Globe Telecom clarifies P2P Issues

I have been getting inquiries from people asking about the peer to peer issues with their Globe DSL. Today, Globe Telecom has issued a formal explanation regarding the issue. See details below:

These are information that are being disseminated to all CSRs to be relayed to customers when they inquire about the alleged bandwidth capping.

What is Peer-to-Peer (P2P)

P2P is a file sharing mechanism that allows files to be swapped directly between users’ computers instead of having the file first stored on a server between them. An example of a P2P application is BitTorrent.

What is our official message to NTC and to subs who have complained?

There was a network activity last Friday, May 15, that affected P2P applications. This is being corrected today and your connection experience will be back to normal by tomorrow.

Is Globe implementing Bandwidth capping?

No, we are not implementing any capping at this time.

Will Globe implement bangdwidth capping in the future?

We will have to review our network set-up and take appropriate action, if we detect abusive usage that degrades the quality of the network and affect other subscribers’ experience.

Why will Globe do this?

This measure will only be taken if there is a clear need to protect all Globe subscribers from a few abusive users.

Note: It is estimated that 60% of the total bandwidth usage in the Philippines are used by P2P networks.

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

50 Responses

  1. Avatar for zEr0-IcE zEr0-IcE says:

    Yuga, thanks for the update. I (like most internet whores) rely on people like you for updates regarding these rumors (and I almost believed them)!

    Although, it is possible they were “testing the waters”.

    I hope we get more updates regarding this.

    I never signed anything informing me about these limits and I don’t expect to experience such.

    Thanks again Yuga. More power!

  2. Avatar for elmer elmer says:

    *promised

  3. Avatar for elmer elmer says:

    oo nga.hindi abusive ang customers na nag-pp2p dahil ang binabayaran naman nating speed ay NEVER naaabot as promised ng mga advertisements nila. Sila nga ang abusive kung tutuusin dahil hindi nila tinutupad ang promise speed sa price na binabayaran natin. i think this is true to most ISPs, if not all.

  4. Avatar for dapeke dapeke says:

    They shouldn’t say UNLIMITED Intenet Usage if they will limit the internet use. The problem is not about P2P users but their Bandwidth. They should allocated more bandwidth to accommodate every single customer and give them the speed that they are paying for. What’s the abuse for using the internet connection that your are paying for a certain speed and for unlimited usage?

  5. Avatar for vance vance says:

    sounds like the one they have in UK…. it says unlimited but then under the hood they will capped your bandwidth… Hay one day we all be paying the internet by meter.

  6. Avatar for Andre Marcelo-Tanner Andre Marcelo-Tanner says:

    yay stop using Globe, theyre bad enough as it is with downtime and response times.

  7. Avatar for kristine kristine says:

    booo! kung hindi nila kaya ang p2p lilipat na lang kami ng internet provider

  8. Avatar for Carl Carl says:

    They should fix their DNS first!

  9. Avatar for Go Go says:

    i pay for 512kbps subscription

    globe provides 512kbps or less

    so what the f**k does that mean globe? how do i become an abusive user if i download from P2P with my 512kbps subscription? huh? huh?

    what the heck Globe not capping at this freakin time?! if you have plans then say it now so i could move on with other dsl provider who provides better service anyway!

  10. Avatar for paolo90 paolo90 says:

    I think this so called “network activity” is their testing of a new shiny toy they bought for P2P shaping :P

    Shame, still, on Globe for even considering this. The fact that they can’t give a straight up “no” as an answer to the 4th question means that they are STILL looking at the viability of doing this.

    In addition to this, they have totally missed the point of P2P. P2P is a concept used by many file sharing applications. It is not in any way a “file sharing mechanism.” It is more than that.

  11. Avatar for pinoy2 Philippines pinoy2 Philippines says:

    Better file Globe Broadband Internet Service Complaints!

    yun lang..

    do you want to complain them then make an appeal yun lang…

    go to NTC too..

    Nahihiya ba kayo mag-komplain!!!

    kung makikitanyu yung post ko labs ko ang Globe DSL.

  12. Avatar for Micheal fung Micheal fung says:

    I think they’ve been doing this since I transferred to Globe. Everytime I DL’d something using a torrent client, I won’t have internet connection the next day.

    Also, their Globe Visib (Globe tattoo) service sucks! I’ve been using the 2k unli plan for 2 years now and this Feb, it started to be wonky! Until now, it’s not yet fixed. I’ve been calling and bugging them daily but, no use.

  13. Avatar for Jose Farrugia Jose Farrugia says:

    Bandwidth capping will only bring misery and unsatisfied customers. And do take note that not only P2P sharing is illegal as new websites use torrent technology to stream videos online ;-)

  14. Avatar for jayson jayson says:

    There was a network activity last Friday, May 15, that affected P2P applications = test run of bandwidth shaping. Result: angry subscribers, test run failed..

  15. Avatar for Jhay Jhay says:

    Globe should clarify what “abusive usage” means and they also should explain that portion of the service agreement that says they’re restricting P2p download speeds to 20% of a user’s subscription plan.

  16. Avatar for piratefan1979 piratefan1979 says:

    i KNEW something was strange when i couldnt get more than a 20kb/s download speed. :-S i even called them up to ask what was wrong but they denied it… i wish i read this article before formatting.. :-(

  17. Avatar for cris cris says:

    Abusive usage? I say what the heck is that?

    Every customer who pays DSL from their hard earned money should have the freedom how they use it. They’re paying for it, simple as that.

    Instead of capping the user’s bandwith they should improve their network to accomodate P2P users.

  18. Avatar for kapusotkapamilya kapusotkapamilya says:

    so this is why my internet has been slow since friday.. not good

  19. Avatar for loadex loadex says:

    what?.. 60% of bandwith is used by P2P.. then by all means globe should not put a cap to bandwith for P2P user.. eh baka kaya may subscriber lang ang dsl not only for Globe.. but also for other provider is because of P2P..

  20. Avatar for Reel Advice Reel Advice says:

    hm…what makes me wonder is how they deem what “abusive” use is.

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