97% of Globe’s MSME accounts now on VoLTE/VoWiFi

Globe has just announced that almost all of its business accounts use Voice Over LTE (VoLTE) and Voice Over WiFi (VoWiFi) services.

The company said that as of July 2021, 97% of the company’s micro, and small and medium enterprise (MSME) accounts are now on VoLTE capable devices. A leap from the 69% achieved last June. Globe aims to provide all of its business postpaid lines with VoLTE/VoWiFi by the end of the year.

The average dropped call rate has improved to 0.97% for VoLTE and 0.49% for VoWiFi from 1.90% and 1.87% in June.

For its Enterprise clients, Globe has already provisioned 98% of them with VoLTE and VoWiFi. One out of two customers is now using VoLTE. Average dropped call rates for both services improved to 0.9% from 1.93% for VoLTE and 1.02% for VoWiFi in June.

“Connectivity is crucial for our business clients. We enable them to rise and thrive amidst these challenging times through our reliable VoLTE and VoWiFi services,” said Issa Guevarra-Cabreira, Globe Chief Commercial Officer.

VoLTE has three times more voice capacity than 3G and up to six times more compared to 2G, allowing the network to accommodate more customers placing calls at the same time, enabling faster call set-up, providing clearer voice quality, and lower instances of dropped calls.

VoLTE and VoWiFi calls work just like regular calls and are charged like regular calls (unli VoLTE and VoWiFi calls apply if registered to a Globe unli call promo). VoWiFi also works on any WiFi network.