DICT orders mandatory unlocking of phones after lock-in period

DICT orders mandatory unlocking of phones after lock-in period

The Department of Information and Communications Technology (DICT) has ordered the National Telecommunications Commission (NTC) to promulgate rules and regulations for telco entities to mandatory unlock phones and devices after its lock-in period.

The policy came after the DICT issued Memorandum Order 004, Series of 2018 which gives telco subscribers the option of changing between compatible wireless service providers. If the subscriber has completed his/her lock-in period with the telco and has no outstanding obligations on their subscription contracts, then he/she has the right to demand a mandatory unlocking of his/her phone. 


The NTC is now ordered to draft a Memorandum Circular in accordance to DICT’s rules and regulations of the Memorandum order.

Source: DICT

Vaughn is your go-to person when it comes to comparing gadgets especially smartphones. He's also a gamer by heart and the "Hackerman" of the team.

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5 Responses

  1. Jade says:

    ano kaya procedure para ma unlock sya, sa Australia kung hindi ako nag kaka mali pag tapos na contract ko kunwari sa iPhone i restore mo lang ok na , sa states kailangan mo dalhin doon.

  2. Jude says:

    Other countries prohibits locking of phones. Anyway, hope that the unlocking service will be free of charge.

    • DT says:

      SOME other countries prohibits locking. MOST other countries lock the phone durring the contract period. Grouping all other countries together is very ignorant. It’s not like there are only Philippines and “the rest”.

  3. Anonymous says:

    If they really wanted this to be strictly implemented by the carriers, I suggest that NTC announce a schedule of dates and set up a booth at the malls, so that the public can bring in their carrier-locked phones and force the carriers to unlock them for free. Else, I don’t believe these carriers would fully comply.

  4. bern says:

    Globe has been welcoming this, I have just tried this once when I called 211 and asked them to unlock my Galaxy Note 5 after my locked-in period, at first I thought they would not agree but to my surprise the agent happily assisted me and she asked the IMEI number of my SIM slot and processed my request.

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