Poll: Do you do online banking?

Abe Olandres May 16, 2009 · 1 min read

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Half a decade ago, having able to transact with your bank online is just a new idea. Today, it looks like banks are heavily promoting their online banking portals. But do people really use it?

If Alexa is any indicator, BPIExpressOnline is a popular destination with a rank of 19,817 and peaking at 20,000 uniques a day per Google Trends. Our poll this week asks if people really use the online services of their banks. Here are some of the options:

Yes, I regularly use online banking services of my bank.
No, I have savings account but don’t do online banking.
I want to but don’t know how.
I don’t have a bank account so i don’t need one.

I have something 7 accounts on 5 different banks and only use online banking in half of them to pay utility bills, credit cards and receive Paypal fund transfers. I liked BPI and BDO while Metrobank’s site is still IE-only even after a revamp.

Please proceed to the poll section on the right and submit your answers (or lave a comment and let us know which banking service you liked the most).

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Abe Olandres

Editor-in-chief

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

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112 Comments

Vernarie · 17 years ago

BPI all the way!!!
They let you pay so many important merchants.
They give you points for your online transactions.
I don’t have to go to long lines just to pay for our bills and I get free food on the side!
I love BPI.

Patrick · 17 years ago

Yes, I do online banking mostly for my Paypal transfers with UnionBank. I’m glad I haven’t had a problem with them since last year.

SoNn · 17 years ago

I use MetrobankDirect on Firefox and Safari (on my Mac), and Chrome (on my PC at the office). I hate IE. But the point is, Metrobank’s online banking facility doesn’t just work on IE, as mentioned above.

Paul · 17 years ago

Yes, I regularly use online banking services of my bank.

Marissa · 17 years ago

I use online banking to pay for bills. So much easier than lining up.

Jason Teh · 17 years ago

I like Chinabank Online Banking. Quite Complete. but what is the best you can transfer funds to other bancnet member bank for 25 Pesos only… Limit 20K a month. Pretty much best feature. Also can be linked to http://www.bancnetonline.com.

Try it its really awesome.

Kerwin · 17 years ago

I regulary do on all my three accounts, it’s far more convinient not just paying the bills..

But my question is how secure is it?

Arnold Gamboa · 17 years ago

I regularly use BDO’s online banking facility.

czaroma · 17 years ago

Yes I do online banking and find it very convenient. I use it to check our account balances, pay credit card bills, transfer funds and receive payments as well.

I find BPI express online better than HSBC and BDO.

Glenn Ong · 17 years ago

Yes, I use online banking very often to pay utility and credit card bills. It really saves time and efforts!

I go to BPI to view statements, pay DSL/credit card bills, and reload my prepaid phone; HSBC to pay all utility bills. But I plan to transfer paying utility bills through BPI, since the rewards system is much more applicable to me, plus it doesn’t need a security device to login. Haha.

Ton · 17 years ago

Been a BPIexpressonline ever since it started. Excellent. Best one I’ve used so far (I’ve used quite a few), especially since their upgrade. I do all my banking online, except for the occasional cash deposits. Makes me wonder sometimes why drones of people still line up in banks to pay bills :)

BDO does not report transactions accurately. Database fetching and sorting is off, and some details are left out (check numbers for example). It such a simple issue that they can’t address, its now becoming very annoying.

NetBooks Philippines · 17 years ago

Yes, I regularly use online banking services of my bank.

– BPI – To view recent (savings and credit card) transactions and balance. And credit card payments.
– BDO – To view recent transactions and balance.
– CitiBank – To view recent credit card transactions and balance.
– EastWest – To view recent credit card transactions and balance.
– AlliedBank (bancnetonline) – To view recent transactions and balance.

Bob Reyes · 17 years ago

I have 5 bank accounts, and I use the online banking facilities from 4 of them (Allied Bank doesn’t have one other than Bancnetonline.com). I use BDO, UnionBankPH, UCPB, and GE Money Bank.

bouie · 17 years ago

I use BPI Express Online. I load my Globe prepaid with it, pay my utility bills, and transfer baon money for my brothers and sister. It’s really convenient.

Phaw · 17 years ago

I use, Metrobank, Unionbank, HSBC, Citibank online portals and I think HSBC is the most secure with their security tokens.

Micheal fung · 17 years ago

I use allied bank and BPI for online.

I would think that BPI has the best online service out of all.

they are holding contests too for BPI online users! how cool is that!?

just check out their expressmorefreedom website for more details

myke · 17 years ago

Yes, I regularly use online banking services of my bank.

from where I am I use it for
– paying electricity
– paying satellite tv subscription
– paying credit cards
– sending money
– paying internet services
– buying prepaid cards
– transferring money for house rent
– paying my daughter’s school fees

also visit bpi online to check my credit card usage

Richard · 17 years ago

I use Unionbank’s EON for Ebay transactions and Citibank Online to pay my bills.

Richard · 17 years ago

I do online banking using Unionbank’s EON account to transact in Ebay and Citibank to pay my bills.
if you guys does online banking, make sure you printout the transaction number, coz that’s your proof of payment if ever a system glitch messes things up.

thecalls · 17 years ago

i never experienced paying my bpi bills over-the-counter, i always do it online. it’s a really good service except the soa for savings accounts are not always updated.
regarding metrobank, i used to have savings there and i was using their online banking service as well on my firefox yuga, and that was like from jan-march of this year.

thecalls · 17 years ago

jong · 17 years ago

i use BPIexpressonline to check my account and pay the bills as well..

kapusotkapamilya · 17 years ago

Yes Online banking is very useful for me. But I do not fully trust it.

cArLo_AnGeLo · 17 years ago

I use the online banking facilities of Citibank and BDO. SO far, I haven’t encountered any problems yet. Very convenient for online commerce. :)

cArLo_AnGeLo · 17 years ago

abe, saw you on Q11’s Ang Pinaka..

Vicoi · 17 years ago

Yes, I do via BDO to pay CC bills as well as other utilities. Very convenient.

leo23 · 17 years ago

BPI is the best,i used it regularly in paying bills and fund transfer.

vern · 17 years ago

I live in the US, so this may be irrelevant … but I do all my finances online … American Express, Wells Fargo, Student Loans, CitiBank, etc. Mint is a great tool.

spiderye · 17 years ago

Oh. so BPI would be the best choice. I have an ATM Account with them. So maybe I should activate it for online banking. thanks.

Dexter | Techathand.net · 17 years ago

I use Metrobank and citibank for my online transaction

zch24 · 17 years ago

I use Bancnetonline to pay phone and utility bills. So far so good. I also wish that they would include loan payments (Chinatrust, to be more specific) on the transaction types.

Andre Marcelo-Tanner · 17 years ago

i use HSBC, Unionbank, BDO, BPI
HSBC is really good
BDO is so so
Unionbank is ok but annoying at times.
I think BPI has the best since it can let you do so much for corporate accounts like pay SSS, BIR, Philhealth, bills, forex, salaries etc etc etc. and you can transfer to it from Xoom almost instantly. BDO on the other hand is limited in internet services.
Oh citibank is ok for CC and paying bills but thats all.

I’d rate BPI and HSBC as top

JP Caparas · 17 years ago

While scanning through forums today, I’ve rounded that BPI has garnered by far, the most positive remarks.

I’ve been hearing a lot of good news about BPI like the uncompromising salary and great benefits they shower their employees with. So it’s no wonder the IT department keeps the site in tip-top shape.

For skeptics and those who don’t know which banks to choose from, you might as well type in “[Bank Name] sucks” in the Google Search Form to get a more realistic view on how users rate their banks. It may save you the future hassle of fund transfer delays or glitches.

MP · 17 years ago

Yes, I regularly use online banking services of my bank.

For SOA, and Bill Payments

Jason · 17 years ago

Yes, I use it to pay my bills. I like BPI and UCPB the most.

BankNetOnline · 17 years ago

Yep, been using both Paypal and Bancnet to pay for dues. So far haven’t encounter any error/glitch.

goosebumps · 17 years ago

As an OFW, online banking is very helpful. I dont need to go to my bank here to send remittance to Philippines. Everything is through online. It saves time and very convenient. I can also pay my bills back home even im overseas!! excellent banking innovation!

loadex · 17 years ago

currently using Eastwest bank online facility

spiderye · 17 years ago

i’m going to sign-up to an account next week. which bank gives the best method to transfer payment from paypal? thanks.

Vidar · 17 years ago

OT: Sensya na sa abala pero I hope you can feature in your blog the issue with the 20% P2P download speed that is currently implemented by Globe.

Jhay · 17 years ago

I use Unionbank’s EON services to transfer PayPal funds and that’s pretty much it.

No credit cards or online payment of bills for me.

biliPH · 17 years ago

yup, i pay bills through my bank’s website. i think most web-savvy users do online banking

RJ · 17 years ago

FYI, Metrobank Online supports non-IE browsers. I use Chromium on it everytime I need to pay my bills and check my account balance. :)

Enteng · 17 years ago

Yep, I do.. on all my accounts, and CC’s as well. It’s less hassle, no falling in-line.. day or night.

:-)

Lyn · 17 years ago

I do online banking for my HSBC account – to pay my bills and transfer funds. Very convenient!

-A

-anton- · 17 years ago

OT: same question with Jayson above. Has Globe already put a cap on P2P? And oh boy has my net connection this 2 weeks been so slow and “paputol putol”

whaâ„¢ · 17 years ago

i’d love to do online banking but i only have 20k in my bdo accnt… will it be possible to enroll in to online banking?

Ardz · 17 years ago

I use online banking regularly especially when paying by card bills and doing fund transfers from a city branch to a provincial branch. I like bpiexpressonline but the enrollment of bill payments at the bank defeats the purpose of online banking. Metrobankdirect is better in this case since they have already pre-enrolled many merchants for your bill payments.

andrew01riza · 17 years ago

– Yes, I regularly use online banking services of my bank.

I use 2 online banking, BDO and Union Bank. I appreciate more of BDO’s but the downside is it lacks reporting information’s on my transactions.

Union Bank however is good with it’s reports but the password expires every 60 days, and i have to call my branch to update my password.

online banking is good to pay bills and convenient to view your moolah status, if someone deposits payment or you already got salary. Before it was Jurassic to go to an ATM machine to check it.