NTC bans two companies from sending spam messages, seeks to fine them
The NTC or National Telecommunications Commission has ordered health insurance Caritas Health Shield Inc. and training provider Center for Global Best Practices to stop bombarding Globe Telecom users with spam messages. This is due to the complaints filed by Globe itself regarding unsolicited text messages sent to its subscribers urging them to avail of the companies’ services.
“This NTC directive should provide some breathing space for Globe customers who constantly receive annoying spam messages,” said Froilan Castelo, General Counsel of Globe Telecom. “Globe will continue to exercise all legal means possible to ease the burden inflicted on our customers by companies that employ text spamming as a marketing strategy. Such companies should be forewarned that similar complaints will be filed against them unless they unilaterally stop sending annoying spam messages to our customers,” he added.
In addition, Globe wants both Caritas and CGBP to pay fines and penalties on top of permanently banning its agents from spamming their subscribers again.
Globe isn’t stopping there. They’re currently in the process of filing complaints against two more unnamed local business organizations that are reportedly sending promotional spams.
How their system works is they first send warnings to numbers reported of sending spam messages, while those confirmed get their numbers deactivated from the service.
Have you received such text messages? For Globe and Smart users, you can report these spammers by clicking through the link.