Apple apologizes for FaceTime bug, to release update next week
Apple has issued an apology regarding the FaceTime bug that is affecting iOS devices and promises to release a software update next week.
The FaceTime bug, which was reported in January, allows the caller to hear the other person’s audio even before they pick up the call. Apple confirmed the bug and disabled the Group FaceTime feature.
In the statement, Apple apologized for the issue and said that they have already fixed the security bug in their servers and will issue a software update to re-enable the feature for users next week. They also thanked the Thompson family who discovered the bug and alerted Apple.
Read the statement below:
“We have fixed the Group FaceTime security bug on Apple’s servers and we will issue a software update to re-enable the feature for users next week. We thank the Thompson family for reporting the bug. We sincerely apologize to our customers who were affected and all who were concerned about this security issue. We appreciate everyone’s patience as we complete this process.
We want to assure our customers that as soon as our engineering team became aware of the details necessary to reproduce the bug, they quickly disabled Group FaceTime and began work on the fix. We are committed to improving the process by which we receive and escalate these reports, in order to get them to the right people as fast as possible. We take the security of our products extremely seriously and we are committed to continuing to earn the trust Apple customers place in us.”