Top earning BPO companies in the Philippines

Are you planning to start a career in the business process outsourcing (BPO) industry this 2014 but don’t know yet which company to work for? This list might help. Here are the top earning BPO companies in the Philippines.

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Pasig City Rep. Roman Romulo, an industry supporter, has released a list of the country’s top BPO companies based on on their revenues generated in 2012.

1. Accenture Inc. (Php28.104 billion in revenues)
2. Convergys Philippines Services Corp. (Php17.281 billion)
3. JPMorgan Chase Bank N.A-Philippine Global Service Center (Php10.805 billion)
4. 24/7 Customer Philippines Inc. (Php7.711 billion)
5. Telephilippines Inc. (Php7.241 billion)
6. TeleTech Offshore Investments B.V. (Php6.978 billion)
7. Sutherland Global Services Philippines Inc. (Php6.805 billion)
8. Stream International Global Services Philippines Inc. (Php6.738 billion)
9. Sitel Philippines Corp. (Php6.364 billion)
10. Deutsche Knowledge Services Pte. Ltd. (Php5.754 billion)
11. Sykes Asia Inc. (Php5.617 billion)
12. IBM Daksh Business Process Services Philippines Inc. (Php5.516 billion)
13. Aegis PeopleSupport Inc. (Php5.445 billion)
14. TeleTech Customer Care Management Philippines Inc. (Php5.402 billion)
15. IBM Business Services Inc. (Php5.211 billion)
16. Telus International Philippines Inc. (Php4.962 billion)
17. Shell Shared Services (Asia) B.V. (Php4.821 billion)
18. HSBC Electronic Data Processing (Philippines) Inc. (Php4.700 billion)
19. ePLDT Inc. (Php4.147 billion)
20. SPi CRM Inc. (Php3.501 billion)
21. ACS of the Philippines Inc. (Php3.492 billion)
22. VXI Global Holdings B.V. (Php3.266 billion)
23. Emerson Electric (Asia) Ltd. (Php3.230 billion)
24. StarTek International Ltd. (Php3.094 billion)
25. IBM Solutions Delivery Inc. (Php3.019 billion)
26. Sykes Marketing Services Inc. (Php2.760 billion)
27. SPi Technologies Inc. (Php2.626 billion)
28. Genpact Services LLC (Php2.552 billion)
29. Macquarie Offshore Services Pty. Ltd. (Php2.522 billion)
30. Thomson Reuters Corp. Pte. Ltd. (Php2.265 billion)
31. AIG Shared Services Corp. Philippines (Php2.357 billion)
32. Hinduja Global Solutions Ltd. (Php2.194 billion)
33. Lexmark Research and Development Corp. (Php1.956 billion)
34. ANZ Global Services and Operations (Manila) Inc. (Php1.869 billion)
35. Maersk Global Service Centers (Philippines) Ltd. (Php1.859 billion)
36. Manulife Data Services Inc. (Php1.745 billion)

The BPO industry remains as a popular source of employment among young Filipinos with college degrees. “Based on sectoral projections, we are confident that BPO firms will be able to add an average of 124,000 well-paying jobs annually from 2014 to 2016, or a total of 372,000 new posts over the next three years,” Romulo said in a statement.

Sources: ABS-CBN, GMA, Inquirer

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This article was written by Louie Diangson, Managing Editor of YugaTech. You can follow him at @John_Louie.

71 Responses

  1. Avatar for grace grace says:

    sila sila pala ang mga tao sa likod ng pag simula ng bpo industries dito sa pinas http://8list.ph/it-bpo-industry-philippines

  2. Avatar for charles charles says:

    galing talaga ni kuya, kahit may kapansanan siya still nag wowork padin siya and at least mga BPO companies nakaka help dn sa mga PWD person dito sa bansa natin

  3. Avatar for carlos carlos says:

    an inspiring story of a BPO worker.

  4. Avatar for anthony anthony says:

    saludo ako sa mga nag tratrabaho sa call center, at sympre salamat din sa mga malalaking company na dito sa Pilipinas pinili mag bukas ng BPO nila

  5. Avatar for Alannah G Alannah G says:

    More and more BPO companies are investing in the Philippines because it’s worth. And also a lot of factors are considered that makes the Philippines a top choice for BPO companies. Considered as the tiger economy in Asia and a lot of reasons are also stated in this reference. http://www.myvirtualworkforce.com.au/what-bpo-companies-say-about-the-philippines-as-a-bpo-hub/

  6. Avatar for ericka ericka says:

    mga sidewalk vendor natin nagka dagdag kita ng dahil sa mga call center employees

  7. Avatar for jake jake says:

    ganun na pala kadami ang mga BPO dito sa Philippines, sa lahat ng gma revenues I’m sure ang laki ng natulong ng industriey sa economy natin

  8. Avatar for travis travis says:

    we should be thankful to all the BPO companies here in our country for without them, we would really have felt the economic crisis whay back 2008

  9. Avatar for dante dante says:

    sa daming ng na contribute ng bpo industries sa bansa natin, kahit papano nakatulong sa pag unlad ngekonomiya natin.

  10. Avatar for brian brian says:

    sa daming BPO companies dito sa Philippines, tayo na ata ang capital ng mga BPO businesses

  11. Avatar for paolo paolo says:

    dahil sa mga BPO dito sa bansa natin ang daming nagkatrabaho at mas guminhawa ang mga buhay ng mga pinoy

  12. Avatar for christine christine says:

    mas malaki pa sana matutulong ng mga BPO comapnies sa bansa natin kung lahat ng mga politicians natin ay magiging malinis at hindi corrupt

  13. Avatar for angela angela says:

    personally ang laki ng tulong ng mga bpo dito sa bansa natin. nakapag-provide ng maraming work and nakatulong lalo sa economuy ng bansa natin

  14. Avatar for IcedTee IcedTee says:

    I don’t think the list should have the BPOs and captive SSCs together. BPO is 100% revenue generating while captive SSCs may not be. I am a part of a global SSC which is not a part of this list because we’re not revenue generating rather a support for our global organization.

    I also don’t think that you should celebrate if your company is on this list unless this translates to some figures in your paycheck.

  15. Avatar for Ricrico Ricrico says:

    Come on guys, please refrain from claiming your company is not a BPO like Thompson Reuters and Accenture because whether you admit it or not the nature of their functions here in PH is BPO. B-P-O: Business Process Outsourcing, not necessarily a call center, BPO involves contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider.

    I’m with JPMorgan, a giant bank in the USA & they are not definitely a BPO technically but we don’t complain because that’s what we do here in the Philippines.

  16. Avatar for Mark Michael Mark Michael says:

    NUMBER FOUR. We made it, guys! To God be the glory! :-)

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