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PEZA permits hybrid work for BPOs, RBEs up to September 12

In consideration of information technology-business process outsourcing (IT-BPOs) firms and registered business enterprises (RBEs) which cannot immediately transition by April 1 in accordance to the “return to office” mandate, Philippine Economic Zone Authority (PEZA) Director General Charito Plaza has announced that the agency is accepting applications for letter of authority from PEZA-registered BPOs and RBEs seeking to implement an extended hybrid work arrangement.

PEZA has been issuing letters of authority even before the Covid-19 pandemic began. Meanwhile, the said approval to be granted this time would remain in effect until September 12, 2022, the stipulated end date of the state of calamity in the Philippines by virtue of President Rodrigo Duterte’s Proclamation No. 1218.

Previously, the Fiscal Incentives Review Board (FIRB) decided via Resolution 19-21 to allow the hybrid work scheme until March 31, 2022, with work-from-home (WFH) or work-from-anywhere (WFX) available for up to 90 percent of BPO workers. The FIRB rejected the proposal to extend the hybrid work setup until December of 2022.

“Now that pabalik na tayo sa normal, gusto ng ating gobyerno na (maging) normal na rin ang takbo ng ating ekonomiya at ito ang solusyon ni PEZA, ang 70-30,” Plaza said.

“PEZA therefore is just restoring back to the regular ratio of not more than 30 percent domestic sales allowance and WFH work ratio. PEZA is giving the institutionalization of the hybrid work scheme to include DOLE’s (Department of Labor and Employment) protection, safety, and security of tenure of workers engaged in the virtual or WFH schemes to the next administration,” the PEZA Director General added.

In relation to this, Plaza has addressed concerns on how some BPOs are reportedly moving away from ecozones to keep WFH for BPO workers, a phenomenon which was earlier observed by the Department of Finance (DOF).

“There is no truth that our registered IT-BPOs and RBEs have left our ecozones. Despite having the same fiscal incentives with the BOI, it is not easy to cancel an operation. We also have a protocol that prohibits an enterprise for a double registration,” she said.

PEZA has 1,274 IT locator companies operating in 297 IT centers/parks as of December 2021. Overall, they reportedly provided 1,017,559 jobs nationwide with exports amounting to USD 15.797 billion.

Bpo Industry

As for PEZA Deputy Director General for Policy and Planning Tereso Panga, he assured they are working closely with the Board of Investments (BOI) to institutionalize the WFH setup in the Strategic Investment Priority Plan (SIPP). Furthermore, he said that up to 30 percent WFH should be permissible not only under PEZA regulations, but also under the Corporate Recovery and Tax Incentives for Enterprises (CREATE) Act, and the Telecommuting Act.

“As long as our ecozone locators doing hybrid work are complying with the minimum 70 percent export sales and minimum 70 percent on-site report by their workers, they are (and should be) entitled to enjoy our tax incentives,” according to Panga.

PEZA’s hopes appear to be pinned on the next administration in terms of institutionalizing the hybrid work scheme, including protections and security of tenure for employees who would continue to be engaged in WFH operations. The agency is reportedly coordinating with the IT & Business Process Association of the Philippines (IBPAP) to campaign for FIRB’s consideration of a hybrid work scheme, with three schedules proposed to adopt the ratio of a 60 percent WFH: 40 percent on-site; 40 percent WFH: 60 percent on-site; or 50 percent WFH: 50 percent on-site; in staggered implementations.

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Avatar for Arius Lauren Raposas

A public servant with a heart for actively supporting technology and futures thinking, responding accordingly to humanity's needs and goals, increasing participation of people in issues concerning them, upholding rights and freedoms, and striving further to achieve more despite our limited capacities. In everything, to God be all the glory.

3 Responses

  1. Avatar for Anonymous Anonymous says:

    How? Individual employees are taxed based on wage brackets and progressive rates. Tax perks for PEZA located IT-BPOs are enjoyed by employers, not employees.

    • Avatar for Paul Paul says:

      This is a point of contention with PEZA/DTI and the BIR, quote from https://mb.com.ph/2022/04/10/peza-bir-to-resolve-wfh-tax-incentives-issue/

      “Registered enterprises who keep to this (70-30) will continue to enjoy
      incentives. However, what can be questioned later by the BIR is whether
      the incentives should apply to all of the project’s revenues, or only
      to the revenues associated with the 70 percent done onsite,” said
      Lopez, who is also PEZA chairman.

      Combine this with PEZA’s interpretation of the law that the 70% sales ratio rule could also be read as 70% on-site employees, quote from https://mb.com.ph/2022/03/27/peza-to-allow-70-30-hybrid-work-model/

      Based on her explanation, PEZA is just trying to apply the same 70-30
      (export-domestic) sales ratio for its hybrid work arrangement proposal.

      If BIR applies the incentives to only the 70% done on-site, then for the remaining 30% of employees whatever income they earned while WFH may not be accounted for under the tax perk.

      Although yes I do agree, I hope that they still apply the tax perk wholesale at the employer level, not the employees.

  2. Avatar for Paul Paul says:

    Apparently the BIR can still remove the tax perk from those who are WFH, only those reporting to BPO on site can have it. So in practice WFH staff will have less take-home pay due to increased taxes.

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