看来问题不仅限于Note 7：Facebook上流传的一则帖子称，当地版本的 Samsung Galaxy S7 Edge在使用过程中也发生了燃烧。
根据用户翁·布里奥内斯（Weng Briones）在Facebook上的发帖，该设备正由其孩子使用时，突然冒出浓烟，内部火焰吞噬了手机显示屏和背板的大部分区域。随后，布里奥内斯向 Samsung位于SM Taytay的概念店寻求协助，并立即获得了全额退款。
这并非 Samsung 设备首次出现燃烧问题，全球范围内也曾有 数起类似案例。韩国科技巨头今年的 Note 旗舰机型同样遭遇此类问题，导致 大规模全球召回 以及 推送 OTA 更新将电池电量限制在最低水平，以防止意外发生。
我们正在等待 Samsung PH 就此事发表评论。
My problem with my s7 edge is the dark translucent lines, issue with the integrated graphic chip. It’s been a month, ang bagal ng service ng samsung ????????
Mine is just four days old… im going out of the country soon… if my s7 edge breaks pano ko mapapaayos to.. hindi covered ng warranty nila pag ma overcharge at puputok ang battery… nakaka praning! I should have bought an xperia..
A friend of mine had her month old s7edge checked at samsung service center because while charging it the body deformed(umangat). Now the service center wants her to pay for anew battery citing the reason of overcharging which is not covered by warranty. How can they prove it was overcharging, also its a new phone tendency is to take good care of it, when it feels hot you let it rest. I’m thinking the center if they can avoid warranty claims will do anything
pineperahan pa kyo ang kakapal ng muka haha … try mo i report sa samsungg ph mismo di lang sa service center and post it in fb . kalokohan 1 month palang and their phone should have an anti overcharging support na s7 na yan di yan old phones
@ El Gato
i have already tried wiping the cache procedure etc. which fixed the abnormal heating even without using the data or just when it is idle as mentioned in other forums. only thing i havent tried out is what you mentioned tinkering with the os since i am not able to stay long at home in my pc due to my work sked. anyway, thanks for the info and will try to do so when i have time.
Given the choice between waiting for a Note 7 replacement or getting the S7 Edge, which would you choose? Would appreciate all your opinions
I have private messaged the author with regards to other cases and undocumented reports of exploding S7 Edge/S7 units here in PH. I hope Samsung will have an investigation regarding this.
my hand-me-down samsung galaxy note 2 (with broken screen) also heats up when being charged. can samsung fix the screen for free? ;)
@carlo, have you tried backing up your data to the cloud and/or external sd card, wiping your phone’s data and cache partition, and then restoring your data back to your refreshed phone?
as an alternative, have you downgraded to previous OS? idk if samsung knox is tripped when going back to previous OS but troubleshooting normally requires (1) previous OS, (2) update from OTA, (3) update from full marshmallow OS, (4) wiping data, wiping partition cache, etc to refresh OS…
How about the issue on the note 5 heating up? my note 5 keeps heating up more than the usual whenever i try to use my data after i updated to marshmallow. for almost 3 months now i’ve never been able to use my data on my note 5 just to keep it cool.
They are so focused with note7. Other samsung models with defective battery?
This is the power of social media. Dati pa naman yang mga ganyang issue panahon pa ng nokia. Ngayon kahit isang incident lang pwede palakihin at malaman ng buong mundo and becomes a global issue. Pauhan na kc ngayon ang mga bloggers na makapagreport ng ganito to gain popularity which is also not bad for the consumers kase bantay-sarado na ang mga brands. Any unit/brand naman pwede mangyari yan which is called factory defect/manufacturing defect. Kaya nga may tinatawag na “Warranty”. Iisa lang naman ang dapat matutunan dito, “Wag bumili sa grey market or from anywhere without the official warranty”.