After yesterday’s widespread downtime of GCash 235, the company has finally restored GCash back to normal operations.
GCash has been continuously rolling out safety and security measures to prevent unsecured devices from accessing the app. While implementing this, the app remained operational but some customers may have experienced intermittent access to selected services.
As of October 9, 7:00 PM, the intermittent issues 51 have been addressed and all affected services are accessible. We assure our customers that their accounts and funds remain secure.
The latest security deployment is part of ongoing enhancements to ensure the safest and most secure experience for our customers.
Our official channels remain open and accessible for any concerns. Go to the GCash Help Center at https://help.gcash.com, and talk to Gigi.
We advise our users to never share their MPIN and One-time PIN (OTP) with anyone. GCash will never send emails or messages with links nor reach out to customers via calls and other messaging platforms.
GCash did not elaborate as to what additional security measures were put in place but we’ll look into this and update this story once we do.
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