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April 04, 2007

BDO Cash Card ATM Serious Defect

A blog reader texted me this morning about an incident he had with his Banco de Oro ATM Card. He then pointed me to his blog where he recounted the incident:

ooops!
banco de oro’s (BDO) atm system lets
BDO cash card international cardholders
make balance inquiries and withdrawals
without the need for their personal identification number (PIN)!!!

*after inserting my card in a BDO atm machine
at Sotto St., Makati, to make a balance inquiry,
i mistakenly pressed the OK button before entering my PIN.
to my surprise, the machine took me to the selections menu
where i successfully made a balance inquiry and withdrawal !!!

this is a BIG concern for all such cardholders…
either the cards are defective
or bdo’s security measures aimed
at preventing fraud and theft
are flawed or have been breached.

bdo people! please look into this matter immediately!

*the anitokid asked four of his friends
to try their respective bdo cards
and all had the same results! tsk.

If you have a BDO card, do try it yourself and see if this also happens to you. The problem could be in their system ands not he cards. When it does, report it to their customer service asap.


97 Responses to “BDO Cash Card ATM Serious Defect”

  1. josie says:

    ay naku, nakakainis gumamit ng atm pag magwiwithdraw kasi ilang beses na akong nakakaranas ng pag nagwithdraw ako walang lumalabas na pera then when ill check my balance nakabawas na yung amount. paano ba ito maiiwasan?

  2. pia says:

    ask ko lang po kung ganito din sa debit card nila???
    kasi i opened an atm saving account, and they gave me an atm debit card T_T
    please help!!!!

  3. meg says:

    @dagul I have the same experience with BDO SM Molino, using my hubby’s Maybank account I withdraw 5k no cash, nor receipt was dispensed byt the machine, transaction cancelled so i moved to another BDO atm and its say transaction processed yet no money and receipt was dispensed as well. I stood there long enough and even tried my other ATM card on the next machine pero wala talagang money. The next to my surprise 5k was deducted I immediately went to BDO SM Molino and they advised me to contact Maybank customer service so I did, pero ngayon Maybank is telling me that BDO apparently dont find any record of debited fund in my account. Im giving them until Thursday otherwise if they insist na walang missing fund i’ll file a complaint or sa media perhaps.

  4. jun says:

    sigi mag file ka ng complaint para matigil nayang pag nanakaw ng BDO na yan. kasi ako din nawalan ng pera.

  5. dagul says:

    Hi All,

    Just to give you an update. I was happy that my money went back… thank God! after a motnh and a half, finally i got my money back! even though i dont have the transaction receipt, someone helped me to process my complain.

    according to the letter that they sent to me, they not claming “Hindi daw nila fault yun at walang system error na nakita during that time. They also claimed that the money was dispense successfully…” pero in good will daw, ibabablik nila. they see me na mejo eager ako at sobrang consistent e, ibabalik daw nila…

    hayyyyyy,,,, after a long days… i learned so may things….

    kaya kayo guys, be extra carefull…
    kung maari, sa bank nyo na kayo mag widraw…

  6. mackers says:

    buti pa sau na ibalik sakin til now wala parin.

    wala n hindi n ako umaasa…^X^

  7. hotpapa says:

    Hindi cguro maganda or sa madaling salita eh bulok atm ng BDO. Kasi sa Land Bank atm, kita agad kung hindi nag dispense ng pera or kung kinuha uli ang pera dahil natagalan kang kunin. May accounting ng pera sa na dispense at natitira sa machine. Cguro may Arroyo sa mga taga BDO.

  8. Hotmama says:

    stupid naman ng nag start nito years back, nagpopost na e hindi pa nagtest. pressing ok before entering your pin does take you to the menu pero wala ka namang magagawa na changes or withdrawal or balance inquiry. maeject lang ang card mo dahil hindi pumasa sa security test ng PIN

    isa ang BDO sa mga atm na hawak ko ngayon and I think pare-pareho lang naman ang mga ito. Nasa tao lang kung paano umintindi sa nangyayari

  9. bona says:

    oh shit! kakaopen ku plang dito ai. sna di aku malasin!hmpf!

  10. danica says:

    attn : Banco de 0r0 VMALL greenhills …

    I have the same experience with BDO VMALL greenhills manila, im using my chinabank account I withdraw 10k no cash, nor receipt was dispensed in machine, transaction say it was over withdraw for the day .. thats why i was lil bit shocked because i know 20k is the limit to withdraw each day i stand a lil bit and thingking why? n i moved to int0 chinabank atm and its say im 0ver withdrawal f0r the dAY wtf is this? receipt was dispensed as well.The next mrning ill g0 again in VMall greenhills chinabank and c0mplain why i cant withdraw 20k in a day? they said u can try it n0w if still u cant withdraw tht am0unt n cme back again here…… but when im try its damn bullshit the 10k i withdraw in bd0 is deducted int0 my acc0unt its really disgusting s0 i file c0mplain t0 my bank they give me referrence # they said wait f0r a week it was happen 0n 0ct 2010 until n0w n0 respnce frm bd0 …. my bank says they see tht it was despence but wtf n0 cash and n0 receipt 0n it ….. I immediately went to BDO VmALL GREENhills but seems they n0t entertain me and they advised me to contact Maybank customer service so I did,. This case 0ver 1 mnth c0mplain ..and as s00n i arrived frm my h0liday in kl . i’ll file a legal acti0ns 0n this and put y0u 0n shamed 0n the media..

  11. Ace Ricafort says:

    Just saw this post. Do you know RCBC’s MyWallet? Cash card din sya and never ko naexperience yung mga ganyang error. May bayad nga lang sila na P10 everytime mag deposit pero okay pa rin kasi kahit magkano saka kahit saang RCBC pwede mag deposit. Gamit na gamit ko nga yung card pag nagpapadala ako sa nanay ko.

  12. bobo says:

    It’s a new feature of BDO. BOBO!..once na mag withdraw ka na or inquire ng balance it will ask for your PIN!

  13. Ace Ricafort says:

    Anong bino-bobo mo? Naiintindihan mo ba ang pinag-uusapan? Kung maka-bobo ka. Nakakahiya naman sayo, summa cum laude ka eh.

  14. seph says:

    BOBO yan si bobo eh, nakikisali din naman alam pinaguusapan…bobo talaga

  15. seph says:

    BOBO yan si bobo eh, nakikisali din naman alam pinaguusapan…bobo talaga

  16. tysha says:

    lipat na kaayo sa ibang bank…wlang kwenta tagala yang BDO kahit debit.cash card kahit credit pangit ung service nila sobra

  17. newbie says:

    pano po mag withdraw gamit yung cash card..newbie lang po ako..pwede po malaman yung steps.

  18. bobong says:

    wag ka na nga mag cash card, Panay na nga reklamo kacash card ka pa. mywallet ATM na lang gamitin nyo la pang hassle na ganyan, sa RCBC kayo magapply. pwede sa paypal.

  19. bobong says:

    wag ka na nga mag cash card, Panay na nga reklamo sa ATM cash card ng BDO kacash card ka pa. mywallet ATM na lang gamitin nyo la pang hassle na ganyan, sa RCBC bankard.com kayo mag-inquire. pwede pa sa paypal kung may online business kayo.

  20. jonel says:

    mganda naman sa bdo

  21. winair says:

    BDO sucks! Please read my own fraud experience with BDO.

    http://winexpose.wordpress.com/2012/10/02/bdo/

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Abe is the founder and Editor-in-Chief of YugaTech. You Can follow him on Twitter @abeolandres.

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