스카이 브로드밴드가 이제 최대 12Mbps까지 제공됩니다

I was a loyal PLDT subscriber. For 5 years, we never gave a second thought on switching ISP’s. But now, I am starting to get disappointed with PLDT’s DSL.

Usually, my internet downspeed would hit around @ 2 Mbps off-peak and around 1 Mbps during peak hours and my upspeed would hit around 600 Kbps (off-peak) and around 500 kbps during peak hours. But then one day, my Downspeed suddenly dropped to 380-420 Kbps and my Upspeed to 55-57 Kbps (that’s ridiculously low!).

I tried calling them for support. They made me do things like speed tests and tracert, but they were unable to solve the problem. The customer support guy said that he would report it to their techs can fix it from there and would send one if they can’t. Then, the day after, a tech guy came. Unfortunately, he was still unable to fix the problem and he told me that it was probably due to the number of subscribers in the area. I thought it was ridiculous. I mean, look at my UpSpeed! It shouldn’t be like that!

Now I’m looking for better ISP’s out there and I was researching about Sky Broadband. For now, they look good on paper. But there are alot of negative reviews out there about SkyBroadband. Ofcourse, I’ll try the trial first.

BOTTOM LINE:
If all else goes wrong with the 15 Day Trial. What other ISP’s do you recommend? I’m in the Makati area.

we used to have SKY Cable, then shifted to Destiny… then when a package of ZPDee + SKY was offered a few years back, we tried out their broadband, and super reliable. Siguro in the years we’ve had it, we’ve had only a few major outages a year that lasted more than 10 min (other times it was simply a matter of unplugging and replugging the cable modem).

our speeds were also upgraded without us being advised, from 384 to 512 to 1mbps, and now that they’ve transitioned to sky broadband we now have 1.5mbps.

no problem so far, but there was a major outage for a few days – turns out our old reliable cable modem (which came from the zpdee days) died on us. the new modem is a lot smaller, but i’ve started noticing some small 5 minute outages at random times of the day.

overall though, given the horror stories i’ve heard from officemates and friends regarding their DSL connections, i’d recommend sky in a flash :)

Hi,

I have been a Sky Broadband subscriber since November of last year (2008). I’m on the 3Mbps subscription (P1,999/month). And like others here, the 15-day trial went more than well. It was great. I’m a gamer on my week offs and connecting and playing in the Playstation Network was superb. UNTIL of course giving them my confirmation to subscribe at the end of trial! I’ve had downtimes almost 3x a week. They’ve changed my modem 4x already, and worst, checking on my speed (download and up), I get as much as 1.5-2Mbps (uploads at 200-250kbps, i was told it should be at least 512kbps).

Now I couldn’t even get a decent game session on the PS Network. I live in San Juan, right behind the Sky Cable HQ here. So that tells a lot on the distance factor (from HQ) eh.. So it has to be the many subscribers (which have grown because of the promo trial) who’ve been hoodwinged like me.

Now letting this service go, compels me to pay a pre-termination fee of P2,000. Sucks.

The Philippines is still way behind the western world in Internet speed, in the UK we can get 56 Mbps, for just 40 pounds a month, thats about 2,720ph, imagine downloading a movie in just 5 minutes, here it takes hours, and its so unreliable, in between the brownouts and the down time in service, It’s amazinge that you get anything done on the internet here in the Philippines.

This is based on my experience in sampaloc manila

1. Kung magaavail ka nung 15 – day trial, madaming reason at delays para hindi ka makaavail ng free trial service and they will not inform you if you are not aware kahit almost 12 years ka na subscriber ng skycable

2. Kung almost 1 year subscriber ka na ng skycable hindi ka nila iinform na pwede ka pala muna magavail ng 15 day free trial na no cash out sa modem installation

3. Kung tatawag ka sa kanila pagpapasapasahan ka nila na parang bola especially kung may previous request ka sa kanila hindi nila ikaw iinform for updates.

4. Ang subcontracting technical group nila ay sinungaling hindi nila nirereport ang actual na technical problem sa CSR or record ng head office nila, iba ang rereport ng tech team sau sa irereport nila sa csr record mo (in short ” sinungaling”)

I have been a happy Zpdee Subscriber ever since we jumped the fence from PLDT to Sky. Speed had been up and down, but I rarely experience down times in the moments I need my internet most.

Now, ever since the rebranding to Sky Broadband, our old 768K became 3Mbps, and speed is commendable but the reliability that attracted to me to Zpdee is disappearing.

Frequently nagtotopak yung internet on weird times of the day (2PM to 6PM weekday) but on weekends, okay naman. I hope that due to the influx of fence jumpers, our beloved Zpdee won’t be just another PLDT/Bayan/Globe story ( Increase in subscribers, Decrease in performance/service )

Sky broadband – Internet users can surf the web at incredible speeds while enjoying the low pricing Sky deals deliver. Sky broadband comes with its own wireless router. Sky deals for broadband range from limited access to fully unlimited packages that allow for surfing, e-mailing and playing around the clock.

i’ve been with PLDT myDSL for almost a year now and i haven’t experienced any downtime at all. the only time i lost connection was when the PLDT guys were outside my house switching my connection to fiber optic dsl which was not a problem, of course.

i’ve been thinking about switching to sky broadband when my contract expires but my officemate, who’s with sky, told me not to switch because she’s having bad expriences with her connection most of the time. so i’m having second thoughts about it.

i just hope that by the time my contract expires, PLDT will have better deals for the same plan.

to jillian –> I’m also scheduled for installation of sky broadband. and until now, they are not here yet..

its almost 4pm.. f*ck! they’re making me dissapointed.

actually, January 2 was the scheduled date for the installation.. but there are tech prob that’s why the schedule has been moved to this day..

I hope they’ll give me great connection, or else… they will recieve bad critic.. by any means..

We’ve been using SkyBroadband for almost a month already. Unfortunately, the 1st 15 days free trial was great. we’ve been getting good Mbps BUT when we confirmed that we’ll continue with the subscription, that’s when we frequently get “NO” Connection. We always call their customer service and they keep on telling us that there’s no problem with the system based on their analysis. They even sent their field technicians (twice already)to check on our modem, wirings etc. and they keep on telling us that they have fixed the prob. BUT to our dismay the connection problems will resume right after they left. We’ve been experiencing almost 2 straight weeks already and it really pisses us ‘coz we can’t do our tasks.
I’m just letting you guys know that we’re not at all satisfied with SkyBroadband and i wished that I didn’t disconnect our SmartBro. I will just assume that our prob. is just an isolated case. I’m just posting this just to share my opinion. So if you are planning on getting the services of Sky, think again..

Guys, I cant wait for the installation of this sky broadband!..

i called already the skybroadband center, and they will install the product on january 2.

anyways, here is my comments on all ISP i have used.

GLOBE AXESTELL – this is a shit. connection flactuates aftenly! i cant play online games even if i my PC has high-specs

GLOBE ZTE (3g) – this is better that AXESTELL. good for browsing and downloading small files. my only concern is, what if i want to surf internet during THUNDERSTORM???? this modem is not applicable during thunderstorm.. so dont use this during 3rd quarter of the year! hahaha

SMARTBRO – when it comes to consistency, this is what i am recommending.. this doesnt flactuates..

so far, SMARTBRO still leading the race among the connection i’ve used.

but as i mentioned, i’ll be using SKY BROADBAND soon. so, i am hoping that i did a good choice.

does SKYBROADBAND gives atleast 75% of its offered speed? please do reply,, :)

Hi there. I recommended Skycable Broadband to my girlfriend and they’ve been using it for about 3 months now. She was previously using the succckkky SMART bro. She’s using the 900+ 1.5mb plan of skybroadband that also has a 15% discount on cable tv. She lives in merville, Paranaque.

So far, we would recommend switching to Skycable Broadband if you’re using SmartBRO. SmartBRO service sucked. Everytime the internet was down, you’d call them, and they would answer after 30-60 mins, then go through the procedure and ask you to call back after 6 hours, wherein, when you would call back you’d have to wait another 30-60 mins. My girlfriend can actually work for them already because she already memorized the SMART process of resetting the modem, ping this, ping that. hahah.

WIth skycable broadband, so far internet has never been down. And whenever we call skycable (for inquiries, since we’ve never had problem with the internet), they do answer immediately, as for the response time with their service, im not so sure yet, but if I can just base it on the time it takes you to get connected to their customer representative, then I think skycable outperforms SmartBRO.

I would also recommend BayantelDSL, never had a problem with them with the 4 years i’ve been with them (in Quezon City), I have the 2.5 mbps but its a bit pricey though at P2,700 (comes with a line though). Service is great, they come quickly, and provide a refund if there is downtime with the internet for how many hours.

Im actually thinking of switching to skycable broadband because their 3.0mbps plan is actually 800 pesos cheaper then my 2.5 mbps plan with bayantel. But i still have like 7-8 months with my contract with them. Maybe next year. But overall, I have no complaints with BayanDSL and there are no complications with SKYbroadband. Speed is consistent because I regularly perform a speedtest to check if the Speed of the internet is the same as advertised.

dont Get SMARTbro. for love of your life. It will be a hassle.

Btw, we tried the 15 day promo for skybroadband, No hitches, no catch, and had no problems.

As for BayanDSL, the 15 day promo is okay too. No hitches. No Catch.

For ROyce (the ping on 203.116.28.6):

10 packets transmitted, 10 packets received, 0% packet loss
round-trip min/avg/max/stddev = 62.019/67.081/83.309/6.888 ms

I HIGHLY RECOMMEND SKYBROADBAND and BAYANDSL.

I wanna hear from someone who already has the skycable thing. For the most part i have the internet for gaming purposes. and we all know bandwith size means just about the same as shit when trying to look for a good isp when gaming. anyone who has the sky broadband thing, if you would kindly ./ping 203.116.28.6 -t and post the ms count. :D this would be greatly appreciated. thank youuuuu. oh by the way, that ip is a game server located in singapore

Abe, yung 15 days trial are for SkyCable subscriberonly :)

Hey jhay, i think Eastern Communications has facilities in Cavite area.

Try to call 3001607 for more details.

6mbps for 3,999 sounds like a totally good deal. but yuga is right, it would depend on the reliability with Sky. PLDT with me right now has been pretty stable and the speed has been increasing bit by bit. but there would be a few times in a year that the connection would disappear. and, IMO, customer service sucks.

if anyone can give a good feedback on Sky, i would switch to it in a snap. i just hope they have options to up the upload speed though and it would be a perfect deal.

@andre that is why they put in the package “up to” a certain speed, not “exactly” the speed. hehe.

I’m also with bagldsl, I mean bayandsl. and for the price, its enough but still for 100 pesos more you get 1.5Mbps for a DSL sub from PLDT and Globe, more than the SOD speed that we get. of course burst speed is the key.

I thought cable internet was not as good as DSL, but I guess, cable internet can push more speed than 5Mbps connection fiber dsl connection that pldt offers in rich areas, i mean selected areas.

So how far are DSL (in Manila) from reaching top speed of 12MBps? i’m guessing 3-5 years from now? since the 5Mbps haven’t been fully rolled out.

@Patrick, I’m also on BayanDSL. Plan 899 but 768 kbps and up to 1mbps when using speed on demand. :)

I wish more ISPs would enter Cavite and other provinces. We’re too tired of Globe and PLDT giving us least priority when it comes to service calls and system upgrades.

is time to switch? hehe. I’ve beent using bayantel for years now and ok yung speed. thats why I haven’t switch carriers.

@frozenpyro: No, they are different services. BayanDSL was previously called SkyDSL. I guess they changed it to avoid confusion.

Sky Broadband: http://www.skybroadband.com.ph/
BayanDSL: http://www.bayandsl.com/

I’m currently subscribed to Bayandsl and I live in QC. Service has been okay. A few downtimes but nothing intolerable. And I’m a heavy internet user.

That 1.5 mbps plan of Sky worth 999 looks tempting. I’m on plan 899 in Bayan and it’s only 384 kbps.

interesting. i wonder if there will be a lot of takers of these plans.

Hey Yuga,

Any news if they offer broadband only or even broadband + voice? Also any linkage to their online ads?

I believe Sky and BayanTel are owned by the same people. BayanTel at least is reliable in our area (QC) with fast service and good connectivity.