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Home » Sen. Miriam files Taxi Passenger Bill of Rights Act

Sen. Miriam files Taxi Passenger Bill of Rights Act

Senator Miriam Defensor Santiago recently proposed a law called the “ Act” that aims to protect commuters from abusive taxi drivers and operators.

taxi

According to Senate Bill No. 1206, Section 3, taxi passengers in the country shall have the right to:

A. Be picked up and transported to their stated destination by any available on duty taxi driver, subject to applicable traffic regulations;
B. A fare meter duly calibrated and sealed by proper authorities;
C. A properly dressed and courteous driver who provides assistance, if requested;
D. Travel with an assistance dog or portable mobility aid;
E. A taxi that is clean, smoke free, and in good repair;
F. Direct the route, or expect the most economical route;
G. See the taxi meter;
H. Refuse multiple hiring;
I. Have the air conditioning on or off;
J. See the driver’s identification card, which shall state clearly the driver’s name and the taxi operator’s name, place of business, and contract numbers, and shall contain a picture of the driver. Copies of such identification card shall be displayed prominently inside the taxi;
K. See the plate number of the taxi and emergency numbers for assistance by the Philippine National Police prominently displayed on the side doors and other conspicuous places within the taxi;
L. A quiet atmosphere, upon request;
M. Pay the rate exactly as posted in the meter, subject to other government sanctioned fees; and
N. A detailed receipt.
Taxi drivers and operators who violates these rights shall be fined ranging from Php500USD 9INR 722EUR 8CNY 62 up to Php10,000USD 170INR 14,446EUR 162CNY 1,241 depending on the frequency of the offense.

“We need to enact a law to protect our commuting public, citizens and tourists alike from predatory practices of some taxi drivers and operators and raise the service standards. By doing so, we would establish better public perception to the taxi service industry in general.” said the Senator on the Bill’s explanatory note.

The Bill was filed on August 1, 2013.

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Diangson Louie
Diangson Louie
This article was written by Louie Diangson, Managing Editor of YugaTech. You can follow him at @John_Louie.
  1. yung receipt di nman nila binibigay.

  2. Sampal ito sa LTO franchising board, pero sa dami ng kapalmuks duon wa epek pa din sigurado.

  3. Pasintabi sa mga sensitive, but ang dapat amendahin ay ang revised penal code on modifying circumstances at gawing legal ang pagababarilin lahat ng pasaway na motorbikets, puj, taxi, at bus. Lahat ng nag dradrive ng kotse ay alam iyang mga p.i. class na iyan ang cause ng traffik at aksidente sa daan kya dapat silang pag babarilin on site pag nasagi nabunggo nangcut ot ano pang uri ng aksidente laban sa mga may kotse. Private cars at suv lang hindi kasama ang mga auv like montero fortuner innova avanza trooper pajero adventure crosswind revo everest at mga truck based na diesel powered, at van at ung may yellow na auv at van din dahil pasaway din mga iyan. Again pasintabi sa mga sensitive, but pinoys must now accept dat sila ang mga p.i. sa daan. PS magwala na kau but auv ang montero fortuner everest isuzu any variant or model niu, asian lang po mga overpriced but totali chipipay na mga ito tignan niu loob sasakyan niu napa cheap ang build at looks. Montero kalampag king at pag pinatulin u maiihi ka sa vibration bka kumalas ang welding, fortuner and da rest biahe ka kahit batangas lang gusto mo na magpamasahe pagdating doon dahil owner type jeep ang level ng controls, auv nadin ang trooper at pajero niu nadowngrade na sila sa world market. Wla n kc bumibili sa pangit na mitsu at dead company na ang isuzu ewan bakit meron pa sa pinas yan. At sa kotse, dapat ang minimum ay honda city all variants at top level vios lang, all da rest ng brands, garbage yang mga midget cars na yan eh. Opinyon ko ito as as naka drive ng halos lahat ng mga chipipay at owner ng premium brands, lexus acura at audi. Wla ako bmw benz at porsche dahil cheapo ang loob ng bmw. Dko rin type infinity ng nissan cheapo loob din. Benz ay kgaya din ng bm at porsche nag ooverheat sa long drive. Besides super cheapo ang bmw at benz sa cagayan, sasakyan ng tillers dahil mabibili mo lang mga iyan model 2010 pababa ng as low as 100k. Naka bmw at benz punta ka cagayan mapphiya ka dahil sasakyan ng mga taga saka ng mga may ari ng lupa doon iyan. Pajero trooper 75k lang yan. Lexus honda audi sports sasakyan ng mga anak may ari ng lupa doon. Yang pinupunasan niu pick up na christmas tree sa bling bling, sus yupi yupi yan kargahan lang farm materials.

  4. At befor mag a ulan ng puna mga walang alam dian sa kotse, ang rr bugati lambo ferr at maser ay hindi po premium, kundi luxury ang category dahil d po lahat ay makkbili nian.
    Besides, eto lng massbi ko if u dream on having a lambo, nadrive ko ung aventador sa nurburgring, going 200mph n ako but shit sa lahat ng shit, pra lang ako naka park sa daan ng lampasan ng nissan gtr. Ang nissan na iyan ang kinatatakutan ng porsche 911 class. And nissan gtr is not da king of the class sa gtr, its da hsv. So if u dream having a faster practical vehicle, mag helicopter na lang kau. Just my centavo of advice.

  5. If that bil is passed and enacted…give me two weeks in time…patay at tulog na naman yang batas na yan.

    Yan ang problema kasi eh…sa umpisa lang kung kelan nasa peak na usapan ang topic…pero ilang weeks lang, natabunan na ang issue.

    Have you heard the No smoking in public, may nanghuhuli pa? How about yung taxi issue receipt? Or yung Bus stop A, B and C? Tapos na ang issue, balik na ulit sa dating gawain.

    My suggestion? Patuparin nila ng todo todo yan, at paabutin nila ng isang taon…at kung masanay na mga yan, automatic na sila magbibigay ng resibo, di na yan magyoyosi in public, magbababa at magsasakay yan sa tamang bus stop.

  6. Sa duterte city matagal ng ganyan patakaran dun. kahit piso lang sukli mo ibibigay pa rin sayo. Pwde mo pa machambahan sa gabi pag para mo si meyor driver mo.

  7. Good move madam senator. At least di na sinotto pa.

  8. Gusto ko si Denggoy at Bobong ang gumawa nman ng butas.

  9. I believe the existing rules of LTFRB covers most if not all the provisions in this bill.

    But in fairness with the LTFRB, they do make actions with complaints of passengers. Medyo may katagalan din lang but they do take action. Na-try ko na magfile ng complaint sa taxi driver na namimili, after about 7 weeks, kinontak ako ng LTFRB para sa hearing with the driver and taxi operator (ayaw pa kasi agad bayaran yung penalty so impounded pa tuloy yung sasakyan at hindi maibyahe). So I went to their office the next day and explained what happened. In the end, the taxi operator and driver was fined for the refusal to convey passenger. Tiyak ko lesson na rin yun sa erring driver since I’m sure sa kanya pinabayaran ang boundary nung taxi while it is impounded.

    Ang problem din kasi ay hindi nagsasampa ng complaint ang mga nabibiktima kesyo abala lang, etc. Which is why marami pa rin ang pasaway na taxi drivers.

    Madali na rin naman mag-file ng complaint. You can even do it online at http://ltfrb.gov.ph/main/getinvolved

    Pero nasa pinuno rin yan at political will. Take for example, Davao City. If you have experienced riding a taxi in Davao, dun mo mararanasan na mismong pisong sukli sa taxi meter ay ibabalik pa sa iyo ng taxi driver, malaking kaibahan dito sa kalakhang Maynila na manghihingi pa ng dagdag.

    Same goes as well in Baguio City wherein ibibigay rin ang sukli ng taxi fare mo.

  10. They should have a provision where video evidence is streamlined for use. i.e. phone/camera/etc so it’s not just a he-said-she-said matter.

    At least until we can fit all registered taxis with GPS transponders and dashboard (and cabin) cameras and recorders.

  11. Sana isinama na ni Mirriam ang CCTV sa taxi either monitored ng MMDA or operators. kaso magmamahal nga lang lalo

  12. Yung mga taxi na yan ayaw i honor yung senior citizen discount, nasa batas na nga.

  13. sorry po masyado na hamaba thread di ko na mabasa lahat ng comments. pede rin paki dagdag sa batas na dapat alam ng taxi driver ang bawat destinasyon ng pasahero. ung shortest route and less time consuming. dami kasing taxi driver na sinungaling kunyari di alam ang pupuntahan. in my experience iilan ilan na lang ang mga taxi driver na matino.

  14. Thanks a lot tons pertaining to sharing this particular wonderful people today you learn what you will be talking approximately! Saved. Kindly as well talk over with my site =). You can have a very weblink alter agreement in our midst

  15. There’s certainly a loot to learn about this subject.
    I really like all the points you’ve made.

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