Nokia 5800 Unboxing & First Impressions

I’m still looking forward for that full review. :-)

Nokia phones aren’t so popular in the states. Personally, i haven’t had a nokia phone since like 2000. One thing that is extremely refreshing is the inclusion of necessary peripherals. Phone makers tend to make a ton of money by selling necessary peripherals that they should just be including when a phone is purchased. Is this common with nokia phones? This phone seems to come with everything you could possibly need, minus a working microUSB haha.

Pretty sleek phone ei.

The last Nokia phone I bought was the 3530, when it was launched by GlobePH. After enjoying it for a couple of weeks, it simply died — keeps on rebooting by itself. I never bought a Nokia since then. I’m a happy Palm and Motorola user now.

[QUOTE]
I waited for 4 hours on queue during the launch just to grab 2 units with issues. One has dead pixel, the other one has random distorting of display. retuned both for replacement…

–PinoyDIgg
[/QUOTE]

I was also on the line for more than 4 hours during the official launch date of the 5800 at Global City. I was the 34th person on the line. So far I didn’t encounter any hardware issues like that.

[QUOTE]
So far, I’m not very impressed (for one, the microUSB port is busted and cannot be detected by the PC). Expect the full review of the Nokia 5800 within the week

— yuga
[/QUOTE]

I must be lucky because even our Windows 2000 systems in the office are able to detect the microUSB.

Is there a way to disable that odd way of searching contacts and use numeric-multi-tap instead?

Any news about the pricing?

i want to buy this one its 20,800 at nokia moa and 100 to 200 pesos more at nokia glorietta..
im selling my nokia n81 8gb 15 taw to buy this cno kaya interested?

bought mine at moa last january 10 for 20800. unfortunately, the freebies were not included in the phone. no activation voucher for the 450 songs at the same there are only 9 preloaded songs and 2 videos. return it to moa, they said that they will just email to me the activation code as well as the preloaded songs and videos. do you have an office manager installed in order to view email attachments in ms word. can it support such an attachment.

@Nikka – Many thanks for the info.

Went to Glorietta Mall Nokia store today to pick one up. They only had “blue” models left in stock, and apparently none of these ones included the Universal Music coupon. The clerk said that only the red models came with vouchers. Uhuh, didn’t believe him. Asked him to call some other stores to check on their stocks and he went into the back and came out after awhile to state that nobody seemed to have boxes with the coupons.

Okaaaay. I took down the number of the Bonifacio store, called them and spoke to a nice woman who informed me that they had loads of red & blue models all with the music coupon.

I have a feeling that clerks in the other Nokia stores are just removing the music coupons from the boxes. Oh, and they actually wanted 1000p more in Glorietta than the announced 19900p price. Mind-blowing to say the least.

Cruised over to the Bonifacio store, met some *very* nice and helpful staff. They totally tested out the phone (dispay, usb & wifi) for me. I almost bought two just because they were so nice & helpful. Restored my faith to say the least. When the n97 comes out I’ll probably make the trek back to Manila just to go that shop.

Btw, I really really really liked that little shopping area where the Bonifacio store is. When did that open up?

[QUOTE]
…
I have a feeling that clerks in the other Nokia stores are just removing the music coupons from the boxes. Oh, and they actually wanted 1000p more in Glorietta than the announced 19900p price. Mind-blowing to say the least.

–Bruce
[/QUOTE]

Hmmm, initially I thought the staffs at the other Nokia Stores are just plain stupid compare to the staffs at the Nokia Store at Global City. But then probably you’re right. Some of these people are just removing the music coupons. It’s really quite illogical that some 5800 will not have the coupons and others have (Well, if this was a 3rd party store at Greenhills then I wouldn’t be suprised, but this is Nokia!).

On the other hand, the staffs at the Globaly City told me that the price of 5800 will remain at PHP 19,990 even after the launch date and the price is same for all Nokia Stores around the Philippines. But so far, the one in Glorietta, just as you wrote, has a different price. The Nokia Store at Cyberzone, SM North sells the 5800 for PHP 20,400.

I have only one conclusion here. If you wanna buy the 5800, buy it at the Nokia Store at Global City. They sell the cheapest 5800 and provides good support service (Well, in most cases).

[QUOTE]
bought mine at moa last january 10 for 20800. unfortunately, the freebies were not included in the phone. no activation voucher for the 450 songs at the same there are only 9 preloaded songs and 2 videos. return it to moa,

— marlon
[/QUOTE]

No freebies? That’s weird.

I would like to know for those who have the 5800 if you have the Kwjan’s VIDEOs or Kwjan’s AUDIOs. Which one is really included on the package?

@Flamark – the “funny thing” was the look on the clerk’s face in the Glorietta store when I asked about the music coupon. He froze up for a couple seconds and then gave the “none of the blue models have the music coupon” statement. It’s pretty low that they are doing this at official Nokia stores, most ppl won’t even know that they are missing something valuable from the retail box.

I got a Nokia 5800 Xpress Music at the launch in Bonifacio High Street last January 10, 2009 (Saturday, which coincidentally was my birthday). I was there as early as 8AM so I was included in the first 58 and received the free SennHeiser headset. The unit was a red one version 11 firmware.
Upon demo of the unit, we already experienced a problem upon refreshing the music library which took more than 30 minutes to complete, while the other owners I was with took merely 3 minutes for their units to finish. After further waiting, I was referred to the product manager for marketing, Ms. Corrine Risos. Since the store was quite busy then, she gave me her number so that if I would have further problems with the library I could call on her.
The unit was fine until Sunday evening when I noticed the sudden drops in volume when making calls and the music library kept continuously refreshing but wasn’t adding any files. I asked Nokia Care Greenbelt if they were aware of the earpiece problem and if the technical team can take a look at it. The staff answered that they are not yet aware of the earpiece problem since this was a new phone.
I then called up Ms. Corrine Risos Monday morning and met with her and the head engineer Brian Lee at the Nokia Philippines office in Makati. Apparently they were not aware of the earpiece bug problem, which was reported in forums from countries who had earlier launches. After showing them the problem with my unit, they asked if they could borrow it for diagnosis. Knowing that it was a quick fix based on the Youtube solutions, it took them longer to resolve the problem. Anyway, I waited until 7PM the next day but to no avail. I was informed that they fixed the earpiece bug but they were having problems with the refresh music library function.
Since I was at the Bonifacio High Street area, I went in the store and asked the store manager Ms. Bess about their policy regarding refunds, she said none “WALA KASI ELECTRONICS ETO” (None because these are electronic devices) and that Nokia care would either repair or place the item pending diagnosis but definitely NO REFUNDS.
Come Wednesday afternoon I was informed that the unit was fixed and the messenger was to deliver the unit around 6-7 pm at our house. When it arrived, I tried turning it on but wouldn’t so naturally I thought that the battery might be discharged, but after charging for an hour the charging lights wasn’t turning on.
I called Ms. Risos again but according to her, the unit was functioning prior to sending and that even tried turning it on and off but had no problems. She promised to elevate my case to the Nokia Care which was the usual protocol. So this morning she informed me that someone would call me regarding my case. I tried my luck and tried to call Engr. Bryan Lee since he was from Nokia Care. He was informed by Ms. Risos of my problem and that I wanted a refund. He informed me that the usual case would be replacement but since it was a special case he arranged the refund at the Nokia Store at the Bonifacio High Street. But what further frustrated me was that I had to return the Sennheiser headset and other freebies, which I believed I was entitled to since I was in line at 8AM to claim those items upon purchase for free. And what about the effort and time I spent to get this unit and all the birthday greetings I received and videos which were on the phone when it was still functioning? Yes I have my money back but could I charge you back for those which I lost due to a faulty unit?

I waited so long for this phone and I really wanted it in lieu of getting an iPhone. What made me consider a refund instead of a replacement was that I had no assurance that the replacement units would be free of any malfunction. I know several owners who purchased the same units that day at the same store having similar problems and still waiting for a response from Nokia Care. Could it be that Nokia Care really doesn’t really care for its customers?

Questions:
1. Can I type/write a message and send it after while listening to music in this phone (nokia 5800)?
2. Can access or navigate other features of my features of this phone like access to my pictures or video while listening to music?

I really need a reply please before i buy this one.

Thanks. Please reply to me via my email shei1****@****.***
Thanks a lot!!!

So far, I haven’t had any major problems with my phone. I was disappointed, though, that the Kjwan songs were not loaded. I also had a minor scare just this past Friday. The songs would play, but you couldn’t hear the sound; you had to adjust the volume to be able to hear the sound, and this happened for every song I played. I turned the unit off, waited a few minutes, then turned it on again, and the player was back to normal.

The USB cable was working fine with my laptop. I use a MacBook. I downloaded software from the Nokia Europe website to allow me to download music from my itunes and into my phone. It leaves much to be desired, but it works.

To Shei:
1. YES you can type/write a message and send it after while listening to music on the 5800
2. YES you can access or navigate other features of the phone like gallery while listening to music

@Raymund

E-mail me at i****@****.***

why not buy the phone in ebustore.com.ph…

now the 5800 is only P17,900

so….defective talaga ung fone?!!! it doesn’t work after a few days???!!! or…only for some other fones?! please reply…… i need to know..

gosh, after reading those comments, you scared me on buying the 5800 xpressmusic!! At first, I was really convinced this is a very nice phone and thought of buying one for myself, but now that I read your replies, I’am having second thoughts..

Oh well, there’s other people who says their units are ok,might still consider on buying one. :)

I took my 5800 back to Nokia care for repair for the 3rd time in just 45 days.

“Oh well, there’s other people who says their units are ok,might still consider on buying one :).” –> ang swerte naman nila :(

i would like to ask..

are all 5800 in the Philippines is made in china??? if not,, where can i buy made in hungary???

pls respond!!!!!!!

THANKS!!

THANKS mr. albert

gusto ko po bilin ung blue..

kaso anoano po ba ung problem ng blue???

help me decide..

pls!!!

THANKS!!!

mu hubby just bought his N5800 last saturday and so far ,he is satisfied with the phone only that the cd installation software doesnt work in our computer…how can we make it work ?
he bought the blue one,it was pre-loaded with kjwan’s songs and videos but no music voucher..i am also planning to buy N5800 next week..i was actually so excited to get one for me ,but after reading your reviews,i am having second thoughts..but i still might get one after all.

hey,
ik ben sinds gisteren in bezit van een nokia 5800 en ik heb er niks anders dan lof over te zeggen.
maar kan iemand mij misschiens helpen met de gps?
zodra ik maps open wordt er gevraagd :’online gaan?’ wnr ik ja duw komt er na een paar secondjes dat dit niet gaat…. iemand een idee ?
en ook als ik positie bepaling doe kan er geen sateliet gevonden worden .

kan iemand mij aub helpen ?

supported po ba ung Pilipinas ng FRING??
if ever na supported my byad po ba ang mga calls dun??
please answer my post thank!!! Ü

Any idea where to get flash firmware update, so you can install google maps? Thanks

vrotmnenogi

i only have a problem with the gps and bluetooth… sometimes i need to retry transfering files using bluetooth for them to be transfered… i cannot use the gps…

can somebody update me for the latest price for this unit N5800 and kung sn located n mall?? brandnew w/ 8gb and is it still possible to hve this w/ freebies ?if so,,(pls do specify wht are those )thnx. this will really help me a lot coz i dn’t know if im gona buy this or ill just ask my titas to buy me there in saudi if it’s quite cheaper ^_^

Newhouse, presidente di Condé Nast International Jonathan Hogan Scarpe Presidente e Tod Group vice presidente Andrea Della Valle hoganscarpe-it.blogspot.com