(Updated with Cherry Mobile’s response) Just barely 2 weeks from the release of Cherry Mobile’s Trident Q300, reports of numerous problems has started to spread in forums.
In a thread in TipidPC, early adopters of the Cherry Mobile Trident shared their frustrations and problems with the triple-SIM phone.
Issues range from incompatible SIM cards, non-functioning WiFi, to locked phonebook and messages folder.
Sabi sa akin ng store clerk S.O.P. raw nila to test each unit before they release it. BUTI na lang kamo tinest muna namin. Eto ang na-experience ko. Right out of the box, sinalpakan nya ng 3 SIM (SMART sa 1st, PLDT sa 2nd and Globe sa 3rd). Yung Globe at PLDT ko lang ang may load. Biruin mo ni hindi man lang ako maka-compose ng message (not send, ha… compose message pa lang). May lumalabas na “SIM not ready” prompt. Sa calls, ganun din. Di ako makatawag using SIM slot 3 with the Globe. It turns out pala na bukod sa may problema ang 32K SIMs dito sa phone na ito, pati yung 128K SIMs, sablay din! Grabe! Eto ang first phone na nahawakan ko na out-of-the-box palpak! Tapos laging 1-0 bars ang signal nung 3rd SIM slot. Tapos, eto pa, minsan pag pinapalit nung store clerk yung SIMs ng phone, napapansin ko na 2X-4X sya nag o-on ng phone. I asked her why. She told me “Sir, minsan kasi pag start nya, nag-hahang sya after nung animated logo”. – rdeveyra
hindi tlga ako mk konek sa wifi, problema daw tlg ng q8, q9 at trident 2.sayang lang pera ku…huhu — blacklady262002
Anywy, Ang problem ng trident sa trisim dapat bagong issue na ng sim yun ipapasok mo para basahin sa kahit anong position. Pag medyo luma na sim mo dun na nagkakaproblema. E syempre ayaw ko naman magpalit ng sim para dun kaya palit cellphone nalang ako. Message me if anyone is interested to buy my bnew q3. Benta ko nalang ng mas mura. Thanks. — rstaana
This time around, I don’t think a bumper case will solve the problems. *jk*
It’s possible the issue could be caused by an unstable software. Hopefully, an update would fix most of those bugs in the phone.
See more of the discussion about the phone here.
Update: The Product Manager of Cherry Mobile just called me to clarify the issue. Apparently, they only recently discovered that the 3rd SIM slot would not accept any SIM that is larger than 32K (i.e. 64k and 128k) which happens with Globe SIMs.
They already have a software fix for this and advised everyone who bought the Trident to visit the Cherry Mobile service centers to have their units updated with the software fix/update. They’ll also send me a review unit this week so I can personally check the phone.
bought my trident a month ago here in bacolod for 5,700. (i learned it now goes for 4,995.) it works as advertised. camera’s a bit fuzzy, music player’s tinny as one would expect, but the video player’s good. and you can fine tune the friction setting on your trackpad. only problems encountered so far — no menu for sim 3, and difficulty in setting up caller groups (you can’t search for names when adding, you have to scroll through the entire phonebook, to add names one at a time).wifi’s ok too. pretty good phone.
gsto ko din bmili eh,kso kktkot nman wag nlng. sna ma labas ang nokia nito.
i ám planning to buy trident today pero sa nabasa ko na mga comment, hndi na lang cguro. sayang kasi i really like to have that trident….
Bumili ako ng Q300, tapos puro problema ang inabot ko ng bayad pa ako ng P250 para ma update ang “software/firmare” setings nya after malaman ko na may problema pala ang 3rd sim nya. Isa pang problema any ang wifi na lagi na lang memory full. di maka pag fb, oh di kaya ym. 4gig na ang micro SD na naka salpak. Please naman kung may alam kayong solution paki inform naman ako.
Salamat po.
this is like toyota nowadays… they want to be the first this.. the first that.. pero nagrerecall ng units
MyPhone, Cherry Mobile and Torque are all China Phones. (Not to be mistaken as China Made like Nokia/Sony Ericsson) So please don’t expect too much from it. Yes they’re cheap, but how about reliablity and safety issues? Bago pa lang sila sa market, unlike the experts (Nokia/Siemens/Erickson).
@Angie, bakit mo naman naasabing pati Apple natatalo?
Does anybody know any information regarding sa SAR level ng units ng Cherry Mobile?. I am tempted to purchase one since it’s very affordable. I have a Sun and TNT account (Gusto ko pa ng TM, pero ayoko mag tatlong telepono! hehe). However, napaparanoid ako sa SAR level. Sa mga Cherry mobile owners dito, included ba yung SAR level information sa manuals? Thanks
baka palusot lang yan ah…gusto ko paman ang cell nila na tri-sims… ;-(
so what is the final verdict? i am planning to buy this phone tomorrow but after reading this blog… I am kinda backing out.
I really like the Verzio phones however they don’t have wifi yet.
so… is the Trident really terrible? I don’t wanna waste my money too.
Thanks
SO NOW THAT THE PHONE WAS FIXED.. IS IT THE RIGHT TIME TO BUY IT NOW? DI NA KAYA MAG OOCCUR YUNG MGA DATING KAPALPAKAN? PLANO KO RIN BUMILI NG TRIDENT.. WHAT IS KEEPING ME IS BAKA KAKO PANGIT YUNG INTERFACE NYA.. LIKE YUNG USER FRIENDLINESS NYA, YUNG DI NAGHAHALO ANG MGA DIRECTORIES NG 3 SIM AND ALL THOSE STUFFS ABOUT THE INTERFACE AND OPERATION. YUN LANG ANG UNANG CONCERN KO.. NOW AFTER READING THE COMMENTS ABOVE, LALO AKONG NAG HESITATE BECAUSE SOFTWARE AND PHYSICAL MATTERS NA ANG PINAG UUSAPAN. I WANT TO GET SOME ASSURANCE FROM THE CHERRY MOBILE PEOPLE.. IF YOU CAN ASSURE ME THAT THE THING IS FIXED, I’LL TAKE YOUR WORD FOR IT. PLEASE SEND ME AN EMAIL.. PERSONALLY PLEASE.
Can’t receive mms in any of the first two sims. Any manual settings?
Sun-Globe-Red respectively.
SALAMAT SA PAG POST NG MGA COMMMENT SA CHERRY MOBILE… NAGPAPLANO PA NAMAN AKONG BUMILI NG TRIDENT BUT TIME I WILL BE WISER… BAKA ANG BILIN KO NALANG AY TORQUE TRINITY KASI WALA AKONG NABALITAAN NA BAD COMMENTS SA CP NA YAN EXCEPT LANG TALAGA YANG CHERRY MOBILE….
AGAIN SALAMAT.
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nagkaproblema ang cherry mobile q8 ko.nakset ng headset eh wala nman nakakabit na headset.di tuloy ako makatawag kc di ko marinig ang kausap.isa lang kc ang sinasalpakan ng charger at headset kaya ng magcharge ako ang lumabas nakaset ng headset..di na mabalik sa dati..
ok n sana ang cherry mobile sakin kso nagkaproblema naman. Nalagay ang logo/symbol ng headset sa screen eh wla naman ako nakakabit na headset. kya kapag may tumawag di ko marinig.nakakainis, isa lang kaasi ang saksakan ng headset at charger.nangyari ang problema ng salpak ko ang charger eh headset ang nag activate…
thanks for your comments. im having a second thought of buyig trident phone talaga. but with your review… thanks mabe i’ll save money first and bu samsng wave instead. so anyone there who bought samsung wave/… pls send me your opinion atmy email ad. samsha****@****.***
thanks!!
may kasama naman sya extra battery kaya if you sum it up e di 4 hours na din . . . . . i mean 4 days
I bought my trident a week ago. nung bumibili ako sa SM, yung first unit na test ko nagkakaproblem sa touch pad. ayaw magrespond. tagal ko nga try ung unit. kala ata nung salesperson di ako bibili. e kahit naman mura syempre gusto mo sigurado yung binibili mo lalo na kung not branded. sayang din naman yung 6.5k kung lemon mabili mo. Anyway, ok naman yung second unit na test ko kaya binili ko na din. all features functioning. nilagyan ko ng 1 GB na memory. yung sa internet using wifi nagkakaproblem pag ginagamit ko yung browser nya kasi pag medyo naka 5 (or less pa ata) sites ka na lalabas “memory full”. ewan ko, bakit nga ba?? pero nung ginamit ko yung sa Java na Opera Mini, ok naman sya kahit makailang sites ka di nagmmemory full at mabilis pa ang connection.
yung battery life nya, depende siguro sa gumagamit. mga 2 days naman yung battery sakin. lagi ko kasi ginagamit text at calls. may kasama naman sya extra battery kaya if you sum it up e di 4 hours na din :D
yung picture nya pwede na kung di ka maselan. tagal lang dapat ang pose kasi pag shoot nya kailangan wag muna gagalaw yung subject ng mga 3 seconds kasi pag gumalaw kamay mo o yung subject blurred na sya. literally pang still photo sya. :D
ok na sakin to as long as walang, maging problema trident ko. hopefully tumagal sya kahit 2 years man lang.
ngak ang ganda kaya ng cherry mobile trident. aus na aus!! eto ang ilan sa mga nrnasan q
1) TV – mas mrami pang nakukuha chanel ang trident kaysa sa tv q.
2) WiFi – bilis ng netq(well depend nrn cguro sa area mo kng gnu klakas ang wifi), easy to use pa. facebook all the tym
3) 3ple sim – astig nga e nggmit q sbay sabay mga sim ko in just 1 phone. alang problema sa network
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i own a torque triple sim fone.. the trinity as they call it. i like it. it works perfectly well.. even the wifi works as i want it. the tv is clear and so is the audio. i never regret getting myself one.!