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How’s your DSL in the Philippines?

Joey Alarilla asks “Do we actually have broadband in RP?”. Yeah, we do, it’s called Digital Substandard Lines. *heh*

Been hooked up on DSL for about 4 years now. Before that, I languished in crappy dial up connection. I started with Greendot at 256Kbps for Php2,750 for about a year before I moved to PLDT DSL paying Php1,995 at 384Kbps speeds. They then upgraded the accounts across the board and my Plan 1995 got 512Kbps, went up to 786Kbps and now at 1.2Mbps.

If you think about it, the 384Kbps cap is now 1.2Mbps after 4 years at the same monthly rate. I should be happy right? Well, in a way yeah. Them DSL providers would make you think/feel the same. The premium residential packages now are at 2.2Mbps and 5Mbps (Alabang area only).

However, those free upgrades to higher speeds aren’t any good at all when you’ve actually checked the actual speeds. Ever since I’m on the 1.2Mbps line, I’ve always checked my bandwidth on different days of the week and various times of the day. Here’s how it fared via Broadband Reports:

It’s like it’s just half of what I was told my supposed connection is. The only time I’d get that promised 1.2Mbps is when I ran the bandwidth test via PLDTPlay. So, the line from my place to the PLDT servers tops at 1.2Mbps but my actual DSL speed from PLDT to the outside world is just half of that. Great. So those upgrades we’re all getting all these years were a farse?

When do we get Singapore’s 100Mbps speeds to their homes? In the year 2020?

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

90 Responses

  1. Avatar for jhay jhay says:

    If you’re on Globelines’ broadband service, you’re lucky if your connection doesn’t go out every 2 months.

  2. Avatar for Giancarlo Angulo Giancarlo Angulo says:

    Hi!
    yung eastern telecom matino kaya?
    ano kaya best bang for the back ngayon?

  3. Avatar for Angel Angel says:

    wow. I didnt know about these things. I was planning to upgrade my connection. But after reading this, why bother?

  4. Avatar for Ian Ian says:

    Reminds me of a conversation I had with some NTT engineers, in my previous job. I was complaining how I had such a slow 512 broadband connection.

    One engineer asked, wide-eyed, “Mbps?”

    I said, “No, kbps,” to which they looked at each other and snickered, as if to say, “you call THAT broadband?”

  5. Avatar for Jeffrey Wong Jeffrey Wong says:

    What about getting other DSL providers like Mozcom DSL or Pacific DSL (corporate only?)?

  6. Avatar for Nina Nina says:

    Need your advice. I am currently on dial-up and not a heavy user, personal use only. Would you still recommend that i get a DSL? and which is the cheapest and best?

  7. Avatar for bimbo bimbo says:

    BrianB,
    I’ve already inquired with Globe Innove, they don’t have any remaining port open daw in my area. Sucks big time.

  8. Avatar for dwek dwek says:

    some or maybe most ISP just accepts accepts accepts customers kahit na di na kaya so ang result ay mabagal ang connection lalo…

    Parang jeep na pang walong tao lang ginagawang pangsampu

  9. Avatar for Dave Starr - ROI Guy Dave Starr - ROI Guy says:

    As`several have correcly pointe dout, it is not the DSL or wiFi connection between the user’s home and the ISP server that is typically the problem. It’s the fact that the servic eproviders have not provisoned a large enough “pipe” to serve the customers they sign up with these phony plans … my SmartBro is cheap … 999 a month, compared with about twice that for a cable modem connection in the US … but lately Smart hasn’t bene providing 99 pesos worth of service.

    The only way I can even maintain a minimal blog publishing schedule is to get online at 0430 every morning, the connection is below dialup speed by 0900 and to add insult to injury they have now decided to start blocking Port 25 access to myUS-based webservers. It is sad how many folks just accept this poor service … it has nothing to do with the Philippines supposed “3rd-world” status, the money being paid is sufficent to provide decent profit … it’s about feeding people sub-standard service and pocketing the difference … in my personal opinion of course.

    Do you think people in a Convergsys office have connections this poor … better believ they don’t.

    @ =>BrionB, you have bought into their excuses … fiber connectivity is cheap in today’s world and the fiber capacity to and from the Philippines is no where near capacity … but you do have to pay ATT&T, PLDT, KDDI, et al to _use_ their bandidth and it’s cheaper just to make the user suffer and offer up lame rethoric.

    Aside from that, I’m having a great day, how ’bout ‘youse guys?

  10. Avatar for chase chase says:

    Well at the countryside home I enjoy this 3mbps connection while on my apartment in the city we got this 20mbps connection which isnt that expensive. Only cost like 59 to 60 dollars per month

  11. Avatar for beeps beeps says:

    @Edwin, thats exactly my point.

    @BrianB, you are correct, thats why where lucky we are enjoying such connectivity right now because of those Outsourcing industry which prefer philiippines since its much more cheaper when it comes to Human Resources.

  12. Avatar for BrianB BrianB says:

    We’re an archipelago and getting additional fiber-optic support will cost a lot of money. The outsourcing industry needs the connection so maybe the Philippines can come up with something.

    Bimbo. I have globe innove at home. Checked it with Yugas speed test link. Just 336kbps download is just 50kbps. But on skyinet and globe’s speed test I’m currently 1.3mbps and 1.2mbps. I’m paying for 2mbps.

    I’d like to move back to Iloilo (I’m living in Ortigas right now) for cheaper accommodations (read: free) so maybe I can travel, but I’m afraid Globe or Sky is not as good there as it is here. Maybe Yuga can tell me.

    BTW, innove’s 2mbps only costs 1900 PHP

  13. Avatar for Edwin Edwin says:

    Expect third world services?

    I still love our bandwidth here in .ph comparing to india. I saw a lease line in india getting 400 ms of ping time to the US. Compare here in .ph that we are getting about 180ms on lease lines.

  14. Avatar for beeps beeps says:

    I also want to ask you guys what should we expect from a third world country.

  15. Avatar for Kenneth Kenneth says:

    Well, I hope we could also experience that “100MBPS DSL Connection” in the mere future. ;-)

  16. Avatar for karl karl says:

    I got the smallbiz starting package of pldt dsl (3k a month) and it sucks bigtime. I only get a max of 200kbps(usually 120+) from a promised 2Mbps and that’s even from the pldt play site. The connection is choppy specially in the afternoon.

    The Internet plays a vital role in our business since we moved a big part of our workflow online, Gmail for email, Google calendar for bookings, Basecamp for managing our staff and office communications and Gallery for online proofing.

  17. Avatar for Edwin Edwin says:

    I have 2mbps bayantel dsl connection here at home. but when u check your bandwidth from the us u get half or less.

    Anyway, DSL connection doesnt give you the pure 2mbps internet connection. it just gives you a connection to their 2mbps port. You have a shared connection with other people so if somebody’s hogging all the bandwidth u get stuck with a crappy connection.

    I am quite sticking with bayantel dsl. although sometimes their techs thought people who ask technical support are idiots at least they get the job done. and they have 500 pesos rebate for every 24 hours of downtime :D

  18. Avatar for Eugene Eugene says:

    Until the Philippines get better connections going outside the country, getting more than a 1Mbps connection is not much worth the additional charges.

  19. Avatar for Gloria Gloria says:

    hayy yan ang connection speed ko. a crappy dial-up speed via a 3G phone. maybe i should move to singapore?! he he.

  20. Avatar for bimbo bimbo says:

    i just had my pldt dsl connection cut after more than 6 years with them.

    feels kinda different without internet at home. sarap. ;)

    now on the hunt for a new connection in the pasig area. except pldt.

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