Note 4’s #gapgate is a “necessary manufacturing feature”

Note 4’s #gapgate is a “necessary manufacturing feature”

Yesterday, we’ve posted iPhone 6 Plus had bendgate, Note 4 now has gapgate – in which initial users of the Samsung Galaxy Note 4 have complained of a significant gap seen between the device’s frame and its display which is wide enough to insert cards and the like. Samsung has released an official statement and pointed out that it is a needed design feature.

Samsung Galaxy Note 4 showing a card stuck in between its gap.

Samsung Galaxy Note 4 showing a card stuck in between its gap.

First official statement of Samsung:

“The reported issue does not impact the functionality or quality of the Galaxy Note 4. We assure our customers that all Galaxy Note 4 units meet our strict manufacturing and quality control standards.”

After that, the company released another entry that addresses the issue in the manual of the Note 4. Right in the troubleshooting section, it reads:


A small gap appears around the outside of the device case

  • This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.
  • Over time, friction between parts may cause to expand slightly.

So basically, what Samsung is saying is that the Note 4 really has the tendency to have a gap in their device. We’re not entirely sure why it’s a “needed” feature and if this should pacify the current owners experiencing this, but as we’ve mentioned before it could potentially lead to dust and other elements penetrating the inside of the phablet.

Hopefully, Samsung can still improve on this so-called feature before it makes its worldwide availability.

{Sources 1, 2}

Kevin Bruce Francisco is the Senior Editor and Video Producer for YugaTech. He's a Digital Filmmaking graduate who's always either daydreaming of traveling or actually going places on his bike. Follow him on Twitter for more tech updates @kevincofrancis.

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22 Responses

  1. nognog says:

    parang mas ok solusyunan yung pag bend ng iphone kase bibili ka lang ng case ok na. itong gap ng samsung… magkakaalikabok lang yan. bigyan ng scotch tape!! hahah sana d nalang sila nagbash sa apple. pahiya tuloy.

  2. Semshoong says:

    It’s a feature? It must be a novel feature. My Note III doesn’t have it. Is there an available port now that would allow me to install the same on my Note III? Samsung should release an update to all it’s previous galaxy devices so they too can have this feature. ;-)

  3. kj says:

    I’ve tried inserting a piece of paper sa ipod touch 5 ko and yes, pasok ang papel. Which is the same with iphone 5/5s. So for me it’s not an issue. Bsta ang gap nasa ganung size lng. Wag lng umabot sa 1mm.

    • fce says:

      Most credit cards are about 1 Mm. in thickness, so it is not a tiny gap when a credit card can be inserted.
      Design flaw or not, it is fine with most people as long as it is in the open. What you see is what you get, so take it or leave it.

  4. shinigami26 says:

    oh my gap! hahaha

  5. Multo ni Mang Kanor says:

    pick your poison, a bent phone or a tiny gap on your phone?

    • multo ni fpj says:

      it’s not like you receive an iPhone bent do you? with proper care, your iPhone might not bend.. with proper care, your note will still have that gap..

  6. bulok says:

    Guys, ito kasi yung panlaban nila sa Apple Pay. Sa Gapgate technology pwede mo na isaksak yung credit card mo diretso sa phone mo. Hahahaha

  7. Oona says:

    Nice feature! you can swipe your card!

  8. skyturn says:

    You should read up on industrial design and realize that some products do need a gap between components and/or parts.

    • Oona says:

      So fail ang “industrial design” ng Note 2 ko… Okay na ko sa failed design. ;)

    • EarlZ says:

      Why dont you enlighten us instead of telling us to read up, hinde mo din alam?

    • Kchan says:

      @Oona and @Earlz

      You need gaps inside stuff that are put under pressure para mag allow ito magbend and not break, and with the right materials, the gaps will allow the internal components to slide a bit and then return to place. Kaya nagbreak ang ibang stuff kasi hindi sila makaexpand. In this scenario, kaya ang iPhone 6 pag nag bend napermanent, kasi hindi plastic material, tapos no space for movement allowance. Kahit sa bridges for example, may slight spacing yung metal frames para may bending and expansion para di mabali under weight. In this case the metal frame had to be bigger than the glass para maaccomodate yung expansion ng glass sa heat and pag nagbend pag naupuan. The question however is bakit hindi ginawa na may “rim” yung metal frame around the glass part para matakpan yung gap. If you had an S1, you would notice na may part yung metal rim na mag overlap sa edges ng glass. Parang ganun.

  9. Pat says:

    Ang pagkakaiba lang, ang samsung nakasulat pa sa manual. Si Apple iDeny.

    • TubongProbinsya says:

      haha tama ka jan. alam ng apple iDeny,iTago, at iBenta ang mga product nila sa mga iGnorante. ahahaha… o icrapple, react na ng makita nating mga fanboys dito :D

  10. pinescruiser says:

    check this link.

    its about apple’s iBANNED and iBLOCK strategies para sa mga media people na nagtetesting ng iBEND nila.

  11. Ibend_sgap says:

    Sino ang nanalo?
    Lamang ba ng half-shot?

    Hehehe.. very funny trying hard Samsung fans and cool revengeful Apple fans.

    The competition is so good that even small things and crucial… hehehe.

    These 2 competitive product just show they are OLD enough…

    They both experience aching BACK and I-BENDING like ostheoporosis.
    AND S-GAP or what we called MEMORY GAP…


    • fce says:

      But.. but..they’re bending it wrong!! Ios has nice camera for celebrities like Jennifer Lawrence, Kate Upton, etc. for posting ‘cute’photos to the secured Icloud. OS 8.1 was also a bomb!!
      Memory Gap? Sammy has Octa Cores?? Gotta be kidding, Androids never lag, very stable, no fragmentation or malware whatsoever. Both phones are popular..take your pick folks.

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