The Mobile Data shortcut on some Galaxy S6 and Galaxy S6 Edge have been mysteriously missing on a handful of handsets.
We first received a report from a @theglennong yesterday via Instagram regarding the issue on his Galaxy S6 Edge.
The shortcuts is complete gone and even editing the Quick Settings panel does not show up the shortcut.
This morning, we also experienced the same issue on our openline Galaxy S6.
We can still activate or deactivate mobile data via the Settings -> Data Usage as well as the power confirmation window (long press on the power button). However, shortcut for the Mobile HotSpot is also missing.
We’re still unsure why this happened so we continue to investigate. Please chime in on the comments if you encountered the same problem.
Update: Here are several possible fixes for the bug:
1) Backup your phone’s content and do a full factory Reset.
2) Download and install this temporary fix here 10 (fixdatatoggleapp.apk).
3) Official Samsung app fix here 11.
FOUND a solution to mobile data shortcut restore
Steps
1. Install ” QUICK PANEL RESTORE” from Samsung app store
2 .Open it & click on restore
Works perfectly well
Try it !
Thanks to Samsung care support
FOUND a solution to mobile data shortcut restore
Steps
1. Install ” QUICK PANEL RESTORE” from Samsung app store
2 .Open it & click on restore
Works perfectly well
Thanks to Samsung care support
Mobile data toggle for note 3 also missing
I have a fix: https://hitechtabai.wordpress.com/2015/06/17/samsungs-galaxy-s6-shortcuts-missing/
Thanks Juan, it works! :-)
Same thing happened on my S6 here in Cape Town, South Africa. Still waiting a fix from Samsung, very annoying :-(
Me too! I noticed it last weekend. It’s a bit inconvenient. :(
Just found out that my mobile hotspot is also missing I thought its just my mobile data toggle.. one more thing my default email icon is missing in my home screen.. and lastly weird things happen to my s6 when I play music my phone vibrates.. I just restarted it and its gone..
It also happened to my Galaxy Tab S 8.4 LTE. What I did, just reset to default. Just give it a try.
Having the same problem on the S6 Edge. This is shady as hell. Any fixes available?
Found a helpful solution. Check the fixdatatoggleapp.apk post by NimeniAltu.
http://forum.xda-developers.com/attachment.php?attachmentid=3361833
Thank you so much.. mobile data icom is back
Works nicely on S6 Edge – many thanks
Mobile data shortcut disappeared this morning. Tried to restart and tried to fix it but to no avail. I Googled it and found this site. I am in Riyadh.
Same here… in Kenya
Mine is the same.I am in south africa and they should fix this problem as soon as possible!!
Same here on the s6 edge. I wonder if it is not the operator who has pushed that as they try to maximise the data usage in their offer.. I remenber a few weeks ago that I received such note that the switch between wifi and data will be automatic… not sure if Samsung – level down is fully aware of this…
Happened to me as well. Mobile data disappeared from quick panel settings. I called samsung customer service earlier and they told me that they already escalated the concern.
For meantime, we need to go to settings, click data usage and turn on mobile data.
The same problem on s6 edge
Same problem here with the S6 Edge. The mobile data shortcut disappeared totally today.
have just noticed this problem on my s6 edge. @kent please explain how you reset your notification panel. It would be really helpful.
There is no fix yet. Wait 4 samsung
Happened to me as well, hope you find a solutiin