Tech Jobs in the Philippines

Java Developers
(National Capital Reg – Makati City)

Requirements:
-Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
-3-5 years Java development experience with increasing responsibility, only basic Java is required (reading/understanding, writing code is not require).
-Understanding and development of Service Oriented Architecture (SOA).
-Basic Unix/Linux skills.
-Experience with any/all of following technologies (those with asterisk are required).

1. EJBs (Enterprise Java Beans)*
2. JMS (Java Messaging Service)*
3. JDBC (Java Dabase Connector)*
4. Java Servlets*
5. JTA (Java Transaction API)*
6. SQL (Standard Query Language)*
7. Oracle*
8. XML/XSL*
9. JUnit/DBUnit/Cruise Control*
10. Flex*
11. JSP (Java Server Pages)*
12. JavaScript*
13. Web Services*
14. Ant
15. CVS
16. WebLogic 10
17. Eclipse
18. Ibatis/Hibernate
19. JAXB

-Strong analytical and interpersonal skills are required.
-Commitment to detail, quality, and customer focus
-Available IMMEDIATELY.
-Willing to work on night schedule and extended work hours.
-Willing to work in a Makati based office.
-Applicants should be Filipino citizens or hold relevant residence.

Successful Java Developer applicants will have the chance to:.

- Spend 6 weeks training in the USA!
- Spend 2 weeks for ongoing training in the USA every 6 months!

***FOR DIRECT EMPLOYMENT***

Interested applicants may send their resume with recent 2×2 photo to:

TEMPS AND STAFFERS INC.
2/F Servicio Filipino Bldg.,
105 West Avenue, Quezon City
Email:julie@tempsandstaffers.com
Tel: 376-6887 local 114
Mobile: 0922-8997863

Ask for: Ms. Julie Jugo

Helpdesk Analyst
(National Capital Reg – Makati City)

Responsibilities:
- Enter support requests in Bugzilla tracking system.

Requirements:
- Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
- Had detailed understanding of PLS Pro application to be able to respond to user questions.
- Has ability to read and understand java code to enhance product knowledge relating to specific user questions.
- Possess the ability to execute select SQL code to understand data issues.
- With Unix skills to navigate file system and read log files.
- Strong analytical and interpersonal skills are required.
- Commitment to detail, quality, and customer focus.
- Available IMMEDIATELY.
- Willing to work on night shift and extended work hours.
- Willing to work in a Makati based office.
- Applicants should be Filipino citizens or hold relevant residence status.

***FOR DIRECT EMPLOYMENT***

Interested applicants may send their resume with recent 2×2 photo to:

TEMPS AND STAFFERS INC.
2/F Servicio Filipino Bldg.,
105 West Avenue, Quezon City
Email:julie@tempsandstaffers.com
Tel: 376-6887 local 114
Mobile: 0922-8997863

Operations Manager
(Philippines – Makati)

Responsibilities:

* Responsible for managing the team of customer care consultants, providing leadership, direction and support that the centre runs smoothly and the organizational goals are met.

Requirements:

* Preferably with 5-8 years call centre experience and at least 2-3 years experience in managerial position
* Knowledgeable in Call Center Database and Health Terminology
* Excellent in written and communciation skills in English
* Preferably with IELTS (7.0 BS in all areas)

Jainevill Manpower Resources Inc.
8168 Dr. A. Santos Ave., Sucat Paranaque City -.

Customer Care Associate “1 day process only” HS Grads and Nurses are welcome! (M1BOB27)
(National Capital Reg)

RESPONSIBILITIES:

* Provides excellent customer service
* Good Oral & Written English Communication Skills
* Proficient in “computer and internet” applications
* Willing to work on graveyard, holiday and weekend shifts
* Fresh Graduates are welcome to apply

* PLEASE CALL OR TEXT ME NOW – BRYAN BERNABE 0917 5613419

REQUIREMENTS:

* Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree or Post Graduate Diploma / Master’s Degree in any field.
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 100 Full-Time positions available.

ExcelAsia Training and Development Inc.
2/f Bldg. 2, Jannov Plaza, 2295 Pasong Tamo Ext. Makati City -.

Senior / Principal Database Administrator
(National Capital Reg – Makati)

Responsibilities:
* Install, configure and maintain the database management systems in development, staging and production environments.
* Ensure highly available DB environment and be responsible for recoverability in case of failure / disaster.
* Ensure 24×7 non-stop operations.
* Work closely with product development team and be responsible to support the products in the production.
* Participate in the on call production support.

Requirements:
* BS in Computer Science or equivalent.
* 10+ years of DBA/DBE experience in commercial environment, preferably in a SaaS environment.
* Good knowledge of Unix/Linux scripting, such as Perl/shell.
* Solid experience with MySQL in addition to other commercial DBMSs (Oracle)
* Knowledge of open source Linux distributions such as Debian/Ubuntu.
* Strong SQL skills
* Experience with data modeling and data analysis
* Experience writing stored procedures / complex SQL
* Strong DB Server side Performance tuning experience.
* Strong SQL tuning experience
* Strong experience in DB replication
* Data warehousing experience
* Exposure to reporting tools
* Exposure to web applications/application servers (Java/Tomcat)
* Strong knowledge of RAID, storage
* Passion for, and strong knowledge of, highly available systems.
* Knowledge of grid computing would be a plus
* Passion for open source
* Excellent verbal and written skills with positive attitude and outstanding customer service.

Nice to have:

* Understanding of XML/Hibernate
* Experience with other open source products such as Apache, Tomcat, etc.
* Working knowledge in networking
* Linux system management skills

Company Name :
Wideout Technology Services
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
10F Commerce and Industry Plaza,1030 Campus Drive cor. McKinley Hill Town Center, Fort Bonifacio Taguig City

Assistant Manager for Operations
(National Capital Reg)

Responsibilities:

To enhance customer relationships and provide support to Marketing programs

- By supervising and directing a team of highly skilled, knowledgeable and experienced staff
- By providing analysis of reports and proposing strategies to improve productivity
- By proactively recommending new approaches in enhancing efficiencies given limited resources under a high pressure environment
- By ensuring effective implementation of acquisition and activation/usage programs
- By overseeing the team’s activities in relation to ongoing marketing programs
- By monitoring the team’s call-out projects assigned to the team from time to time
- By monitoring the quality of calls of CSO using the Call Quality Monitoring standards

To maintain and enhance the operational efficiencies of the section
-By ensuring that procedures are carried out according to established standards
-By identifying areas where there are procedural weaknesses, taking action where necessary and streamlining workflows to correct inefficiencies and maximise productivity
-By ensuring proper loading of maintenances via approval in HCC
-By supporting the core business of the department which is customer service on the inbound line

To develop a team of highly- motivated staff with a strong sense of teamwork and flexibility of coping with various needs of different types of clients
-By conducting regular meetings, individual and group feedback sessions, counselling and coaching of staff and proper scheduling of training where applicable, and by being on call 24 x 7

To ensure that other sections of the Call Centre are operating effectively and efficiently
-By relieving for Manager CSO as and when needed, and by being on call 24 x 7
-To foster the integration concept of the new Call Centre by proper cascading to staff

To manage operational risk, including its identification, assessment, mitigation and control, loss identification and reporting
-By implementing internal controls designed to avoid fraudulent transactions

To contribute to the overall profitability of the Bank
-By proactively cross-selling existing and new Bank products, and guiding the staff to do so

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Commerce, Finance/Accountancy/Banking or equivalent.
* At least 3 year(s) of working experience in the related field is required for this position.
* Preferably Assistant Manager / Managers specializing in Banking/Financial Services or equivalent.
* Experience in managing a team
* With strong leadership skills
* Knowledge in bank products and credit cards
* Must be a good decision maker and problem solver
* Full-Time positions available.

HSBC Electronic Data Processing (Philippines) Inc.
2/F 5150 North Bridgeway, Northgate Cyberzone Filinvest Corporate City, Alabang Muntinlupa City -.
Website: http://www.hsbc.com

Customer Care Consultant
(Philippines – Makati)

Responsibilities:

* Responsible and accountable for delivering customer care support through the 20 hour call centre for the company as directed by the Operations Mnager.

Requirements:

* Must have relevant experience in Call Centers
* With interpersonal skills and stable work backgrounds in Databases/Computers
* Excellent in written and communciation skills in English
* Must be willing to work in shifting hours
* Preferably with IELTS (7.0 BS in all areas)

Jainevill Manpower Resources Inc.
8168 Dr. A. Santos Ave., Sucat Paranaque City -.

Program Manager for Technical Account

RESPONSIBILITIES:

* Oversee a multi-level workforce and leads its overall operations while maintaining client relationships and meeting, if not exceeding client expectations.
* Manage internal policies and procedures, operations structure, and information flow within the center.
* Ensure strategic planning and cost effective operations with success and profitability in mind.

REQUIREMENTS:

* Three (3) to Five (5) years of experience in business/project management, preferably in a contact center environment.
* Must have experience in handling 500+ call center agents.
* Bachelors degree in a related field, preferably business management.
* Masters degree (or some units) preferred.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably Assistant Manager / Managers specializing in Customer Service or equivalent. Job role in Call Centre Executive or equivalent.
* Full-Time positions available.

Advanced Contact Solutions, Inc.
G/F Asian Plaza Building
Sen. Gil Puyat Avenue, corner Tordesillas Street
Makati City

Interested applicants may also send their resume to:
recruitment@acspacific.com

Foundation Skills Trainer

RESPONSIBILITIES:

* Conduct soft skills training to new hire and evaluate their performance based on their competencies to endorse them for product specifics training.

REQUIREMENTS:

* One (1) year training or equivalent experience.
* Special certification or diploma in any training-related field preferable, but not required.
* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants should be Filipino citizens or hold relevant residence status.
* Preferably 1-4 Yrs Experienced Employees specializing in Training & Development or equivalent. Job role in Training & Development or equivalent.
* Full-Time positions available.

WE STRONGLY ENCOURAGE WALK-IN APPLICANTS
Mondays to Fridays, 10AM to 5PM.

Visit us at our office with your VALID ID and UPDATED RESUMÉ.

Advanced Contact Solutions
G/F Asian Plaza Building
Sen. Gil Puyat Avenue, corner Tordesillas Street
Makati City
02 8845200

Interested applicants may also send their resume to:
recruitment@acspacific.com

BPO Analyst Trainees (to start asap!)

Job Description:

As a trainee, you will be equipped to handle back office transactions for a leading healthcare insurance provider.
You will receive an allowance during training period and will be subject for regular employement upon passing.

* Encoding customer documents into the system
* Document analysis against client requirements
* Research and resolution of customer issues

REQUIREMENTS:

* Graduate of any 4 or 5 year course
* Must pass our exam process
* Willing to work on shifting schedules
* Willing to be assigned to either Pioneer or Gateway Cubao office (depending on project assignment)
* Bring updated resume
* Bring Transcript of Records or Certificate of Graduation if available

3 ways to apply:

* Walk in at Recruitment Center (for quickest processing) no need for appointment
* Apply through jobstreet.com
* Email resume to work@accenture.com with subject line JSCLMTR1118

Address:
Accenture
G/F Gateway Mall (beside Adidas)
Gen. Malvar St., Cubao, Quezon City
Mondays to Fridays, 9:00 am to 4:00 pm

14/F Cybergate Tower 3 (across Globe bldg.)
Pioneer St., Mandaluyong City (MRT Boni station)
Mondays to Fridays, 9:00 am to 4:00 pm