#sss it

Earlier, my wife and I went to the SSS Pasig Branch to consolidate her contributions for her maternity benefits, and there we witnessed firsthand how sucky the “Self-Service Information Terminal” that are installed inside their branch. How it's supposed to work There are a total of three machines inside the branch and each machine is equipped with two SSS ID sensors. One sensor can only read the old SSS ID, while the other can only read new cards called SSS Unified ID. On the other hand, the Old SSS ID sensor only requires the user to place the ID where the sensor’s laser can hit it. SSS Self Service Machines in real life In reality though, the machines are far from perfect. Poor on-screen instructions – The moment a member arrives at the machine, he/she is greeted with three options, one for old SSS ID card holders, another for SSS Unified ID card holders and another is called “Web” which will direct them to the SSS website. Both sensors (for old SSS Card and UMID) were a hit or miss in terms of properly scanning the member’s ID and, sadly, most of the time it’s the latter. Read more in our articles including "Why the SSS Self-Service Information Terminal sucks" and "Php50 Million to redesign gov.ph".