Last year we showed you a list of the top earning call center and BPO companies in the Philippines. This time we’re updating that list which includes new firms and figures. Find out if your company is included.
The list is provided by Pasig City Rep. Roman Romulo as reported by Manila Standard Today. The top firms list is “based on their combined revenues of P250 billion ($5.9PHP 346INR 500EUR 6CNY 43 billion) in 2013.” Below are the top 45 BPO and Call Center companies in the Philippines:
Compared to their 2012 revenues, Accenture and Convergys maintained their positions at 1 and 2 respectively, while 24/7 overtook JPMorgan for the top 3 position. Telephilippines remained at top 5.
source: Manila Standard Today
YugaTech.com is the largest and longest-running technology site in the Philippines. Originally established in October 2002, the site was transformed into a full-fledged technology platform in 2005.
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spiderman says:
Kapag nasa top earning companies pala, nasa top BARAT companies din.
FYI says:
Some of the companies listed there are not BPO/Call Center but rather than BTO. Jeez. SMH.
Jemas says:
Malaki ang kinita dahil mababa magpasahod and pangit ang facilities.
agentx says:
More income si company, less sahod si employee. Yung 1/3 from the bottom yung mataas magpasahod compared dun sa mga nasa taas na company.
chelxxi says:
IBM Daksh is already Concentrix Daksh, since Concentrix already bought IBM Daksh.
Ronald says:
Yup! More earnings less pay! Ganyan naman yang mga yan! Pagdating sa mga incentives and increase puro mga barat. Sila kaya mag-calls habang nagmu-multitask then minumura ka pa ng mga caller for something na hindi mo naman kasalanan due to product defect or lemon. Then buburautin ka pa ng tax ng mga lintek na corruptfficials. Haysss dapat dyan mag-haduken na lang!
brian says:
tama kau dun, pag top ata, mbaba n tlga mgpasahod,, tsktsk mbuti pa ung mga nsa last parts. astig ah.. kya sa mga applicants,, alam na, i was able to go to those top companies.hehe jumper ako e.
kokoy momoy says:
Genpact Services LLC!!! wala ceiling ang appraisal/annualization basta performer ka. may mga kilala akong agent level labg pero almost/ more than double na ng sweldo ng isang tenured agent ng nsa top 1 and 2 na company dito sa list na to, hindi mahilig sa flashy activities gaya ng mga bonggang xmas party or outings pero magaling mag alaga ng attrition ng employees. 5 years and well compensated. kulang nlng retirement program. libre ang lean training, six sigma, marami pang educ at work program pag maganda ang kita minsan pinipilit pa sa mga empleyado mga libre/discounted na courses. :-)
karl says:
title should have been: list of companies with the most number of social climbers
rye says:
Emerson mataas magpasweldo, nkikita ko Payslip ng mga yan e hihi minimum 28K range nyan 28-45K frontliner.
Giboi says:
Panong hindi dadami ung kinikita nyang mga yan lalo na accenture at convergys eh npakaliit nla mgpasweldo. Sobra nlng tinitipod ung employees nla porket alam nlang kailangan ng trabaho lalo na ung mga fresh grads. Try to compare ung pinapasweldo ng mga yan sa site nla abroad sobrang laki ng difference.
czaree says:
Acquire at #45 but salary and benefits are way better than those on top!
Justin says:
Accenture is just 40,000 people here in the Philippines but they produce P32 billion, almost double than the top 2. Why?
Accenture is
– not a typical call center. Very professional and you need a degree in most positions. Not typical CSRs, they are Fraud Analysts, Siz Sigma, Accounting Professionals, USRN etc.
– The technology workforce are comprised of the best Software Engineers, System Adminisrators, DB admins, Data Scientists, Software QA engineers, Technology Consultants, SMEs, Business Intelligence professionals, System Analysts, Solutions Architects. These is the highest earning field in thr Philippines.
– 93 of 100 Fortune 100 companies are their clients. The largest corporations in the world are their customers.
– Their main assets are their people. Too many capabilities like Microsoft, Oracle, SAP, SaaS, PaaS, Testing, Analytics, Custom Software Development, Mobility and many more.
Compared to Convergys, which has 200,000 employees, you will easily determine why Accenture leads the pack every year.
Accenture should not be called a call center. It is a global professional services company ranging from technology, consulting and outsourcing.
ex SPi says:
SPi CRM Inc. Wala nga appraisal dyan since 2007. If you get regularized hanggang dun na lang sahod mo. Pwe!
Colonelo says:
penge advice, I need good compensation and benefits to start ang hirap kasi pag mababa sahod tapos buhos performance mo. Thanks.
naydee says:
Eh Sa vxi global holdings maganda po ba? Thanks.
Joyie says:
Better apply in American International Group @_@
theonlyhopeisyou says:
BARAT companies are the top 10 companies.
That’s why they earn a lot, because few are given to the workers, agents and staffs. Geez..
I want to warn all of those who will read this:
For experience purpose, go with this companies.
After getting experience, get out and invest on other companies.
Remember, their names are there to make you feel they’re stable. But they just rob you of the amount of salary that you should truly have.
rapsody says:
I also need advise. i’m rendering resignation and looking for a job also.
Jenny says:
Top earning BPO. The basis should be agent-centric since agents are the best asset a BPO can have. The category should be – Which BPO treats their agents like human beings? Which BPO pays their agents everything that’s written in their job contract? Which BPO actually adheres and follows Philippine Labor Laws and does not sacrifice the welfare and health of their agents. Top earning nga – how’s their mortality and changeover rate? Give the agents some dignity and respect naman. We all want to earn a decent salary but not at the expense of being treated like slaves.
Joseph says:
Hi! I am Joseph :) Please help me guys? kong saan magandang applyan? I will fly in Manila this June 8 and I hope you can help me . This is my phone number 0948.7154.146 thanks :)
Rose says:
Galing din ako from 1 of the top 10 companies listed here maliit talaga sahod kaya lumipat ako sa VXI kasi ok ang sahod at maganda benefits. Lapit pa samin.
Jeffrox says:
Which is what? Help naman mga bes. I’m looking for humanistic BPO Company. You all have greater experiences… Please leave suggestions/comments . Advance thankie. :)