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The Fiscal Incentives Review Board (FIRB) is a key government body that oversees the grant of fiscal incentives to registered enterprises in the Philippines, particularly those in economic zones. Its policies, especially regarding work-from-home (WFH) arrangements for the Business Process Outsourcing (BPO) sector, have been a central topic of discussion, affecting investment decisions, employee retention, and the country's economic reopening strategy.

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Frequently Asked Questions

What is the FIRB's main policy regarding work-from-home for BPOs?

The FIRB has maintained that work-from-home (WFH) is a temporary arrangement and has directed policies towards fully reopening the economy. Through Resolution 19-21, it allowed a hybrid work scheme with up to 90% WFH only until March 31, 2022. The board's stance is that BPO firms wishing to implement 100% WFH schemes must give up the tax incentives they enjoy, as the law requires operations to be conducted within ecozones to qualify.

How did BPO companies respond to the FIRB's return-to-office mandate?

Several BPO companies chose to forgo their fiscal incentives to retain hybrid or work-from-home setups for their employees. For example, Concentrix decided to let go of its tax perks to maintain its hybrid work scheme. Some firms also began moving their registration from the Philippine Economic Zone Authority (PEZA) to the Board of Investments (BOI) or deregistering to become normal corporations to continue flexible work arrangements.

What was the impact of FIRB policies on potential investments, according to industry groups?

Industry groups like the Semiconductor and Electronics Industries in the Philippines Foundation Inc. (SEIPI) attributed capital flight to government policies, including the FIRB's return-to-office mandate. SEIPI stated that about USD 3.6 billion in potential electronics investments were set to be committed to other countries like Vietnam, Thailand, and China, citing the rationalization of incentives and the RTO policy as key reasons.