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NTC bans two companies from sending spam messages, seeks to fine them

The NTC or National Telecommunications Commission has ordered health insurance Caritas Health Shield Inc. and training provider Center for Global Best Practices to stop bombarding Globe Telecom users with spam messages. This is due to the complaints filed by Globe itself regarding unsolicited text messages sent to its subscribers urging them to avail of the companies’ services.


“This NTC directive should provide some breathing space for Globe customers who constantly receive annoying spam messages,” said Froilan Castelo, General Counsel of Globe Telecom. “Globe will continue to exercise all legal means possible to ease the burden inflicted on our customers by companies that employ text spamming as a marketing strategy. Such companies should be forewarned that similar complaints will be filed against them unless they unilaterally stop sending annoying spam messages to our customers,” he added.

In addition, Globe wants both Caritas and CGBP to pay fines and penalties on top of permanently banning its agents from spamming their subscribers again.

Globe isn’t stopping there. They’re currently in the process of filing complaints against two more unnamed local business organizations that are reportedly sending promotional spams.

How their system works is they first send warnings to numbers reported of sending spam messages, while those confirmed get their numbers deactivated from the service.

Have you received such text messages? For Globe and Smart users, you can report these spammers by clicking through the link.


Kevin Bruce Francisco is the Senior Editor and Video Producer for YugaTech. He's a Digital Filmmaking graduate who's always either daydreaming of traveling or actually going places on his bike. Follow him on Twitter for more tech updates @kevincofrancis.

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16 Responses

  1. laboolaboo says:

    nakakabwisit nga yang Caritas na yan. Tapos tatawagan ka pa na kesyo within the day nalang pwedeng i-avail yung ino-offer. Bordering scam na yung ginagawa nila, haha.

  2. Hans says:

    Ang globe tolerable pa pero, ang Smart matindi kung kumurakot kasi sa kanilang spamming strategy at ninanakaw pa ang load dahil sa pinapadala nilang Ring Tune, Caller Tune, VAS message, at kung anu-ano pa na hindi ka naman suma-subscribe sa ganung service nila pero kusang dumarating at uubusin talaga ng Smart ang load mo. Kung tawagan mo sila ang daming driven Menu binibigay sayo hanggat sa maubos lang ang load mo. Kakainis talaga!

    • Raphiduz says:

      You are right Hans. I used to be a Smart prepaid subscriber before. Every time I buy 30pesos eload, automatically the smart system sends me ringtone and ring back tone that I never subscribed. The problem, I lost my eload without me using a single cent. It happened to me almost 5 times. I called Smart Customer service of this problem, he advised me to unsubscribe to the said ringtones, I told him, how can I unsubscribe wherein I never subscribed to any promos? I ask them to refund the load that the system deducted from my account. Unfortunately, after more than a month, Smart never returned the load that I lost. Then, I switch to Globe for prepaid. Same thing happened, I lost also my load, but the difference, Globe refunded me of lost prepaid load. With the good customer service of Globe, I switch from prepaid to postpaid. So happy that I switch to Globe.

    • thor says:

      Same reason i switched to globe. mas hasssle makainan ng load. sa globe, nagreport na ako na ndi ako nagsubscribe sa kahit anong promo, and i get a refund.

    • jp says:

      Malakas talaga magnakaw ng load ang Smart. Masasayang lang ang oras ng mag co-complain dahil walang mangyayari. Been there, done that. I had a Smart number that I have been using for 6 years. Kailangan ko talagang bitawan na dahil umaabuso na ang Smart. Sobra na. Kakuntsaba nila sa pagnanakaw ang mga Content Providers na walang konsiyensiya. Patama talaga sa kanila ang campaign ng Globe na iwas “nakaw-load” by providing subscribers real-time updates on load usage. Smart Communications, Inc., “magnanakaw”

  3. jdGONEMAD says:

    Dapat isa-batas na ang sim registration.

    • Oona says:

      I agree!

    • boybato says:

      yeap, agree din ako. siguro male-lessen ang mga spam messages kung magkakaroon ng sim registration kasi it would be easier to pinpoint kung kanino galing yung mga messages. :-)

  4. Ryan says:

    Babagal ang kita ng mga telco. so di cla pabor jan. alam nyo nman gus2 nla plaging may benefits sa kanila

  5. Satisfied? says:

    Bakit ang Globe hindi kasama sa ban? Dapat NTC bukas ang inyong mga mata sa Globe, Internet ko sa CP ko sayang lang pera…. upto 7Mbps… :) joke….



    (Spam message can be absorbed… slow internet by paying right… NC….. you decide….)

  6. Kalbo says:

    meron pa ung isa yong kay John Calub, grabe maka send ng spam text.. iba iba pa talaga number ginagamit..

  7. zeeguy says:

    There’s no stopping them! Just received another spam text from Caritas Health just this morning!

  8. Hen-Sheen says:

    “Where do get funding’s for all of these?” Infinite money then!

  9. migs says:

    Please also ban the behealthy 2346 by globe,once ngload ka mgpapadala n agad sila and bwas ka na sa load mo

  10. pisting yawa says:

    Sa inis ko dyan sa mga spammers at scammers na rin. Everytime na may nare-receive ako ng ganyan ni-forward ko sa kanila paulit ulit 2+ hr non-stop.

  11. bryan_mmx says:

    si anthony pena dapat isunod. takte yan and dami binebenta bluetooth magicjack fibrelife kung ano ano pa ang kulit sobra

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