A reader emailed today about the recent Globe rebranding and points me to their recent DSL package upgrades. Obviously, we’ve all noticed that every time the other ISP upgrades their offerings, the other responds with the same.
That’s healthy competition that benefits the consumers.
There are two sets of packages for Globe’s residential broadband offerings — one is data only and the other is data plus landline. Here’s the pricing and the bandwidth cap:
Plan 995 Data Only -> 1.5mbps
Plan 1995 Data Only -> 3.0mbps
Plan 995 with Landline -> 374kbps
Plan 1295 with Landline -> 1.0mbps
Plan 1995 with Landline -> 2.0mbps
However, for the data plan, their website indicates 1 and 2Mbps only.
There’s also the Php2,500 one-time installation fee. Each packages comes with the DSL modem, free email, and automatic Wi-Fi access at any WiZ hotspot (maximum 2 free hours per month for Plan 1995).
As for the rebranding, a couple their marketing people have told me it’s not just about their image and organizational structure but also the way they do customer service. The latter, we’ll have to find out ourselves.
mrwilson
you also try this link
http://portforward.com/english/routers/port_forwarding/Prolink/H9300G/Utorrent.htm
i hope it helps.
for the ip address, i did not set a static ip, i just used the current ip address assigned to my computer
To Paolo
Hey that’s a great link! That’s exactly what I did after reading some modem-router manuals on the Net. I spent a few hours learning how to make torrents work. The link certainly saves time and has screenshots for easier understanding. I better bookmark the site for reference. Thanks!
To John,
I had the same experience with frequent disconnections. Tell the subcon or lineman to troubleshoot your wirings at every junction from their box to your pc. Somewhere out there is the cause (I think). As much as possible, limit the number of “dugtong” kasi yan ang naging problem ko before. At first I was hesitant to rewire my house, but after they eliminate a few junctions, naging stable na ang connection ko.
The onsite technician brought his laptop and modem so he can trace it.
Here’s a how I made for those who would be Globelines broadband subscribers. Good read also for existing Globelines Broadband users.
http://pinoytechninja.com/blog/2007/09/05/inspecting-a-globe-dsl-broadband-connection-things-you-should-do-before-accepting-the-circuit/
For those who would like to have their globe broadband dealt with. I was able to personally talk with Globes Customer Care head yesterday (as i have an official business near GT plaza) and she was kind enough to offer some solutions for my problem. But I already applied for a mydestiny cable internet so i said I would rather have the line disconnected. The agreement was to have the line disconnected without any pre-termination fees.
Her contact info:
Valeska Annia T. Vicente
Account Management Specialist
North Luzon, GPS GT Plaza
Center Operations/Customer Care
Consumer Broadband Group
Tel: +(02) 730 2828
Fax: +(02) 739 8000
Mobile: +(0917) 797 5477
Email: valeska.vicente [at] smtp.globetel.com.ph
[...] Sounds good. So bye-bye Bayantel, hello Globe Broadband! [...]
please repair your globe broadband to make it faster because we are paying our bills on time but your service of your broadband is not in good condition please arrange it.. thanks for your coordination.
[...] Sounds good. So bye-bye Bayantel, hello Globe Broadband! [...]
Am thinking about having a “broadband” wireless internet connection in my place.
I live in place near where I can see the TWO TOWERS, one of the two obviously is the STUPID (ahem SMART) tower, I dont know the other one. The TWO TOWERS are approximately 50 meters north of my place. However, the yard between us and the towers have lush trees, though I can still see the domes attached to the towers without the trees blocking the view.
About 350 meters south west is a lone GLOBE tower. Open rice field is between my place and the tower. There are a few birds that pass by though.
If I were to get a broadband wireless internet connection, which of the two do you think I choose?
Guys just want to ask if anyone here from novaliches because im planning to drop my smart bro and switch to globe broadband data and voice… Is the connection is ok in telephone and internet.. Thanks a lot guys… (,”)
don’t dare lance. don’t dare. globelines broadband is nothing but trouble. i’m one of their very disappointed subscribers. their connection and speed is simply SLOW.
I heard some rummors that globe broadband is so “maDC”. hmmm. And they are very disappointed
I have been holidaying in Cebu City for almost 2 months and just returned to Australia. I loved it very much in Cebu City except for the internet! My brother in law has Globe and for most of January till my departure being 15th Feb, frequent intermittant connections. At times it lasted for several hours in a day. After making inquiries, I was told that all will be back to normal by 15th Feb 2008. What a coincidence that the service returns to normal the day of my departure! I wonder if it really has as I have not seen my relatives online yet? Anyway during my stay in Cebu most times I had to rely on net cafes which are reliable or another friends place who had PLDT which was an excellent connection, speed and no interruptions. I told my brother in law to switch to PLDT if there are no improvements with Globe. As a matter of interest, has the Globe broadband service improved in the San Carlos area since 15th Feb? My brother in law lives in the vicinity.
God bless…
yeah right.. globe lines sucks. i often make complaints over their fucking costumer care service they’ll just tell you to do a speedtest.. fucking costumer care morons!! they have the most dumbest costumer hotline.
TO GLOBE:
YOU’RE BULLSHIT!!
Hi there,
I have a Globe DSL connection at home. It gets disconnected every 2-3 minutes. I have been experiencing that for about 6 weeks.
This is more than annoying, I cannot use it and need to go somewhere else to use the Internet.
Has any of you guys figured why the disconnections? Or it is not so common? Any thoughts?
unai
i used to have the same problems with globe, it really gets disconnected much like every 6 mins, my average undisrupted connection would be, 30 mins-1 hour the most. my modem always returns to 3 lights and after a few seconds, gets connected again. i’ve been suffering for almost a week, it was really annoying so i had to call up the tech support for that.
i did 2 things (i have a voice and data subscription, btw):
1.) i called up for their broadband tech support to have my broadband and modem checked.
2.) since my broadband was connected to my phone line, i also called up their landline repair to check my line.
i think it was just lucky of me that their techies weren’t busy at those moments. the broadband was first checked, and my extension line for the modem was changed, coz they said it was possibly malfunctioning already, but then, even after that, the disconnections continued.
so the next time, it was the landline repair that came, coz i also noticed we momentarily get a noisy line. what they did was to change the filter of the phone line (the small box that’s connected to the phone line).
it’s been about three days already since i got everything repaired (hopefully) and my connection has been ok so far, i haven’t got disconnected yet, though i’m still observing.
the downside with globe is that they have different contractors for their phoneline techs and their broadband techs, which means they usually can’t and/or don’t check everything together all at once.
my speed has been ok with the plan i have right now (so far).
what more I can say! If stalin was able to persuade his country men back in Russia to embrace his idea, I think this is the time to empower our complaints. I am calling to all Globe Broadband subs to cast their complaints to proper authority such as NTC para matauhan yang globe na yan. ang lupit maningil ang kunat umaksyon magaling lang mang bola customer service nila.
100% Promised lang ang makukuha mong sagot sa GLOBE.
Pwedeng makisawsaw,
I been a globe subscriber for about 6 months, im located here in Pasig. My first 2 months with globe was ok, i have fast internet No Intermitten connection…. but after typhoon Frank that struck Manila …. yawn wala na
I always got Intermittent connection, for the whole day hindi man lang ako maka isang oras na continous connection. Im been in this situation for almost 3 months now and DAMN NAPAKAWALANG KWENTA NG CUSTOMER SERVICE NILA. eto pa may pumunta akalain mong turuan ko pa kung pano mag check ng connectivity duration, what a pain in the a^%@^%^, then may mga sumunod pang visitions and some of them reveal the situation for having this intermittent connection. According to the sub-cons (medyo marunong and honest naman yung iba) some of us are connected in a Cabinet called MSAN, its a german technology that handles our broadband connectivity going thru globe servers ang siste, this technology is specialy design to handle BROADBAND Services only, pinilit sya na globe na mag karoon ng voice kaya ayun, pag nag karoon ng aberya sa Voice (Phone) damay ang internet. Well sa ka cocomplain ko sa globe umabot ako sa point na nag punta ko sa Head Office with a Letter of Dissapointment to the head of customer service and after 3 days? Hooaaa may dumating taga Globe in fairness hindi na sila sub con hehehehe, well HULA nila ako daw under DOS Attack(Denial of Service), and 1 of may computer is triggering the disconnection kaya daw nag kakaganto. WTF ka eeintall lang ng mga computer ko with updated antivirus and win defender pano mangayayari yun eh ni wala pang na susurf yung mga computer ko maliban sa friendster (Unless sabihin nilang may DOS and Friendser hehe)
Well psensya napahaba sobra lang kasi dissapoinment eh sana nga may ibang ISP available sa lugar ko Im stuck with globe ampness.
Modem Router ko Prolink 9300g Hurricane baka may naka solve na ng intermittent connection dyan pa send naman ng link WALA KA KASING MAASAHAN SA GLOBE EH
I live in Polomolok, South Cotabato. I have PLDT EXCITE via landland and I live exactly beside the PLDT Telephone office. I AM VERY UNHAPPY WITH THE PLDT INTERNET SERVICE. I get about 350-500 speed using the internet speed test and I should get up to 2000. Could GLOBE improve my speed? I picked up GLOBE brochures in KCC Mall, General Santos City but unfortunately the person manning the GLOBE INTERNET Desk has not been available when I’m in the mall. As I understand the brochures I could get speed via Globe Broadband at 768kbps for only P995 a month. I’m now paying PLDT P2000 per month for less speed than you offer. Please email me ASAP if you can provide a beter, cheaper internet service. I’m presently unsing my telephone line for the internet DSL but if you need to use my telephone for dedicated internet service that would be OK as I do not need telephone service other than Internet service.
[...] Sounds good. So bye-bye Bayantel, hello Globe Broadband! [...]
pot-ang ina yang globe lage nalang akong na d-dc ano ba to bayad lang ng bayad walang gamitan ng internet,, mga swuapang pala cla kong magpabayad walang delay2x pero sa koneksyon na binibigay nila lageng delay!! halos masisira na araw ko dahil sa pot-ang globe broadband na yan
Been reading many blogs ’bout GLOBE problems! And found out that is TRUE! Having problem 3 days after my connection installed. I had been disconnected during evening till morning which is my fav time (9pm – 6am) to use. I’m experiencing disconnection every 3-4 minutes (INTERMITTENT CONNECTION). Still now Nov. 18, 1:38am… WHAT AT SHAMED!!! I HAVE NO CONNECTION.. Just make this in a notepad and copy pasted here after connection will be OK! HOPELY?!!!
wla bat parati putol ang broadband?? every 3 mins putol ang connection.. hahay buhay..
Fixed… After banging all tech support of Globe DSL, atlast my Globe connection runs smooth as of Nov. 24, 2008. Here’s a tip of advice for those have a problem with intermettent connection (3-5 mins time interval disconnection).
1. If your using aztech modem try to replace it by PROLINK (5200, or hurricane 9300g).
2. Replace your line cable (outside connection).
After this reconfiguration I have no issues of disconnection on my DSL. But one thing Globe Telephone Line sucks! Within a week I encounter 2-3 times Line problem (no phone receiver, no dialtone) but DSL is OK. Hahaha. It’s good thing not DSL. Hope this helps!
ped mg tanong…. 2mbps DSL ung pnakabit q.. bkt ang taas ng ping s GG… pls reply..