Been asked about this several times before but could not give a more definitive answer since I have not tried all of the postpaid plans. So I thought why not get everyone’s opinion, especially from those who have been on postpaid for many years.
Our obvious choice is between Sun, Smart and Globe and their respective postpaid plans.
- Which carrier offers the most value vis-a-vis the monthly service fee. Meaning, if you pay Php500 MSF, are you also getting Php500 of calls, text and mobile internet hours or do you get more?
- Which carrier offers the most flexible plan so you are able to consume your credits any way you want?
- Which carrier offers the widest line-up of handsets as freebies? Which one carries the most number of “aspired” handsets? Do they offer more than just cellphones as freebies (like tablets, etc.)?
- Which one provides satisfactory or better customer service to postpaid subscribers?
- Which one offers more promos, rewards, and loyalty points to their postpaid subscribers over their prepaid subscribers?
- From a scale of 1 to 10, 10 being the highest, how would you rate your postpaid subscription with your carrier?
I’ve only been a Globe postpaid subscriber because of the iPhone so I can’t really comment about Smart or Sun (although I’ve been contemplating on getting a Smart sub since the only one I have now is the Smart Bro account).
If you’re also a postpaid subscriber, go hit the comments and share your feedback.
Globe is the best. They are also to talk to on disputes.sun stingiest on disputes
9 to globe
its always globe, been with globe for more than 10yrs (3 yrs on postpaid now). although i have dispute still i like their service and plan offers.
I’ve been with Smart Gold for more than 3 years now and I would say they have the best mobile service. Only problem with them is that they don’t have the best marketing strategy to match Globe’s flashy effects. But overall, I’ll rate them 9 out of 10! :)
as far as i know globe is the best postpaid plan ever but yung saakin nasakit ang ulo k kasi pag halmbawa ng bayad ka minsan matagal bago mag reflect now i try smart gold plan 500 consummable
Globe has the best postpaid offerings.
The plans are flexible and can be customized to match your needs.
I’m currently on Plan 1799, I get 1799 fully consumable, 15 hrs of free Mobile internet and a free iPhone 4! san ka pa :)
aww. free ang iphone4 mo sa plan 1799? hmmm how come mine was not totally free… got mine at plan 1799 with 9k+ payment for the iphone…
Any ways my plan before was fully loaded plan then I changed to the Internet plan they have… 1k for unli-internet and 799 for consumable..
i have both globe and sun. no plans of getting smart.
Globe: nice signal but crappy customer sevice. Never did they call or send a mail to inform you of your rewards. (Used to be a Globe sub during late 90’s) You need to call and nag them for your loyalty reward. 2
Smart: They call or send a mail about your reward and new phone once your 2 year contract is about to end. 8
Sun: Meh… what do you expect for a cheap price but usable still. 5
ilang years po ba plan 350 ng sun cellular? pkisagot po asap tnx.
2 years kung may phone na included..3 months kung line lang ☺
Thumbs up with Globe. I really don’t care paying for the premiums since I am getting reliable signal, Continuous service and Constant Clear Communication anytime and anywhere I need it.
Sun may be the cheapest, but for most of the time calls could not connect.
Talagang malupit ang SUN…tingnan mo binebenta na…hahaha, would they sell-out if the business was worth it? How would you like it kung competitor nyo sa business ang nang lowball just to kill your business tapos yun pala binibenta nila.
I’m on a Globe MySuper Plan right now and don’t have any complaints. Globe’s got an edge over other carriers in terms of handsets simply because they carry the iPhone.
I was on a Sun Cellular family plan a while back. Crazy cheap, but you get what you pay for: spotty service. I also had an issue with them involving mobile internet I paid for but never used. (Not that that should come as a surprise—these are the same guys that run Cebu Pacific.)
malupit sun, 3,000 pesos savings ko monthly, lumalabas kse savings mo sa bill eh.
I’ve been with Smart during the late 90s, tried Globe for 2 years as well, and Sun when it came out. Sun has the most calls/text per 1 Php, but the signal is absolutely horrendous, especially if you’re inside buildings. I’d stick to a Smart or Globe equipped phone if my life depended on it.
Globe has the most bling with their marketing and face value, but I ran into billing problems with those retards (billing me AGAIN even when I’m enrolled in auto-debit? please!). I left after my two year subscription ended despite receiving letters threatening to take legal action against me, which eventually stopped. Also, at the time Globe had the most EXPENSIVE phones, and it’s possibly true even up to now. Back then almost none of their phones were free and I had to cash out almost 6K Php @ Plan 1500 for a Samsung phone that costed 10K Php at retail.
I’ve come back to Smart because of their no-frills service. I couldn’t care less if their marketing wasn’t as flashy as Globe’s or if they weren’t as dirt cheap as Sun. I get excellent reception with Smart, and their call/text per 1 Php is excellent. If you actually computed it, I actually computed my Plan 1800’s equivalent call/text to prepaid credits and it’s worth around 2600 Php — and it’s consumable for other services too like the 10 Php/30 min mobile internet. Best part is I get a free phone with it!
If I hadn’t left Smart to try out the competition, I would’ve been in their loyalty rewards program 2-3 years ago. What a shame.
P.S. I checked Globe’s handsets recently, they’re pretty competitive now price-wise. A little over two years ago I browsed Globe’s free phones at Plan 1800 and saw the Nokia 6120c which was free at Smart for Plan 800. That simply made me laugh at Globe at the time because that was blatantly overpriced.
I definitely go for globe. I totally disagree with what kyle said. Hindi hidden charges ang tawag sa charges ng share a load transaction, its not just part of the consumable that’s why it goes on top of the bill. Even postpaid plans with sun and smart ay ganun, on top of the bill and transfer load and subscriptions sa promos. I have 4 lines with globe, its because of 4 reasons also, network reliability, customer service (except hotline, go to their business centers), they’ve got the iPhone franchise and my friends and relatives also uses globe!
Globe loyalty program sucks because they give better offers for new subs versus existing subs. Now where is their loyalty for their subscribers?
For Smart and Sun, its really based on the plan that you are getting. Same offers for existing and new subscribers.
I’ve been a postpaid subscriber for all three networks at one time or another.
SUN: easy application! cheap unlimited services(call and text) spotty connection! rating:8/10
SMART: great coverage! great retention benefits! I first got a Nokia 6680 then after two years, I just retained my contract and they sent me a Nokia 6130C! but limited handset selection. rating: 7/10
GLOBE: flexible plans! especially their business lineups! Great handset selection!
rating: 7/10
I go for globe, wired or wireless. For me, it is the network that gives and answer my needs. But being number one depends on who posses the most number of cell sites.
I go for globe, wired or wireless. For me, it is the network that gives and answer my needs.
i have been sun post paid subscriber since 2006 and i could say your money is worth it. now my wife and our nanny are also sun subscribers because of its unlimited call and text. we just hope this unli services of sun will stay, kasi pag inalis nila ito i will surely be using globe.
pang metro manila lang ata SUN eh. sa probinsya walang signal.
I’ve been with Globe ever since. Because of all their hype about better signal, I did try Smart for a short period but eventually gave it up since there really was’nt much differrence. I dont spend too much time in provinces and whenever I did Globe’s signal was more than sufficient. It all boiled down to most of my contacts already knew my Globe number for years. Also I guess the comment of one reader-voter about subscriber class stratification is true. Sun is just trying very hard to mess-up the market while coming up with unprofitable offers so that confused people can take it up. That’s why they sold-out in the end, and they’ve been trying to sell-out for a couple of years now.