grab

Yes, as of July 2025, GrabPay users in the Philippines can top up their wallets using cryptocurrencies like BTC, ETH, and stablecoins. This service is done in partnership with the local crypto exchange PDAX and is available to users who have completed KYC verification. Grab notes that transactions remain compliant with BSP regulations and warns users of the risks associated with crypto price volatility.

Grab's Advance Booking feature, rolled out in 2024, allows users to schedule a ride from 2 hours to 7 days in advance. It is specifically designed for trips to the airport. The feature guarantees driver arrival on time, with a ₱200 voucher offered if the driver is late. Users can cancel up to an hour before the scheduled ride without charge, and drivers will wait for up to 15 minutes after the scheduled pickup time. Bookings are for up to 3 passengers and 3 pieces of luggage (max 23kg each).

Grab investigates safety incidents using tools like the in-ride audio recording feature (Audio Protect), driver profile, and performance history. In a January 2025 case where a driver was accused of sexual harassment, Grab's review found no conclusive evidence, leading to the driver's account being reactivated and compensated for lost earnings during the suspension. The company states it takes all allegations seriously and continuously works to improve safety features and reporting mechanisms.