A couple of days ago, someone from PLDT called me up and inquired about my “incessant” issue of not getting any billing notices (not even the disconnection notice) for over six (6) months now. I stopped bugging them about this 3 months ago.
I confirmed to them that in the last 6 months or so, I never received a single notice. My landlord has been receiving all kinds of packages and letters on my behalf without falter so the cause of the problem is most probably from their end. The guy on the other end of the phone apologized and explained that according to their logs, no one was receiving my billings and even claimed that the neighborhood did not knew me as living in my address. (Stupid excuse if you asked me.)
Anyway, I blogged about this issue here and at Pinoy.Tech.Blog a month ago. I thought that if repeated calls to their CSR would not remedy my issue, blogging about it could very well be my last option.
Well, what do you know, I just got huge envelope today from PLDT delivered rush via Securities Express. They managed to send me all billing invoice from as far back as April.
Perhaps, my blogging about it did the trick.