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PLDT myDSL DNS Problems

For several days now, we’ve been experiencing some erratic and widespread DNS problems with PLDT myDSL. I think Smart 3G/GPRS is also affected with it, although my Smart Bro is working fine.

We’ve also received numerous reports of the same — random sites not showing up or loading. The issue has been reported to PLDT Customer Support and though they’re not confirming the problems, all efforts to correct the problem failed. So, until now, PLDT hasn’t resolve the issue and we get all of the heat from hosting clients.

Anybody else experiencing similar problems with their DSL providers?

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

151 Responses

  1. Avatar for Jack Sparser Jack Sparser says:

    Sign this petition! PLDT must improve their services

    http://www.change.org/ph/mga-petisyon/philippine-long-distance-telephone-company-ayusin-ang-serbisyo-para-sa-kanilang-mga-subscribers

  2. Avatar for Josh Josh says:

    Pangit talaga ng serbisyo ng PLDT d nga nila magawang gawin mabilis nag serbisyo nila eh. D sila marunong sumunod sa deadling nila. 3-5 working days daw eh tagal na wala parin

  3. Avatar for sixace sixace says:

    This is a very old problem with PLDT that they never bothered to fix, same DNS issues. Luckily the work around is quite easy. Simply configure your DNS settings manually on your computer and either use OpenDNS

    208.67.222.222
    208.67.220.220

    or personally i prefer google DNS
    8.8.8.8

  4. Avatar for Jack Sparser Jack Sparser says:

    please sign this petition! hopefully, it will reach the higher-ups of PLDT!

    http://www.change.org/ph/mga-petisyon/philippine-long-distance-telephone-company-ayusin-ang-serbisyo-para-sa-kanilang-mga-subscribers?utm_source=share_petition&utm_medium=url_share&utm_campaign=url_share_after_sign

  5. Avatar for PLDT PLDT says:

    please sign this petition! hopefully this will reach the higher-ups of PLDT!

    http://www.change.org/ph/mga-petisyon/philippine-long-distance-telephone-company-ayusin-ang-serbisyo-para-sa-kanilang-mga-subscribers

  6. Avatar for TAkte!! TAkte!! says:

    wew kakainis
    plaging dc anu bayan pldt
    kung may mag pakabit
    BILIS!!
    pero pag reklamo na
    Hina!! yudafootspa

  7. Avatar for nico nico says:

    grabe lng tlga ang pldt, tawagan mo man ung csp o kahit mag tawag ka ng mag aayos na mga agent, more than than 2 months ko na nireport sabi pupuntahan daw, asan na ngaun? mag 3 months na wala pa din? nag babayad naman kami ng maayos .. mas mabuti pang mag palit nlng.. bwiset

  8. Avatar for cyjanidybel cyjanidybel says:

    I see that this post is dated nearly 6 years ago, but I’d just like to address that I’m currently having the exact same problem.

    We’ve subscribed to PLDT myDSL for.. I’m guessing, around 3 years ago, but this is my first time experiencing this.

    My Smart Bro suddenly works fine, though, I can’t access Smart’s website for some reason. Every other site loads fine in decent speed. Our landline phone is down, however, so I guess I’m doomed to not be able to report this unless I go to their congested offices or branches and report this in person… Which I’m definitely not doing. Nakakatamad masyado.

    Sobrang tempted na talaga akong sunugin ang mga Lopez. Sigh

  9. Avatar for chiton chiton says:

    ANG MAHIRAP SKNLA ANG BAGAL NILA MAG ADJUST NI HINDE MANLANG NILA PINAPANSIN MGA COSTUMER NLA PAG NAGREPORT KA BOUT SA NET MO NI HINDE MANLANG SILA NAGAWA NG PARAAN PARA MAAYOS ILANG BESES N KO NAG TRY MAG REPORT BOUT SA DNS KO PUTRAGES NAUS KO XA FOR 2 MONTHS WITH OPENDNS BUT AFTER 1 MONTH AUN DC NNMN PUTRAGES NMN 2.5K BINABAYARAN NMN TPOS GNUCN LNG TANG INANG YAN EVERY DAY DC!

  10. Avatar for aj aj says:

    packing tape na pldt yan,

    maabutan na ng lose yung wins ko sa lol eh, nung una 200+ ngayon 100+ na lang at dahil dun bumaba winning ratio ko dahil sa kakadc, ilang report na napaprocess ko pero hanggang ngayon ganun pa ren, more than 6 months na saken tong dc ng dc anak teteng

  11. Avatar for cherry cherry says:

    anu ba yan kaya pala na d-dc ako..!! T_T d ako maka laro ng maayos…!!! tae..!!!
    akala ko maganda tong pldt… hays.. sana na lng hindi namn inalis yung globe…!! pota!

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