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Top earning BPO & Call Center Companies in the Philippines

Last year we showed you a list of the top earning call center and BPO companies in the Philippines. This time we’re updating that list which includes new firms and figures. Find out if your company is included.

The list is provided by Pasig City Rep. Roman Romulo as reported by Manila Standard Today. The top firms list is “based on their combined revenues of P250 billion ($5.9 billion) in 2013.” Below are the top 45 BPO and Call Center companies in the Philippines:

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1. Accenture Inc. (Php32.429 billion)
2. Convergys Philippines Services Corp. (Php19.830 billion)
3. 24/7 Customer Philippines Inc. (Php13.061 billion)
4. JPMorgan Chase Bank N.A.-Philippine Global Service Center (Php11.789 billion)
5. Telephilippines Inc. (Php8.722 billion)
6. Sutherland Global Services Philippines Inc. (Php8.080 billion)
7. Hewlett-Packard AP (Hong Kong) Ltd. (Php7.081 billion)
8. Stream International Global Services Philippines Inc. (Php6.924 billion)
9. Teletech Offshore Investments B.V. (Php6.590 billion)
10. IBM Daksh Business Process Services Philippines Inc. (Php6.307 billion)
11. Sitel Philippines Corp. (Php6.084 billion)
12. TeleTech Customer Care Management Philippines Inc. (Php5.654 billion)
13. Manila-Oslo Renewable Enterprise Inc. (Php5.605 billion)
14. IBM Business Services Inc. (Php5.599 billion)
15. Aegis PeopleSupport Inc. (Php5.474 billion)
16. Coca-Cola Far East Ltd. (Php5.439 billion)
17. Sykes Asia Inc. (Php5.415 billion)
18. Shell Shared Services (Asia) B.V. (Php5.289 billion)
19. Deutsche Knowledge Services Pte. Ltd. (Php5.258 billion)
20. HSBC Electronic Data Processing (Philippines) Inc. (Php5.035 billion)
21. Telus International Philippines Inc. (Php5.010 billion)
22. Luen Thai Macao Commercial Offshore Co. Ltd. (Php4.336 billion)
23. IBM Solutions Delivery Inc. (Php4.293 billion)
24. VXI Global Holdings B.V. Philippines (Php4.049 billion)
25. Macquarie Offshore Services Pty. Ltd. (Php4.026 billion)
26. ACS of the Philippines Inc. (Php3.917 billion)
27. Citibank N.A. Regional Operating Headquarters (Php3.710 billion)
28. SPi CRM Inc. (Php3.551 billion)
29. Emerson Electric (Asia) Ltd. (Php3.481 billion)
30. Chevron Holdings Inc. (Php3.271 billion)
31. StarTek Philippines Inc. (Php3.123 billion)
32. Genpact Services LLC (Php2.846 billion)
33. West Contact Services Inc. (Php2.815 billion)
34. Hinduja Global Solutions Ltd. (Php2.795 billion)
35. SPi Technologies Inc. (Php2.767 billion)
36. ANZ Global Services and Operations Manila Inc. (Php2.503 billion)
37. Sykes Marketing Services Inc. (Php2.493 billion)
38. Maersk Global Service Centres (Philippines) Ltd. (Php2.324 billion)
39. Manulife Data Services Inc. (Php2.191 billion)
40. Lexmark Research & Development Corp. (Php1.963 billion)
41. ExlService Philippines Inc. (Php1.907 billion)
42. Cognizant Technology Solutions Philippines Inc. (Php1.892 billion)
43. Thomson Reuters Corp. Pte. Ltd. (Php1.877 billion)
44. Citigroup Business Process Solutions Pte. Ltd. (Php1.816 billion)
45. Acquire Asia Pacific Philippines Inc. (Php1.789 billion)

Compared to their 2012 revenues, Accenture and Convergys maintained their positions at 1 and 2 respectively, while 24/7 overtook JPMorgan for the top 3 position. Telephilippines remained at top 5.

source: Manila Standard Today

This article was written by Louie Diangson, Managing Editor of YugaTech. You can follow him at @John_Louie.

32 Responses

  1. Jeffrox says:

    Which is what? Help naman mga bes. I’m looking for humanistic BPO Company. You all have greater experiences… Please leave suggestions/comments . Advance thankie. :)

  2. Rose says:

    Galing din ako from 1 of the top 10 companies listed here maliit talaga sahod kaya lumipat ako sa VXI kasi ok ang sahod at maganda benefits. Lapit pa samin.

  3. Joseph says:

    Hi! I am Joseph :) Please help me guys? kong saan magandang applyan? I will fly in Manila this June 8 and I hope you can help me . This is my phone number 0948.7154.146 thanks :)

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