Sky Broadband now up to 12 Mbps

12Mbps! Now the PH Internet Speed war has begun. Can’t wait to see how the people will react especially the iCafe owners. Even ISPs, I wonder if they will up their offering.

@Glenn:
Unless there were recent developments I haven’t heard of, SkyCable and BayanTel are both owned by the Lopez Group of Companies, who also owns ABS-CBN and other popular brands.

Hi Abe!

Did they mention what areas will this service be available?

Is sky broadband the same as bayantel dsl? If so, then I would like to upgrade my dsl (899 monthly / 768 kbps) to 999 monthly (1.5mbps)

well for me, minimum down time, (they say it depends on the location, I’m from valenzuela)

The Philippine Internet Market would be really happy about this. Kelan kaya susunod ang smart??

Ah?!? so still DSL is behind cable internet? skybroadband is a cable internet service, like destiny and zpdee.

The good thing about this is it’s packaged with SkyCable. :) But it’s a bit pricey, will still stick muna to my plan 899. :P

Btw, I think there’s something wrong with your comment links. Whenever I click the ShowAll or the firstpage of the comments it brings me to your main page.

@Raych: Oh yes, I forgot about that. Did you also email them for the speed bump request? I should be on that same speed too. Well, then I guess there’s no more need to switch. :)

the question is how sustained are those speeds, maybe those are burstable speeds, and how once they get subscribers can they maintain the speed in the network. its probably in areas where sky was their digital tv thing.

would be nice for PLDT to up their plans again. PLDT does have its top plan in selected areas, what was it again

The reason why I chose BayanDSL over the others was because I thought that they had fewer subscribers. Seeing you guys tell here that you’re also with bayan makes me think I was wrong. :P

Oh well.. my cousin who’s my neighbor is with PLDT. She’s not a heavy internet user like me though.

1mbps of upload speed for the higher plans are enough. for the lower plans it needs to be increase.

I know that Mydestiny cable is not that good hehe.. so hopefuly this other cable internet provider ca be much better. skybroadband is used to be called ZPDee, so i heard good reviews about zpdee but as with other all internet connection here in the philippines there are some bad experiences too.

Hi,

we used to be zpdee subscribers, until skybroadband gobbled zpdee up.. what i could say about zpdee is that their speed is very reliable we always get our subscribed 1mbps 24/7 (coz i do random speed tests from time to time).. and less downtime..
hmm with sky broadband.. it’s another issue, we were recently upgraded to the 3mbps, but i noticed that when i do speed tests during the afternoon speeds clocked were around 768kbps download.. then when i do the same thing at around 1am speeds are at the 3mbps range..

any reason why this happens? could it be the number of users in an area?

i hope they can give the 3mbps speed 24/7 like the way zpdee did with their 1mbps..

thanks!

My location is Bonifacio Global City. I’m on the 2nd week of my 15-day free trial of the 1.5 mbps Sky Broadband package. My trial was supposed to have started in October; they came and connected the modem but it couldn’t connect to the network. As I was going out of town, I had them come back in November.

They came back on Nov. 3 and the connection worked. The first week was a dream: really fast speeds. But twice this week already, the modem has been unable (again) to connect to the network. Sky says that the modem says it can’t detect any PC connected to it, which is incomprehensible because the PC light on the modem is on. The problem each time: the Receive light never lights up, and my network connection shows “Limited or no connectivity.”

Interestingly, a friend of mine located in Bel-Air, Makati, seems to be having the exact same problem. Good thing she and I still have our respective DSL connections.

Conclusion: I will not be continuing with Sky after the 15-days. Good luck to the rest of you who will be trying it out.

ZPDee (cable internet) is now Sky Broadband… joining Sky’s Cable TV & VoIP infrastructure at a lower now at lower monthly rates compared when it was still ZPDee.

Their highest offerings, 6mbps & 12mbps are bundles (including Sky Cable TV GOLD & VoIP Plan 100 to US/Canada)…

Most Internet shops will likely stick to DSL Internet because it uses phonelines (which is bundled to phonelines plans) but some can afford to take the 6mbps & 12mbps packages without minding the bundles just to let them be on top of the competition.

Reliability & Support are the main concerns however, but maybe those previous ZPDee subscribers can tell about those so far.

It’s a good thing they offer a 15-day trial and I will consider dialling that number they gave… luckily my area is covered by their umbrella.

To know more, visit their site: http://www.skybroadband.com.ph

I’m somewhat confused now. I don’t know what to get. I’ve been using smartbro for the past 2years, and I want out. The connection sucks. I don’t know why my mom still thinks the connection is okay even though we’ve been calling Smart for how many times this year because of complications with their server. Anyway, would anybody help me? Which is better, PLDT mydsl or SKY broadband? I’m from Quezon City and i don’t know which is better with my location. Pls help me! :) Thanks in advance.

[resend]

Guys, I cant wait for the installation of this sky broadband!..

i called already the skybroadband center, and they will install the product on january 2.

anyways, here is my comments on all ISP i have used.

GLOBE AXESTELL – this is a shit. connection flactuates oftenly! i cant play online games even if i my PC has high-specs

GLOBE ZTE (3g) – this is better than AXESTELL. good for browsing and downloading small files. my only concern is, what if i want to surf internet during THUNDERSTORM???? this modem is not applicable during thunderstorm.. so dont use this during 3rd quarter of the year! hahaha

SMARTBRO – when it comes to consistency, this is what i am recommending.. this doesnt flactuates..

so far, SMARTBRO still leading the race among the connection i’ve used.

but as i mentioned, i’ll be using SKY BROADBAND soon. so, i am hoping that i did a good choice.

does SKYBROADBAND gives atleast 75% of its offered speed? please do reply,, :)

^zoilo, from what area are you from? i’m from makati and currently subscribed to smart bro. i’ve been experiencing hell connections with it since october, and i believe it can’t be fixed anymore, with download speed only averaging 200kbps :(

my scheduled installation should be today, but unfortunately they’re not here yet. i hope the 15-day trial will contribute to a good judgment on whether we’ll subscribe or not.

brutally speaking, there’s no assurance that SKY will give the best services.

we can call them, unreliable. sorry, but im really experiencing shit-things… even if i havent got a sky broadband.

sana lang maaus tong broadband na to, para mabawi ko ung mga nasabi ko. hmp! nakaka high-blood

zpdee has been very reliable for me. i was upgraded from 512kbps to 1.5mbps last november for the same MSF. download speeds at 1.5+ mbps always. unfortunately lately my connections has been down for 1 week now. naaayos naman kaya lang pagkaalis na pagkaalis ng service people nila, wala na naman. may amo!!!

ok naman sya for months noong zpdee pa sya.

For the past week, Bayantel DSL has given me the headache and eyebags for staying up till 3 am trying to connect to the internet. My plan is the 2699, 2.5 mbps. Like clockwork, the connection is great at daytime, but at 6 pm all through the night, the connection is sooooo sloooow. Bayantel has been telling me to reset, disconnect the router and the changed the modem, too but to no avail. So today, I’m switching to Sky broadband and after reading all the comments here, I do so holding my breath and praying that I would not experience the sob stories you shared here.

For more than a year now, I use pldt dsl 999 package… it says up to 1mbps but the fastest i get is 512kbps and know for a week now it suddenly becomes 2.5mbps but still my ping is still high in comparison with same speeds on different ISP here in the phil…. I would really want to know if the ping ,especially in like the US or other far away countries, is low for skycable broadband with the consistency

loko talaga ng smartbro.. madadaya! kaya pla ng mas mabilis gaya ng sky broadband eh.. tapos binabarat nila sa 384 kbps ang mga customers!

wow 12mbs! Thats Great! myDSL is loosing their performance-im from manila, have plan of 990 with phone bundle. but now, its very slow and almost everynight i got slow internet connection and DSL is gone most of the time. hayss..

Zpdee sucks and now it’s Sky Broadband. I live in Makati. I subscribed to Zpdee last June of 08… super, super plenty of downtimes. It almost gave me a heart attack because I work from home and I need to connect to the internet constantly. Just last night and early this morning, I got yet another text message from Sky Broadband that there is a technical problem (for the nth time!) I’ll be working graveyard shift soon and and am worried about the connection. It is not reliable, believe me. I might swtich back to PLDT,I never had a problem with it before. I don’t need the stress I get from Sky Broadband.

Undecided which internet provider to choose…? I suggest you guys out there to choose SUN BROADBAND WIRELESS (SBW). Sun Broadband Wireless offers Unlimited Internet, with a Speed of up to 2mbps, P799/month, No Lock-in-Period, Very affordable and Very Handy. I also provide FREE DEMO to your house to see the actual speed of our internet which No Other internet company provides. For your Application, Inquiries and Free Demo you may reach me @ 092284*****.

Keep well away from Sky Broadband. I’m in Makati and for at least a year their ‘service’ has been down 30% of the time.

Try Eastern Telecom (now Eastern Communications). I heard they were down three hours in four years.

BTW, you glagged an initial comment as a duplicate, This is also not good.

I think Eastern Communications’ target market are business owners. So their price might be hefty. Specially that there are no info about how much their plans are in their website. But thanks anyway. Maybe I’ll consider them when I don’t find any good ISP’s.

*Sigh* good ISP’s are so hard to find these days… wondering when our country will have fast internet providers like what that guy’s talking about on post #43…

Blah. Forget it. Sky Broadband isn’t even responding to my inquiry email. What more if I’m already a subscriber?

Maybe I’ll just stick to PLDT until a good ISP comes out.

And just a tip to those who are complaining about Sky Broadband. Maybe you should go take legal actions against them. I mean, you’re not getting what you paid for right? And still, they advertise these kind of speeds and yet, its not even the average speed. That’s called FALSE ADVERTISING.

Its like what happened to Comcast. Although its kind of different because Comcast was saying that they give unlimited internet connection but the reality is that they are limiting the bandwidth of their users. And their subscribers filed a class suit against them.

Despite reading a few negative thoughts of sky broadband, i still really want to try the 15 free days at least. But when i called the number, they told me that my marikina area (the only condo building i believe in marikina) isn’t supoorted. AHAHAH!!! Im using globe right now, but its sooo slow (384kb i think). with sky broadband, i can get 3mb for around 2k, but if my area isn’t supported i might as well pay globe for there 2mb plan for 2k (with sky, i get an extra 1mb for that price) but then i’ll have to stick with the new globe plan because of the 1 year lock in. what to do, what to do…

Do not get fooled (like I did), Sky Broadband is the pit. My 15 days trial went very well, I confirmed and BANG, torrents started getting totally sluggish. Then I started getting private IP on my modem and no Internet at all at night: “scheduled maintenance” they said on the phone. It happens many times. I had to keep my PLDT DSL as a backup for my VoIP phone.

1) Reliability: horrible
2) Speed: good if you donwload from microsoft.com or ibm.com. P2P is horrendous

Bottom line, if your area is on NGN for PLDT, then go there.

Hehehe , Great ! 12Mbps Broadband .
It should be a big competitor of PLDT Dsl.

But , my friends told me about that 12Mbps Broadband , it was great but the area of installation was limited only in Metro Manila , I am not sure if it is true .

Just to finish :)

Why microsoft or google are fast and not the others ?

Those are using CDN (Content delivery networks) like akamai (http://en.wikipedia.org/wiki/Content_Delivery_Network)

It makes simply their content available closer to the end users, reducing latency and improving the speed.

So more far the content it is, less u’re lucky if you’re in PH :)

I have bayandsl for over some years now and mydestiny cable as a backup…

Bayandsl is ok…but the capacity here in the philippines of the backbones…so the connection to the internet is just too low.

As most websites are hosted in the US and not in PH we all make huge traffic from lets say 6 PM till 11 PM when the internet cafe’s closes. (some)

Then the speed goes up again.

So no matter what connection you have, it comes to the capacity of the network and that still needs to be improved to handle these kind of speeds.

Sure it will be faster on specific times, but dont expect it always.

Nice info..grabe mahal ng monthly fee nya..pero up to 12mbps..walang LAG lag issue sa mga online gamers..

Currently on a 15-day trial with Sky Broadband… Been connected with PLDT MyDSL for the past 3 years or so…

Did some PC Pitstop Test on both, got the 3rd trial for both:

Sky Broadband (LAN Cable) Plan 999
Download 1199 kpbs
Upload 40 kbps

MyDSL (Wireless) Plan 999
Download 1004 kbps
Upload 200 kbps

I honestly prefer the setup of the Sky Broadband, but MyDSL has speed for upload activities. Does anyone have the same experience? Thanks!

do u have any contact details for sky?
I don’t have any access to the net at the moment

you’re computer knowledged? you can measure 0.1-0.5 seconds of lag? you’re kinda like pro gamer? you’re also kinda like tweaker? ayala alabang? but DAMN man, work up on your english PLEASE.

another typical palpak utility service! they offer you a service that is subpar, i wonder if these rich owners envy their counterparts in the other countries offering excellent service or they only want to rob us in a subtle way

Do you know that sky broadband gets internet from eastern telecom??? Yes it is!! ive already confirmed it, i made a “tracert” to a singapore IP add, and u will see, after going to sky add, u will be redirected to eastern telecom connections, and then eastern telecom connections, connects from Japan server. before you go to any website…

so this will happens, when you go to any website,

e.g. http://www.google.com

Home IP add >> Sky Server >> Eastern Telecoms >> japan Server >> google.com

basically, sky is good for surfing and downloading, but its not good for Gamers like me..

Ive tried skybroadband, but when i discoverd this, i opted to disconnect, as it not good for online gaming…

I’ve been subscribed to Sky Broadband since Feb ’09, and i haven’t had decent service since March. I can’t afford to have two internet subscriptions, so i’m getting really pissed (to put it mildly) since i work from home. More than two months na akong no service, or intermittent service. And when i do have internet connection, it’s nowhere near the 1.5mbps i’m supposed to be paying for. The technical and support crew can’t seem to do anything about it (just promises na tututukan daw nila), even if they’ve confessed that the problems are on their end. And i’m getting the runaround about rebates i’m asking for! (Why should i pay for the two months i had no internet connection at all!) They won’t even offer me anything, discount or my money back, even when i complain about all the hassle and expenses i’ve had to shell out coz of their kapalpakan. If i lose my job bec. of them, i’m really going to sue! Anybody with me?

Hi,
skybroadband agent here.

ive been selling for more than a year now for skybroadband.

will give fast and satisfying response to ur inquieries.

pls feel free to call or txt: 0906.289.3841 / (02) 487-9157

my email: armanab****@****.***

We’re currently using the 3mbps service of Sky Broadband, which I believe – despite the aggressive marketing on Sky’s part and the supposed higher speeds -, is a huge step down from the ZPDEE days.

I agree with a previous poster here that ZPDEE “was” fairly reliable, especially relative to other ISP’s here in the Philippines. Service was also good with onsite teams coming at a few days’ notice (sometimes even within the same day as the complaint).

I’ve been living abroad for a while now and I come home for long stretches twice a year. I’ve noticed in that span of time that with this Sky Broadband transition crept in ridiculously unreliable service and worthless customer support that were all hallmarks of typical local ISP’s which we sought to avoid by subscribing to ZPDEE in the first place. Simply put, despite the boasted “burst speeds” of this new marketing campaign, it really is a backwards step in overall service delivery.

First of all, I never get anything close to the 3mpbs download speed except during the wee hours of the morning. During the rest of the day, it lingers at around 1 to 1.5mbps, sometimes even less. Customer service reps are now absolutely inept, and all they will tell you when you call is that they will “endorse” (I’ve come to hate this Sky jargon) your plea to the proper department. Nobody knows how to do anything, nobody takes accountability for anything, and like another previous poster mentioned, “papaikutin ka nang parang bola.” That’s all the 631-0000 hotline is good for. All the reps are either lazy, helpless, or just plain stupid. What’s worse is that they lie, insulting the customer’s intelligence.

We’re part of this “prestige club” that SkyCable claims is its way of prioritizing loyal customers. Supposedly, we get 24/7 service with our personal account manager (they gave us her direct contact number). Now I don’t think our account manager even exists, as she never picks up, and her co-workers (and even her supervisor) keep on telling me different alibis regarding her failure to deal with us. One time I called, a guy said that she had just stepped out of the office. When I called moments later, a woman said that she had been on leave for quite some time already… It’s downright shameful that they can’t even coordinate their deceit. That’s how inept they are. Reps literally pull shit out of their asses just to close any unresolved issue…

I’m not an idiot when it comes to computers, and I’ve isolated the problem to either the cable modem or Sky’s signal. When connected to the modem directly, each of our 3 PC’s and 2 laptops still has no internet. Every time I called, the only thing each rep could say is to go to ipconfig and /release /renew. They’d explain it to you as if you were an idiot and it was the only way a network problem could be solved. A “prestige club” rep kept on insisting that the problem was with our hardware. I told him: “Are you suggesting that our 5 computers’ ethernet cards all broke down at the same time?” He was quick and defensive to say “no,” but he still insisted that our computers were to blame and was reluctant to file a report for an onsite team to come until I literally threatened to end our subscription. The even dumber part was that he was initially willing to send a team the next day to end our connection, but did not want to send one to at least check up on our modem… I’ve never been this disappointed with Sky.

All this comes on top of the fact that customer reps have promised for the past two days that a crew team will be sent each following morning. The first day, our subdivision/village guard post gave us a call saying that some SkyCable people wanted to come in. We told the guard to let them enter while we waited, but throughout the rest of the day, not a single SkyCable person rang our doorbell. I called Sky to ask what was going on, and they said that the job was already done. What the hell?! I didn’t even see them. Worst of all, my internet was still dead. And ang bastos nila! After using our name to get in and making us wait, they didn’t even have the courtesy to show up at our place. They probably just checked on some cable at some random street. After venting my frustration, Sky promised to send them again the next day but this time around, we were completely stood up. I never experienced anything like this with the old ZPDEE. Sky Broadband is now just like any other unreliable ISP… “Supposed” higher speeds mean squat if management and customer service are severely downgraded… not to mention these speeds aren’t even really attainable because of bandwidth issues, and our internet has been dying for long stretches of time to begin with.

Oh, and then there’s this other issue of Sky over-billing us for the past few years while I was away (my parents don’t really understand the specifics of these internet packages and just take it as it is). I found out about it and asked for a rebate. A “prestige club” rep told me she would call to update me in a few days. Three weeks passed and she didn’t call. I called the hotline and yelled at the people to transfer me to her and she just ended up pulling more shit our of her ass to cover for herself.

I’m just so frustrated and disappointed with what Sky has become… Sumsakit puso ko at na-ha-high blood ako rito. I can’t get any decent work done from home – not even check my email and respond to more urgent, consequence-bearing issues. I would never recommend Sky Broadband to a friend. My problem now is that there seem to be no good substitutes around anyway. This only feeds into the complacency that all ISP’s already display in unhealthy doses. Any suggestions for an alternative ISP? We live in QC near ADMU and UP Diliman… I’m just so sick of this, and I wanted to share my more recent experiences with Sky Broadband, even at length, just so people get another long-time user’s perspective and thus a clearer picture of how bad they’ve become.

Good luck looking for good ISP’s! Really. Our country deserves better than these crap conglomerates.

sa mga agent dyan ng sky sa bacolod city kung may promo kayo just send me a message kasi lilipat ako kasi pangit ang globe sa online games.. my email add: btx_m****@****.*** or txt me 091048*****

At sa mga ibang connection na OK sa bilis paki txt nalng sa no. ko. kasi lilipat ako ng connection Thank you

meron po bang ISP dito sa CAMANAVA area na nag-o-offer ng 1.5 mbps + telephone na P1,300 lng per month???

I am interested in the Sky option. I am looking to hire someone from Manila and want them to have good internet access. Is Sky good for Skype phone calls?

Dude, every DAMN Internet service here in the Philippines is SHARED, may it be DSL or Cable Internet! Because their backbone is always shared.

Never compare DSL and Cable Internet speeds in the Philippines since the speeds still rely on how the network of each ISP is set up.

To Sky Broadband 12Mbps users, what modem are you using? Is it the Motorola Sb5101 also?

Had PLDT DSL and moved to Sky broadband when I moved residence. Surfing on the same sites I notice Sky’s slower speed compared to PLDT DSL. I had P999 plans on both.

Find the Best Broadband Packages to suit your needs. Best Broadband Packages includes Sky. Sky has been instrumental in providing digital TV, interactive TV and even High Definition Television – HD TV to its customers.

the isp for me is pldt. but it relies how many subscribers on that area the less the subscriber the greater speed you got. the more subscriber the more conjested they are.

i’ve been on pldt mydsl for a few years already. at first i’ve been having disconnections and downtimes alot. even had experienced poor services from them as i reported my probs b4. imagine. like last year, the worst i had with them. my prob started on september and made the call to them right away. they said that they’ll had someone go here at our place to check on it. because we had already established that there is a big prob on my connection through the tests we had on phone.they didn’t showed up so i called them weeks and weeks later. november came and finally a tech went here even replaced my modem. first it worked but connection was poor, i am on plan 999 and i only get 200+ kbps connection, so thats about 20-30 kbps max download speeds even on the best sources of downloads on the net. and they said that its because you’ll only get a percentage of what you paid for. and a few days later downtimes, disconnections came. still the entire happened again, until april may this year. maybe a good tech came and finally he fixed everything. and until now i’m not experiencing anything bad about my dsl. i dunno if the techs b4 are just stupid or they just don’t like working at all. they suck! but thanks a lot to that last tech guy we had. i wished i got his personal number so he’ll be the one i’ll call when i have probs in the future. well, all in all, i dunno whats wrong with pldt. if it is the company itself, or they just have poor service people. i hope i won’t go back having same probs b4 coz honestly isp’s here suck. i’ve been thinking of changing to skybroadband in case my probs with pldt go back, but i only get poor feedback from people around the net who have tried it. so pls give more of your feedbacks and comparisons on skybroad, and other isp’s here. hope we can all find the best one finally. hehe

I was about to subscribe to Sky Broadband. I think I will stick to my Sun Broadband for now. Slow but the speed is relatively the same with all the comments here. Btw, im always connected to Sun’s 3.5G. I leave in Panay Ave., QC perhaps why i get faster speed. I just thought if I have a sky broadband connection, downloading torrent would be faster.

Thanks to google!

ive been using Digitel DSL for like a year now , and its pretty damn slow , i was thinking of getting SkyBroadband but , is it really that bad ?

qouted from JC John SESE-Cuneta “PH internet wars has begun”
in ur dreams! other ISPs havent even reached half that speed. think twice before u post d.u.m.b.a.s.s

hahaha bulls.h.i.t pala tong sky na toh? 20 kbps for torrents? wag nlng!! ta.e tlgang skyshit.

I used to be a DIGITEL subcriber. Ive applied to upgrade to bandwidth then ive waited for 1 year. sabi nila, “Sir paki check lang po after 24 hours kung upgraded na ung bandwidth, then…ta dan!…wala!

Well , ive tried just about every internet provider in the philippines.

PLDT 3mbps, ok for gaming and DL but verry unreliable works one day the next day it doesnt , goes down for a week you complained fixed for a day then down again.

SKY broadband 3, 6 and 12 mbps. Downloads are allot faster than pldt but if you plan to use it for gaming it REALLY sucks. It seems every minuite or so there is a split second disconnection. On some games this ejects you entirely from the game on others it puts you in a massive lag spike. (we are talking MMOS here) and it seems like sat sun all day has horrible internet. Week days 3am-2pm is ok … not great but ok. any other times it is horrible. and there is no noticeable difference in gaming between the 3 6 and 12 mbps. And 100 usd for 12mbps? are they crazy? i dont care what kind of freebies they give you, on Guam ( uses same servers in china that Sky does i was getting basic cable 100mbps internet for 35 usd a month.

Destiny- balanced ok for low population servers for games. but not great either, also seems to have peak working times, forgot when though

Bayantel- not sure the one provider i havnt tried

smart and globe- EPIC FAIL totally horrible for DL surfing and gaming waste of your money

i posted here before few months ago when i just got my sky broadband, before its fine and no downtime
but then as time passed SKY broadband is pissing us off so much!
i have a 6mbps plan and the only time i would be able to download in a decent speed is during 2-5 in the morning.
we work at home so we download lots of stuff and yesterday was the wrose day ever coz my download speed only reaches 5kps/s , then i connected my other PC using smartbro prepaid, and its way faster than what sky broadband can give, i paid so much for this shit and really just giving us headache and high blood!
their technical support are idiots and dont think they even know what their talking about, and keep asking me to see whats the result on the speednet.net, i hope they realize that most of the website that people are accessing dont have a server inside the country.
their promises are all shit, im planning to go back to globe now they have a better service as far as my experience is concern and half the price!

I’d like to comment to usual British people.. they are so ARROGANT.. and looks down on us!

ph isps sucks,,

in belfast uk im paying 40gbp/month with a speed of 14mbps+

lets say 1gbp = 80php so im only paying 3200php
that 3200php is only 3mbps here in the ph.

why cant they provide this kind of service,

wow is this real??i’m from baguio and you know in the high lands we are struggling to have good connectivity i do have globe broadband right now but i’m so dissapointed with their services,and the worst is they have hidden charges,now i am applying PLDT-DSL but that was two months ago,until now they did’nt install my net i have been waiting for a couple of months ang i already paid an advance,when will this be available in baguio?i hope this is possible.pls i need a reply

Has anybody heard of Digitel BIDA in Bulacan?

Is Digitel DSL good enough in our area? I am skeptical of switching to another ISP so I am still with PLDT myDSL which is fairly good. However, I am craving for more speed for the value of money I am paying.

@mike
i also exp that kind of speed. but the worst …. is 4Kb/s .. smartbro still better than sky .

and the are supposed to be “NOT”

whoa!!!!

exceeding 1k na?

talagang mabilis ba yan?
baka mahal pero di worth it no?

nop, i’m using sky 2 mbps , but in fact i’m only getting 70 kb/s out of 250 kb/s for normal downloads and for torrents it’s really bad i have between 20 & 50 kb/s
SKY Sucks

I don’t think there’s any major breakthrough internet infrastructure in the Philippines and I don’t think there will be any time soon at the rate we’re going.

I’m currently in the 12mbps (supposedly the pride and joy of SkyBroadband) 15 day trial, and amazingly my Globe 2mbps plan is still 2x faster. I called their support hotline and explained my issue to the arrogant agent, and guess what, he explained to me that these speeds can only be attained via local servers!!! (eg. if you perform speed tests with servers in metro manila).

If you actually get to access the international servers (which so happen to host ALMOST ALL of the websites we visit), then their 12mbps will be reduced to around 1.5mpbs -2mbps. What a complete JOKE

And to add, the agent can’t even give me a “minimum” speed. (eg. lowest possible speed that must be attained, or else it will already be considered an issue that must be reported). So you can’t really blame them if your speed goes down to around 1mbps (provided your in 6 or 12 mpbs plan) Unlike PLDT or Globe, which will assure a 70% constant speed.

In summary, the lower plans might work for some of you, but given the marketing lies and the arrogance of their customer service agents I won’t even think of considering to pursue their service.

Too bad, I would have really wanted a REAL 12mpbs connection.

hi!

anyone from nagpayong, pinagbuhatan, pasig city? i’m currently living there but i don’t know what internet providers are there :D

please txt me if you live in the area and is enjoying internet access: 0917-810-4546. thanks!

the DSL wars has not yet begun. with the price that they are offering this, other cable companies can still compete. but if they bring down that 12MBps deal to just about 2.5-3K a month, then seriously, Sky will be killing the competitors and a true ISP war will break out. Good for the consumers.

We are subscribed to Sky Broadband plan 999 (w/ cable subscription) and below is my personal experience.

1. Availability: 9/10

Hands down the most up-time service compared to our previous ISP (PLDT myDSL). Maybe it has something to do with our location – near Sky Cable in SJ. I don’t know.

2. Casual browsing: 4/10

I only get to be home 6pm onwards, which I think is peak hours. The experience sucks. Somehow, it never fails to remind me how things were before we went DSL. :/

3. Reliability: 5/10

For reasons unknown, HTTP downloads seems to stop. This happens when I download some hundred MB file. The connection is not dead cuz I can still continue browsing. After a few seconds noticing the speed is 0kbps, I click stop/resume and it proceeds normally. Lucky me if it even resumes, cuz most of the time it restarts.

4. Torrent: 1/10

When we had a 1.5Mbps from PLDT, I can down a DVD size torrent within 24 hours. Now, it takes over a week. Although I notice a sudden burst of speed on rare occasions, it only lasts a few seconds. My speed never reaches 100Kbps. In the event it does, I concluded that another Sky user is also on the same torrent. :/

5. General service: 2/10

a. The agent who handled our account did not sign us up for 15-day trial, so when the technicians arrived, it was for the actual subscription already.

b. We were Sky Silver (from old Home Cable account), but was pretty much force to pay additional P100 MSF and the digibox. We declined and have since been under Select Starter plan for a few months now. According to a CSR, Select Starter are not considered Sky Cable subscribers so we don’t get MSF discount and our download speed peaks at 1Mbps under speedtest.net

c. We are now discontinuing our service, but we need to send a request letter along with some details along with the reason why we are discontinuing. So much hassle.

d. There’s a disconnection fee of P350.

e. The CSR said it’ll take 2-3 weeks for the modem deposit to be processed. :/

f. I paid P1000 to the tech for the 1st month advance, but they wrote P999 in the receipt and never got a credit.

That’s all. I’m sorry if it’s too long and more a rant than a good service review.

I have just signed up with Sky Broadband when I moved to our new home. I was a long time user of PLDT DSL (now known as PLDT MyDSL), my plan early on was P3000 for 768kb/s at the time, and the speed was good and reliable. I converted it to the the Plan 999 and still got a reliable service and fast download/upload despite the lower 384kb/s downgrade. So I was excited to subscribe to Sky Broadband even though it was pricey.

My assessment, after 1 month of usage, Sky Broadband sucks, I have the 3mb/s plan for Php2000 and speed is slower than my Plan 999. It stops every day so I need to reboot everyday. It crawls at night. And Speedtest.net will report a download speed of 512kb/s and upload of 120 kb/s, the only way to get the 3mb/s speed if you connect your Speedtest.net to skybroadband.com.ph or bayantel server which is basically their server. Called up their customer service, and they will tell you that in order to get the speed you have to check it ONLY with skybroadband.com.ph which is pretty stupid considering that the internet is compose more than the Skycable server. Their explanation to slowness is because there are probably a lot of subscribers logged in, obvious ba. They have been advertising constantly, trying to get subscribers so therefore more subscribers logged in. Instead of coming up with solutions to solve the problem, the customer service agent just made excuses for themselves.

Am already considering of disposing Skybroadband and reverting back to DSL, at least, the speed advertised is closer to the actual. Skybroadband is a scam and falsely advertising their claim. They have to answer the “5x” faster the DSL claim they are saying, it’s actually “5x” divided by 10.

Ang mahal pa for the bad service.

to all internet users:

REMEMBER THE 80/80 RULE

80% of the publish speed at 80% constantly 24/7days a week/365 days a year.. example: 2.0 claim ads should give us 1.6mbps continous speed all the time with less than 1% downtime.

This is the unwritten acceptable norm de facto of other ISP outside the Philippines. If they have a minimum rule, we should demand it here in the Philippines also..

spread the word.. its time for us consumers to take action and complain to all these internet providers..

thanx
Bong2

My goodness! Your comment hurts my eyes! Do you even know how to speak (or even just write) proper English?!

Just comment in Tagalog. I’m sorry but I just can’t help myself.

Kasi naman grabe talaga ung English e. Pwede naman mag tagalog, nag fefeeling pang mag English.

sky broadband sucks like hell, it says 4x faster than DSL, but im guessing 4x slower. download speeds are slow, and games are laggy.

…….

My comments weren’t directed to you and yet you reacted. Don’t be such a whining brat.

Meron ba bayan DSL na wired. Kasi nung nag punta ko sa shop ng bayan, sabi sakin wala daw. Hindi kaya gusto lang nila mai market yung wireless? Sino ba may experience sa wireless ng bayan dsl? Pa share naman. Sabi kasi nila itetest daw nila yung speed nung usb dongle nila sa bahay namin para daw makita ko kung talagang mabilis eh. Pero wireless pa rin yun eh, sorry pero parang wala ko talaga tiwala sa wireless after all the stories I heard tungkol sa smart bro na wireless.

@Lance – Seems like a good idea. Actually I am also thinking of getting another connection. As of now I have globe tattoo prepaid which is a very good back up when my connections at home and at the office are slow or worst no connection at all. Haay naku, mukang matatagalan pa yata bago bumilis connections dito sa atin.

Btw, I heard Liberty Telecom will soon launched its 4G broadband. How true is it?

Anybody in this thread who might have reliable informations kindly share it.

Thanks.

Guyz Im thinking of upgrading my connection. Can someone help me, Im currently connected to PLDT with Plan 999 and speedtest.net shows upto 880 KBps
download(bandwith) 400+ KBps upload. Its prettly reliable too.

When I first got it 5 years ago I experienced major downtime for a month. After that its been smooth sailing. I remember only 2 downtimes after thath.

Should I upgrade to a faster PLDT package or should I try Sky Broadband. Im into “major super heavy” internet. It takes a week to finish what I download with at most 100kbps(download speed).

Anyone connected to SKY Broadband, can you take the speedtest.com and pingtest.com and post it here?

Hey Yuga,

I’m using a destiny cabled internet. Its fast but of course this is just upto 2 Mbps. Very stable connection with at most 1-2 server down per month. though service is poor during evening but like I’ve said i only have 1-2 problem per month so basically you won’t need the support most of the time.

The catch with the and my primary reason for subscription is that I used the same cable wire to view destiny cable.. I just attached a splitter from the main cable and on line goes to the modem and the other one goes to the TV. So for P999/ mos I get cable TV and cable internet.

Something to think about for you!!

Guys, does anybody here knows what would be the best ISP for an internet cafe with 5 – 10 units of pc’s for online games and web surfing in Brgy San Francisco Maravilla Subd. Gen. Trias Cavite?

Mga fafs. Is there a better isp for gaming? I’m currently using pldt the 1mbps plan. I can play decent games online if the players are located in the philippines. but the problem comes when i play with other countries. If i play with japs or ausies i get about 300ms for ping, which is tolerable on generic mmorpg games but when it comes to fps or 3ps games, i get pwned all the time(its not that i suck, lumaki ako sa CS hehe), it just gets fair when everyone i play with also have bad ping. i’m currently playing l4d2 and borderlands.(legal copies po hehe…) was also hoping to play on XBL or PSN.

Dart,

Yeah, I’m on destiny cable… I’n using plan 999. failure stable at 512kbps but it can reach to 1.5 Mbps. I;m not so sure if it can provide your needs. But you can try contacting them. maybe they have another package for business like yours.

Destiny Cable: (632)7011953; (632)7012091; (632)7428166

I hope they can provide the service you need.

@Louie A : i wish i read your post before we signed up after the 15-day trial.

during the trial period, i already noticed inconsistencies but when it worked, it was really fast. then after signing up, all the problems came out. i can’t play online games, i can’t download torrents and sometimes i can’t even check mail. we’ve only had this internet for a month. everyday we had connection problems. i called and asked what the problem was and they told me that all sites that are secure or those that require logging in are affected. so basically it means i can’t check email or use sites like facebook properly. they did assure me that everyone else is experiencing the same problem. so i asked, what’s your time-frame on fixing this problem and the agent couldn’t answer. apparently, this is an indefinite problem and seeing the posts from way back march 2009 describing problems we’re still experiencing now, i’d say they’re not even doing anything to fix the problem. it’s frustrating that we’re not getting the 3Mbps that we signed up for. it’s a good thing we still haven’t disconnected our PLDT dsl. at least they’re honest enough to say that my speed is around 512kbps – 1.5Mbps and i get to do most of the activities i want to do (play,download,stream,check mail).

so if you’re just gonna use the net for surfing i guess you can make do with the inconsistency of sky broadband. but if you use the net like i do, i suggest you try other providers.

With my SkyBroadband lockup expiring in a couple months, my thoughts turn to “What’s a good broadband provider in Bel-Air, Makati?”

Anyone? Mag balik-PLDT kaya ako?

@ross.
If you are living in Makati, I recommend you PLDT. Its still the most reliable and fastest(meaning, you dont need to worry about 1 week stupid problems). Although I use Globe in Ayala ( Not having any problem for almost 1 year), I think for gaming, PLDT is faster. If you want, you also could choose Globe, as it is “fine” for computer gaming.
Although Internet Cafes such as Station 168 uses different and strange internet ( I think it was eastern telecom or something), you might not want to get these cuz, as we all know, Highly Qualified Internet Cafe uses “expensive” internet providers.

So,, Here is your choice for Gaming:
Globe 2m or 3m (Check if its available
PLDT DSL Fastest one
And, I guess that it!
BUT NEVER USE SMART BRO!!! THEY SUCK SO BAD!!!!!

Skybroadband(the name itself is already a lie whoever heard of broadband that’s disconnects at peak hours the way is see it Skybroadband is just a proxy company it doesn’t have it own infrastructure if you can call buying a cheap bunch of cables and routers infrastructure(remember the hua wei or how wee routers they first installed a cheap $5/$10 router and a few meters of coaxial cables make an infrastructure that cost 50 cents a meter is infrastructure and a cheap office space in Ortigas(at the very edge of Ortigas mind you was their headoffice) in the cheapest building you can find is infrastructure (are you getting the picture yet that Skybroadband is probbably one of the poorest/cheapest company around my condo in Renaissance probably has more class that this company put together.
Since you opted to put your trust in a company that may not be worth more than a few million dollars or euros please don’t be surprised to find out that that company is running their business out of local internet cafe(if they can even own a decent one). A website doesn’t make a company just as lousy service make a company. Somebody please somebody sue this company already for all our sakes or maybe file a class suit so we can all get all the money this compnay ripped -off from its customer. I submit the motion for somebody to sue or file a class action against SkyBroadband for breach of contract (I’d sue this company myself but I already have 6 cases to take care of too busy) so somebody please sue this company so we can all get our money back. Please.

i switched to skycable broadband since the pldt dsl in my area sucks…specially when it rains. I had the 15-day trial and it worked well, of course i was wary if they indeed will live up to their promise of 1.5mbps when i get the regular subscription.

i got the regular subscription and it turned out well, it is a lot faster than my dsl and would get more than 1.5mbps in the morning, but come lunch time and early evening it would be slower but still faster than my old dsl.

every time I would try and download something from rapidshare or netupload it would always say that I am already downloading and will not allow me to do so. this means that I am sharing an IP address with the rest of the other subscribers.

I asked for a static address and so far i have not used it properly even if i have configured it already. Worst every morning for the past week i would have to switch first to dynamic IP then switch to static IP for me to use it. And the other thing is when the system is down and i don’t get a signal i would call their customer support and they would always say that there is nothing wrong and we can see your modem working. And as soon as I put the phone down the signal is back.

They have to provide a better solution to this service, I opted for their connection since I am already using their cable tv. They promised one thing but are delivering if at all another thing.

be aware of this and check your area first before subscribing to them. I am from Pasig/Manggahan area.

I’m planning to switch sa sky, tae sa mga pinagsasabi nyo d2 parang auko na ah. pero i will try the 15 days paren. i’m using Globe’s 1mbps. recently they have a promo this feb na lower ur msf from Php1200 to Php900 kinuha ko na ung deal. kc ung 1.5mbps ng sky is 995, wla pang sky broadband d2 samen. and we are using sky cable for years. for globe? ewan ko lang no offense sa mga PLDT d2. para saken da best talaga Globe, ung connection nya saken sa torrent minsan lumalagpas pa sa plan ko. like this one:

http://photos-e.ak.fbcdn.net/hphotos-ak-snc1/hs089.snc1/4633_1148162351732_1457780641_30384657_7563498_n.jpg

ang msama lang sa GLobe dami nilang System maintenance buwan buwan madidisconnect ka ng 1-2 days. or minsan mabagal.

sa ngaun naka wifi ung bahay kc 4 na laptop ung gngament namen d2. pero kahit nagHOHON at sabay na nagtotorrent. kelan man wala kameng lag. ganun din sa DOTA. for online games, d ko pa natry kc nagquit na ko sa mga MMORPG.

I’m using mydestiny cable internet in paranaque area and madalas mawala ung internet ko. Mga once a week nawawala tapos pag nagbrownout or nagka-power glitch, pag balik ng kuryente ung internet wala parin. I’ll have to wait for technician para may ayusin sa poste. Customer service is also poor, they don’t have a 1 number hotline. I have to try all these different numbers hoping to get lucky that 1 will pick up.

I also used Smart Bro in Kapitolyo Pasig area and signal is usually consistent around 300 Kbps during peak, and 700 Kbps off peak. Hindi sya tumataas ng 800 Kbps kahit madaling araw. Upload speed is a bit slow. Customer service ok naman, not exceptional, just ok.

I’m currently trying the 15 days trial of Sky broadband 1 Mbps plan. So far so good, I’m happy with the trial. I experienced only 1 downtime so far. Umaabot ng 1.4 Mbps during off peak, then around 500 to 700 Kbps peak hours. So far customer service is good – they called me to follow up the installation as well as technicians were on time.

My only fear is that once I subscribed to Sky broadband… would the connection and service be consistent??? I’ve read the previous posts above and its quite scary…

TO EVERYONE HERE:

SkyBroadband sucks! Sure “some” people have good experiences from it, but i bet that’s just 20% of the total subscribers.

MMORPG? = EPIC FAIL! lag! dota? hon? feature.mmosite games? GO GET PLDT! I’m getting PLDT 1Mbps or 2Mbps this month. [1 year++ problem]

DOWNLOADS? = EPIC FAIL! it used to go up to 200+ Kb/s, but that was a long time ago. This year it has been either 100+ kb/s OR as of the current, 21 kb/s. [2010++ problem, back in 2009 it was okay]

YOUTUBE? = DON’T EVEN COUNT ON IT! 384 kb/s PLDT plan of my friend runs youtube smooth while skybroadband runs youtube chop-chop style! [1 year++ problem]

* 1 year ++ subscriber already. Plan 1.5MBPS

I strongly suggest getting PLDT instead. trust me! SKYBROADBAND = NOT WORTH IT!!!

QC banawe.

no disconnection problems whatsoever on my first two months and it’s really fast. now its my 3rd month requesting for terminating my subscription. why? always disconnected, sobrang walang silbi ang customer service nila. my problem kasi nagddc bigla e 2 months akong walang dc tapos ganito bigla.kung dumami ang subscriber sa lugar namin maiintindihan ko e kaso when i asked them sinabi nila konti lang nagsubscribe after me tapos hindi din modem ang problema so ano? halos pareho kami ng dilemma ng kaibigan ko 3-4 blocks away sa bahay ko. nagpaterminate din sha ng subscription a month ago.

one time i called csr for dc problem, they suggested “mam i-on nyo lang po pc nyo baka bumalik din ung signal ng cable” grabe sa suggestion! ang nakakatawa pa,pagkatapos magpunta ng repairman saka nawala ulit ang connection ko.

lahat ng bagay ay may hangganan, hindi na ako nakatiis tumawag na ko for termination, at sinabi sa akin “mam hintayin nyo po bukas yung ppunta” =)) hays d bale ng magbayad ng termination fee.ayoko na.

-SAMPALOC AREA

buLLshit SKYCABLE..sobranG paasa wlang kwenta c.service
almost 2 weeks kmeng pinapaasa na kakabitan kme ng cable
puro uo cla
pa bukas bukas
pero wlang nagpu2nta
tma ba un
ha
katwiran di ma trace itong place nmen
pateros lng …
hello
untill now
wlang nagkakabit puro pngko
shitttt
dammmnnn

succckkkk SKYCABLE

Pareng GheNIE, pasalamat ka at hindi ka pa nakakabitan. Akala mo ba matatapos ang sakit ng ulo mo pag may SkyBroadband ka na? HINDI ITO MATATAPOS habang Sky Broadband subscriber ka! Hindi mo ba nabasa ang lahat ng mga comment dito? Ang dami nang gustong magpaterminate ng Sky account nila! Sa Youtube, palpak. Sa Torrent, palpak. Sa online gaming, palpak! Tapos gusto mo pang magpakabit?

hi Jorge,

So far since last month twice na ako nagkaconnection problem. Usually usage ko is madaling araw until hapon, during that time wla naman akong slowness na naeexperience (I’m on plan 1 mbps). There’s one time I experienced super slow connection at 8 pm though.

I’m not playing online game so I can’t comment on the experience on that pero I’m using VOIP and stable naman ung connection hindi choppy. I’m in Kapitolyo Pasig area.

Good luck

guys ano ba ang modem gamit ninyo sa skycable na yan same motorola modem ba sb5101 0 sb5100?

cisco 2100 ung cable modem ko

Hey guys,

I’m planning to return to the Philippines early in July and will primarily be staying in Pasig City with some relatives. Since I’m only going to be there for 2-3 weeks and I’m the only one who even knows how to use the internet there, would it be a good idea to just try out Sky Broadband’s faster plans for their 15-day free trial then cancel the thing a few days before I leave the country?

The thing is, I only really need a fast connection for maybe 2-3 days in late July since that’s when I need to transfer large amounts of data to a personal server back home. What kind of upload speeds should I be expecting in this case? Or, if it’s really terrible, how much upload speed would I probably be looking at going to Megaupload as a trashy alternative?

Any one is using skybroadband in laguna San Pedro area? I would like to know your own experience of this service.

Looking at the old replies I can see that my problem is not isolated. It seems Sky blocks off some sites during peak hours. The same sites can readily be accessed during off hours but never during peak hours.

No matter who you get potentially you get the same issues. Just wonder the bandwidth announced in the contract is only the burst.
SLA is kinda a joke who ever you chose to work with.
Unless you’re on a not crowed node of the network, just expect the same everywhere.
Just wonder why the bandwidth is so little compared to many countries: infrastructure is getting old and doesn’t fit the needs anymore, so they cannot provide more.

there is a new player in the market wi-tribe 4g, liberty broadcasting network inc. is the carrier. any reviews on their service?

well sana ung mga western ISPs dito na lng mag invest sa Philippines.. hehehe.. wala yatang reliable ISP d2.. parang government.. :)

tang ina nyo SKYBRFOADBAND BAYAD KAMI LAGI SAINYO TANG INA NYO AYUSIN NNYO SERVICE NYO PUTANG INA NYO

SKY BROADBAND = Very unreliable service.. i always have to reset the power of the cable modem to make it fast again or else i’ll suffer with the speed. Once my contract is through, i will surely switch to another ISP.

@Sciaa – i’ve used comcast when i was in the US and there was no degradation of service on their part. almost all in my area are using comcast and there is no change in the speed whatsoever. i think skycable is not using the full potential of their equipment in the hopes of earning more for the limited service they provide.

Quoted from Keith Rhodes,
“…we get 56 MBps for the same price I pay for a 3MBps connection here.”

Ahh yes! I can see your point! It’s like this —

A Philippine ISP bought a [56MBps Plan at 3000 Pesos per month] then retails it to ‘uninformed consumers’ at 1MBps = 1000 Pesos per month.

A Philippine ISP’s profit is:

Php56,000 = 1 MBps plan @ Php1,000 X(sold to)56 customers
-Php 3,000 = Cost for the Internet connection ‘Supply’
————-
Php 53,000 = Gross Profit per month!

No wonder why most Philippine ISP’s customer service departments are not serious about helping their customers is because -they do earn TOO MUCH MONEY- that it can cover their losses.

thanks for the reviews and comments
i was planning on subscribing to sky, mukhang wag na lang, ahaha

Yes, Sky broad band has very fast connectivity, HOWEVER, SKY has very poor repair services. It will take days before they will respond to your complain. The CSR’s will tell you that it will be fixed within 24 hours, CRAP! it will take DAYS!

Aya, do you know the differnce between Kilobits/second (Kbps) and KiloBytes/second (KBps) ??

12Mbps is basically very low for users like me who download Bluray rips. I guess you don’t really need that kind of speed if you just browse the Internet.

Skycable broadband 2nd night of my 15 days trial for 6mbps

8pm
Test site: speedtest.net (metro manila server)

Got 1.20 Mbps download and
0.20 mbps upload

8:20 pm
1.44 Mbps download and
0.20 mbps upload

the installer as i remember assured me that download speed won’t go below 4 mbps.

anyway, i still have 13 more days to try.
will also be trying their tech support on the days to come.

will keep you posted guys.

Doin’ this for the sake of good and quality of service.

Here’s the proof of how skybroadband is being run nowadays people do your job an example of yesmen running the farm

The requested URL could not be retrieved

——————————————————————————–

While trying to retrieve the URL: http://

The following error was encountered:

Unable to determine IP address from host name for

The dnsserver returned:

Server Failure: The name server was unable to process this query.
This means that:

The cache was not able to resolve the hostname presented in the URL.
Check if the address is correct.
Your cache administrator is a****@****.***.

——————————————————————————–

Generated Wed, 20 Oct 2010 12:39:23 GMT by proxy3.skybroadband.com.ph (squid/2.7.STABLE9

That was fun i wanna do it agen put yah hands together 4 the skybroadband management *golf clap

Here’s the proof of how skybroadband is doing nowadays people do your job

The requested URL could not be retrieved

——————————————————————————–

While trying to retrieve the URL: http://

The following error was encountered:

Unable to determine IP address from host name for

The dnsserver returned:

Server Failure: The name server was unable to process this query.
This means that:

The cache was not able to resolve the hostname presented in the URL.
Check if the address is correct.
Your cache administrator is a****@****.***.

——————————————————————————–

Generated Wed, 20 Oct 2010 12:39:23 GMT by proxy3.skybroadband.com.ph (squid/2.7.STABLE9

112mbps for $400 and they cant even run 3mbps properly what a ripoff my condolences to those who sign up *yawn boring

@Keith

I cannot agree more on your testament. I’m a Filipino myself and lived here for the rest of my life (23 years). I’m a technology enthusiast and I see how the Internet service crawls here. Everyday I am envy to the Western part of the world on their technology considering how cheap they can get it. Triple play with fiber optic technology is very common nowadays with ISP’s in the US like Comcast. I really don’t understand why the Filipinos cannot do something with this important part of the industry.

Way to much red tape here, for other companies to compete, to much power for so few to control, the rich get richer, while the poor get poorer, can only hope one day, the internet speed matures enough to play online for an affordable price.

Would love to see 20MBps for the same price I’m paying for this ridiculous high cost for just 2MBps, and that’s still expensive for 20MBps, I can only hope and Pray ha ha ha ha, I will be waiting for ever.

All the best to all honest Filipinos, hope one day the people sort this corruption out with the power of vote.

Wow, pagtapos ko basahin lahat ng mga posts dito e parang gusto ko na din ipaterminate yung subscription ko. Sobrang bagal ng connection ko for almost a week na, medyo hopeful pa ko na baka one day bumalik kaya hindi muna ako tumatawag sa CSR nila (at alam ko din na walang matutulong yung mga yun dahil ang lalabo nila kausap). Pero ngayon mukhang tatawag na ako para ipa-terminate to. 1st 2months sobrang smooth ng connection ko.. Walang problema sa pagdownload ng mga movies through torrent.. Eh ngyon pucha! 3 mins video on youtube sobrang tagal magload! Facebook and twitter pili lang ang images na lumalabas. Grabe!! Hindi ako nagbabayad ng 999 para sa nakapakabagal na connection na to.. Kahit madaling araw sobrang bagal pa din. Kala mo di-uleng..

Anyway, magkano po ba yung termination fee sa Sky? Para isampal ko na sa pagmumukha nila kasama yung modem nila.
Babalik nalang din siguro ako sa DSL. Kahit medyo palpak din at least hindi ganon kabagal.

Wewww!!!! grabe commentzz d2 ah.. kasi po wala naman po perfect eh..gumamit nlang kau ng tama.ok? puro kau sat-sat! nka skybroadband ako eversince wala nman problema pag dating sa speed. eh kung down eh down! system lang yan pumapalpak! parang tao diba nag kakasakit? humihina ang katawan bumibigay din! kaya kng anung meron kau ha? ginusto nyu nman yan! e 2loi nyu lng mga kapatid. hapi ako sa modem binigay sakin.. sa mga mag iisip gus2 mag pa instal kontakin nyu 2 092180***** metro manila lang yan mga brod. bbigyan kau ng magandang quality hindi naniningil ng fee yan.kung anung trial mo ganun din sa huli mag sawa ka sa kaka–internet! ewan ko nalng bka dumikit na yan komputer sa mga mukha nyu!!!

@patoga_ra

You’re a PITA in this thread. You don’t even know what you’re saying!

Just an update, I have once again moved Internet providers, this time it’s Globe. I started the year with SkyBroadband, quickly gave that up because of the BS speed that they are marketing, they are like PAL, laging overbooked. I moved to PLDT MyDSL, stayed with them almost a year, unfortunately, I had frequent drop outs of connection, PLDT 172 were comprised of call center agents who don’t even know what they are doing, no help at all, they kept on with the ‘Press Start, the Control Panel’ pero I am using Linux, wala na silang matulong. To make a long story short, one technician nila finally admitted that the real problem was that my location was too far from the PLDT box (3KM) kaya patay na signal pag dating sa akin.
I am now using Globe, fortunately, for me the Globe box was just behind my house so ok ang signal. Another plus, was I was talking to the Globe technicians and asking them kung ilan ang nakakabit, ang sagot, ako pa lang, ok na ok. I subscribed to their (Php2,295 – 3MB/landline), I get 2.4-2.6MB, which they said I would get, so at least expected ko na iyon. So for now, I am happy with Globe Broadband connection. Sana nga lang mas mabilis, hindi pa rin kaya HD streaming.
BTW, for gamers latency of Globe is between 7-14ms, PLDT was 11-15ms (kung ayos). Latency not important for streaming, though.

Hi again. I’m posting once more because I’m getting a constant awesome internet connection from sky.

Ever since I tried to download a torrent, its giving me 1.0 MB/s. 1000kb/s. I was going like, wow….finally.

To remind you guys, I’m having the 4mbps connection. Meaning to say, I’m currently gaining more Internet connection than the amount that they are willing to give. I guess I can say, Sky is indeed very fast. However, I still have to see after a year since this is the biggest problem in all internet providers. At the first month or year, its really good, then it turns out terrible. Now it has been more than 4 months. And I’m looking forward for a content internet connection.

(Currently downloading so many torrent :D 400mb -> 3~6 minutes!

@Robert,

what do you mean by 20mb? Do you mean by 20 000 kb/s? Which means you download 20 mb file in 1 second? How is that possible here? I haven’t seen an internet speed that fast in the Philippines.

If what you claim is to be true, then I hope it will come to AAVA and the rest of the locations in the Philippines. Good to see Philippines finally improving in Internet monopoly.

@Robert.

Yes, 112 mbps is world class, however, its too expensive, which doesn’t really make it world class. Until that 112mbps come down to around 900 pesos in here, it can’t be considered as world class. Heck in my home country, S. Korea, I pay less than 2000 pesos to get 100MBs (100 000 mbps). Its all about competition. There just need to be more competition around Philippines.

@ronelm2000

I live in AAV (Ayala Alabang Village), in Muntinlupa. In here, it seems that all the sky subscribers are getting fast internet. Such as, one of my friends here gets 1.5 mb/s pronto from sky.

I’m not really sure how it goes, but PLDT is fast in Makati and Manila, Sky is fast here, and Others (Idk)..

And Yeah, a 4mbps with 999 would crack the fire for some competition.

@FHM,

Wow, we live really close by.

Well, I got this Internet Cable (Yes its a cable [ Fiber Optics]) Somewhere in August 2010. They are indeed very consistent on download speed (Of course, depending on which server your downloading from) but video streaming, quite faster than globe, just a little bit faster.

Its strange though, at first, I was getting a really slow connnection from Sky, then after a few weeks, the download speed started to jump till around 800~900kb/s.

As far as I know, Sky changed their cables in many areas. Many of my friends who are using sky get good Internet Speed (even these in Madrigal, they get better 1.5mb/s).

I think its just that sky started to focus on service and quality. Who knows.

Patrick, that seems interesting, unfortunately, I just signed up with Globe last Dec, but will monitor the development. I really want a fast connection for HD streaming which requires 5Mbps.

@Patrick Seems good news…Maybe if I can hear from others I might be pursuaded to get Sky Broadband (somehow…)

I hate PLDT!!! 95% of the time customer service sucks real bad.. i do get 700kbps @ speedtest on my 1mbps plan but my browsing is freakin slow. watchin clips on youtube makes me sick coz you have to pause it 1st and wait for it to buff for atleast 5-10 minutes.. damn.. you’ll get 300-400+ high pings on so many games like cod4 and shit so its delay like hell!! i dunno to me pldt is a pain in the ass.. im goin to try this bayantel or sky.. f*ck pldt

3 mos ago, got problem with my pldt dsl – lost my phone’s dial tone which is connected with my dsl. and siempre damay din internet ko, been using pldt dsl for the past 7 years, and i’m paying 5,000/mo for small biz plan with 3.5 mbps. i normally encounter problems lasting from 2-3 days na wala totally internet, at pag minalas malas pa, umaabot ng 1 wk! he he, normal lang yan sa pldt (2-3x / yr in occurence). so got a chance to try Sky broadband (6mbps) free trial for 15 days, on my ist 3 days ok ang speed, pero napansin ko every 4pm to 10pm bumabagsak download speed ko sa 1.2 to 2.5mbps, (same with pldt during peak time.) 2nd thing is that naka fully exposed cable nila sa labas ng shop ko (attached only at the wall just 4 ft from the ground (very vulnerable to sabotage), sabi nila ganun daw talaga, di raw pwede itaas so ginawa ko pinalagyan ko pa ng matigas na screen (gastos – P500), on the 4th day, naayos na pldt ko, pero itinuloy ko pa rin pag test sa sky, on the 8th day, may dumating nangumusta from sky, i asked what’s gonna happen to my internet after a typhoon? sabi, wag lang may bumagsak na puno or meralco post along cable way may net ka pa rin, i asked “how long just in case?” 2-5 days to be honest. next day i requested sky to stop my trial. main reason? the agent promised to me di bababa sa 4mbps even peak hours (over sell). and even told me to subscribe to 12mbps instead. sigh!

anyway guys, i stumbled upon this website, i think it’s cool. i just changed my homepage from yahoo.com to this site…

http://www.EZKleeker.com

been using it for abt 4 wks now.
God Bless Our Country!

Here in our province (isabela) we’re using Smart bro, uhm for the plan 999 the internet speeds here can crank up to 1.8mbps… at wee hours in the morning it reaches up to 2.1 mbps

Kinda amazing whenever I compare it to my uncle’s DSL connection in manila, then again… It’s a rather congested network.

I do not know if people in the Philippines are actually excited for this. Heck, sky even proposed a 112mbps (which is complete bs).

In my home country, this kind of internet speed is ridiculously slow plus the fact that the price is actually HIGHER with a slower speed. (Korea)

In case of the Philippines, they don’t “create” their own internet service, rather, they get it from singapore (?). Which is the reason why in when Earthquake struck on the internet line between singapore and philippines, the internet got crappy-er.

Honestly, living here for 10 years, the biggest problem in this country right now, in technical issues, is that the top tier ones wouldn’t just give a chance for others to become one of them. They fool people with their blasted mouth and ends up getting fucked up. But since they are the only ones providing, no ones else can’t do anything about it but just to use their service.

PLDT was shitty ever since the company was formed. (Shitty by means of their service).

Sky, good speed in rich locations. Crappy at average to poor locations.

Smart, Fuck them. The worse internet promoter and service that could ever exist in the planet, worse than Nigeria.

Globe, Logically, shouldn’t Ayala Alabang get the fastest in all locations since Ayala actually owns globe? This is pretty retarded on the fact that Globe’s internet only gets slower and slower every month.

I do not know about others since I have not tried them.

But as far as I can tell, all internet providers are bullshitting everyone. Globe is a definite no-no (considering 30+ disconnects per day).

Only if these retarded internet providers realized that lowering the price will actually increase they’re net income value through the populous amount. Why do you think Korea keeps dropping down the prices for Phone Calls, Internet Services, and others? Its because they realized a better marketing system. Which is why there came a competition, which is why Korea gained the fastest internet speed in the world record.

Another thing they have to realize is that they SHOULD NOT put internet cables above. In ALL 1st world countries, they put it in underground, so that there wouldn’t be any disconnections and internet latency due to the conflict the wire will get from the environment.

Look at Japan, they still had a fast enough internet even after that Earthquake and Tsunami. They even had a freaking WiFi everywhere in Japan, so there were no problems in case of contacting other people through internet.

Philippines (or should I say the higher ones) should awake from their illusion that they are in the same position as other technological countries, and throw away their bullshit corrupted minds and start realizing that they are far behind most of the countries in the world. Im so sick and tired of this bs in Philippines. They don’t even deserve to be called “Catholics” if they actually were. Heck, even Noynoy isn’t doing shit.

I bet because of this crappy internet services, many people failed their lives from “trying” to depend their life to the internet in the Philippines.

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Hi all…I stumbled upon this site when I was searching for skybroadband reviews…Thank you so much for sharing your views and personal experience…now I am sure I can make a better decision. I think I’ll stick with my PLDT DSL for now. This was actually a bummer cause I got all worked up with getting Sky cause they offered a cheaper deal for 1.5 mbps. I work from home and am online almost ALL the time so I need very stable internet connection. I have actually tried alot of providers…namely: smart, globe and sun…I am keeping my globe superstick for back up plus I get to browse using my mobile even if i am outside…I will definitely check this site from time to time as I know I’ll get more cool stuff…@El Kapitan – thanks for the cool site…imma make that my homepage =)

I’m about to get the Sky Broadband 6mbps plan this weekend. I live near President’s Ave. in Paranaque. Any feedback from that area? My only other option is PLDT and by no means do I ever want to return to them for as long as I live. If skycable in that area performs really badly, I may decide not to have the installation done at all. I’m surprised to see comments such as constant disconnections, etc… Cablelink doesn’t have any of those issues. They’re just really slow. Please provide factual data. Thanks in advance.

hi.. Im about to get and subscribe for sky broadband 12mbps plan next week.. im from baguio City. any feedback from this area? I supposed to subscribe in Sun broadband.. they already contacted me to submit all of the requirements needed for their approval which it takes 1 week only.. But the worst is its been almost 2 months and still no feedback from them.. so this is my only option.. please give me some feedback at patricia_mendoz****@****.***.. Thank you!

You want an insider scoop on this? I used to work for one of the above mentioned service providers. The thing is all the owners of the broadband business here in the Philippines do not formally compete. They collectively agree to keep their prices high and at the same price ranges so they can suck the customers dry of every peso. The price drops you see in the ads are orchestrated to appear that they are competing but if you notice they will all price drop eventually to the same range, hence no real “lowest” price. Why compete with price drops when they can have a monopoly.

Agree the truth hurts and the government sucks ntc sucks thats why this was not controlled the law for anti monopoloy was not practiced anyway no competition at all. I still remember when sun offerred unlimited text and the result globe and smart trying to sue the company hilarious

the comments seems to have stopped from March 12, 2012 onwards. Any new updates on Sky Broadband?

To all the readers sorry for the wrong sentences and diction that may have been confusing for some.

Kevin,

sayang ka alam mo ba un. matalino ka pa naman sa english. kaya lang bobo ka naman sa ethics… whaaaa naintindihan mo ba? isa kang bobo…

YOU THINK YOUR WHITE? eh bobo ka naman banabee white boy!!!

if i know wla ka naman accomplishment sa buhay e kasi ganyan ang isip mo kung manglait ka ng tao. eh ubod ka ng bobo. baka panigarilyo mo humihingi ka pa sa nanay mo… hahaha

puro ka lang hangin sa katawan eh wla naman kawawa ka naman tama nga ung isang nag comment dito troller. Crab mentality. at ubod ng bobo.

mag paturo ka muna ng good maners and right conduct pag me kausap ka. magaling nga mag english bobo naman

mga kuya, wag nalang kayo mg away. ngtagalog na si exceed ok na dba? btw everyone has the right to practice English in the way he/she wants. respetohan nlng ho.

kuya kevin – bka itarget mu ako sa tagalog ko ah? sorry kung mali mali dahil di ako filipino. wag mu nlng ipahiya ang mga tao if d sila mgaling sa isang field. don’t abuse them. he might be practicing his English . Nonesense lng kuya kevin. oo d sia magaling sa grammar, anu problema mu dun as far as you are getting his idea…. i understood what he said but i didnt comment for his grammar atleast he is putting some effort to make himself clear? sana , maaus kyung dalawa , mga filipino pa po kayo. sana lng po. sana, mwala dn ang mga tao na ng aabuse sa weakness ng isang tao. nkakatamad lng mgenglish. btw bka kung anu anu sbihin niu sakin, bago kayo mgcomment , sana naintindihan niu ang point ko.

Sky broadband’s service in the Philippines sucks big time!

They offer very high speeds and promise a lot of stuff but they cannot really provide them.

1) high speed… downloads even in windows gets problems unless you use download accelerators.. I am guessing that because of their constant IP shifting or their probably speed throttling.. some downloads stop before completing. For example a 740mb file would stop at about 100 or 200 mb and it would say completed even though it was not finished. So you would actually need a download accelerator so that even if the download stops it would automatically continue and would not leave you with a corrupted file.

2) Online games are laggy. Because of their stupid service games are laggy or could not even connect. League of legends cannot connect. What kind of service do you think is that? Games could not connect?

3) Torrent.. if you are with sky broadband.. even if they say unlimited downloads.. say goodbye to torrent.. even if you are downloading legitimate items like linux OSes.

4) Customer service sucks as well. Do not expect too much help from them. Tried calling them but it takes a lot of time before they answer and they just tell you to restart the modem and connect directly to computer which does not really help. I was even told to email screenshots of pings and traceroutes… So I sent a lot of screenshots to them but still.. more than 3 weeks and still no answer or resolution to their connection, their speed and their connectivity.

I would just like to tell all of you guys… If you are planning on torrenting, or playing games… dont be fooled with the high speeds that sky broadband is offering. Because you would just be in Snail Speed Hell. I myself am planning on transferring ISPs.

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