Poll: Who offers the best postpaid plans?

Globe offers the most flexible plans and excellent selection of mobile devices.

Smart’s customer care is the best

Hands down winner would be
Sun cellulars’ Call and Surf 999
Unlimited calls and text
Unlimited mobile internet
Plus Sun has a very fast hsdpa/3.5g connection
And with the merger with Smart, hopefully the unlimited calls and text will include smart network(smart, red, tnt)

Thats why Globe is doing its hardest to block that merger

Sun Cellular Plan 350!
and Sun Call and Surf 999!

I’m just on my 1st week of being on globe supersurf 999 plan. So far, so good.

Globe Gmix Plan 800 with 250 monthly rebate
Sun broadband wifi 650
Sun prepaid text unlimited 150

I have tried all of Smart, Globe and Sun’s postpaid plans. My answer varies on the different questions. Here are my answers:

Which carrier offers the most value vis-a-vis the monthly service fee. Meaning, if you pay Php500 MSF, are you also getting Php500 of calls, text and mobile internet hours or do you get more?

ANSWER: Sun Cellular is the hands down winner. Sun offers the most value-friendly offers. I used to subscribe at Sun’s plan 350 and guess what – I only get Php 350 on my bill! Now I upgraded it to Plan 450 with 20 hours mobile internet plus I added a Suntel wireless landline. All of these add-ons and I pay below Php 900. Sulit talaga!

Which carrier offers the most flexible plan so you are able to consume your credits any way you want?

ANSWER: I think Globe. They offer the most flexible plans in which you can change it monthly. For example a subscriber can subscribe to plan 299 with 599 call and text unlimited for this month. next month the subscriber can change it on 999 with unlimited internet. A subscriber can change and even mix their plans monthly. Cool!

Which carrier offers the widest line-up of handsets as freebies? Which one carries the most number of “aspired” handsets?

ANSWER: I think its a toss-up between Smart and Globe. Globe exclusively Samsung Galaxy S2 powered by Android OS and Apple iPhone 4 powered by Apple’s iOS. Smart on the other hand exclusively offers HTC Mozart powered by Microsoft’s Windows Phone 7. When it comes to how many handsets it can offer it would be Globe. The problem is AVAILABILITY. Smart has more available handsets than Globe. The problem is handsets offered by Globe and Smart are exclusive to them.

Which one provides satisfactory or better customer service to postpaid subscribers?

ANSWER: Hands down winner is GLOBE. Globe doesn’t have satisfactory or better customer service but they are the BEST. Enought said.

Which one offers more promos, rewards, and loyalty points to their postpaid subscribers over their prepaid subscribers?

ANSWER: Both Globe and Sun has offers the best promos but I think Globe’s rewards and loyalty program is still the best. My brother is a loyal postpaid subscriber since 2004 and when he tries to put his postpaid line under contract again he got a Blackberry Curve at plan 999. Cool!

From a scale of 1 to 10, 10 being the highest, how would you rate your postpaid subscription with your carrier?

ANSWER:
Score – 10 for Sun. Why? When it comes to postpaid all of us would agree that we are looking for VALUE FOR MONEY above anything else. Sun proved that when they surpassed 1 Million postpaid subscribers this year. How about perks, promos, handset offers, coverage, etc should I consider that too? Yes. But Sun also has good promos, handset offers and even their nationwide coverage is also good. I would rather buy an unlocked iPhone 4, Samsung Galaxy S2 rather than to tie-up in a contract for 2 years. I would rather prefer a no contract deal because I have the power to discontinue it anytime I want if the service sucks. Right?

8 for Globe – I’m quite disappointed with Globe’s service lately. I find their new postpaid plans misleading. Imagine a subscriber gets a plan 299. Wow! Sulit! Pero in order to be really sulit the subscriber has to have an add on on call and text unlimited for 599. Wow! That almost 900 already. Compared to Sun, my plan is 450 with 27/7 call and text unlimted to sun and 20 hours mobile internet with free texts to other networks plus a landline that costs around 250. So 450+250 equals 700 only. Saan ka na? Globe or Sun? I have a Globe prepaid though but never again will i subscribe to Globe Postpaid. Globe by the way has the best customer service.

6 for Smart- Smart has limited postpaid offers. they do have unlimited calls and texts but that’s on top of your plan. I currently subscribed to Smart Gold Lite’s plan 500. Why? Smart still has the best coverage in the coutry. I use my Smart Gold for 3G browsing on my Samsung Galaxy S2 phone. It has the best connection. Smart must improve its postpaid services in order to catch up with Globe and Sun.

My first choice is SUN, pinaka sulit. Compared with my Globe if i use them both calling and texting other networks using the regular plans mas lower ang bill ng Sun.

SUN Cellular PLAN 350 is the best.
We are still planning to migrate our BROADBAND from GLOB WiMax to SBW My WiFi.

for me Globe is the best in postpaid offers. Tama nga sila globe is #1 in postpaid. Sobrang dming choices ng plan, flexible ang mga services, daming line up ng phones. Kaso ang problema over priced sila sa lahat from services to handsets. Imagine 350 call and txt na sa sun samantla sa globe 350 unlitxt lang at almost 700 call and txt. Eto pa mas mahal ang cash out ng globe sa lower plan nila compara sa market or open lined price ng mga phones. Example nalang sony ericsson xperia 27990 cash price sa market pero sa plan 299 ng globe 34k+ ang cash out. Isa BB torch 26000 sa market sa plan 299 ng globe 30k+ lastly SGS2 27800 cash price sa market pero sa plan 299 ng globe 29790 ang cash out. Yan lng problema sa knila pls sir yuga inform globe regarding sa overpricing nila ng handset. Lakas ng loob na ilagay sa ads nila you can the handset at lower plan with *DISCOUNTED PRICE DAW!*.

I have the SUN Postpaid Plan 350 and I have to admit that my use for it is very limited. Its very purpose is to contact my classmates, a majority of which are on SUN as well. Other than that, wala na. I still have to convince my sister and cousins to get a secondary phone for SUN. LOL.

Aside from signal strength (and a few unsolicited texts from unknown people offering a lot of stuff I didn’t sign-up for), I have no other issues with SUN. I still can’t believe that years have past and their network signal is still that weak here in Laguna (San Pedro lang ha. That’s just beside Muntinlupa which is part of Metro Manila already).

I really want to subscribe to Globe’s MySupersurf Plan 999 and get me a Blackberry 9780 to go with it. Hope someone can share their experience with this plan. :)

Globe :)

Reliability and signal strength are the most important considerations to me when it comes to mobile phone service, including access to HSDPA for data. For these reasons, my SMART postpaid beats my GLOBE postpaid. I have an iPhone 4 on Globe and a Blackberry on Smart. My iPhone 4 is freaking slowwwwwwwwww on the Globe network, it crawlsssssss most of the time.

Definitely Sun. Big savings!

Hey everyone i just want to express my complain here in globe. Kasi nung nag apply ako ng plan 299, yung pasa load at tawag 236 is subtracted from my credit. But now they subtract it “ABOVE MY PLAN” without even notifying me. Globe hari ng postpaid. Hari din nang hidden charges.

P.S. hindi ako ahente ng smart and sun. I am globe prepaid forever, pero i hate their postpaid now.

Mine is SUN Cellular postpaid.. I got the Plan 450 with the IDEOS phone.. It’s nice for me…

SUN..lakas ng signal dito sa Bulacan..unli text na ,unli calls pa..

I am a postpaid subscriber of the 3 networks.
I had a globe postpaid line back in 1999 when I went to college in Cebu but eventually lost my phone and disconnected the line.
Became a Smart subscriber since 2000 simply because it was the only network that had a wireless center in my hometown.. And still am subscribed to my Addict mobile consumable plan (never needing to switch to Smart Gold because Internet would then be charged on top of the bill if I do so instead of being deducted to my plan).
Got a Globe Fully Loaded plan because of the iphone4 last year but cannot give up my Smart’s line because Globe 3G here sucks big time and I need Smart’s super fast mobile Internet when I’m out and about or when my broadband DSL fails (I use my phone as a modem then)…
Also got Sun postpaid in 2008 due to peer pressure (JK!) but it really is awesome for an unlimited plan only for 350. I plan to keep it just the same.

Wait, I almost forgot to give my ratings…

Globe – 8/10
Smart – 9/10
Sun – 8/10

Sun is super “sulit” even if you get just their Plan 350. My Smart Addict Plan 800 is also sulit for all my internet needs. Although last month I had to pay 800 for the plan even though I only sent 49 text messages and made one lousy phone call for P6! Guess I forgot I had a Smart line :( And my Globe 1799 plan is overkill really because I never get to consume even just half of it. Damn the iPhone! Tee hee…

I don’t see any reason to go beyond Plan 350 for Sun and the handsets they give you for free with the plan is good enough for a backup phone anyway. Sun has a number of dead spots in my town, which I find really weird. Maybe its their coverage. On the other hand, Globe has awesome choices of handsets but what’s a [smart]phone really if you can’t use it for internet? (Like I said, Globe 3G here sucks.) Their “customizable” plan offering is a great marketing strategy. Good job there! Smart has only a few choices when it comes to plans and handsets. But for me, their internet service is excellent. So there.

As for customer service, I give up on Globe because I don’t think they have adept CSRs (on their hotline) and it’s really frustrating having to talk to them… after waiting 30 minutes just to speak to one. They must do something about this. I don’t have much concern with Smart’s services and I hardly ever call their hotline, which is a good thing ‘coz it means I don’t have any problems really with my Smart line. The same goes for Sun Cellular. I don’t have to call their CSRs for any concerns as I don’t have any.

Smart sends me quite a lot of rewards but honestly couldn’t care less for free siomai from Chowking. ^_^ I haven’t been with Globe for a very long time to experience any loyalty rewards. Same goes for Sun Cellular.

Sun Unlimited Mobile Internet, Calls, and Texts
Php 999/month. Available phones are LG OPtimus One, X8, Nokia E5, Samsung Galaxy 5. Contract: 24 months

You can also opt for the ‘line only’ plan which costs 799 — no contract.

Here’s the result of the mobile speedtest on my HTC Desire S with plan 999:
http://www.speedtest.net/android/64602302.png

Not bad for browsing, downloading apps and mp3s. :)

I like the sun shops. Friendly sila.

Before, I would say Globe offers the best postpaid service. They have a good line of phones to offer and rates are somewhat above average. But when Globe discontinued their G-Plans and started offering the MySuper Plan, Sun is currently my winner.
Why? It is because of the lock-in period. For me, it’s fine to stay on one phone for a year. But for two years, parang sa bilis ng evolution ng smartphones ngayon eh lumang-luma na agad ako sa phone ko.
And because both Globe and Sun have 24 mos. lock-in period, sa rates nalang nagkakatalo (Sun beats Globe here)

But I have to stick with Globe since majority of my contacts are Globe subscribers.

Sun 8
Globe 8
Smart (I don’t know anyone who has a plan from Smart. Masyado din akong maraming naririnig na horror stories about having a plan from them.)

I am a postpaid subscriber of both Smart (since January 2010) and Globe (from 2005 to January 2010, had my line cut in 2010 then reapplied for a new line in January 2011 to get an iPhone 4) and here’s my 2 cents:

Globe – looks really good on paper. Better plans, better handsets, more flexible… but despite that, I hate Globe with a passion and I can say that the only reason why I’m staying with them is because of the iphone. I hate Globe because of the following reasons:

– POORER than POOR customer service. Here are some instances that made me VERY IRATE with them:
—When I got my iPhone, which I ordered online, the SIM was activated after 3 freaking weeks. I was constantly calling the hotline and going to the service center but they couldn’t help me kse yung online transaction daw, third party vendor daw. WTF??? Eh Globe pa rin yun sa mga mata ko e.
—I paid for my iPhone online through my CC in January and UPTO NOW, the charge for around 10K is still floating on my card. Naka-pending charge sa card ko pero di nila kinukuha… after 6 freaking months!!!! And if that wasn’t bad enough, sinisingil pa nila ako sa bill. Ay wow! And as usual nung tinawag ko sa hotline at dinulog ko sa service center, di daw nila alam kse third party pag online. I reresearch pa nila daw. Hay, nakakapagod ang Globe, nakakatuyo ng dugo!

–Globe also has a poor retention program. They only want new subscribers and don’t really care about their existing customers. That’s actually the reason why I left them in 2010 kse they couldn’t give me a good offer after I completed 2 contracts with them.

SMART naman, has good signal, and this carrier has not given me any issue for me to deal with their customer service. Wala kse ako issues sa SMART kaya I’ve never had to call their hotline or go to their service center. At so sobrang panget ng experience ko sa Globe, any carrier looks attractive.

If I have to choose, SMART na lang. I have learned my lesson na bili na lang ako ng unlocked handset kesa matali ako ng contract with a VERY UNSATISFACTORY carrier like GLOBE.

(Hehehehe, obvious na obvious ba na ang sama ng loob ko sa globe?)

I’d say Globe. They offer the best prices and connectivity for internet subscriptions. Another plus is that most youngsters prefer Globe. One thing I don’t like about Globe is how their after-sales services suck balls.

My ass is on fire.

Globe since 1999. . . the best

Mobiline Subscriber since birth.

SUN!
Plan 600
Unli text and call – 350php
Consumable – 250php
FREE Text to ALL networks – 350

Add On:
20hrs of data per month at 150php for my iPhone4.

I’m a postpaid subscriber for almost 2 years already and I never had a major problem…SUPER SULIT!

One of the best deals around, unli to all sun cellular users with those great free txts to all network you can’t go wrong with it. Globe got those “CONSUMABLE” credits but I got fooled cause when you share a load then it is charged on top of your plan, Madaming hidden charges. Pag tapos na ang contract ko then I’ll switch or stay in prepaid

SMART of course!

kahit alin basta wag lang globe. wala pala silbi credit limit nila. Lumampas ako sa credit limit nila. umabot ng 5k e plan 999 lang ung akin. nung tinanong ko sila kung bakit di naputol nung umabot na ko sa credit limit, sabi nila wala daw silbi credit limit kasi system requirement lang daw yun. Bad trip.

Sun – Primary (PostPaid)
Globe – Secondary (Switched from Pre-paid to Post-Paid).
Smart – prepaid before, now terminated.

Globe: 8
Sun : 7
Smart : N/A

I’ve been with Globe ever since. Because of all their hype about better signal, I did try Smart for a short period but eventually gave it up since there really was’nt much differrence. I dont spend too much time in provinces and whenever I did Globe’s signal was more than sufficient. It all boiled down to most of my contacts already knew my Globe number for years. Also I guess the comment of one reader-voter about subscriber class stratification is true. Sun is just trying very hard to mess-up the market while coming up with unprofitable offers so that confused people can take it up. That’s why they sold-out in the end, and they’ve been trying to sell-out for a couple of years now.

i have been sun post paid subscriber since 2006 and i could say your money is worth it. now my wife and our nanny are also sun subscribers because of its unlimited call and text. we just hope this unli services of sun will stay, kasi pag inalis nila ito i will surely be using globe.

I go for globe, wired or wireless. For me, it is the network that gives and answer my needs. But being number one depends on who posses the most number of cell sites.

Globe loyalty program sucks because they give better offers for new subs versus existing subs. Now where is their loyalty for their subscribers?

For Smart and Sun, its really based on the plan that you are getting. Same offers for existing and new subscribers.

I’ve been with Smart during the late 90s, tried Globe for 2 years as well, and Sun when it came out. Sun has the most calls/text per 1 Php, but the signal is absolutely horrendous, especially if you’re inside buildings. I’d stick to a Smart or Globe equipped phone if my life depended on it.

Globe has the most bling with their marketing and face value, but I ran into billing problems with those retards (billing me AGAIN even when I’m enrolled in auto-debit? please!). I left after my two year subscription ended despite receiving letters threatening to take legal action against me, which eventually stopped. Also, at the time Globe had the most EXPENSIVE phones, and it’s possibly true even up to now. Back then almost none of their phones were free and I had to cash out almost 6K Php @ Plan 1500 for a Samsung phone that costed 10K Php at retail.

I’ve come back to Smart because of their no-frills service. I couldn’t care less if their marketing wasn’t as flashy as Globe’s or if they weren’t as dirt cheap as Sun. I get excellent reception with Smart, and their call/text per 1 Php is excellent. If you actually computed it, I actually computed my Plan 1800’s equivalent call/text to prepaid credits and it’s worth around 2600 Php — and it’s consumable for other services too like the 10 Php/30 min mobile internet. Best part is I get a free phone with it!

If I hadn’t left Smart to try out the competition, I would’ve been in their loyalty rewards program 2-3 years ago. What a shame.

P.S. I checked Globe’s handsets recently, they’re pretty competitive now price-wise. A little over two years ago I browsed Globe’s free phones at Plan 1800 and saw the Nokia 6120c which was free at Smart for Plan 800. That simply made me laugh at Globe at the time because that was blatantly overpriced.

I’m on a Globe MySuper Plan right now and don’t have any complaints. Globe’s got an edge over other carriers in terms of handsets simply because they carry the iPhone.

I was on a Sun Cellular family plan a while back. Crazy cheap, but you get what you pay for: spotty service. I also had an issue with them involving mobile internet I paid for but never used. (Not that that should come as a surprise—these are the same guys that run Cebu Pacific.)

Thumbs up with Globe. I really don’t care paying for the premiums since I am getting reliable signal, Continuous service and Constant Clear Communication anytime and anywhere I need it.

Sun may be the cheapest, but for most of the time calls could not connect.

Globe: nice signal but crappy customer sevice. Never did they call or send a mail to inform you of your rewards. (Used to be a Globe sub during late 90’s) You need to call and nag them for your loyalty reward. 2

Smart: They call or send a mail about your reward and new phone once your 2 year contract is about to end. 8

Sun: Meh… what do you expect for a cheap price but usable still. 5

Globe has the best postpaid offerings.
The plans are flexible and can be customized to match your needs.

I’m currently on Plan 1799, I get 1799 fully consumable, 15 hrs of free Mobile internet and a free iPhone 4! san ka pa :)

its always globe, been with globe for more than 10yrs (3 yrs on postpaid now). although i have dispute still i like their service and plan offers.

Huwak kayo sa SUN… They don’t know what they are doing…

Meron ako try na feature nila, yung text-to-email. Ayaw ko na sabi ko sa kanila stop na… several months na still being charged on my bill! Whew!

I only use Smart and Sun. I have postpaid plan for Smart (consumable). I also have a prepaid Sun. The signal of my smart is stable as compared to my sun. That applies when my husband goes out of town and cant contact me on my Sun but was able to on my smart. I rarely use my smart since most of my colleagues are using sun including my family. I always register to the text unlimited for prepaid which is 150/month. It has unlimited text and 4 hours call to sun. I’m just waiting for my smart postpaid to finish the lock in period then I will get a postpaid from sun for 350.
Rating:
Sun -9/10
Smart – 8/10

I’ve been a SUN subscriber since 2004 and as far as i know, i haven’t experience any problem being with them i’m still a PREPAID then and now that i switched to POSTPAID they’re getting even better and i like their transparency when it comes to their billings….it’s ON TIME and REAL TIME CHARGES…. NO HIDDEN CHARGES.

I super loved Globe coz ever since I have been with them for a good 12 years, but the signal started getting poor in 2009. Globe has the best deals when it comes to handsets and plans, but the biggest problem is their signal in my area in Cainta/Pasig. No problems or qualms about the CS though as they are quick to resolve issues and reverse charges.

But as of to date, Smart hits the sweet spot for me, as the signal is super strong and reliable. I went back to re-open my Smart line and OBV is super nice to accommodate re-connection of an old 14 yo line which was suppose to be for Infinity use, they reverted it back to Smart Gold so I can use it. Saang telco ka makakakita ng super bait na owner, will even email you from his iPad. Mr Vea hats off to you! boss ever ^_^ Sa Globe wala lang, parang bale wala lang yung 12 years na pinagsamahan.

I’ve been using globe for almost 2 years now and so far i am enjoying my postpaid to its limit. Yesterday i got my new samsung device via sunpost paid plan and up to now I’m still having problems connecting to internet. Does anyone of you know how to help me configure my phone? My unit is a Samsung S5360 Galaxy Y. Thanks :)

Been a Sun prepaid subscriber for 8 years. I got my postpaid this year. Contract will expire this December 2013. Seriously, I have not experienced any inconvenience with Sun. Nung pumunta lang kami sa Palawan wala ako signal. But I was informed beforehand so I tapped to Smart’s signal and voila, there goes my signal again. I just love Sun. Mahirap ung pa-iba iba ng network.