top bpo firms philippines

With over 1.4 million workers employed in information technology-business process outsourcing (IT-BPO) firms to date, this sector is regarded as one of the largest employment generators in the Philippines. Not all BPO firms, however, have exponentially increased their labor force during said span of time. Quantrics Employee count: 5,000-10,000 Established in Canada in January 2016 and opening its doors in the Philippines as an offshore BPO, Development and Shared Services center in August 2016, Rizal-based Quantrics is a newcomer to the booming Philippine market. In 2005, TELUS invested in Ambergris Solutions, a boutique BPO in the Philippines, as a means to offer additional customer service and some operational redundancy for North America. Conclusion If we are to believe employee statistics available to us at this juncture, around 30 percent of all BPO employees in the Philippines are currently under the pay of the top 30 IT-BPO companies we have listed. Taking these data into analysis, there may well be a significant number of BPO firms across the country having less than 500 employees, perhaps bordering the level of small and medium-sized enterprises (MSEs). Disclaimer: The employee count is limited to workers they have in the Philippines, albeit it is understandable that international operations of these BPO firms would account for them a greater number of employees besides what they currently employ in the Philippines. Read more in our articles including "Largest BPO companies in the Philippines by employee count" and "Top earning BPO & Call Center Companies in the Philippines".