MyPhone my28S Unboxed, First Impressions

MyPhone my28S Unboxed, First Impressions

We’ve heard of budget smartphones, but no one has went down the Php1k range until recently when MyPhone announced a partnership with Smart Telecommunications and brought the entry-level my28 smartphone to an Php888 SRP. Here’s a quick look at this smartphone, now aptly named my28S.

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There’s no denying that this phone sells like hotcakes since it was first announced, with people queuing up on the wee hours of mall openings just to grab a hold of the device. Nevertheless, we managed to snag one unit across one of the local brand’s authorized selling points, and here’s how we laid the box’s contents down on a quick unboxing video:

For a phone priced less than a grand, the only difference the new My28S variant differs from the original My28 is perhaps the internal storage it has — it’s now scaled down to 4GB from the original 8GB. Nevertheless, most of the hardware are still intact: at the front we see the Smart logo replacing myPhone’s just beside the 2MP front camera with its dedicated flash, akin to how they do it in other parts of the world.

There’s the 4-inch display which we assume of a TFT LCD type since not colors tend to change on some viewing angles, and the square panels are very evident when we took photos of it. There’s also a screen protector — which is already properly placed on the device as you open the box. Just below the non-lit capacitive buttons is a concentric ring design similar to ASUS smartphones, and a small hole for the microphone sits right at the edge.


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At the left side, we can see the volume rockers and the power/lock button, which may be a good idea for those who frequently use their left hands. It’s also a bit chunky-looking, but still can be held well with a single hand. At the top of the device are the microUSB and audio ports. The sides are framed in a glossy polycarbonate that sometimes trigger fingerprint smudges.

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At the back of the device are the slightly protruding 5MP rear shooter with its LED flash, and myPhone’s trademark Philippine map design marked across the matte back plate that does not register any fingerprint smudges.

MyPhone my28S specs:
4-inch WVGA (800 x 480) display, 233ppi
1.2GHz Spreadtrum SC7731 quad-core processor
4GB internal storage
expandable up to 32GB via microSD
5MP rear camera w/ LED flash
2MP front camera w/ LED flash
Dual-SIM (Micro + Mini)
3G, 2G
Wi-Fi 802.11 b/g/n
1,450mAh removable battery
Android 5.1 Lollipop

Will this new budget offering from Smart and MyPhone win your hearts, and perhaps your hard-earned Php888? We’re taking this out for a quick spin, so expect a quick review in the coming days.

Get in touch with Carl at @lamielcarl on Twitter or visit his website for more updates!

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33 Responses

  1. Easy E says:

    Now nowhere to be found. Saka bakit ngayon nyo lang rerebyuhin?

    • Zaq says:

      Ngayon lang din sila nakakuha.

    • Zaq says:

      I was able to get a first-gen my28. It gets hot with prolonged use. Does the my28S have the same problem?

    • Hi E! I personally bought one as a post-birthday gift for my mom. Finding this phone is really hard as we waited for availability across a store with employees I am personally acquainted with. So yeah, we didn’t receive any review unit for this one, hence the late post :)

  2. jironm says:

    We bought two units (my28) from Smart’s online store on January 8, but it just arrived January 28. The demand for this phone probably overwhelmed Smart and myPhone which probably explains why it took them so long to ship it.

    Anyways, here are some of my first impressions:
    The phone’s screen isn’t very vibrant. Colors wash-out almost immediately as you tilt the phone.
    The cameras aren’t very good either. Weird thing is I think the quality of front facing camera is slightly better than that of the rear camera.
    About the build quality, it’s okay considering the price. On one of the units we bought, the back cover has a slight gap due to the one of the clip being snapped of. The concentric circle chin can get easily scratched by a fingernail, which rather looks unsightly.
    The accessories (headset, cable, charger) are okay. The headset sounds cheap though.
    The phone performs okay. It doesn’t feel snappy probably because of the slow transitions (opening apps, sliding menus, etc). I haven’t tried games yet.
    The navigation buttons don’t light up. Also the square isn’t the task-switch button, it’s the menu button. Task-switcher is opened by holding the circle menu button.

  3. fred says:

    ano gamit na glass dito? i have one nakakatakot lang pag nasira screen protector baka gasgas galore abutin ng screen.

  4. bebe says:

    mtgal pa rin ba tlga dumating ung order?

  5. ielto says:

    hi re delivery time ng my28s: qc kami…. i first ordered sa smart online store 3 units for our staff late january (jan 25 monday)– dumating in 4 business days– na 4 calendar days din-jan 29. nainggit yung ibang tao at kasambahay namin so i ordered another 9 the same day the first batch arrived-Jan 29, dumating in 4 business days din…. tapos umorder uli ako ng another 9 para naman sa empleyado sa office (so nakaka21 na ako) napansin ko ung notice na delivery na previously in MetroManila ay 3-7 days — pinalitan na ng 5-7 business days.

    i notice sa olx it’s selling sa range na 950 to 1500-2k…. so ok na ang 888 free delivery ng smart– wala na ring pila… yun nga lang no choice (atleast sa experience ko) sa colors, the first 12– black lahat, itong bagong order ko puro white naman ang available….

    • Pikopika says:

      Did you pay online or COD? I ordered last January 26 but as of to date wala pa din, still arranging order ang status

  6. ielto says:

    yung first 4 orders (1 batch ordered Jan25 and received ko Jan29 tapos the other 3 batches all ordered Jan29 and all received ko Feb 4), I went COD…. Tapos itong pending ko na in-order ko Feb 5…. COD yung ginawa ko sa una tapos the other two, cinredit card ko na…. i just checked sa status– yung COD arranging package tapos yung via ccard na dalawa processing payment

    • Pikopika says:

      Metro manila lang ako. January 26 pa siya arranging order. Bakit kaya ganun. Update ka dito if nareceived mo na yun feb 5 order mo. Binebenta mo ba yan?

    • ielto says:

      ok po update ko po… kayo po ano pong mode of payment nyo po? d po ko ng bebenta sa mga boy, kasambahay at empleyado po yung fones, c/a po nila pero d ko tinutubuan— 888 din bayad nila…

    • Pikopika says:

      Cod din, ewan ko ba jan sa smart bakit wala pa din. Pero may second order ako feb 5 din. Swerte niyo ang bilis

    • pikopika says:

      got my January 26 and Feb 6 order today. sabay dineliver. I ordered another one today but there is no more COD option.

    • ielto says:

      ay nauna ka na po…. wala pa yung 9 na all ordered Feb 5 — tapos same pa rin status: processing payment– grabe gano ba katagal yung sa credit card e pasok naman agad yun…. tapos yung COD– forever arranging package

  7. ric says:

    My order paid Feb 3, still awaiting pymnt pa rin to date sa order status nya! Paid thru Dragonpay/LBC Bayad Center.

    • ielto says:

      got 1 of my 3 ordered packs today– all ordered feb 5…. sbi nung delivery man mas mabilis daw ang delivery ng COD kesa other modes (btw kuwento nya reseller daw cya)… so… thus far nkaka 16 fones na kmi– not for reselling kundi for employees… sana dumating agad yung iba pa pero inaabot daw ng buwan again accdg to deliver guy… cguro lowtech na manually chncheck credit card payment… d nmn ganito other online stores…

    • ric says:

      11-Feb ’16; 4:05pm. Just now receives an email notification that my current order status is Arranging Package. Though, don’t know exactly when this order will be recd since I lived here in Canlubang, Laguna.

    • ric says:

      20-Feb-Just now received my order since Feb 03, It took 17 days. I lived here in Canlubang, Laguna.

  8. Ma. Ruth G. Castillo says:

    i dont really mind whatever specs… i am an older person so no need for hi tech things… just text and call and i’m ok and considering the price… my28s is ok!

  9. Deveerei says:

    I ordered thru Smart Store Jan 3. It arrived Feb 12. Nakailang follow up ako sa customer service.

    • ielto says:

      HUHU…. suerte lang siguro ako sa first orders ko…. forever processing payment naman ang status ko….

  10. ehren says:

    ako delivery for package na 10days daw arrived

  11. ielto says:

    di na siya available online….. I have 11 orders still undelivered 2 orders placed Feb 5 huhu forever processing payment pa rin!

  12. loy says:

    Got myphone unit yesterday been for 2 hrs already charged it prior to using it. Bdtrip sira agad power button not working anymore.

  13. ielto says:

    hay naku– kathang isip lang ata na makukuha ko pa tong fone k sa smart– mag-mamonthsary na tayo!

  14. ielto says:

    wow…. after almost one month of waiting– of corresponding– of receiving assurances, apologies and and pakunswelo na “rest assured”, don’t worry, for processing na– yung order ko na mag-ma monthsary na sa Sabado March 5 ay unceremoniously cancelled ng smart– salamat sa wala JD, Ivan, Regine and MJ na mga ka chat ko na CSR ng Smart Online Store– eto ang napala ko:

    (email kaninang mga 8 ng gabi)

    Dear XXX:
    Thank you for your interest in our Smart Prepaid MyPhone my28 smartphone offer.
    We regret to inform you however, that due to the volume of orders, the Smart MyPhone my28 is now out of stock.
    We will automatically cancel your order and your request for delivery. You will not be charged for this transaction.
    For more inquiries, you may email [email protected]. You reference number is 690057822.
    We apologize for the inconvenience. Thank you for your understanding.
    Smart Online Store

    I seriously doubt smart cares– paasa!

  15. ridel says:

    Di ka nag iisa ako din ganyan ngyari. They cancel my order without my knowledge at ang masakit pa nito nabayaran ko na yung order ko sa dragon pay. Last feb 16 ako nag order. march 1 nawala yung order status ko sa smart website. at 1 week ako nag folow up sa smart at ang sasabihin lng nila cancel daw. Bad trip! Tawag ako dragon pay regarding sa refund ng pera ko, sabi ng dragon pay January palang ang my refund wala pa daw kasi pinadala na email for Feb. Grabe 3 weeks ako nag hintay tapos maghihintay ka nanaman para sa refund ng pera ko. siguro kung ninigosyo ko yung 888 peso ko ng yosi baka triple na yung pera ko. Buwesit ang smart!

    • ielto says:

      sa akin, e…. ok lang naman kung ubos na — ganun talaga– sobrang wow….

      pero yung paasa (assurances every time I chat sa CSR sa online store) (mala gerald anderson daw nga) — tapos biglang bago tumuntong na nag-rely ka sa assurances nila for a month– icacancel nila–if they were really apologetic– what they should have done was fix their inventory system para di makakapagorder at the outset pa lang….. e hindi e– hindi naman imposible yun lalo na at hitech na supposedly….. yun yung problema and mali….– reeks of gahamang higanteng negosyante.

      tapos funny thing— merong bagong package for this phone— 900 plus siya (may kasamang 100 something na load) for the heck of it tinry ko na umorder just last nyt— whadya now— pumasok ang order ko and I received the usual emails about it— so really— is this a computer glitch? wag sana i-justify na iba ang package– kasi di tama na i-offer nila to sa ibang package habang paasa sila sa 888…. kasi mo money– gahaman lang ang dating?

  16. jez says:

    sa akin 2pcs paid na last feb 15 pa wala pa din til now ung unit wahh kung marami tayo pwde natin idemanda ng syndicated estafa ang #smartbroken

    • jez says:

      its final nakausap ko kahapon yung sa cutomer service at wala na daw darating na myphone-my28s kaya on process na ang refund ko maghintay daw ng 30-40 days para sa refund…hinayupak! na smartbroken yan lowtech ang inventory nila mabuti pa sa lazada sasabihin sayo kung out-of-stock and order mo at pwede pa COD sila sa myphone-my28s item bayad muna bago order..

  17. jude says:

    i just found my unit on the street..they put a little tent and a was priced 1100php inclusive all load packages..
    wat i am amazed is i found there’s alot off units available in all colors.5 boxes of it i i bough 5 units for my family…^^

  18. lean says:

    madali pasukin ng virus ung cp. dami ads ngaun na lumalabas sa phone ko pag nag oopen ako ng wifi matik na nag ddl ung mga photo ng ads!

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