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LG KP500 Cookie Review

LG Mobile is the first one to introduce an affordable, full touchscreen phone in the market. Banking on the popularity of touchscreen devices and marketing it to folks with a limited budget, LG is poised to grab a segment that might just bite the cookie.


Make and Construction

The LG Cookie is surprisingly thin and light, maybe because it’s made up of lightweight plastic all over (yet, doesn’t look cheap or ugly). It’s probably one of the lightest phone ever (comparable to the old generation Nokia 8210) for its size. Fits snugly in the palm of the hand.

lg cookie

The front side, just below the screen, has three equally-sized buttons with specific functions – one for the phone menu, the middle for the favorited and running applications and the right-most button for the home screen and power button.

On the right side, you have the microSD expansion slot, the dedicated camera button and a screen-lock button. The left side has the volume control and audio/power USB port.

Plain and Simple

The LG Cookie doesn’t pack enough features that would attract those who want good wireless connectivity on their phone. The absence of WiFi and 3G connectivity was a huge sacrifice and will turn-off people who expects them as a staple feature on high-end mobile phones.

lg cookie 

However, the LG Cookie is actually not a high-end phone but a mid-level one so you don’t line it up against the likes of the Omnia, iPhone or XPeria. It’s an entirely new model in a segment that has no counterpart with other brands. As such, we’ll look at the phone and focus on its main selling point – the touch screen interface.

The Flash UI

The biggest selling point of the LG Cookie, aside from the price-point, is the touch screen interface. It’s very responsive, without any noticeable delays, and applications launch quite fast .

LG did a good job with the user interface of the LG Cookie. The main panel displays widgets you can drag around the screen as well as hide or add new widgets. The widgets serve as a launching point to frequently-used functions – photogallery, contacts, music player, clock or calendar.

The phone comes with a small stylus tucked at the bottom part which you can use when needed. However, I didn’t find much need for it since you can easily navigate around using your fingers. The only time I used the stylus is when I use the keyboard horizontally and because the phone has haptic feedback, even the non-qwerty keyboard is much easier to use than expected.

 

The Quirks

There were several minor functions that I find a bit jarring at the least. One is the audio jack which I don’t really recognize – it shares the same port as the USB power but it’s not the usual microUSB either. I think it’s a proprietary port that’s exclusive to LG phones. That means you can’t hook up a regular 2.5mm or 3.5mm jack into it.

The 3.0MP camera takes grainy photos even with sufficient ambient light. Didn’t upload the pictures i took because they’re not that good at all.

Conclusion

Despite its shortcomings, I think the LG Cookie makes up for a good touch screen phone. It doesn’t have the best touch UI we’ve seen or used but it has great promise. Add that to the fact that it’s priced very affordably (SRP at Php11,900), people looking for an alternative touch screen phone will enjoy using the LG Cookie and offers great value at its price-point. LG should have more trust on their flash UI with the touch screen – I believe it is good enough for the user to ditch the stylus.

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Abe Olandres
Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.
  1. ok yan sa amin mga MASA paranaman makaexperience din kami ng TOUCH SCREEN po with QWERTY keypad. astig na yan,,, di kasi naman kaya bumili ng mga MAMAHALING ibang BRAND. pang MASA talaga yan. Especially now adays…


  2. I like how part of the side panel is colored red. The phone looks nifty! Those who want the touchscreen experience (but not too techy as to require an Experia) can consider the Cookie.


  3. “However, I didn’t find much need for it sense [sic] you can easily navigate around using your fingers.”

    Typo abe..

    *since


  4. very affordable nga, para dun sa mga gusto ng touch screen phones.


  5. I would buy this phone were it not for the omission of wifi. I use wifi at home and at the office, so the omission of this feature is a great disadvantage for the Cookie. As it is, I’m now looking at either the E63 or the Nokia 5800 even if they’re more expensive specifically because of wifi.


  6. Cookie is a good buy for me if only they didn’t ditched wifi out. So I guess I’ll go for e63.


  7. sayang walang wifi… the wifi feature will make the difference… IMHO


  8. i hope they release a more powerful version,

    with wifi & a 5mp camera, tapos price is around 18K.

    now that’s a sure hit!!


  9. i love the look but i’m not into the techie side talaga. i value practicality than trends. :)


  10. Why not put wifi and 3g I think people will still buy it


  11. opps typo,

    why not put wifi and 3g and sell it for about 15k I think people will still buy it


  12. ei.san available yan lg cookie dito sa pampanga area? where can i buy it? or kahit sa manila pupunta ako…? I will give it as a gift….eerrr

    gift for myself hehehe for all the hard work on my homebased job hehehe. really attractive and affordable phone.. I don’t mind na wala xang wifi and 3g…anyways kc bulok naman 3g at internet sa pinas hahaha just my two centavo…hehe

    oh info naman where to buy it oh…plzzz..thanx
    advance merry xmas..


  13. dami nyo pang sinabi at hinahanap. kaya nga mura eh. basta ako bibili.


  14. maybe LG will release a cookie version 2.0 with wifi… :p


  15. ok na review mo abe. complete na. no need to create one myself :P

    jayson, meron na yan sa mga malls. SM Megamall cyberzone meron na doon. check mo na lang mga shops.


  16. hello!!

    sa mga bumili, gusto ko lng malaman… mahirap bang gamitin??

    gusto ko rin sana nito pero natatakot akong bumili…


  17. My wife and I just bought the LG Cookie before Christmas. Was quite satisfied with it until it would randomly reset, clearing all settings including text messages. It has happened to my phone about 4 times already. My wife’s phone also reset one time while using it. I called up LG about and was advised to bring the units to their Pasig office for a check-up. We’ll be going to LG today and hopefully they’ll be able to do something about this. Sayang naman kung ganito ang mangyayari sa phone ko every now and then. Paano kung may mga important messages ka (which is very probable) and they are suddenly deleted?


  18. LG Cookie is a great looking fone,but the downside is the bugs,it randomly resets and erased your files…so think twice before you spend your money on this phone,not until Lg Realeses a software to fix this bugs,all in all its a nice and cheap touch screen phone.


  19. I just bought mine sa ephone @ southmall!!! i Loove it!! wla akong nega comments on this fone. itz budget friendly & user friendly., sulit na sulit sa 11,700.:)


  20. Super easy to use, and nakakatuwa kc before, pinagpipilian ko ung iphone at Samsung F480. its a mix of iphone and f480. iphone has accelerometer, f480 has widgets. and ok din ung cam sa 3megapix, ok din ang video nya., may movie maker pa! and nakakaaliw ung games, kc u hv 2 shake d fone!! im so glad i got this. gift q sa sarili q! hehehe :)


  21. just bought lg kp500 2 days ago… mukhang ok naman kasi very handy talaga and ang important naman kasi sakin eh for calling texting and some musics and pics.. pwd ka din mag video… un nga lang wala tlaga wifi at hindi 3g.. anyways, if u hav naman broadband sa house and office sa tingin ko dna need un..


  22. already got one a few weeks ago. ok naman sana kaya lang bigla na lang nagrerestart. nabasa ko din sa ibang comments, ganun din nangyayari sa kanila =( hay that’s what you get pag nagkukuripot ka :( LOL


  23. Hey. anyone know how to set up GPRS and MMS Manually? Yung automatic setting that came with my sim TouchMobile is not working…


  24. i heard that come jan taas presyo.is that true?


  25. plzzz help how to change my widget! dati nasa widget idle tas bigla nlng ngspeed dial idle… so so hard flicking it… sabi sa manual juz flick it to change til now di pArin bumabalik sa dati… plz help me.. am freaking out n kac… grrrr

    pero infairness bongga ang lg cookie huh… more more cookie sana… 3G, flash cam, and wifi dbuh! sana….mwuah


  26. hope hear feedbacks from lg-pipol…super sooon am freakin out n kac…


  27. @mangrhea

    scroll mo lng ung screen to the left or right. kc 2 ung screen option nya, isa for speed dial and for widget. hope this will help


  28. Nakabili ako ng LG KP500 na cellphone dito sa Taiwan, ngayun ang problema walang English na manual..Can you help me find a link to download the manual..Thanks…….


  29. Badtrip tong Cookie phone lagi nag re restart! wag kayong bumili sa Globotel Greenbelt, Market-Market at iba pang branches lahat ng units dun mga bukas na tapos puro gamit na ang ibibigay sayo. Ang reason naman nila is to test daw pero kulang kulang na pala at used na..


  30. I just bought it for 12,900php, sans the mmc…Love the draggable widgets! responsive din sya, kung mabigat daliri mo tlagang mahihirapan ka! haha! you just need to press it lightly when typing sms…

    naiinis lang ako dahil yung welcome screen at goodbye screen inde na didisable.

    Maganda rin games nya, you can play snakes and ladders… wala pa ako masyado madownload na games kasi bago pa lang siya…

    Yung camera okey din.3mp lang but its good enough! ^^ Pwede ka mag edit.

    But mron ata problema sa firmware version nila ngayon, kp500at_v10c, twice na nagmamanual restart un sakin, siguro overuse lang… i tried resetting the phone, and since then d na sya nagrerestart…


  31. Recently bought the phone as well, since my GF urged me to. I agree with the author na for the price, IT IS good enough na. The pictures are a bit grainy, for me though texting horizontally with my big fingers was easy after using it several times.

    Hope there are 3rd party apps for this, would make its value much higher. WIFI could have made this the phone to get with its big screen.

    Cheers.


  32. I got mine last Christmas..Its worth it for the price of 11.5k memory card not included.One problem lately is that it keeps on rebooting itself kaya parang gusto ko nang isoli ito..Aksaya pa sya sa load kc dapat up to 160 characters lang per message or it will be sent into multiple messages depending on the lenth of your message.


  33. LG Cookie is perfect for teens….

    aabangan ko ang LG Cookie 3G habang ineenjoy lo ang aking bagong Nokia N85!


  34. I got one for myself as a gift to me! I have to say, for as long as it is of use to you and it fits your life, then go for it. Not withstanding the price which is probably one of its best feature, and that it lacks the pre-requisite high end features(wi-fi, 3G, etc) of your more expensive phones, it does the job for me. Plus it handles pretty well and looks darned great!

    I say buy it because its what you need and what you genuinely like!


  35. Bought this as a gift for myself last Dec. 24, only downsides are, battery juice runs out fast,no wifi or 3G, camera and video is quite poor during night or dark scenes, no 3.5mm stero headphone jack and the other features are excellent, Price Php 11,990 at SM City Iloilo.


  36. i just bought the lg cookie jan 3… ganun din nangyayari sakin… nag restart na din ako ng fone… kung mapapansin nyo.. ayaw ma delete yung nasa outbox or nde cya ma move sa draft… it will keep on sending… kung nde mo cya mapapasin… yun siguro ang isang cause ng pag restart lagi…

    Solution: install lg pc suit… tapos dun kayo sa messages.. mejo matagal binasa yung fone ko.. pero try nyo lang lagi… dun nyo i delete yung message sa outbox.

    inoobserbahan ko pa cya… pero buong maghapon na cya ok hopefully… nde na cya nagrerestart. hope this will help.


  37. i just bought the lg cookie jan 3… ganun din nangyayari sakin, nagrerestart yung fone lagi….. nag restart na din ako ng fone… kung mapapansin nyo.. ayaw ma delete yung nasa outbox or nde cya ma move sa draft… it will keep on sending… kung nde mo cya mapapasin… yun siguro ang isang cause ng pag restart lagi…

    Solution: install lg pc suit… tapos dun kayo sa messages.. mejo matagal binasa yung fone ko.. pero try nyo lang lagi… dun nyo i delete yung message sa outbox.

    inoobserbahan ko pa cya… pero buong maghapon na cya ok hopefully… nde na cya nagrerestart. hope this will help.


  38. Really who uses wi-fi at home on their phone??? Or even on the office for that matter???


  39. i just bought the LG cookie last december but unfortunately i have lost my stylus(red color) just this morning… can you help me where to buy one? thanks..best regards and God bless


    • @rosalie – I think you can buy a replacement from the store you bought it from.


  40. I think nagrestart yung phone ko once already but after that hindi pa naulit pero yun lang and settings are still the same. Ok pa rin yung mga messages ko. But I’ll be bringing this this friday to LG customer service office para macheck na nila.

    Bought it 3 days ago sa Sta. Lucia, brand new with one year manufacturer’s warranty for Php 11,000 only then add Php 500 for a 2GB microSD card. Kung hindi lang ako magaling tumawad, Php 12,000 sana kuha ko and Php 700 for the miniSD :D What a bargain, huh? :D

    No need for stylus…Never used it…kapa kapa at sanayan lang sa simula tapos ok na :D


  41. but it crashes/restarts frequently, is there any service center in laguna areas? LG Service center


  42. daman dude, nkapunta ka nb sa LG service center? possible kaya na kumuha ng firmware sa kanila?


  43. Are there downloadable applications for this phone?


  44. I think may LG Service Center sa Pasay [Legaspi, I think] and may latest firmware sila dun. They’ll do it for free. yung address sa manual ng LG Cookie ayun yung address ng LG Service Center.


  45. hey! do hav problem naman how to set my MMS for LG KP500.. panu buh? help help help


  46. to mangrhea,

    globe or smart? im a smart provider prepaid user, i called smart customer service last week and requested the agent to send me settings, and they sent me settings for mms/gprs to my cookie. But it took me about 14 mins calling which was pain in the EARS..heheh goodluck, you shoul try to request to Globe if you are using one


  47. to prodigal::p

    am a smart user… how? ive tried the mms on and set gprs,not supported daw ung unit… plz post the code plz tnx tnx tnx tnx tnx… waaah supah galing nang cookie…


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