biggest bpo in the philippines

Available data continues to portray how the business process outsourcing (BPO) industry has been one of the more resilient sectors in a pandemic economy. For one, Dublin-based market research firm Fact.MR has forecasted the BPO industry to grow to USD $620 billion by 2032, with the compounded annual growth rate (CAGR) at 8.5%. Which BPO companies currently lead the pack? The following are some of the largest BPOs in the world by market capitalization as of 2022. In addition, the associated market cap may represent the total value for the entire company, not only its BPO segment, as in the case of corporations with diversified ventures. Capgemini (CAPMF) Market cap: USD 34.6 billion Revenue: USD 20.6 billion Paris-based Capgemini SE offers a range of BPO Supply Chain Management services to help firms make significant improvements in their supply chain operations, taking account of today’s business environment. Conduent (CNDT) Market cap: USD 1 billion Revenue: USD 4.3 billion As one of the original pioneers in business process outsourcing (BPO) and a leader today, Conduent has deep and diversified expertise across a range of industries and business process outsourcing solutions. In 2005, TELUS invested in Ambergris Solutions, a boutique BPO in the Philippines, as a means to offer additional customer service and some operational redundancy for North America. Read more in our articles including "Biggest BPOs in the world by market cap for 2022" and "17 Philippine universities to offer course on BPO".