A reader emailed today about the recent Globe rebranding and points me to their recent DSL package upgrades. Obviously, we’ve all noticed that every time the other ISP upgrades their offerings, the other responds with the same.
That’s healthy competition that benefits the consumers.
There are two sets of packages for Globe’s residential broadband offerings — one is data only and the other is data plus landline. Here’s the pricing and the bandwidth cap:
Plan 995 Data Only -> 1.5mbps
Plan 1995 Data Only -> 3.0mbps
Plan 995 with Landline -> 374kbps
Plan 1295 with Landline -> 1.0mbps
Plan 1995 with Landline -> 2.0mbps
However, for the data plan, their website indicates 1 and 2Mbps only.
There’s also the Php2,500 one-time installation fee. Each packages comes with the DSL modem, free email, and automatic Wi-Fi access at any WiZ hotspot (maximum 2 free hours per month for Plan 1995).
As for the rebranding, a couple their marketing people have told me it’s not just about their image and organizational structure but also the way they do customer service. The latter, we’ll have to find out ourselves.
im stuck with globe for 1 year now not knowing that they are having problems with their network. and there’s never a day that i do not complain to them. i waste electricity waiting to when i can connect to a site and they are not doing anything. this problem they have? started dec 2008… and until now they cant even solve it???? their whole staff should be fired!
totoo b lahat ng reklamo d2??? nag basa din ako sa kbila(pldt mydsl) puro reklamo din! ano n b talga ang better network ngaun??
naguguluhan n tuloy ako kung anung network ang pplagy ko.
Sa globe broadband para kang nakipagkasundo sa devil puro maganda sasabihin sayo pag nag apply ka pero pag kinabitan kana hell na na ang buhay mo sa connection nila hindi matatapos ang one month ng dka maccra ang connection mo grabe nakakapagod talaga ang globe dna ako na relax sa demonyon connection nila.Sa mga taga globe mga sir ayusin nyo naman ang connection sa pasig para na ninyong awa pls…….pls…..
can sum1 help me pls regarding with youtube and other video file sharing sites… video downloading is so slow or sumtyms its not playin… is der a problem with youtube or is it my internet connection im also a globe subscriber… tnx in advnce
Sa globe broadband para kang nakipagkasundo sa devil puro maganda sasabihin sayo pag nag apply ka pero pag kinabitan kana hell na na ang buhay mo sa connection nila hindi matatapos ang one month ng dka maccra ang connection mo grabe nakakapagod talaga ang globe dna ako na relax sa demonyon connection nila.Sa mga taga globe mga sir ayusin nyo naman ang connection sa pasig para na ninyong awa pls…….pls…..
Eto nanaman ako same problem sa globe internet connection ko eto ang recap feb 2009 kinabitan ako tas march 2 2009 cra ang internet connection ko one week bago na restore then march 22 same problem uli the april 14 wala nanaman akong internet grabe ang techinical ng globe bulok system nila bulok kelan kaya cla titino ultimo mga technician nila ayaw na isuot uniform ng globe kc babatuhin cla ng mga subcriber nila dahil sa kabulukan kelan naman kaya maayos angconnection ko nakakapagod na magkakasakit ka talaga sa puso. kaya sa mga wala pang internet connection wag na kayong mag globe walang kwenta service nila sayang lang pera nyo. sa mga taga globe lahat kau wala kaung kwenta bulok ang internet connection nyo. GGGGRRRRRRRRRRRRRRRR 8#$@^ nyo
just had problems with p2p softwares recently, using globelines 384 lang. pero the last 2 the the downloads went down to 8bkps max. what the!? the uploads go to the roof if i dont limit it. what’s wrong with this.
it wasn’t like this before 2 days ago. although my direct downloads ang web browsing is normal.
need help and info.
im always disconnected from ur service,now itsmore than aweek i dont have the connectionhow can u improve ur service to us customers,its really irritating i paid my monthly bills on time buti cant get a good service,pls improve ur service
i am a paying subscriber to the P1295 wireless package (data + landline) for 1 yr already which is supposed to give me 512kbps download speed, but on the average i only get 13.9kbps. globelines is nothing but crap.
Please po wag kayo mag subscribe sa globe dsl. 3 months na po ako subscriber from the very first day walang internet. 10-15 days po walang internet every month at pag meron sobrang bagal di nakaka konek sa skype.
Naka ilang tawag na rin po ako sa Customer Service nila puro “upgrading system” ang sagot. 3 months na po nag a-upgrade mukhang mas mabilis pa itayo ang MRT loop dyan sa Edsa north ave papuntang monumento kesa mag upgrade ng system ang globe.
Wag po kayo magpaloko sa globe agents. Ang bango ng offer sa simula pag andyan na wala na po kayong kasama sa inyong pagdurusa.
isa lang masasabi ko, putang ina yung globe na yan… pls wag na kayo magpaloko sa globe hayaan nyo na kami na lang ngayong alam nyo na… peperahan lang kayo nyan… mga peste sila…
Im so mad at globelines but dont have any choice kse mas mabagal ang bayantel…last month my internet connection was down and called the customer service 10 times a day…may pumunta sa kin lalong nasira un connection…i dont have internet conncetion for 15 days tapos dumating un bill 200 pesos lang ang rebate ko….GALING NO…. SANA LALO KAYONG YUMAMAN….
hindi po totoo ang upgrade..995=1mb lang po
Ang magandang ganti dyan sa globe dahil sa napakapangit na connection nila, e hwag bayaran yung bills. Sabihin nyo sa mga yan na babayaran nyo lang ang bills kapag umayos nang serbisyo nila. Wag na kayong umasa sa rebate dahil pambili lang ng candy yan.
dapat kasi ipamedia na yan. Sana mapansin ng media na marami na ring complaints sa internet connection ng mga customer sa kanilang ISP, wag yung puro load sa cellphone lang ang problema, Badtrip na globe
PUNYETA!!!! NAKA 3 times akong nag refresh AT type ng amahaba KOng COMMENT PARA D2
I alWAYS GOT DISCONNECTED!!!!!
What HAPPEN TO YOUR HUAWEI tECHNOLOGY & UR WIMAX TECHNOLOGY(KAKASA KA BA SA BAGAL NG INTERNET CONNECTIOn)
I get disconnected at various times with different duration. SIGURO SA 3 HRS N PAG IINTERNET KO 60-70TIMES KO NA HIHIT UNG REFRESH BUTTOM TO CONNECT AGAIN DAMNED D KO MA PA LVL UNG MAFIA WARS PETSOCIETY KO SA FACEBOOK EVEN MY ONLINE GAMES BECAUSE OF UR LOUSY SERVICE!!!!
U ALWAYS GOT 3-4DAYS MONTHLY MAINTENANCE TO IMPROVE YOUR SERVICE? DAH HELL? TO IMPROVE YOUR FUCKIN’ SERVICE? BULLSHIT!!!!!!
HSDPA-HIGHSPEED? SHET!!!! HALOS KATABI NA NG BAHAY NAMIN UNG CELL SITE NG GLOBE PERO PUTANG INA !!!! AWA NG DYOS LAGING DC….
IMBES N PALAWAKIN NYU UNG BROADBAND NYU MAG DEVELOP NLNG KAYU NG WIRED SERVICE!!!! TUTAL MARAMI N KAYUNG PERA N NAKUKUHA SA MGA TAO N NAKA CONNECT SA INYU….
U GLOBE GUYS RUINED MY DAYS!!!!!….
sept 26 nung bagyo ok grandted na bagyo yun kaya nawalan ng line pero naman october na tayo ngayon and hindi parin nila nababalik ang line called customer service and sabi hindi naman daw affected ang area ko so why is it na tumagal ma restore ang connection if hindi naman affected ang isang area sorbang kunsumido na ako sa Globe as in for the past 6 months UNLIMITED TALAGANG KUNSUMISYON ang inabot ko sa globe wala na pag asa talaga binigyan ko sila ng time na ayusin ang service nila but kahit sinung santo magagalit pag ganitong lokohan na ang nangyayari
if i were u guyz if u have a problem in globe or any other network cut the crap and file a termination and theres nothing u can do even if u yell at csr’s or tsr’s hahahaha im also a subcriber of broadband as simple as that kung me reklamo kau sa barangay mg reklamo as simple as that HAHAHAHAHA!!!! DAMI NYONG REKLAMO GUYZ HAHAHA
[...] Sounds good. So bye-bye Bayantel, hello Globe Broadband! [...]
bakit ganito ang first bill na natanggap namin.pinag apply ko ang anak ko sa pinas ng globe broadband 995 pesos a month internet only 512 kbps,when the bill arrived the amount is already 1,418.56pesos +170.23 VAT for SEPT 16 TO OCT.3 only that is for 17 days only.I did overseas call to customers servicebut she can’texplain clearly to me.would you mind tell me why our bill turned like this.thanksand one thing more that wireless connection its really wireless always disconnecting,also there days that there wasno connectionsat all
pano po ba mg apply sa inyong plan 1295 with out landline……….. plss bgay noy po skin ang no. nyo kz gusto ko na pong mg change ng internet line lagi kzing ng ddc ang line ko eh……. thnx
Hahahahaha….. same old story.. simple lang yan eh.. lipat nlang kyo ng provider, or if not i’m really sorry…
I’ve been without broadband connection for almost 3 weeks now. Everyday I call Globe for help and I’m given the runaround of f&#$%g system restoration where in fact my neighbors who are globe subscribers have internet. One day an agent would say that restoratin has finished and they will be sending a tech staff on site. I would wait for the technician who never came. Then I would call again to report my disconnection and the fact that no technician has arrived, and I would be told that the restoration is still ongoing. What the F$$%&&K! Im simply told to monitor my connection. Then suddenly, just yesterday, I had a breakthrough, or so I thought. All the lights in my modem are lit up, running normal as one would have when connected to the net, but then I cannot browse any site, did the ping and no host server was found. I called globe again and relayed my problem, and I was told that the network restoration has been completed and a technician would be dispatched on site. Then I called again just now to report the same problem and was told that system restoration is still ongoing in my area. Wow, I’m not even expecting a site visit today yet as it is a Sunday….hahahahaha …. I swore, I shouted, I cursed, I threatened… and I’m spent. The funny thing is, they seem to know they have a problem but they don’t have any idea nor a timeline of when they would have it fixed. Wow. amazing. must be rocket science, this restoration fluke. It’s either their tech staff are all nincompoops or something fishy going on internally.
But I felt like I’ve been addicted to reporting my non-connection, so I’ll keep doing it until I get my connection back. And the reason I’m reporting this is so that I have all my records of dissatisfaction off my bill, because I should not be made to pay for EXTRREMELY POOR SERVICE. In fact, Globe should pay me for the loss work oppotunity and stress they brought me. I’m a loyal Globe subscriber and have never been attracted to try their competitors’ products. But the way I’ve been getting dirt treatment from them, I guess it’s time to move on. Oh, and I’m not just talking about broadband connection, they even steal phone credits you already paid for and takes them at least 2 weeks to investigate. And I thought only our government has red tape
I am tooooo disappointed with my globe broadband. HELL!!! on our place here in cavite most of the time we don’t have net connections. Last dec 31, jan1 and 2, we don’t have a net then i call @ their customer service, they said “Maa’m sorry po may inaayos lang” then after a few days eto na naman, INTERMITTENT CONNECTION namang madalas….
mga guys kung ako sa inyo mag smartbro with out door antenna na lang kayo turuan ko kayo para bumilis ang internet nyo 09232274190 kung kayo naka globe putulin nyo na walang pag-asa ang globe bulok yan
Hi. mga pare koy. kung nka problema kau sa globes lines, eh lilipat nalang kau sa pldt my dsl. cgurado cgurado pa… ang internet connection nio……