not as bad as pldt customer service representatives.

    so sa mga impressed with their free 15-day trial, don’t be surprised kapag once na nagbabayad na kayo ng libo libo for their service, you’ll get a buttload of crap with their “speed” and “service”. obviously it’s just to impress you guys to subscribe and commit to them for 2 years. don’t be fooled.

    i’m serously thinking of going back to pldt. although they too have given me a lot of headaches with their dc issues and service.

    has anyone tried cablelink? – south area.

  122. Avatar for SKYSUCKS! SKYSUCKS! says:


    SkyBroadband sucks! Sure “some” people have good experiences from it, but i bet that’s just 20% of the total subscribers.

    MMORPG? = EPIC FAIL! lag! dota? hon? feature.mmosite games? GO GET PLDT! I’m getting PLDT 1Mbps or 2Mbps this month. [1 year++ problem]

    DOWNLOADS? = EPIC FAIL! it used to go up to 200+ Kb/s, but that was a long time ago. This year it has been either 100+ kb/s OR as of the current, 21 kb/s. [2010++ problem, back in 2009 it was okay]

    YOUTUBE? = DON’T EVEN COUNT ON IT! 384 kb/s PLDT plan of my friend runs youtube smooth while skybroadband runs youtube chop-chop style! [1 year++ problem]

    * 1 year ++ subscriber already. Plan 1.5MBPS

    I strongly suggest getting PLDT instead. trust me! SKYBROADBAND = NOT WORTH IT!!!

    QC banawe.

  123. Avatar for Jorge Jorge says:

    HI jenny.. Looking forward for your post after your 15 day trial.. and by the way what’s your location on your skybroadband connection..?

    Im currently in timog qc and im planning to subscribe. I am also scared of ”after 15-day trial” dilemma. I just want to play mmorpg games and i want a stable connection.

  124. Avatar for jenny jenny says:

    I’m using mydestiny cable internet in paranaque area and madalas mawala ung internet ko. Mga once a week nawawala tapos pag nagbrownout or nagka-power glitch, pag balik ng kuryente ung internet wala parin. I’ll have to wait for technician para may ayusin sa poste. Customer service is also poor, they don’t have a 1 number hotline. I have to try all these different numbers hoping to get lucky that 1 will pick up.

    I also used Smart Bro in Kapitolyo Pasig area and signal is usually consistent around 300 Kbps during peak, and 700 Kbps off peak. Hindi sya tumataas ng 800 Kbps kahit madaling araw. Upload speed is a bit slow. Customer service ok naman, not exceptional, just ok.

    I’m currently trying the 15 days trial of Sky broadband 1 Mbps plan. So far so good, I’m happy with the trial. I experienced only 1 downtime so far. Umaabot ng 1.4 Mbps during off peak, then around 500 to 700 Kbps peak hours. So far customer service is good – they called me to follow up the installation as well as technicians were on time.

    My only fear is that once I subscribed to Sky broadband… would the connection and service be consistent??? I’ve read the previous posts above and its quite scary…

  125. Avatar for punkrock_kid punkrock_kid says:

    Sky internet is fast. The problem is, how long can you keep the connection on? Kasi saken, I am having recurring problems with the Sky Cable Broadband connection. Lagi na lang ciang nadidisconnect!!! napaka bulok pa ng service ng customer support nila!!! kung wala lang early termination fee nagcancel na ako ng subscription! Sky Cable Broadband = BASURA!!!

  126. Avatar for Ray Ray says:

    I’m planning to switch sa sky, tae sa mga pinagsasabi nyo d2 parang auko na ah. pero i will try the 15 days paren. i’m using Globe’s 1mbps. recently they have a promo this feb na lower ur msf from Php1200 to Php900 kinuha ko na ung deal. kc ung 1.5mbps ng sky is 995, wla pang sky broadband d2 samen. and we are using sky cable for years. for globe? ewan ko lang no offense sa mga PLDT d2. para saken da best talaga Globe, ung connection nya saken sa torrent minsan lumalagpas pa sa plan ko. like this one:

    ang msama lang sa GLobe dami nilang System maintenance buwan buwan madidisconnect ka ng 1-2 days. or minsan mabagal.

    sa ngaun naka wifi ung bahay kc 4 na laptop ung gngament namen d2. pero kahit nagHOHON at sabay na nagtotorrent. kelan man wala kameng lag. ganun din sa DOTA. for online games, d ko pa natry kc nagquit na ko sa mga MMORPG.

  127. Avatar for FHM FHM says:

    After my comment last Dec 16, 2009, I have decided to move back to PLDT MyDSL, I just got the 512Kbps plan of theirs for Php 1,200/month, and I must say it is similar in speed with the 2mbps of SkyBroadband except it is basically consistent the whole day, wala nung mga mabilis sa umaga, mabagal sa gabi. I had a chance to make it go head to head with the SkyBroadband since they haven’t pulled out the cable modem even though I had it cut last Jan, 2010. Kaya, I can honestly say na pareho lang ang speed ng 512Kbps ng PLDT MyDSL sa 2mbps SkyBroadband, at least here in Alabang, mas mura pa ng 800 pesos.

    Also, after some investigation, SkyBroadband is marketing a 2mbps and not 2Mbps speed, take note of the capital ‘M’ and lower case ‘m’, so do not be fooled. The difference, 2Mbps is 2 megabytes per second, and 2mbps is 2 megabits per second. 2mbps is roughly the same as 384Kbps or 384 Kilobytes per second, kaya halos mag kasing bilis ng PLDT MyDSL lang. You can check this out by tweaking the Settings in to reflect mbps, Mbps, Kbps, and kbps.

    Having said all that, I just came from Singapore and nakakaingit ang kanilang internet, dahil ang bilis talaga. Sa Changi airport ang 512kbps na speed ay libre lang sa kanila.

    Hay naku, Pilipinas, kailan ba tayo hahabol.

  128. Avatar for viper1026 viper1026 says:

    i switched to skycable broadband since the pldt dsl in my area sucks…specially when it rains. I had the 15-day trial and it worked well, of course i was wary if they indeed will live up to their promise of 1.5mbps when i get the regular subscription.

    i got the regular subscription and it turned out well, it is a lot faster than my dsl and would get more than 1.5mbps in the morning, but come lunch time and early evening it would be slower but still faster than my old dsl.

    every time I would try and download something from rapidshare or netupload it would always say that I am already downloading and will not allow me to do so. this means that I am sharing an IP address with the rest of the other subscribers.

    I asked for a static address and so far i have not used it properly even if i have configured it already. Worst every morning for the past week i would have to switch first to dynamic IP then switch to static IP for me to use it. And the other thing is when the system is down and i don’t get a signal i would call their customer support and they would always say that there is nothing wrong and we can see your modem working. And as soon as I put the phone down the signal is back.

    They have to provide a better solution to this service, I opted for their connection since I am already using their cable tv. They promised one thing but are delivering if at all another thing.

    be aware of this and check your area first before subscribing to them. I am from Pasig/Manggahan area.

  129. Avatar for Kevin Kevin says:

    God, I had a hard time reading that!

    For heaven’s sake, just write a comment in Tagalog if your grammar is all over the place!

  130. Avatar for PabloEscobar PabloEscobar says:

    Skybroadband(the name itself is already a lie whoever heard of broadband that’s disconnects at peak hours the way is see it Skybroadband is just a proxy company it doesn’t have it own infrastructure if you can call buying a cheap bunch of cables and routers infrastructure(remember the hua wei or how wee routers they first installed a cheap $5/$10 router and a few meters of coaxial cables make an infrastructure that cost 50 cents a meter is infrastructure and a cheap office space in Ortigas(at the very edge of Ortigas mind you was their headoffice) in the cheapest building you can find is infrastructure (are you getting the picture yet that Skybroadband is probbably one of the poorest/cheapest company around my condo in Renaissance probably has more class that this company put together.
    Since you opted to put your trust in a company that may not be worth more than a few million dollars or euros please don’t be surprised to find out that that company is running their business out of local internet cafe(if they can even own a decent one). A website doesn’t make a company just as lousy service make a company. Somebody please somebody sue this company already for all our sakes or maybe file a class suit so we can all get all the money this compnay ripped -off from its customer. I submit the motion for somebody to sue or file a class action against SkyBroadband for breach of contract (I’d sue this company myself but I already have 6 cases to take care of too busy) so somebody please sue this company so we can all get our money back. Please.

  131. Avatar for rchl rchl says:

    The only problem in SkyBroadband is that you can’t play online games. Atm, we’re having a connectivity problems(more likely to be a limited connection and massive lags) So yeah. I can’t play ALL of the games(just to tell you that all of our games are online.) and sometimes we experience lags and every after 2 or 3 hours, our connection will slow down and poof. It can’t detect the network thingy which leaves us to, yes, limited connection/no connection.

  132. Avatar for Patrick Patrick says:

    If you are living in Makati, I recommend you PLDT. Its still the most reliable and fastest(meaning, you dont need to worry about 1 week stupid problems). Although I use Globe in Ayala ( Not having any problem for almost 1 year), I think for gaming, PLDT is faster. If you want, you also could choose Globe, as it is “fine” for computer gaming.
    Although Internet Cafes such as Station 168 uses different and strange internet ( I think it was eastern telecom or something), you might not want to get these cuz, as we all know, Highly Qualified Internet Cafe uses “expensive” internet providers.

    So,, Here is your choice for Gaming:
    Globe 2m or 3m (Check if its available
    PLDT DSL Fastest one
    And, I guess that it!

  133. Avatar for ross ross says:

    been complaining to sky cable about this issue for about 10days now and still counting. I recall this started about feb 2, 2010 a day before they texted us about having a maintenance. since then we were never able to have smooth internet connection. at times we will be disconnected and lasts for 30mins to hours. just last night we had no internet connection from 2am to 7am. i got tons of screen shots of pings and disconnections and when i sent them to the supportcenter, they said it was normal. LOL i even encircled the time outs that occurred proving their connection was intermittent and yet they said there was no problem. they said they were gonna send a technician and still he hasn’t arrived. I’m really fed up with this coz every month they have a new problem which lasts for weeks.

    Can anyone recommend me a good broadband for gaming? Im living in makati. thank you

  134. Avatar for Mike Mike says:

    With my SkyBroadband lockup expiring in a couple months, my thoughts turn to “What’s a good broadband provider in Bel-Air, Makati?”

    Anyone? Mag balik-PLDT kaya ako?

  135. Avatar for KlatchZ KlatchZ says:

    recommend ko MyDestiny kung makati area ka, I’ve been using it for a year at 1-2mbps and speed na nakukuha ko, peak-1mbps offpeak-2mbps… speed and consistency okay as in, di sya nawawalan ng connection, nung Ondoy lang, and other few times,…

    pero ang isang kakulangan nila ay customer service, hirap makatawag pag may-prob, pero once naman na na-connect sa mga tech nila, pag sinabi nilang bukas pupunta,pupunta….

  136. Avatar for Rui Rui says:

    @Louie A : i wish i read your post before we signed up after the 15-day trial.

    during the trial period, i already noticed inconsistencies but when it worked, it was really fast. then after signing up, all the problems came out. i can’t play online games, i can’t download torrents and sometimes i can’t even check mail. we’ve only had this internet for a month. everyday we had connection problems. i called and asked what the problem was and they told me that all sites that are secure or those that require logging in are affected. so basically it means i can’t check email or use sites like facebook properly. they did assure me that everyone else is experiencing the same problem. so i asked, what’s your time-frame on fixing this problem and the agent couldn’t answer. apparently, this is an indefinite problem and seeing the posts from way back march 2009 describing problems we’re still experiencing now, i’d say they’re not even doing anything to fix the problem. it’s frustrating that we’re not getting the 3Mbps that we signed up for. it’s a good thing we still haven’t disconnected our PLDT dsl. at least they’re honest enough to say that my speed is around 512kbps – 1.5Mbps and i get to do most of the activities i want to do (play,download,stream,check mail).

    so if you’re just gonna use the net for surfing i guess you can make do with the inconsistency of sky broadband. but if you use the net like i do, i suggest you try other providers.

  137. Avatar for Mark Alvin Mark Alvin says:


    Yeah, I’m on destiny cable… I’n using plan 999. fairly stable at 512kbps but it can reach to 1.5 Mbps. I;m not so sure if it can provide your needs. But you can try contacting them. maybe they have another package for business like yours.

    Destiny Cable: (632)7011953; (632)7012091; (632)7428166

    I hope they can provide the service you need.

  138. Avatar for Mark Alvin Mark Alvin says:


    Yeah, I’m on destiny cable… I’n using plan 999. failure stable at 512kbps but it can reach to 1.5 Mbps. I;m not so sure if it can provide your needs. But you can try contacting them. maybe they have another package for business like yours.

    Destiny Cable: (632)7011953; (632)7012091; (632)7428166

    I hope they can provide the service you need.

  139. Avatar for dart dart says:


    You mentioned that you are with destiny Cable. I have a small office staff in project 6 that supports my operations in Houston, TX.

    We use the net for our VIOP. and web surfing.
    Right now, we are leaning on getting the P3,000 plan of pldt.

    I have Comcast Cable here in the US and we love it. Unfortunately, there is no Comcast in Manila.

    Anybody’s 2 cents worth is appreciated.

  140. Avatar for Jong Jong says:

    Mga fafs. Is there a better isp for gaming? I’m currently using pldt the 1mbps plan. I can play decent games online if the players are located in the philippines. but the problem comes when i play with other countries. If i play with japs or ausies i get about 300ms for ping, which is tolerable on generic mmorpg games but when it comes to fps or 3ps games, i get pwned all the time(its not that i suck, lumaki ako sa CS hehe), it just gets fair when everyone i play with also have bad ping. i’m currently playing l4d2 and borderlands.(legal copies po hehe…) was also hoping to play on XBL or PSN.

  141. Avatar for Louie A Louie A says:


    I’ve been using Globe Broadband for years and its basically stable. Had a few issues with it at times, but the issues were more with technical support being so hard to reach, and many times they don’t listen and treat the problem always as if the problem is with my computer set-up even when it is clearly a problem from their end.
    But overall, when things are smooth, its good.

    This January I decided to test the 15day free trial of SKYBROADBAND. I just tried the 1.5mbps plan and compared it to Globe’s 1mbps. I was amazed at the speed, it was clearly faster and cheaper. And during non-peak hours it would even reach up to 2.7mbps. My sister, who used to work with globelines warned me though that probably, things will be great during the test, but once you subscribe the nightmare would begin.

    Boy, was she right. Just over a week after I subscribed, beginning Feb 2, I noticed that during peak hours, there is an immense difficulty to connect to most secure sites. Gmail, Yahoo mail, Yahoo Messenger, and many others. As long as you need to log on, you can’t connect during peak hours. If you can connect it takes many many tries and after long long waits, and then everything is unstable. IStarted calling Skybroadband’s customer service. I explained the problem but they claim nothing is wrong with their system. So we go through all sort of resets, checking configurations, adjusting ipconfig, etc and still the problem exists. They said they will send a technician in the morning. But by 1:30am, things normalized. In fairness, 9am the next morning, a technician came and when he found out what the problem was, he was surprised that the customer service guys didn’t tell me over the phone about that problem. In other words, its either the customer service people are clueless, or they are trying to trick their customers into believing there is no problem with their system.

    Anyway, to make the long story short, it is now February 9 and the problem has been happening just about daily. And I have been calling their customer service daily to follow up. Each time I call, whoever answer is totally clueless. Their immediate response is that there is no problem with their system. But I have to explain over and over each time that I’ve been complaining for days. They would then put me on hold, call their system administrator, and when they get back to me they confirm that there is indeed a system problem and that I’m not the only one experiencing it.

    After nearly a week I started asking about this problem with SKYBROADBAND in some forums and discovered the following.

    Apparently to maintain the bandwidth during peak hours, SKYBROADBAND does something to BLOCK DOWNLOADING. I tested this and it is true. By peak hours, torrent downloading goes down to zero. Limewire reports that it lost the connection to the internet, even though the internet connection is alive and would still rate high on speed tests.

    The other thing reported by others is that whatever Skybroadband does during peak hours affects secure sites, https sites. And its true, I’ve been experiencing it everyday. And when I commented about this on facebook, I found out many others were experiencing the same problems.

    What’s the point of getting an allegedly fast internet connection if they disrupt your ability to log on to email, to connect to ym, and they prevent you from downloading?

    Added to this is the terrible customer service of Skybroadband. They are clueless about what’s going on. I’ve complained everyday for a week, each day having to explain the whole problem over and over again. Plus, I have to counter their persistent pretending that there is no problem with their system. I hate it that they thing we are stupid and that they can convince us that the problem is with our set-up when it is clearly with them.

    Also, you can’t even email their customer support as listed in their website, it just bounces back because the mailbox is full.

    So, even though my account is barely a month old, I already told them I want to be disconnected by Feb 28 since I already paid until that date. They told me that there would be a disconnection fee of P350! I vehemently objected and told them I refuse to be penalized for their inability to provide adequate internet service. Besides, I never signed their contract. So, if they try to charge me that ridiculous fee, then it will be war.


  142. Avatar for mottaka mottaka says:

    Guys, does anybody here knows what would be the best ISP for an internet cafe with 5 – 10 units of pc’s for online games and web surfing in Brgy San Francisco Maravilla Subd. Gen. Trias Cavite?

  143. Avatar for kr0n kr0n says:

    Advise lang po sa mga gustong kumuha ng Sky Broadband for gaming:


    Mabilis po sya for browsing, downloading, VOIP. pero pagdating po sa gaming, it sucks, kasi proxied ung connection. Di hamak na mas mabilis pa smartbro or tattoo pagdating sa gaming.

    I have the 6mbps, ok na ok naman, wag lang sa gaming. So I’m not bashing sky at all, just my unsolicited two cents worth.

    Tried on: Aion, WoW, Rohan, RF. Pag ok po sa inyo using Sky (esp. Aion), paki describe naman po ng setup para magaya hehehe.

  144. Avatar for Mark Alvin Mark Alvin says:

    Hey Yuga,

    I’m using a destiny cabled internet. Its fast but of course this is just upto 2 Mbps. Very stable connection with at most 1-2 server down per month. though service is poor during evening but like I’ve said i only have 1-2 problem per month so basically you won’t need the support most of the time.

    The catch with the and my primary reason for subscription is that I used the same cable wire to view destiny cable.. I just attached a splitter from the main cable and on line goes to the modem and the other one goes to the TV. So for P999/ mos I get cable TV and cable internet.

    Something to think about for you!!

  145. Avatar for RJ Ramirez RJ Ramirez says:

    Hey guys I need your comments on Sky Broadband. Im planning to switch to a faster connection, not neccessarily a different ISP.

    I currently have a connection with PLDT and its been great. I experienced only a moderate downtime a month after my first connection. That was 5 years ago. So until now I have no problem when it comes to service. Its just the speed that I want to improve.

    I have, on average, 800kb download(Bandwith) and 400kb upload(Bandwith). Information gotten from

    I want to try SKY broadband 12Mbps but I need some comments. Should I try the trial? It may just waste my time.

    If you can suggest a better speed package that would be great. I am a SUPER HEAVY internet user. It takes days to finish what I download with

  146. Avatar for RJ T. Ramirez RJ T. Ramirez says:

    Guyz Im thinking of upgrading my connection. Can someone help me, Im currently connected to PLDT with Plan 999 and shows upto 880 KBps
    download(bandwith) 400+ KBps upload. Its prettly reliable too.

    When I first got it 5 years ago I experienced major downtime for a month. After that its been smooth sailing. I remember only 2 downtimes after thath.

    Should I upgrade to a faster PLDT package or should I try Sky Broadband. Im into “major super heavy” internet. It takes a week to finish what I download with at most 100kbps(download speed).

    Anyone connected to SKY Broadband, can you take the and and post it here?

  147. Avatar for elmer0224 elmer0224 says:

    Sa wakas, nagkaroon na rin ng DSL dito sa Nagpayong, Pinagbuhatan, Pasig City.

    Salamat sa Globelines!

    I’m enjoying their plan 2mbps+landline right now.

  148. Avatar for Daryl Abueva Daryl Abueva says:

    @Lance – Seems like a good idea. Actually I am also thinking of getting another connection. As of now I have globe tattoo prepaid which is a very good back up when my connections at home and at the office are slow or worst no connection at all. Haay naku, mukang matatagalan pa yata bago bumilis connections dito sa atin.

    Btw, I heard Liberty Telecom will soon launched its 4G broadband. How true is it?

    Anybody in this thread who might have reliable informations kindly share it.


  149. Avatar for Lance Lance says:

    I’m using Globe broadband right now and I’m not happy with the services I’m getting most especially on their customer service. Kasi parang recorded message lang pag nakakausap ko CSR nila eh. Paulit ulit lang yung sinasabi kaya in short, wala ka magagawa kundi mag hintay kung kailan nila aayusin yung line mo. Kasi nung last time inabot ako ng 7 days. Lampas na sa pinromise nila na 24-72 hours. Na usually kasama sa script nila pag tumawag ka sa kanila.

    Now I’m planning to get bayan Broadband. yung wireless na worth 799 ata yun or 699. Gawin ko sya backup just in case mwalan ang globe.

    Ano sa tingin nyo? Tama ba ang move ko ? Kasi in terms of reliability, lahat naman ng network may possibility na mag down paminsan minsan eh. Pero sana lang maliit lang yung possibility na mag down sila ng sabay. Kasi I’m satisfied sa speed na binibigay ng globe. Pero Hindi ako satisfied sa mga times na nawawalan ng internet. This January twice na ako nawala ng internet. At ang reason nila ay affected daw ako ng ongoing system/network restoration nila.

  150. Avatar for Lance Lance says:

    Meron ba bayan DSL na wired. Kasi nung nag punta ko sa shop ng bayan, sabi sakin wala daw. Hindi kaya gusto lang nila mai market yung wireless? Sino ba may experience sa wireless ng bayan dsl? Pa share naman. Sabi kasi nila itetest daw nila yung speed nung usb dongle nila sa bahay namin para daw makita ko kung talagang mabilis eh. Pero wireless pa rin yun eh, sorry pero parang wala ko talaga tiwala sa wireless after all the stories I heard tungkol sa smart bro na wireless.

  151. Avatar for Meisterfeister Meisterfeister says:

    Anyone using their broadband for VOIP services? How’s the quality?

  152. Avatar for Kevin Kevin says:

    My comments weren’t directed to you and yet you reacted. Don’t be such a whining brat.

  153. Avatar for rhon rhon says:

    We initially had Destiny cable’s ISP, it was very reliable and had a good customer After that earthquake in Taiwan about a couple of years ago it started to degenerate. Since I am always overseas and go home twice a year only, my sister in law was convince by a smartbro agent and got rid of the cable ISP, smartbro sucks after 3 to 4 months I decided to get rid of it, but they said I still have to pay the rest of the lockin period remaining months which is 8 months equivalent to 8K plus, I told them since I am not the one who permitted the installation and they did not live up to the service they advertised, I need it disconnected. They were looking for my sister in law but she already migrated to the US, so they are out of luck, good for them scammers. I got this myDSL now by PLDT and it seems Stable for the past 3 motnhs , but lately is becoming like the other ones,more down times, intermittent connections, are getting frequent and prolonged. Now I am thinking about switching to SKYbroadband but with all the bad reviews in this forum , I am having second thoughts. Can anybody advise me, who is not an agent of any of the ISPs, but a heavy internet user, since Iam one and do most of my works online. Many thanks in advance.

  154. Avatar for Jaypz Jaypz says:

    I want to get the 6mbps kindly contact me so we can have a transaction 09392952308 Thank you so much

  155. Avatar for ma ma says:

    sky broadband sucks like hell, it says 4x faster than DSL, but im guessing 4x slower. download speeds are slow, and games are laggy.

  156. Avatar for david david says:

    anyone suffering intermittent issues with skybroadband near timog area in qc? Mine has been like that for the past couple of months. And as usual, sky won’t believe me :/

  157. Avatar for Kevin Kevin says:

    Kasi naman grabe talaga ung English e. Pwede naman mag tagalog, nag fefeeling pang mag English.

  158. Avatar for el el says:

    hahaha. nice one kevin

  159. Avatar for kevin kevin says:

    My goodness! Your comment hurts my eyes! Do you even know how to speak (or even just write) proper English?!

    Just comment in Tagalog. I’m sorry but I just can’t help myself.

  160. Avatar for alvin de villa alvin de villa says:

    hi guys, i need some help bcoz im looking 4 a good internet provider for my wife’s pc on the philippines, she applied for globe broadband and smart but they cancel her application bcoz when they visit our location the signal is too weak, is where does this skybroadband get thier signals? our location is too far from the city bcoz it’s a province, no landlines. sometimes cp’s are no signal. is it possible for skybroadband to work in our place or location, what do you think guys, plz response. to those who knows a lot about skybroadband, plz email me @ [email protected] thnx a lot god bless. meri xmass.

  161. Avatar for Yurs Truly Yurs Truly says:

    to all internet users:


    80% of the publish speed at 80% constantly 24/7days a week/365 days a year.. example: 2.0 claim ads should give us 1.6mbps continous speed all the time with less than 1% downtime.

    This is the unwritten acceptable norm de facto of other ISP outside the Philippines. If they have a minimum rule, we should demand it here in the Philippines also..

    spread the word.. its time for us consumers to take action and complain to all these internet providers..


  162. Avatar for The Truth The Truth says:

    One sentence, and its been repeated many times in this blog.


    today every hour i DC 5~10 times.
    at a normal day you will surely get disconnected for at least 20 times.

    and every gamer knows, that is so shitty!!

    DL speed is not impressive as well,
    it depends on the server of the site you are downloading on.

    But BELIEVE ME, there are just few sites where you can download SATISFACTORILY. Most of the time u get speed 20~50% of wat u subscribed.

    I live at QC and i think that our location is not that good for a sky broadband subscriber.


  163. Avatar for FHM FHM says:

    I have just signed up with Sky Broadband when I moved to our new home. I was a long time user of PLDT DSL (now known as PLDT MyDSL), my plan early on was P3000 for 768kb/s at the time, and the speed was good and reliable. I converted it to the the Plan 999 and still got a reliable service and fast download/upload despite the lower 384kb/s downgrade. So I was excited to subscribe to Sky Broadband even though it was pricey.

    My assessment, after 1 month of usage, Sky Broadband sucks, I have the 3mb/s plan for Php2000 and speed is slower than my Plan 999. It stops every day so I need to reboot everyday. It crawls at night. And will report a download speed of 512kb/s and upload of 120 kb/s, the only way to get the 3mb/s speed if you connect your to or bayantel server which is basically their server. Called up their customer service, and they will tell you that in order to get the speed you have to check it ONLY with which is pretty stupid considering that the internet is compose more than the Skycable server. Their explanation to slowness is because there are probably a lot of subscribers logged in, obvious ba. They have been advertising constantly, trying to get subscribers so therefore more subscribers logged in. Instead of coming up with solutions to solve the problem, the customer service agent just made excuses for themselves.

    Am already considering of disposing Skybroadband and reverting back to DSL, at least, the speed advertised is closer to the actual. Skybroadband is a scam and falsely advertising their claim. They have to answer the “5x” faster the DSL claim they are saying, it’s actually “5x” divided by 10.

    Ang mahal pa for the bad service.

  164. Avatar for chris chris says:

    is there a way to configure/check outlook to check sky broandband email?


  165. Avatar for BC BC says:

    We are subscribed to Sky Broadband plan 999 (w/ cable subscription) and below is my personal experience.

    1. Availability: 9/10

    Hands down the most up-time service compared to our previous ISP (PLDT myDSL). Maybe it has something to do with our location – near Sky Cable in SJ. I don’t know.

    2. Casual browsing: 4/10

    I only get to be home 6pm onwards, which I think is peak hours. The experience sucks. Somehow, it never fails to remind me how things were before we went DSL. :/

    3. Reliability: 5/10

    For reasons unknown, HTTP downloads seems to stop. This happens when I download some hundred MB file. The connection is not dead cuz I can still continue browsing. After a few seconds noticing the speed is 0kbps, I click stop/resume and it proceeds normally. Lucky me if it even resumes, cuz most of the time it restarts.

    4. Torrent: 1/10

    When we had a 1.5Mbps from PLDT, I can down a DVD size torrent within 24 hours. Now, it takes over a week. Although I notice a sudden burst of speed on rare occasions, it only lasts a few seconds. My speed never reaches 100Kbps. In the event it does, I concluded that another Sky user is also on the same torrent. :/

    5. General service: 2/10

    a. The agent who handled our account did not sign us up for 15-day trial, so when the technicians arrived, it was for the actual subscription already.

    b. We were Sky Silver (from old Home Cable account), but was pretty much force to pay additional P100 MSF and the digibox. We declined and have since been under Select Starter plan for a few months now. According to a CSR, Select Starter are not considered Sky Cable subscribers so we don’t get MSF discount and our download speed peaks at 1Mbps under

    c. We are now discontinuing our service, but we need to send a request letter along with some details along with the reason why we are discontinuing. So much hassle.

    d. There’s a disconnection fee of P350.

    e. The CSR said it’ll take 2-3 weeks for the modem deposit to be processed. :/

    f. I paid P1000 to the tech for the 1st month advance, but they wrote P999 in the receipt and never got a credit.

    That’s all. I’m sorry if it’s too long and more a rant than a good service review.

  166. Avatar for mandarambong mandarambong says:

    the ISP wars has not yet begun. with the price that they are offering this, other cable companies can still compete. but if they bring down that 12MBps deal to just about 2.5-3K a month, then seriously, Sky will be killing the competitors and a true ISP war will break out. Good for the consumers.

  167. Avatar for mandarambong mandarambong says:

    the DSL wars has not yet begun. with the price that they are offering this, other cable companies can still compete. but if they bring down that 12MBps deal to just about 2.5-3K a month, then seriously, Sky will be killing the competitors and a true ISP war will break out. Good for the consumers.

  168. Avatar for elmer0224 elmer0224 says:


    anyone living at nagpayong, pinagbuhatan, pasig city? do you have internet access?

    please text me if you have… i’m living in the area and would love to have internet access: 0917-810-4546

  169. Avatar for elmer0224 elmer0224 says:


    anyone from nagpayong, pinagbuhatan, pasig city? i’m currently living there but i don’t know what internet providers are there :D

    please txt me if you live in the area and is enjoying internet access: 0917-810-4546. thanks!

  170. Avatar for Mike Mike says:


    I have already made all the right tweaks to my uTorrent (limiting download & upload speed, opening ports to make the light green), etc. but Sky Broadband’s maximum speed is still pathetic: 50-70kb/s on a well-seeded torrent. (The location of this connection is Bel-Air, Makati.) On the other hand, our Globe office connection (in Palanan, Makati) simply rocks, with download speeds of 220+ kb/s.

    I’m thinking location plays a role. What’s your location? How about the rest of the posters here?

  171. Avatar for Rl Rl says:

    I don’t think there’s any major breakthrough internet infrastructure in the Philippines and I don’t think there will be any time soon at the rate we’re going.

    I’m currently in the 12mbps (supposedly the pride and joy of SkyBroadband) 15 day trial, and amazingly my Globe 2mbps plan is still 2x faster. I called their support hotline and explained my issue to the arrogant agent, and guess what, he explained to me that these speeds can only be attained via local servers!!! (eg. if you perform speed tests with servers in metro manila).

    If you actually get to access the international servers (which so happen to host ALMOST ALL of the websites we visit), then their 12mbps will be reduced to around 1.5mpbs -2mbps. What a complete JOKE

    And to add, the agent can’t even give me a “minimum” speed. (eg. lowest possible speed that must be attained, or else it will already be considered an issue that must be reported). So you can’t really blame them if your speed goes down to around 1mbps (provided your in 6 or 12 mpbs plan) Unlike PLDT or Globe, which will assure a 70% constant speed.

    In summary, the lower plans might work for some of you, but given the marketing lies and the arrogance of their customer service agents I won’t even think of considering to pursue their service.

    Too bad, I would have really wanted a REAL 12mpbs connection.

  172. Avatar for Michael Michael says:

    I have tried PLDT 2MB, Bayantel 2MB and sky 3MB.
    The 3 packages have almost the same price.
    Sky is quite more stable where I’m living. The service is stable and up most of the time.
    About the shared broadband thing between DSL and cable, I experienced more that issue with Bayantel and not with sky. After I agree on peak hours I can feel the global load, but who doesn’t.
    What you have to keep in mind, because of the poor peering partnership of the telco companies here, access international website always sucks.
    I still download content at an average of 2.5MB with a download accelerator and 1+MB with torrent depending on the seeds.

    The most complain I have is the upload which sucks for all telco here.

    We’re far from the 20MB/1MB usual and cheap in Europe. They’re starting to switch for residential optical fibers …. so maybe in 10y in PH lol

  173. Avatar for rodriguez rodriguez says:

    nop, i’m using sky 2 mbps , but in fact i’m only getting 70 kb/s out of 250 kb/s for normal downloads and for torrents it’s really bad i have between 20 & 50 kb/s
    SKY Sucks

  174. Avatar for Nico Nico says:

    Hmm, I’ve been using PLDT myDSL for almost 2 yrs. We had are ups and downs. Since matagal na kamiing Sky Cable subscriber, itatry ko yung 15 day free trial.

    Sa PLDT ala ako prob sa torrents, gaming and browsing. Kaya lang ang baba nga speed ko ung plan 990 lang which is 384 kbps ( but the good thing is, i’ve been getting upto 50kbps download speed sa torrents and kaapag naka-internet download manager ako.)

    Kapag pumalya sa torrent at gaming tong sky broadband, pagtyatyagaan ko na lang si PLDT.

  175. Avatar for fonDue fonDue says:


    exceeding 1k na?

    talagang mabilis ba yan?
    baka mahal pero di worth it no?

  176. Avatar for Daniel Daniel says:

    dammit the <> are supposed to be “NOT”

    Zzz damn source code…

  177. Avatar for Daniel Daniel says:

    and the are supposed to be “NOT”

  178. Avatar for Daniel Daniel says:

    Okay okay okay…

    I’ve read almost all of the comments here and will confirm some facts, based on experience:

    1.) Day-time (or PEAK HOURS) will offer you anywhere from 40 – 75% of your DOWN/UP speeds


    Garena Room affiliation shifts from BAYANTEL to PLDT rooms every 3-4 months or so.

    No problem in accessing INTERNATIONAL SERVERS

    VERY STABLE CONNECTION: Up time is @ 97% for me. NO DISCONNECTS due to connection stability. The 3% disconnects is due to ANNOUNCED downtimes or some other ISPs ineptly messing around with the cables/connections in my building.

    3.) TORRENTS

    Off hour connections may overclock your subscription speed.

    Sometimes, I go upto 250 KB/s as opposed to the supposed “max” speed 187.5 KB/s for my 1.5mbps connection.

    Slow torrent speeds is due to either your UPLOAD SPEED is TOO HIGH or SWARM SPEED is SLOW. Either way, it’s on the fault of the settings of your torrent program.


    Besides, there is NO INTERNET SERVICE in the world that GIVES the FULL QUOTED CONNECTION SPEED, especially during PEAK HOURS.

    4.) Downloading from Megaupload/Rapideshare/etc.

    Forget about it. 95% of the time, it will tell you that your IP is being used by someone else. This is due to the fact that your IP is NOT UNIQUE TO YOURSELF and is being used by MOST ALL THE SUBSCRIBERS IN YOUR AREA.

    I am not sure if it’s the whole region/country, but all I know is it’s not uniquely yours.



    including: NETWORK MASK & GATEWAY



    Basically, most of the problems about SKY Broadband STEMS FROM THE FACT THAT


    1.) PPPoE … thereby you don’t get ->
    2.) Unique IP

    If you don’t know the jargon… well, google it…

    I myself have had no MAJOR problems with Sky and will continue with their service in the future.

    OH, BTW… Globe sucks, PERIOD.


  179. Avatar for Zhed Zhed says:

    i also exp that kind of speed. but the worst …. is 4Kb/s .. smartbro still better than sky .

  180. Avatar for Zhed Zhed says:

    base on my exp . im having trouble with my internet ( sky broadband “1.5Mbps P999 per month” ) i dont know why but sky broadband is FAST in surfing the net BUT!! SLOW when playing Online games.

  181. Avatar for mamaorong mamaorong says:

    Has anybody heard of Digitel BIDA in Bulacan?

    Is Digitel DSL good enough in our area? I am skeptical of switching to another ISP so I am still with PLDT myDSL which is fairly good. However, I am craving for more speed for the value of money I am paying.

  182. Avatar for Mike Mike says:

    When we signed up for Sky Broadband’s 1.5mbps plan a couple of months ago, we got pretty good torrent speeds–170KB/s. Now we’re lucky if we get 40KB/s on a well-seeded torrent! Sky’s hotline says they don’t cap torrent speeds, but I wonder if that’s true: my measly 512kbps PLDT MyDSL connection gets 50+KB/s on the same torrents, so…

  183. Avatar for elsky elsky says:

    wow is this real??i’m from baguio and you know in the high lands we are struggling to have good connectivity i do have globe broadband right now but i’m so dissapointed with their services,and the worst is they have hidden charges,now i am applying PLDT-DSL but that was two months ago,until now they did’nt install my net i have been waiting for a couple of months ang i already paid an advance,when will this be available in baguio?i hope this is possible.pls i need a reply

  184. Avatar for rochix rochix says:

    It goes without saying that the Philippine regulatators are totally without an ounce of pride in them nor the ISP’s. They rather bury their head under the sand than address this shortcoming. Nakakahiya talaga sila at di magbabago ang sitwasyon na to kasi hangga’t maaari these providers will keep on doing this until they bleed the customers dry. Total wala namang pakialam ang gobyerno eh “kumita na lang ng husto” bahala na kung walang serbisyo.

  185. Avatar for yuan jia yuan jia says:

    ph isps sucks,,

    in belfast uk im paying 40gbp/month with a speed of 14mbps+

    lets say 1gbp = 80php so im only paying 3200php
    that 3200php is only 3mbps here in the ph.

    why cant they provide this kind of service,

  186. Avatar for JuzSoFazMyAz JuzSoFazMyAz says:

    It’s just so fast my ass! To SkyBroadBand,,i,,

  187. Avatar for Michael Jonathan C. Andres Michael Jonathan C. Andres says:

    I’d like to comment to usual British people.. they are so ARROGANT.. and looks down on us!

  188. Avatar for Michael Jonathan C. Andres Michael Jonathan C. Andres says:

    well all I can say is PLDT is still the best! I am a new subscriber with my name on it. and 24/7 I get 1 mbps of download and 500 kbps of upload all the time. well the ping of 18ms only gets higher during 9-11 am in the morning which is quite strange… and on evenings the connection is very okay like no change at all… I recommend PLDT.. rather than other ISP.. and added to that information..SUN BROADBAND WIRELESS SUCKS!! they have this FAIR USAGE POLICY which limits your bandwidth speed on online games and torrents.. that’s what they called torrent capping and port blocking. the guy incomment #56 says that we should file a lawsuit for those FAKE ADVERTISERS and so called UNLIMITED INTERNET yet limiting the bandwidth speed.. in SUN they inform you about the fair usage policy but doesn’t EXPLAIN ABOUT PORT BLOCKING AND TORRENT CAPPING WHICH MAKES SHARED RESOURCES IP’S LIKE ONLINE GAMING SUCKS!! TO HELL WITH YOU SUN BROADBAND!

  189. Avatar for ishley of mandaluyong ishley of mandaluyong says:

    i posted here before few months ago when i just got my sky broadband, before its fine and no downtime
    but then as time passed SKY broadband is pissing us off so much!
    i have a 6mbps plan and the only time i would be able to download in a decent speed is during 2-5 in the morning.
    we work at home so we download lots of stuff and yesterday was the wrose day ever coz my download speed only reaches 5kps/s , then i connected my other PC using smartbro prepaid, and its way faster than what sky broadband can give, i paid so much for this shit and really just giving us headache and high blood!
    their technical support are idiots and dont think they even know what their talking about, and keep asking me to see whats the result on the, i hope they realize that most of the website that people are accessing dont have a server inside the country.
    their promises are all shit, im planning to go back to globe now they have a better service as far as my experience is concern and half the price!

  190. @keith rhodes: Instead of getting a 12Mbps connection, I’d rather migrate to UK :)

  191. Avatar for James James says:

    Well , ive tried just about every internet provider in the philippines.

    PLDT 3mbps, ok for gaming and DL but verry unreliable works one day the next day it doesnt , goes down for a week you complained fixed for a day then down again.

    SKY broadband 3, 6 and 12 mbps. Downloads are allot faster than pldt but if you plan to use it for gaming it REALLY sucks. It seems every minuite or so there is a split second disconnection. On some games this ejects you entirely from the game on others it puts you in a massive lag spike. (we are talking MMOS here) and it seems like sat sun all day has horrible internet. Week days 3am-2pm is ok … not great but ok. any other times it is horrible. and there is no noticeable difference in gaming between the 3 6 and 12 mbps. And 100 usd for 12mbps? are they crazy? i dont care what kind of freebies they give you, on Guam ( uses same servers in china that Sky does i was getting basic cable 100mbps internet for 35 usd a month.

    Destiny- balanced ok for low population servers for games. but not great either, also seems to have peak working times, forgot when though

    Bayantel- not sure the one provider i havnt tried

    smart and globe- EPIC FAIL totally horrible for DL surfing and gaming waste of your money

  192. Avatar for hill hill says:

    I’m used using 100Mbps NTT here in japan. I wonder if gaano kabilis un 1.4 :((…..

  193. Avatar for totoy bato totoy bato says:

    I used to be a DIGITEL subcriber. Ive applied to upgrade to bandwidth then ive waited for 1 year. sabi nila, “Sir paki check lang po after 24 hours kung upgraded na ung bandwidth, then…ta dan!…wala!

  194. Avatar for bulok internet sa pinas bulok internet sa pinas says:

    anu ba yan kala ko 4x faster sa dsl ung sky 4x slower pala! mabalis pa globe Dsl kaso hirap sa browsing pero sa DL speed ng torrent ok na 350+ kbps 15mins to 30mins isang movie..

  195. Avatar for Micko Mapaglaro Micko Mapaglaro says:

    hahaha bulls.h.i.t pala tong sky na toh? 20 kbps for torrents? wag nlng!! ta.e tlgang skyshit.

  196. Avatar for Micko Mapaglaro Micko Mapaglaro says:

    hahaha bulls.h.i.t pala tong sky na toh? 20 kbps for torrents? wag nlng!! ta.e tlga.

  197. Avatar for Micko Mapaglaro Micko Mapaglaro says:

    qouted from JC John SESE-Cuneta “PH internet wars has begun”
    in ur dreams! other ISPs havent even reached half that speed. think twice before u post d.u.m.b.a.s.s

  198. Avatar for hi hi says:

    hi sir jayzee,

    skybroadband agent here..

    for ur questions abt d broadband

    pls text or call 0906.289.3841 / 4879157

    i will give fast response abt ur inqueries

    Thank u..

  199. Avatar for Jayzee Jayzee says:

    ive been using Digitel DSL for like a year now , and its pretty damn slow , i was thinking of getting SkyBroadband but , is it really that bad ?

  200. Avatar for dimple agasin dimple agasin says:

    do you offer sky broadband for business. i need a retort from you. tnx….

  201. Avatar for Daryl Abueva Daryl Abueva says:

    I was about to subscribe to Sky Broadband. I think I will stick to my Sun Broadband for now. Slow but the speed is relatively the same with all the comments here. Btw, im always connected to Sun’s 3.5G. I leave in Panay Ave., QC perhaps why i get faster speed. I just thought if I have a sky broadband connection, downloading torrent would be faster.

    Thanks to google!

  202. papa kbait na sana ako ng Sky Broadband, pero after reading all the negative feedbacks.. tsaka na lang na muna pag medyo matino na service nila.

  203. Avatar for r r says:

    i’ve been on pldt mydsl for a few years already. at first i’ve been having disconnections and downtimes alot. even had experienced poor services from them as i reported my probs b4. imagine. like last year, the worst i had with them. my prob started on september and made the call to them right away. they said that they’ll had someone go here at our place to check on it. because we had already established that there is a big prob on my connection through the tests we had on phone.they didn’t showed up so i called them weeks and weeks later. november came and finally a tech went here even replaced my modem. first it worked but connection was poor, i am on plan 999 and i only get 200+ kbps connection, so thats about 20-30 kbps max download speeds even on the best sources of downloads on the net. and they said that its because you’ll only get a percentage of what you paid for. and a few days later downtimes, disconnections came. still the entire happened again, until april may this year. maybe a good tech came and finally he fixed everything. and until now i’m not experiencing anything bad about my dsl. i dunno if the techs b4 are just stupid or they just don’t like working at all. they suck! but thanks a lot to that last tech guy we had. i wished i got his personal number so he’ll be the one i’ll call when i have probs in the future. well, all in all, i dunno whats wrong with pldt. if it is the company itself, or they just have poor service people. i hope i won’t go back having same probs b4 coz honestly isp’s here suck. i’ve been thinking of changing to skybroadband in case my probs with pldt go back, but i only get poor feedback from people around the net who have tried it. so pls give more of your feedbacks and comparisons on skybroad, and other isp’s here. hope we can all find the best one finally. hehe

  204. Avatar for mischka mischka says:

    it sucks… we have it for 2 months now and its giving me headaches… it only bursts to 1100++ but dont be fooled… its actually varying from 65-1100… that really sucks for me since i play online games… dont subscribe to it… its worthless

  205. Avatar for the terminator the terminator says:

    the isp for me is pldt. but it relies how many subscribers on that area the less the subscriber the greater speed you got. the more subscriber the more conjested they are.

  206. Avatar for john john says:

    hi all,

    im new to phillipeans straight from aus and im lookin for a broadband connection. currently logged in to an unsecured smartbro server and its tellin me the speed is 34mbps. Didnt you say that Skynets 12mbps was the biggest one round??

    and can some1 plz give me some solid advice or direct me to a site where i can get some. = )

  207. Find the Best Broadband Packages to suit your needs. Best Broadband Packages includes Sky. Sky has been instrumental in providing digital TV, interactive TV and even High Definition Television – HD TV to its customers.

  208. Avatar for Ron of comm heights Ron of comm heights says:

    just a tip when you are doing speedtest of your isp using… –dont test against servers here in phil. (,, because most of the sites wasn’t hosted here in the phil, meaning if you gonna browse facebook or play games like World of warcraft,ur packet needs to travel across the world not just in Phil. So here’s the real deal, test ur ISP (bayanteldsl, skybroadband or pldtdsl) against US servers, and you’ll see results they were pretty much close.

  209. Avatar for brice brice says:

    Had PLDT DSL and moved to Sky broadband when I moved residence. Surfing on the same sites I notice Sky’s slower speed compared to PLDT DSL. I had P999 plans on both.

  210. Avatar for Nothingtolose Nothingtolose says:

    been with digitel for about 7 months… some line was reportedly stolen so my connection is down for a month now. feel bad thou becaue i cant check my mail and i always drop by the digitel office and all they can say is “gagawin na po” damn… been that way for a month

  211. Avatar for Kevin Kevin says:

    Dude, every DAMN Internet service here in the Philippines is SHARED, may it be DSL or Cable Internet! Because their backbone is always shared.

    Never compare DSL and Cable Internet speeds in the Philippines since the speeds still rely on how the network of each ISP is set up.

    To Sky Broadband 12Mbps users, what modem are you using? Is it the Motorola Sb5101 also?

  212. Avatar for Jay Jay says:

    I guess what everybody has forgotten already is that the fact that cable internet (Sky Broadband) is basically a shared broadband internet access. Unlike DSL, which will not be affected by the volume of users at a particular time, cable internet will deteriorate when there are too many users at the same time.

    US tech articles have been discussing this advantage and disadvantage of cable internet since 1999, and they still think that DSL is best for high-density areas. Cable internet is good, provided that there is a good balance between capacity and user volume.

    I guess that’s the reason why Smart BRO sucks as well… It’s also a shared connection. Our service deteriorated after 4 years. But instead of replacing the transmitter, they simply pointed it at another cell site, because the current cell site has 70 users according to them. Since Sky Broadband has the same concept, I’ll just stick to Smart BRO na lang.

    I guess that’s why Sky Broadband service may suck for some people.

  213. Avatar for Naati Naati says:

    I am interested in the Sky option. I am looking to hire someone from Manila and want them to have good internet access. Is Sky good for Skype phone calls?

  214. Avatar for jojo jojo says:

    I was on myDestiny internet for almost 5 years and every year it seems to be getting slower and slower so finally I decided to change to skybroadband, especially after taking the 15-day trial. I still haven’t disconnected our Destiny internet because I wanted to compare the two.

    It is really alot faster than Destiny when it comes to browsing, and the speed is consistent (as the hundreds of speedtests i’ve been doing indicated). Everyone in my house is happy when they’re surfing the web and have commented that Sky is the better internet provider. (I live in Alabang Hills)

    However, when it comes to the downloading of torrents, Sky really SUCKS! I tested downloading the same file from the same site with two computers, one on Destiny and the other on Sky and the results were very annoying — Destiny’s speeds were 5x faster than Sky’s! (100 KB/s vs. 20 KB/s). But if you do a speedtest, Sky is clearly the faster service (1.5mbps vs 300 kbps for Destiny).

    So I guess this means that Sky themselves must be choking the download speeds somehow. Which is terribly unfair and downright wrong — nowhere in their service agreement does it say they can do that. I’ve complained 4 times now since getting the service 2 weeks ago and so far nothing has happened. Obviously I would like to only subscribe to one provider, but both are definitely flawed and it’s just so frustrating.

  215. Avatar for patanung patanung says:

    meron po bang ISP dito sa CAMANAVA area na nag-o-offer ng 1.5 mbps + telephone na P1,300 lng per month???

  216. Avatar for says: as of june 24 2009 fastest ISP in the philippines SKYInternet 22.18 mbps quezon city server

  217. sa mga agent dyan ng sky sa bacolod city kung may promo kayo just send me a message kasi lilipat ako kasi pangit ang globe sa online games.. my email add: [email protected] or txt me 09104843122

    At sa mga ibang connection na OK sa bilis paki txt nalng sa no. ko. kasi lilipat ako ng connection Thank you

  218. galing ako sa smart bro plan 999 384kbps, kaso lumabas ang globe wimax lumipat ako kasi plan 795 512kbps- kaso ang globe ok sa internet pero poor connection sa online games katulad ng Garena at iba pa.. gus2 ko sana sa sky na mag plan sila ng mura pero ok ang connection….

  219. Avatar for Extremely Disappointed Sky Subscriber Extremely Disappointed Sky Subscriber says:

    We’re currently using the 3mbps service of Sky Broadband, which I believe – despite the aggressive marketing on Sky’s part and the supposed higher speeds -, is a huge step down from the ZPDEE days.

    I agree with a previous poster here that ZPDEE “was” fairly reliable, especially relative to other ISP’s here in the Philippines. Service was also good with onsite teams coming at a few days’ notice (sometimes even within the same day as the complaint).

    I’ve been living abroad for a while now and I come home for long stretches twice a year. I’ve noticed in that span of time that with this Sky Broadband transition crept in ridiculously unreliable service and worthless customer support that were all hallmarks of typical local ISP’s which we sought to avoid by subscribing to ZPDEE in the first place. Simply put, despite the boasted “burst speeds” of this new marketing campaign, it really is a backwards step in overall service delivery.

    First of all, I never get anything close to the 3mpbs download speed except during the wee hours of the morning. During the rest of the day, it lingers at around 1 to 1.5mbps, sometimes even less. Customer service reps are now absolutely inept, and all they will tell you when you call is that they will “endorse” (I’ve come to hate this Sky jargon) your plea to the proper department. Nobody knows how to do anything, nobody takes accountability for anything, and like another previous poster mentioned, “papaikutin ka nang parang bola.” That’s all the 631-0000 hotline is good for. All the reps are either lazy, helpless, or just plain stupid. What’s worse is that they lie, insulting the customer’s intelligence.

    We’re part of this “prestige club” that SkyCable claims is its way of prioritizing loyal customers. Supposedly, we get 24/7 service with our personal account manager (they gave us her direct contact number). Now I don’t think our account manager even exists, as she never picks up, and her co-workers (and even her supervisor) keep on telling me different alibis regarding her failure to deal with us. One time I called, a guy said that she had just stepped out of the office. When I called moments later, a woman said that she had been on leave for quite some time already… It’s downright shameful that they can’t even coordinate their deceit. That’s how inept they are. Reps literally pull shit out of their asses just to close any unresolved issue…

    I’m not an idiot when it comes to computers, and I’ve isolated the problem to either the cable modem or Sky’s signal. When connected to the modem directly, each of our 3 PC’s and 2 laptops still has no internet. Every time I called, the only thing each rep could say is to go to ipconfig and /release /renew. They’d explain it to you as if you were an idiot and it was the only way a network problem could be solved. A “prestige club” rep kept on insisting that the problem was with our hardware. I told him: “Are you suggesting that our 5 computers’ ethernet cards all broke down at the same time?” He was quick and defensive to say “no,” but he still insisted that our computers were to blame and was reluctant to file a report for an onsite team to come until I literally threatened to end our subscription. The even dumber part was that he was initially willing to send a team the next day to end our connection, but did not want to send one to at least check up on our modem… I’ve never been this disappointed with Sky.

    All this comes on top of the fact that customer reps have promised for the past two days that a crew team will be sent each following morning. The first day, our subdivision/village guard post gave us a call saying that some SkyCable people wanted to come in. We told the guard to let them enter while we waited, but throughout the rest of the day, not a single SkyCable person rang our doorbell. I called Sky to ask what was going on, and they said that the job was already done. What the hell?! I didn’t even see them. Worst of all, my internet was still dead. And ang bastos nila! After using our name to get in and making us wait, they didn’t even have the courtesy to show up at our place. They probably just checked on some cable at some random street. After venting my frustration, Sky promised to send them again the next day but this time around, we were completely stood up. I never experienced anything like this with the old ZPDEE. Sky Broadband is now just like any other unreliable ISP… “Supposed” higher speeds mean squat if management and customer service are severely downgraded… not to mention these speeds aren’t even really attainable because of bandwidth issues, and our internet has been dying for long stretches of time to begin with.

    Oh, and then there’s this other issue of Sky over-billing us for the past few years while I was away (my parents don’t really understand the specifics of these internet packages and just take it as it is). I found out about it and asked for a rebate. A “prestige club” rep told me she would call to update me in a few days. Three weeks passed and she didn’t call. I called the hotline and yelled at the people to transfer me to her and she just ended up pulling more shit our of her ass to cover for herself.

    I’m just so frustrated and disappointed with what Sky has become… Sumsakit puso ko at na-ha-high blood ako rito. I can’t get any decent work done from home – not even check my email and respond to more urgent, consequence-bearing issues. I would never recommend Sky Broadband to a friend. My problem now is that there seem to be no good substitutes around anyway. This only feeds into the complacency that all ISP’s already display in unhealthy doses. Any suggestions for an alternative ISP? We live in QC near ADMU and UP Diliman… I’m just so sick of this, and I wanted to share my more recent experiences with Sky Broadband, even at length, just so people get another long-time user’s perspective and thus a clearer picture of how bad they’ve become.

    Good luck looking for good ISP’s! Really. Our country deserves better than these crap conglomerates.

  220. Avatar for LouieV LouieV says:

    hi! I am paying P 999.00 for Destiny cable. They have PhP 500? I might need to renegotiate. More than 1 year na ko sa kanila. Now is a good time to shop for the best value for money provider!

  221. Avatar for says:

    skybroadband agent here.

    ive been selling for more than a year now for skybroadband.

    will give fast and satisfying response to ur inquieries.

    pls feel free to call or txt: 0906.289.3841 / (02) 487-9157

    my email: [email protected]

  222. Avatar for jon jon says:


    Evertime my connection fails, it takes 15-45 days before a technician conducts an onsite visit…

    That happens to me 7 times in just a span of one year. I do websites as my bread and butter and needs a 24/7 reliable connection. GLOBE / INOVE sucks bigtime here in quezon city. VERY POOR SUPPORT… I am now opting for BayantelDSL or Skybroadband. Any feedback from users of both?

    Just like their “NAKAW LOAD” to which they’ll take away a few bucks left on your load, thru that stupid self-implemented expiration period… They won’t apply the rebates they promised unless you visit their satellite offices and do the complaints from there.

    I guess top politicians and NTC officials are on their payroll for this… This is a crime against all Filipinos… Dammnnn… Globe… Milking those poor pipinos…


  223. Avatar for Camica Camica says:

    I’ve been subscribed to Sky Broadband since Feb ’09, and i haven’t had decent service since March. I can’t afford to have two internet subscriptions, so i’m getting really pissed (to put it mildly) since i work from home. More than two months na akong no service, or intermittent service. And when i do have internet connection, it’s nowhere near the 1.5mbps i’m supposed to be paying for. The technical and support crew can’t seem to do anything about it (just promises na tututukan daw nila), even if they’ve confessed that the problems are on their end. And i’m getting the runaround about rebates i’m asking for! (Why should i pay for the two months i had no internet connection at all!) They won’t even offer me anything, discount or my money back, even when i complain about all the hassle and expenses i’ve had to shell out coz of their kapalpakan. If i lose my job bec. of them, i’m really going to sue! Anybody with me?

  224. Avatar for alamat alamat says:

    any review about destiny cable broadband internet?

  225. Avatar for ONLINE GAMER ONLINE GAMER says:

    Do you know that sky broadband gets internet from eastern telecom??? Yes it is!! ive already confirmed it, i made a “tracert” to a singapore IP add, and u will see, after going to sky add, u will be redirected to eastern telecom connections, and then eastern telecom connections, connects from Japan server. before you go to any website…

    so this will happens, when you go to any website,


    Home IP add >> Sky Server >> Eastern Telecoms >> japan Server >>

    basically, sky is good for surfing and downloading, but its not good for Gamers like me..

    Ive tried skybroadband, but when i discoverd this, i opted to disconnect, as it not good for online gaming…

  226. Avatar for jadeduser jadeduser says:

    If more people would avail of SKycable broadband, the cable would be hogged and clogged since its using DSL technology. Then you will eventually have the same problems again.

  227. Avatar for wally wally says:

    another typical palpak utility service! they offer you a service that is subpar, i wonder if these rich owners envy their counterparts in the other countries offering excellent service or they only want to rob us in a subtle way

  228. Avatar for tss todamaks tss todamaks says:

    computer knowledged hahahahaha

    you seem to know a lot, but the way you talk implies the opposite.

  229. Avatar for tss tss says:

    you’re computer knowledged? you can measure 0.1-0.5 seconds of lag? you’re kinda like pro gamer? you’re also kinda like tweaker? ayala alabang? but DAMN man, work up on your english PLEASE.

  230. Avatar for gamer (computer knowledged) about to change ISP gamer (computer knowledged) about to change ISP says:

    I would like to know if SkyBroadband has too many downtimes. Like give me the time when to when, and how often. Because right now, im using globe and it takes 0.1-0.5 seconds for an enemy to die. This is a huge gap for pro gamers.

    Current Internet : Globe 2mpbs shh! Im also kinda like tweaker, so I tweak the internet speed legally
    Current Place : Ayala Alabang
    Current Download speed + DAP 9.0 + Tweak = 200-300Kbps
    Ping: 100(barely) – 999(sometimes)
    Downtime: 1-5times in a 5 months. The Whole morning
    I think now, its slower. The ping used to be fast, but not now. There is nothing wrong with my PC as of I know how to do anything to my PC parts and Windows.

    Pls. Give me the Current Download speed and Ping, and number of downtimes a week and in a day. and how long. Thank you

  231. Avatar for rensi rensi says:

    do u have any contact details for sky?
    I don’t have any access to the net at the moment

  232. Avatar for Superbok Superbok says:

    BTW- No catch on the 15-day trial. :)

  233. Avatar for Superbok Superbok says:

    Currently on a 15-day trial with Sky Broadband… Been connected with PLDT MyDSL for the past 3 years or so…

    Did some PC Pitstop Test on both, got the 3rd trial for both:

    Sky Broadband (LAN Cable) Plan 999
    Download 1199 kpbs
    Upload 40 kbps

    MyDSL (Wireless) Plan 999
    Download 1004 kbps
    Upload 200 kbps

    I honestly prefer the setup of the Sky Broadband, but MyDSL has speed for upload activities. Does anyone have the same experience? Thanks!

  234. Avatar for Jerome Jerome says:

    I wonder if the problem regarding torrents really is from SkyBroadband. Because there are some routers with firewalls that prevent transfer of data. One way to fix this is manually set up your router to allow the transfer. This process if called “port forwarding”. The website offers a detailed guide on how to set up your router.

  235. Avatar for Efren Efren says:

    Nice info..grabe mahal ng monthly fee nya..pero up to 12mbps..walang LAG lag issue sa mga online gamers..

  236. Avatar for ♥Kaylaaaaaaa♥ ♥Kaylaaaaaaa♥ says:

    We’ve had Globe Broadband for the past 3 months and although it has great speed and reliability in our area, the modem itself could not connect to ANY router we stick into it. We have 4 pc’s at home as this functions as a homebased office and we badly need a router. What’s worse, we called their CS and they a 15 year old sounding guy sheepishly informed us that they DO NOT SUPPORT technical problems with connecting routers, only with connecting their modems.

    We removed our modem and stuck the phoneline into a ProLink modem/router and all goes fine except that the modem/router is very picky with the websites it can access even if we alter our firewalls/proxies. What’s more, YouTube stops downloading 10% into the file meaning for a 10 minute video, we could only watch 1 min of it and then boom, it stops.

    SkyBroadband came today with our 15-day tril and I tell you the 1st 2 hours was great. I could open my Central Desktop and we have a router connected so all pc’s have the same internet connection. I went to sleep and when I came back online at 10pm, I find out that downloading ANYTHING from ftp’s or torrents are 90%impossible. For a CrazyKart download that took me 45 mins with globe, its taking me 4-10 hourse depending on the really shifty file transfer speed ranging from 200kbps-20kbps or lower. Grrr. This is not what we signed up for!

    We’re looking for reliability, not just speed as we do work from home and internet connection with our clients is a must.

    We are in Pasig area.

    Hope this doesn’t go on for the rest of the trial. This is baaaad for a 1st impression.

  237. Avatar for London London says:

    I have bayandsl for over some years now and mydestiny cable as a backup…

    Bayandsl is ok…but the capacity here in the philippines of the backbones…so the connection to the internet is just too low.

    As most websites are hosted in the US and not in PH we all make huge traffic from lets say 6 PM till 11 PM when the internet cafe’s closes. (some)

    Then the speed goes up again.

    So no matter what connection you have, it comes to the capacity of the network and that still needs to be improved to handle these kind of speeds.

    Sure it will be faster on specific times, but dont expect it always.

  238. Avatar for ishley of mandaluyong ishley of mandaluyong says:

    I been using skybroadband 6mbps for almost a week now! Unfortunately i cant avail the 15 day free trial coz im not a skycable subs. before.
    So far we never had a problem, but we only manage to get the promised 6 mbps around 3-5AM the rest of the day the speed average would be 4mbps.
    My torrents are working well, also have a US number coz it comes with a sky voice plan 100, though i dont have any1 to call in the US :)
    All in all compare to my ISp before which is smartbro and globetelecom, its still better coz of the higher download speed it manage to offer, havent experience downtime yet,(with globe i never did too, for 1 year or maybe i just havent noticed it coz i dont go online all the time)
    For me its worth a try. specially if you have the 15 day free trial

  239. Avatar for Mika Mika says:

    Just to finish :)

    Why microsoft or google are fast and not the others ?

    Those are using CDN (Content delivery networks) like akamai (

    It makes simply their content available closer to the end users, reducing latency and improving the speed.

    So more far the content it is, less u’re lucky if you’re in PH :)

  240. Avatar for Mika Mika says:

    12mb sounds like appealing, it could be a great jump fwd for users here.
    But …
    There’s always a but :)
    12mb to their facility is nice but after what do we do ?
    No telco provider can guaranty you to reach your speed outside PH.
    Make the test with and you will understand what i’m talking about.
    Local Telco providers, even the biggest, still have poor peering ( and only focus locally.
    That’s explain you will have an hard time to take advantage of ur 12mb :)

    So far only business lines are really providing an acceptable quality outside the country but nobody can affort those.

  241. Say Hello Fella's says:

    Hehehe , Great ! 12Mbps Broadband .
    It should be a big competitor of PLDT Dsl.

    But , my friends told me about that 12Mbps Broadband , it was great but the area of installation was limited only in Metro Manila , I am not sure if it is true .

  242. Avatar for pakwik pakwik says:


    May I ask what improvements will NGN give? Because the PLDT tech that went here said that they would probably finish installing NGN’s in our area by Q3 or Q4 this year. And if I’m right, NGN stands for Next Generation Networking?

  243. Avatar for Pierre Pierre says:

    Do not get fooled (like I did), Sky Broadband is the pit. My 15 days trial went very well, I confirmed and BANG, torrents started getting totally sluggish. Then I started getting private IP on my modem and no Internet at all at night: “scheduled maintenance” they said on the phone. It happens many times. I had to keep my PLDT DSL as a backup for my VoIP phone.

    1) Reliability: horrible
    2) Speed: good if you donwload from or P2P is horrendous

    Bottom line, if your area is on NGN for PLDT, then go there.

  244. Shh… My neighbor here in Ayala Alabang has Sky Broadband 6mbps. The network is not secured so I was able to connect :).

    I’m trying to download torrents but it seems that torrents are not working. I’m guessing that Sky Broadband has blocked Torrent trackers, or that my neighbor has blocked it. But if my neighbor isn’t knowledgeable enough to secure his/her network, then I don’t think he/she will know how to block ports and IPs.

    I’m not really sure, but if Torrents are blocked in Sky Broadband, then I see no use on subscribing to it.

  245. Avatar for zac19 zac19 says:

    Despite reading a few negative thoughts of sky broadband, i still really want to try the 15 free days at least. But when i called the number, they told me that my marikina area (the only condo building i believe in marikina) isn’t supoorted. AHAHAH!!! Im using globe right now, but its sooo slow (384kb i think). with sky broadband, i can get 3mb for around 2k, but if my area isn’t supported i might as well pay globe for there 2mb plan for 2k (with sky, i get an extra 1mb for that price) but then i’ll have to stick with the new globe plan because of the 1 year lock in. what to do, what to do…

  246. Avatar for Roguespear Roguespear says:

    Hi.I applied for the 15 day trial.The nice lady even verified that the service is now available in my street.April 2, I waited with anticipation on surfing the net and downloading at 12MBPs of dedicated service compared to the sucky BayanDSL.(It takes 5 days for a serviceman to fix my connection and I just live 2 blocks away from the Bayantel office)-and lo and behold after,calling them 6 times because the fail to call me back 6 times-I was informed that my street is not yet ready for SKYBroadband services.The street next to me is though,the squatters area…
    Hay,major disappointment and epic fail on the Lopez group.

  247. Avatar for pakwik pakwik says:

    Blah. Forget it. Sky Broadband isn’t even responding to my inquiry email. What more if I’m already a subscriber?

    Maybe I’ll just stick to PLDT until a good ISP comes out.

    And just a tip to those who are complaining about Sky Broadband. Maybe you should go take legal actions against them. I mean, you’re not getting what you paid for right? And still, they advertise these kind of speeds and yet, its not even the average speed. That’s called FALSE ADVERTISING.

    Its like what happened to Comcast. Although its kind of different because Comcast was saying that they give unlimited internet connection but the reality is that they are limiting the bandwidth of their users. And their subscribers filed a class suit against them.

  248. Avatar for Sleepless in Quezon City Sleepless in Quezon City says:

    I switched from Bayantel dsl to skybroadband about 2 months ago and what a huuuge mistake! It’s jumping from the frying pan to the fire! From the time I connected, there wasn’t a day my connection didn’t go down.. I am from Quezon City, got the 6 mbps plan and the fastest I get is 2 mbps if I’m lucky during the times I am connected. This could be the cause of the ecg abnormality I was recently diagnosed with. But seriously, this is enough to give you a heart attack!!

    I have called globe to survey my area and I have decided to give this thing up. But I will fight for the right to do so without the pre termination penalty. This is not what I signed up for!!!

  249. Avatar for pakwik pakwik says:

    I think Eastern Communications’ target market are business owners. So their price might be hefty. Specially that there are no info about how much their plans are in their website. But thanks anyway. Maybe I’ll consider them when I don’t find any good ISP’s.

    *Sigh* good ISP’s are so hard to find these days… wondering when our country will have fast internet providers like what that guy’s talking about on post #43…

  250. Avatar for petri c. piton petri c. piton says:

    Try Eastern Telecom (now Eastern Communications). I heard they were down three hours in four years.

    BTW, you flagged an initial comment as a duplicate, This is not good.

  251. Avatar for petri c. piton petri c. piton says:

    Try Eastern Telecom (now Eastern Communications). I heard they were down three hours in four years.

    BTW, you glagged an initial comment as a duplicate, This is also not good.

  252. Avatar for petri c. piton petri c. piton says:

    I’m in Makati and for at least a year Sky’s ‘service’ has been down 30% of the time.

  253. Avatar for petri c. piton petri c. piton says:

    Keep well away from Sky Broadband. I’m in Makati and for at least a year their ‘service’ has been down 30% of the time.

  254. Avatar for pakwik pakwik says:

    I was a loyal PLDT subscriber. For 5 years, we never gave a second thought on switching ISP’s. But now, I am starting to get disappointed with PLDT’s DSL.

    Usually, my internet downspeed would hit around @ 2 Mbps off-peak and around 1 Mbps during peak hours and my upspeed would hit around 600 Kbps (off-peak) and around 500 kbps during peak hours. But then one day, my Downspeed suddenly dropped to 380-420 Kbps and my Upspeed to 55-57 Kbps (that’s ridiculously low!).

    I tried calling them for support. They made me do things like speed tests and tracert, but they were unable to solve the problem. The customer support guy said that he would report it to their techs can fix it from there and would send one if they can’t. Then, the day after, a tech guy came. Unfortunately, he was still unable to fix the problem and he told me that it was probably due to the number of subscribers in the area. I thought it was ridiculous. I mean, look at my UpSpeed! It shouldn’t be like that!

    Now I’m looking for better ISP’s out there and I was researching about Sky Broadband. For now, they look good on paper. But there are alot of negative reviews out there about SkyBroadband. Ofcourse, I’ll try the trial first.

    If all else goes wrong with the 15 Day Trial. What other ISP’s do you recommend? I’m in the Makati area.

  255. Avatar for nelts nelts says:

    Undecided which internet provider to choose…? I suggest you guys out there to choose SUN BROADBAND WIRELESS (SBW). Sun Broadband Wireless offers Unlimited Internet, with a Speed of up to 2mbps, P799/month, No Lock-in-Period, Very affordable and Very Handy. I also provide FREE DEMO to your house to see the actual speed of our internet which No Other internet company provides. For your Application, Inquiries and Free Demo you may reach me @ 09228455076.

  256. Avatar for mckytm mckytm says:

    we used to have SKY Cable, then shifted to Destiny… then when a package of ZPDee + SKY was offered a few years back, we tried out their broadband, and super reliable. Siguro in the years we’ve had it, we’ve had only a few major outages a year that lasted more than 10 min (other times it was simply a matter of unplugging and replugging the cable modem).

    our speeds were also upgraded without us being advised, from 384 to 512 to 1mbps, and now that they’ve transitioned to sky broadband we now have 1.5mbps.

    no problem so far, but there was a major outage for a few days – turns out our old reliable cable modem (which came from the zpdee days) died on us. the new modem is a lot smaller, but i’ve started noticing some small 5 minute outages at random times of the day.

    overall though, given the horror stories i’ve heard from officemates and friends regarding their DSL connections, i’d recommend sky in a flash :)

  257. Avatar for disappointed disappointed says:

    Zpdee sucks and now it’s Sky Broadband. I live in Makati. I subscribed to Zpdee last June of 08… super, super plenty of downtimes. It almost gave me a heart attack because I work from home and I need to connect to the internet constantly. Just last night and early this morning, I got yet another text message from Sky Broadband that there is a technical problem (for the nth time!) I’ll be working graveyard shift soon and and am worried about the connection. It is not reliable, believe me. I might swtich back to PLDT,I never had a problem with it before. I don’t need the stress I get from Sky Broadband.

  258. Avatar for choi choi says:


    I have been a Sky Broadband subscriber since November of last year (2008). I’m on the 3Mbps subscription (P1,999/month). And like others here, the 15-day trial went more than well. It was great. I’m a gamer on my week offs and connecting and playing in the Playstation Network was superb. UNTIL of course giving them my confirmation to subscribe at the end of trial! I’ve had downtimes almost 3x a week. They’ve changed my modem 4x already, and worst, checking on my speed (download and up), I get as much as 1.5-2Mbps (uploads at 200-250kbps, i was told it should be at least 512kbps).

    Now I couldn’t even get a decent game session on the PS Network. I live in San Juan, right behind the Sky Cable HQ here. So that tells a lot on the distance factor (from HQ) eh.. So it has to be the many subscribers (which have grown because of the promo trial) who’ve been hoodwinged like me.

    Now letting this service go, compels me to pay a pre-termination fee of P2,000. Sucks.

  259. Avatar for John John says:

    wow 12mbs! Thats Great! myDSL is loosing their performance-im from manila, have plan of 990 with phone bundle. but now, its very slow and almost everynight i got slow internet connection and DSL is gone most of the time. hayss..

  260. Avatar for keith rhodes keith rhodes says:

    The Philippines is still way behind the western world in Internet speed, in the UK we can get 56 Mbps, for just 40 pounds a month, thats about 2,720ph, imagine downloading a movie in just 5 minutes, here it takes hours, and its so unreliable, in between the brownouts and the down time in service, It’s amazinge that you get anything done on the internet here in the Philippines.

  261. Avatar for paul paul says:

    loko talaga ng smartbro.. madadaya! kaya pla ng mas mabilis gaya ng sky broadband eh.. tapos binabarat nila sa 384 kbps ang mga customers!

  262. Avatar for Jun Jun says:

    This is based on my experience in sampaloc manila

    1. Kung magaavail ka nung 15 – day trial, madaming reason at delays para hindi ka makaavail ng free trial service and they will not inform you if you are not aware kahit almost 12 years ka na subscriber ng skycable

    2. Kung almost 1 year subscriber ka na ng skycable hindi ka nila iinform na pwede ka pala muna magavail ng 15 day free trial na no cash out sa modem installation

    3. Kung tatawag ka sa kanila pagpapasapasahan ka nila na parang bola especially kung may previous request ka sa kanila hindi nila ikaw iinform for updates.

    4. Ang subcontracting technical group nila ay sinungaling hindi nila nirereport ang actual na technical problem sa CSR or record ng head office nila, iba ang rereport ng tech team sau sa irereport nila sa csr record mo (in short ” sinungaling”)

  263. Avatar for eric eric says:

    For more than a year now, I use pldt dsl 999 package… it says up to 1mbps but the fastest i get is 512kbps and know for a week now it suddenly becomes 2.5mbps but still my ping is still high in comparison with same speeds on different ISP here in the phil…. I would really want to know if the ping ,especially in like the US or other far away countries, is low for skycable broadband with the consistency

  264. Avatar for Zpdee Subscriber Since 2007 Zpdee Subscriber Since 2007 says:

    I have been a happy Zpdee Subscriber ever since we jumped the fence from PLDT to Sky. Speed had been up and down, but I rarely experience down times in the moments I need my internet most.

    Now, ever since the rebranding to Sky Broadband, our old 768K became 3Mbps, and speed is commendable but the reliability that attracted to me to Zpdee is disappearing.

    Frequently nagtotopak yung internet on weird times of the day (2PM to 6PM weekday) but on weekends, okay naman. I hope that due to the influx of fence jumpers, our beloved Zpdee won’t be just another PLDT/Bayan/Globe story ( Increase in subscribers, Decrease in performance/service )

  265. Avatar for Sleepless in Quezon City Sleepless in Quezon City says:

    For the past week, Bayantel DSL has given me the headache and eyebags for staying up till 3 am trying to connect to the internet. My plan is the 2699, 2.5 mbps. Like clockwork, the connection is great at daytime, but at 6 pm all through the night, the connection is sooooo sloooow. Bayantel has been telling me to reset, disconnect the router and the changed the modem, too but to no avail. So today, I’m switching to Sky broadband and after reading all the comments here, I do so holding my breath and praying that I would not experience the sob stories you shared here.

  266. Sky broadband – Internet users can surf the web at incredible speeds while enjoying the low pricing Sky deals deliver. Sky broadband comes with its own wireless router. Sky deals for broadband range from limited access to fully unlimited packages that allow for surfing, e-mailing and playing around the clock.

  267. Avatar for mL mL says:

    zpdee has been very reliable for me. i was upgraded from 512kbps to 1.5mbps last november for the same MSF. download speeds at 1.5+ mbps always. unfortunately lately my connections has been down for 1 week now. naaayos naman kaya lang pagkaalis na pagkaalis ng service people nila, wala na naman. may amo!!!

    ok naman sya for months noong zpdee pa sya.

  268. Avatar for jaffy jaffy says:

    i’ve been with PLDT myDSL for almost a year now and i haven’t experienced any downtime at all. the only time i lost connection was when the PLDT guys were outside my house switching my connection to fiber optic dsl which was not a problem, of course.

    i’ve been thinking about switching to sky broadband when my contract expires but my officemate, who’s with sky, told me not to switch because she’s having bad expriences with her connection most of the time. so i’m having second thoughts about it.

    i just hope that by the time my contract expires, PLDT will have better deals for the same plan.

  269. Avatar for jasper jasper says:

    brutally speaking, there’s no assurance that SKY will give the best services.

    we can call them, unreliable. sorry, but im really experiencing shit-things… even if i havent got a sky broadband.

    sana lang maaus tong broadband na to, para mabawi ko ung mga nasabi ko. hmp! nakaka high-blood

  270. Avatar for jasper jasper says:

    to jillian –> I’m also scheduled for installation of sky broadband. and until now, they are not here yet..

    its almost 4pm.. f*ck! they’re making me dissapointed.

    actually, January 2 was the scheduled date for the installation.. but there are tech prob that’s why the schedule has been moved to this day..

    I hope they’ll give me great connection, or else… they will recieve bad critic.. by any means..

  271. Avatar for jillian jillian says:

    ^zoilo, from what area are you from? i’m from makati and currently subscribed to smart bro. i’ve been experiencing hell connections with it since october, and i believe it can’t be fixed anymore, with download speed only averaging 200kbps :(

    my scheduled installation should be today, but unfortunately they’re not here yet. i hope the 15-day trial will contribute to a good judgment on whether we’ll subscribe or not.

  272. Avatar for zoilo caparros zoilo caparros says:

    We’ve been using SkyBroadband for almost a month already. Unfortunately, the 1st 15 days free trial was great. we’ve been getting good Mbps BUT when we confirmed that we’ll continue with the subscription, that’s when we frequently get “NO” Connection. We always call their customer service and they keep on telling us that there’s no problem with the system based on their analysis. They even sent their field technicians (twice already)to check on our modem, wirings etc. and they keep on telling us that they have fixed the prob. BUT to our dismay the connection problems will resume right after they left. We’ve been experiencing almost 2 straight weeks already and it really pisses us ‘coz we can’t do our tasks.
    I’m just letting you guys know that we’re not at all satisfied with SkyBroadband and i wished that I didn’t disconnect our SmartBro. I will just assume that our prob. is just an isolated case. I’m just posting this just to share my opinion. So if you are planning on getting the services of Sky, think again..

  273. Avatar for Jasper Salcedo Jasper Salcedo says:


    Guys, I cant wait for the installation of this sky broadband!..

    i called already the skybroadband center, and they will install the product on january 2.

    anyways, here is my comments on all ISP i have used.

    GLOBE AXESTELL – this is a shit. connection flactuates oftenly! i cant play online games even if i my PC has high-specs

    GLOBE ZTE (3g) – this is better than AXESTELL. good for browsing and downloading small files. my only concern is, what if i want to surf internet during THUNDERSTORM???? this modem is not applicable during thunderstorm.. so dont use this during 3rd quarter of the year! hahaha

    SMARTBRO – when it comes to consistency, this is what i am recommending.. this doesnt flactuates..

    so far, SMARTBRO still leading the race among the connection i’ve used.

    but as i mentioned, i’ll be using SKY BROADBAND soon. so, i am hoping that i did a good choice.

    does SKYBROADBAND gives atleast 75% of its offered speed? please do reply,, :)

  274. Avatar for Jasper Salcedo Jasper Salcedo says:

    Guys, I cant wait for the installation of this sky broadband!..

    i called already the skybroadband center, and they will install the product on january 2.

    anyways, here is my comments on all ISP i have used.

    GLOBE AXESTELL – this is a shit. connection flactuates aftenly! i cant play online games even if i my PC has high-specs

    GLOBE ZTE (3g) – this is better that AXESTELL. good for browsing and downloading small files. my only concern is, what if i want to surf internet during THUNDERSTORM???? this modem is not applicable during thunderstorm.. so dont use this during 3rd quarter of the year! hahaha

    SMARTBRO – when it comes to consistency, this is what i am recommending.. this doesnt flactuates..

    so far, SMARTBRO still leading the race among the connection i’ve used.

    but as i mentioned, i’ll be using SKY BROADBAND soon. so, i am hoping that i did a good choice.

    does SKYBROADBAND gives atleast 75% of its offered speed? please do reply,, :)

  275. Avatar for Emz Emz says:

    I’m somewhat confused now. I don’t know what to get. I’ve been using smartbro for the past 2years, and I want out. The connection sucks. I don’t know why my mom still thinks the connection is okay even though we’ve been calling Smart for how many times this year because of complications with their server. Anyway, would anybody help me? Which is better, PLDT mydsl or SKY broadband? I’m from Quezon City and i don’t know which is better with my location. Pls help me! :) Thanks in advance.

  276. Avatar for Edrix Edrix says:

    Hi there. I recommended Skycable Broadband to my girlfriend and they’ve been using it for about 3 months now. She was previously using the succckkky SMART bro. She’s using the 900+ 1.5mb plan of skybroadband that also has a 15% discount on cable tv. She lives in merville, Paranaque.

    So far, we would recommend switching to Skycable Broadband if you’re using SmartBRO. SmartBRO service sucked. Everytime the internet was down, you’d call them, and they would answer after 30-60 mins, then go through the procedure and ask you to call back after 6 hours, wherein, when you would call back you’d have to wait another 30-60 mins. My girlfriend can actually work for them already because she already memorized the SMART process of resetting the modem, ping this, ping that. hahah.

    WIth skycable broadband, so far internet has never been down. And whenever we call skycable (for inquiries, since we’ve never had problem with the internet), they do answer immediately, as for the response time with their service, im not so sure yet, but if I can just base it on the time it takes you to get connected to their customer representative, then I think skycable outperforms SmartBRO.

    I would also recommend BayantelDSL, never had a problem with them with the 4 years i’ve been with them (in Quezon City), I have the 2.5 mbps but its a bit pricey though at P2,700 (comes with a line though). Service is great, they come quickly, and provide a refund if there is downtime with the internet for how many hours.

    Im actually thinking of switching to skycable broadband because their 3.0mbps plan is actually 800 pesos cheaper then my 2.5 mbps plan with bayantel. But i still have like 7-8 months with my contract with them. Maybe next year. But overall, I have no complaints with BayanDSL and there are no complications with SKYbroadband. Speed is consistent because I regularly perform a speedtest to check if the Speed of the internet is the same as advertised.

    dont Get SMARTbro. for love of your life. It will be a hassle.

    Btw, we tried the 15 day promo for skybroadband, No hitches, no catch, and had no problems.

    As for BayanDSL, the 15 day promo is okay too. No hitches. No Catch.

    For ROyce (the ping on

    10 packets transmitted, 10 packets received, 0% packet loss
    round-trip min/avg/max/stddev = 62.019/67.081/83.309/6.888 ms


  277. Avatar for Jhon A. Jhon A. says:

    ZPDee (cable internet) is now Sky Broadband… joining Sky’s Cable TV & VoIP infrastructure at a lower now at lower monthly rates compared when it was still ZPDee.

    Their highest offerings, 6mbps & 12mbps are bundles (including Sky Cable TV GOLD & VoIP Plan 100 to US/Canada)…

    Most Internet shops will likely stick to DSL Internet because it uses phonelines (which is bundled to phonelines plans) but some can afford to take the 6mbps & 12mbps packages without minding the bundles just to let them be on top of the competition.

    Reliability & Support are the main concerns however, but maybe those previous ZPDee subscribers can tell about those so far.

    It’s a good thing they offer a 15-day trial and I will consider dialling that number they gave… luckily my area is covered by their umbrella.

    To know more, visit their site:

  278. Avatar for royce royce says:

    I wanna hear from someone who already has the skycable thing. For the most part i have the internet for gaming purposes. and we all know bandwith size means just about the same as shit when trying to look for a good isp when gaming. anyone who has the sky broadband thing, if you would kindly ./ping -t and post the ms count. :D this would be greatly appreciated. thank youuuuu. oh by the way, that ip is a game server located in singapore

  279. Avatar for Mike Mike says:

    My location is Bonifacio Global City. I’m on the 2nd week of my 15-day free trial of the 1.5 mbps Sky Broadband package. My trial was supposed to have started in October; they came and connected the modem but it couldn’t connect to the network. As I was going out of town, I had them come back in November.

    They came back on Nov. 3 and the connection worked. The first week was a dream: really fast speeds. But twice this week already, the modem has been unable (again) to connect to the network. Sky says that the modem says it can’t detect any PC connected to it, which is incomprehensible because the PC light on the modem is on. The problem each time: the Receive light never lights up, and my network connection shows “Limited or no connectivity.”

    Interestingly, a friend of mine located in Bel-Air, Makati, seems to be having the exact same problem. Good thing she and I still have our respective DSL connections.

    Conclusion: I will not be continuing with Sky after the 15-days. Good luck to the rest of you who will be trying it out.

  280. Avatar for Obed Obed says:

    Abe, yung 15 days trial are for SkyCable subscriberonly :)

  281. Avatar for chris chris says:


    we used to be zpdee subscribers, until skybroadband gobbled zpdee up.. what i could say about zpdee is that their speed is very reliable we always get our subscribed 1mbps 24/7 (coz i do random speed tests from time to time).. and less downtime..
    hmm with sky broadband.. it’s another issue, we were recently upgraded to the 3mbps, but i noticed that when i do speed tests during the afternoon speeds clocked were around 768kbps download.. then when i do the same thing at around 1am speeds are at the 3mbps range..

    any reason why this happens? could it be the number of users in an area?

    i hope they can give the 3mbps speed 24/7 like the way zpdee did with their 1mbps..


  282. Avatar for Dennis Dennis says:

    Hey jhay, i think Eastern Communications has facilities in Cavite area.

    Try to call 3001607 for more details.

  283. Avatar for vance vance says:

    1mbps of upload speed for the higher plans are enough. for the lower plans it needs to be increase.

    I know that Mydestiny cable is not that good hehe.. so hopefuly this other cable internet provider ca be much better. skybroadband is used to be called ZPDee, so i heard good reviews about zpdee but as with other all internet connection here in the philippines there are some bad experiences too.

  284. Avatar for Chris B Chris B says:

    6mbps for 3,999 sounds like a totally good deal. but yuga is right, it would depend on the reliability with Sky. PLDT with me right now has been pretty stable and the speed has been increasing bit by bit. but there would be a few times in a year that the connection would disappear. and, IMO, customer service sucks.

    if anyone can give a good feedback on Sky, i would switch to it in a snap. i just hope they have options to up the upload speed though and it would be a perfect deal.

  285. Avatar for Patrick Patrick says:

    The reason why I chose BayanDSL over the others was because I thought that they had fewer subscribers. Seeing you guys tell here that you’re also with bayan makes me think I was wrong. :P

    Oh well.. my cousin who’s my neighbor is with PLDT. She’s not a heavy internet user like me though.

  286. Avatar for vance vance says:

    @andre that is why they put in the package “up to” a certain speed, not “exactly” the speed. hehe.

  287. Avatar for Andre Marcelo-Tanner Andre Marcelo-Tanner says:

    the question is how sustained are those speeds, maybe those are burstable speeds, and how once they get subscribers can they maintain the speed in the network. its probably in areas where sky was their digital tv thing.

    would be nice for PLDT to up their plans again. PLDT does have its top plan in selected areas, what was it again

  288. Avatar for vance vance says:

    I’m also with bagldsl, I mean bayandsl. and for the price, its enough but still for 100 pesos more you get 1.5Mbps for a DSL sub from PLDT and Globe, more than the SOD speed that we get. of course burst speed is the key.

    I thought cable internet was not as good as DSL, but I guess, cable internet can push more speed than 5Mbps connection fiber dsl connection that pldt offers in rich areas, i mean selected areas.

    So how far are DSL (in Manila) from reaching top speed of 12MBps? i’m guessing 3-5 years from now? since the 5Mbps haven’t been fully rolled out.

  289. Avatar for Patrick Patrick says:

    @Raych: Oh yes, I forgot about that. Did you also email them for the speed bump request? I should be on that same speed too. Well, then I guess there’s no more need to switch. :)

  290. Avatar for Raych Raych says:

    @Patrick, I’m also on BayanDSL. Plan 899 but 768 kbps and up to 1mbps when using speed on demand. :)

  291. Avatar for Raych Raych says:

    The good thing about this is it’s packaged with SkyCable. :) But it’s a bit pricey, will still stick muna to my plan 899. :P

    Btw, I think there’s something wrong with your comment links. Whenever I click the ShowAll or the firstpage of the comments it brings me to your main page.

  292. Avatar for jhay jhay says:

    I wish more ISPs would enter Cavite and other provinces. We’re too tired of Globe and PLDT giving us least priority when it comes to service calls and system upgrades.

  293. Avatar for vance vance says:

    Ah?!? so still DSL is behind cable internet? skybroadband is a cable internet service, like destiny and zpdee.

  294. Avatar for vance vance says:

    is time to switch? hehe. I’ve beent using bayantel for years now and ok yung speed. thats why I haven’t switch carriers.

  295. The Philippine Internet Market would be really happy about this. Kelan kaya susunod ang smart??

  296. Avatar for Patrick Patrick says:

    @frozenpyro: No, they are different services. BayanDSL was previously called SkyDSL. I guess they changed it to avoid confusion.

    Sky Broadband:

    I’m currently subscribed to Bayandsl and I live in QC. Service has been okay. A few downtimes but nothing intolerable. And I’m a heavy internet user.

    That 1.5 mbps plan of Sky worth 999 looks tempting. I’m on plan 899 in Bayan and it’s only 384 kbps.

  297. Avatar for frozenpyro frozenpyro says:

    Is sky broadband the same as bayantel dsl? If so, then I would like to upgrade my dsl (899 monthly / 768 kbps) to 999 monthly (1.5mbps)

    well for me, minimum down time, (they say it depends on the location, I’m from valenzuela)

  298. Avatar for Abe Olandres Abe Olandres says:

    @Glenn – they have a Plan 3Mbps at Php1,999 (with Sky Cable subscription) and Plan 1.5Mbps at Php999.

    @Shutter Box – nope, but I think if your area has Sky Cable, then you’re covered too.

  299. Hi Abe!

    Did they mention what areas will this service be available?

  300. Avatar for kouji kouji says:

    interesting. i wonder if there will be a lot of takers of these plans.

  301. 12Mbps! Now the PH Internet Speed war has begun. Can’t wait to see how the people will react especially the iCafe owners. Even ISPs, I wonder if they will up their offering.

    Unless there were recent developments I haven’t heard of, SkyCable and BayanTel are both owned by the Lopez Group of Companies, who also owns ABS-CBN and other popular brands.

  302. Avatar for Glenn Glenn says:

    Hey Yuga,

    Any news if they offer broadband only or even broadband + voice? Also any linkage to their online ads?

    I believe Sky and BayanTel are owned by the same people. BayanTel at least is reliable in our area (QC) with fast service and good connectivity.

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