The recent soft-launch of Wi-Tribe in the Philippines drew mixed reactions. While a number of people were excited about another telco-challenger, a few others who’ve tried it during the beta phase are complaining about the bandwidth cap.
The biggest complaint so far is the bandwidth caps being imposed by Wi-Tribe (although we already know other telcos are also doing some sort of bandwidth capping for years now).
Some reports coming in is that P2P traffic is limited to only 3GB per month. However, if you use the service between 1am to 7am, your bandwidth usage will not be logged/monitored (according to their Fair Use Policy).
If the 3GB cap is reached, the 1Mbps connection will be throttled down to just 256Kbps. This is then re-set back to normal on the next monthly cycle. (The figures here have not been verified since Wi-Tribe’s Fair Use Policy does not specify the numbers).
Area of coverage for Wi-Tribe.
Why have one?
Well it’s designed to make sure your broadband service is fast and reliable whenever you use it.
Some of our broadband customers use file sharing software and download large files like music and videos. This uses up lots of network capacity leaving less available for you. If they’re doing this at peak times, it could mean that the speed of your broadband service will be affected.
Am I likely to be affected by the Fair Use Policy?
If you don’t use file sharing software or download large files from the Internet it’s unlikely you’ll ever be affected by this policy. If you do, all we ask is that you do so considerately, perhaps by downloading outside the peak hours of 1am to 7am. Don’t forget that media streaming, including the streaming of internet radio contributes to your use of bandwidth and may, if left permanently on, cause you to be in breach of this policy.
What will happen if my use is very high?
If you only occasionally have very high usage, we’re unlikely to be concerned. If it is happening regularly, we may either have to reduce the transmission speed of your broadband while we continue to keep an eye on your usage, or suspend your service and/or possibly close your account.
We don’t want to do that, and with your support and goodwill we’ll work with you to see if we can avoid this happening.
I think 3GB is just too small for a bandwidth cap. Maybe somewhere around 20GB could be a “fair” limit. That un-metered slot between 1am to 7am is classic for dial-up providers even until now.
Will have to follow this up and confirm some of the details with Wi-Tribe.
shit!! talga.. walang cnb yung sales agent na meron plang limit!!fuck… puro magaganda cnv nla.. first to 3 days na usage q.. pagtapos nun bang!! grabe ang bagl na..
what the fuck tlga!!
FALSE ADVERTISEMENT
LYING SALES AGENTS
BAD COMPANY
P%$&#*%&*(#&na babalik ko na!!
guys….pldt dsl mas okay…nakapldt n po ko ngyon . peo witribe is still chasing me. You know wat? they were asking me to pay the balance that I hve DAW! wala clang kakatigil ng send sa email. Last weekend niratrat ko n nmn sa phone mga agent because they were insisting na ngmit ko pa daw yung service nila after n ngkaron ng connection problem. Tpos me issue p clng cnv n date n ngmit ko xa at ng attempt dw n gmitin yung line. And guess wat? yun yung tym n nsa knila n yung unit. Kya sv ko wag n nila ko mcngil cngil kc nd ako ang gumamit nun dhil kako nsa mga technician n nla at agent yung unit during that tym and I insist nwag n nila ko pdalhan ng billing dhil khit anu kako gwin nila wala n kong babayaran p sa knila nuh? anu cla HELLO!!!!!!
mga problema sa witribe mga sales agent nila.just be honest nmn…nd yung nanloloko kayo ng mga tao.dhil pinagppaguran din ng mga TAONG ito ang mga perang binbyad sanyo. And as one of the subscribers we are not paying for nothing or just wasting our money for making ourselves angry. magtrabho tyo ng maaus. in a way n wala tyong inaagrabyadong ibng tao. nd lng para mkbenta at mgkapera. i know how hard to earn money kya khit anung work n lng para mgkpera. peo we know nmn if we can cause harsh sa iba db? be fair enough . pare pareho lng tyong kailngan ng trbho at ngtratrabho para mgkapera. but the best thing to do, is to do it right. wag nyong hayaang gmitin lng kyo ng mga abusadong negosyante buwaya.dhil sooner or later nd lng trbho mwawala sa mga sales agent n ktulad nyo kundi mga tiwala ng mga taong nsa pligid nyo. dhil kasama kayong ilulubog ng kumpnyang pinaniniwalaan nyo.
Whew!!!! dapat pala ko mag alala at ma alarmed. kasi ung unit ko di ko na ginagamit, ang sabi ng agents sila daw ang mag pipick up ng unit.
just last week, I was talking to the agent regarding the billing i received kasi they are collecting me for a whole month’s service charge when I haven’t used the unit since the 2nd week of August. Then my connection was so ON and OFF starting August 1.
Whaaaaa!!!! I have switched to Globe na…. sana mas ok since mas established.
who knows bka mga agent mismo nila gumgmit nun….sbukan lng tlga nila mgdemand ng pera sakin at gugulantangin ko cla……….yung recbo nga pla ng witribe nd ko npncin ewalng date…pirma lng ng agent ang kumuha dto……pero since n wala nmng ibng me authority n kumuha nun dto kundi tga wi tribe din…kya wag nilng ipagpilitn ang gusto nila nuh…ayucin nila service nila at nkakagulo cla ng bhay. kya sa mga mgpapakuha ng unit make sure n tignan nyoang date kung me nilgay at name..
Sana naman po dagdagan nyo ang fair usage, marami na ang bwisit sa service nyo. only 6gig for P1000…….. hmmm, hindi nmn ganun ka ganda ang service, ang bagal pa ng streaming. It’ll be good if 15-20gig fair usage for P1000, be fair.
Buti pa ang dsl unlimited bandwidth na mabilis pa sa streaming at online games as well as downloading torrents etc. So pls witribe increase naman po your fair usage, to be fair to your consumer also, hindi rin naman biro ang P1000/month sa napaka babang 6gig fair usage, 6gig is for only 4 or 5 movies, omg!
just as the company said, soft opening pa lang yan, i do also uses wi-tribe for 5months now, ok naman sya. paminsan minsan nawawala ang connection because of the adjustment made with their transmitter site. alangan naman na their doing some adjustment tapos di affected connection mo. lahat naman ng telco nung nagstart ganyan din. wait for a year for wi-tribe full blast opening. san miguel ang naghahandle nyan, san miguel wont risk their name for a hoax. kaya lang dapat pagka ganyang di pa stable ang signal eh they must promote every marketing approach, freebies to users, saka bawas sa bill pag may system adjustment. yung 3GB nga pala para dun sa mga subscriber ng 500pesos plus, 6GB po yung sa 998Pesos or 1MB plan yung band cap nila
uhm….. is witribe blocking the torrents downloading? can’t download pero pag usb stick na broadband ko nakakapag download ng torrents
sakin laging ngdidisconect na ung modem ko kada 5 minutes magdidisconnect tapus hirap na sa pag connect uli.
*inaabot ako ng 30 minutes pra sa pag connect tpus wla nanaman.d 2loy ako makagawa ng project q.ginawa ko ngrent nalang sa compshop.
*ng txt ako sa agent nila di na ngrereply.
*ng email din ako sa cutomer service nila sabi
lang tatry daw nilang ibalik yung 1mbps na speed next month. ibabalik? e di ko na nga nagamit ung 6gb ko dahil laging nagdidisconnect.sayang lang ung 6gb ko.
ng email uli ako sabi mag MOVE MORE nlang daw ako kung gus2 kong bumilis ung speed ko.tae di muna nga nagamit ung 6gb tpus magmomove more pa anu to nakawan ng ALLOWANCE?
*laging delay pa ung bill nila.
*kung ayaw nyo sumakit ulo nyo wag na kayung mgsubscribe sa wi-tribe 100% sasakit ulo nyo d2.
ang sb smen 8gb ang cap? takte anu b yan..scammer pla mga 2.. wla dng cnb na 2yrs agd2 at kht pputol mo eh mgbbyad kp dn.. kapal nmn.. uu alm q gnun ang business pro wag nmn sna garapalan.. gs2 q ngang itpon ung router nla sa inis dhl 6days plang after ng heavy rain eh wla ng signal.. na ddiscon nq!! takte anu b yan.. ngaung pang 8th day ng lecheng wi-tribe n yan skn at wla xang cgnal pro ng dmtng kht 1bar mblis.. bka gs2 nio mag react sa cnsb ng mga tao about jan sa bnbenta niong kcnungalingan at hnd kaaya ayang produkto..22o yang cnb ni busy student.. wlang kwenta mga agent nla tnwagan q ang hot line nla “31-tribe” da number is not yet in service wew.. tindi nio.. pxnxahan tau kng nxt 24months dn kme mgbbyad..
nakakatawa ang wi-tribe
Nag email ako sa kanila
sabi ko panu po ba ang procedure pag gusto ko na magpacut.kasi d na ako masaya.
d nagrereply.
Mas gusto ko pang ng 512kbps na internet o burstable speed tulad ng sun.atleast un tumutulak at wlang sakit ng ulo.
kesa sa wi-tribe na pababa ng pababa ang speed at pag ginamit mupa ng ginamit mawawalan ka na ng connection.
naranasan ko to super putol putol ng connection ko ambagal pa.gus2ng guto ko ng ipacut to kyya lng daw may babayaran pa.
I was about to subscribe with Wi-tribe tomorrow due to insistent kids’ demand and persistent wife’s nagging but am now thinking twice and thrice as to whether or not I really need to. I’m weighing things out and hopefully I would still be convinced with the excitement Wi-tribe puts in their ads.
wg kna mg try aq 4 days q plang ngagamit wla n agad ung cap q., 598 ung plan q., pg ng stream k ng video n 2mins lng ang streaming aabutin k ng 1hr kahhihinty., ska hindi n mg loload ung mga games s fb.,
Try Globe Broadband/ Tattoo (apparently that’s their branding now). Very much satisfied with speeds so far…a shocker for me since i always thought those Tattoo sticks were slow like SmartBro and Sun. It was wonderful to see 1.2mbps in my office area.. Sweet.
thanks.. muntik nako mag signup… buti nalang nag re-research muna ko before i buy…
Hi there, just wandered by. I have a Minnesota 4g website. Lots of information out there. Looking for something else, but very nice site. Have a nice day.
Yan ang problem kasi sa mga mahilig magdownload. Gusto nyo download lang ng download na walang limit. FYI Lahat naman ng ISPs ay may capping. Di nyo lang alam kasi di nyo binabasa yung terms and conditions nyo. It is mostly under “Fair Usage Policy”. Based on my experience ha.. like pag malapit na bayaran sa PLDT DSL napapansin namin na mabagal ang net. Minsan asa 600kbps lang or lower. Tumawag na din ako sa Customer Service pero ang sabi lang sa akin “Sir, yung speed na yan is still within the normal range.”
For more info on my experience with Wi-Tribe and wireless internet connection check my blog: http://juberticus.blogspot.com/2011/04/wi-tribe-4g-wireless-broadbandreview.html
ah sir s download po npaliwang smin un pero about s streaming prang wla atang nbangit ung mga agent n bumabawas din pla ng cap un.?.,
Twitter: Vincent
says:
” FYI Lahat naman ng ISPs ay may capping. Di nyo lang alam kasi di nyo binabasa yung terms and conditions nyo. It is mostly under “Fair Usage Policy”. Based on my experience ha.”
NOT TRUE. I have PLDT DSL and ang dami dami ko na download and no change sa speed. And afaik wala din ang smart. May congestion pero walang cap ang smart
However the evidence seems to be that not all experiences are bad. There are some areas with good service. Same thing for PLDT DSL and others. I happen to be one of the lucky ones with PLDT DSL and you are one of the lucky ones with wi-tribe
Here is a part of the Terms and conditions of PLDT:
Bandwidth, Data Storage and Other Limitations – The Subscriber shall comply with the current bandwidth, data storage and other limitations of the PLDT Data Services. The Subscriber shall ensure that its activity does not improperly restrict, inhibit, or degrade PLDT’s or any other party’s use of the PLDT Data Services nor represent (in PLDT’s sole discretion) an unusually large burden on the PLDT network.
Acceptable Use Policy – In PLDT’s efforts to promote good citizenship within the Internet community, PLDT will respond appropriately in the event that it becomes aware of any inappropriate use of the service. PLDT reserves the right to MONITOR BANDWIDTH, usage and content, and from time to time to operate the service to identify violations of the Acceptable Use Policy or any inappropriate use of the service and/or to protect the PLDT network and other PLDT Subscribers.
Although it is not directly stated (I have capitalized MONITOR BANDWIDTH for easier identification), they do have control over your connection speed when you go beyond a certain cap (a limit which we do not know). ISPs normally have to do this so as to prevent subscribers from eating up all the bandwidth that would cause others to have speed issues.
I find it hard to believe that you had not experienced any slowdown, not even once.
Twitter: Vincent
says:
“I find it hard to believe that you had not experienced any slowdown, not even once.”
If PLDT DSL had a monthly cap then I would find out that my speed would always be slower at the end of the month. well that never happens to me.
I’ve had PLDT plan 999 ngn in san fernando pampanga for almost a year and previously I had pldt plan 999 legacy for several years in manila. Never have I experienced a slowdown at the end of the month which is what you would see if PLDT DSL had a monthly cap.
However, I rarely exceed 30-40 gigs a month so if the cap is larger than that I may be mistaken
Twitter: Vincent
says:
“I find it hard to believe that you had not experienced any slowdown, not even once.”
If PLDT DSL had a monthly cap then I would find out that my speed would always be slower at the end of the month. well that never happens to me.
I’ve had PLDT plan 999 ngn in san fernando pampanga for almost a year and previously I had pldt plan 999 legacy for several years in manila. Never have I experienced a slowdown at the end of the month which is what you would see if PLDT DSL had a monthly cap.
However, I rarely exceed 30-40 gigs a month so if the cap is larger than that I may be mistaken
Twitter: Vincent
says:
Why don’t we wait till the end of the month and see if bumagal nga ang PLDT DSL ko. Thats what you would expect if PLDT DSL had a monthly cap
If however PLDT DSL had congestion instead of a cap, then the slowdowns would not be located at the end of the month but would maybe be on a daily cycle, with slowdowns during peak hours and fast internet during say after midnight and in the early am.
BTW, right now at 4:17pm i’m downloading @ 1.2 mbps
Then as I have said, you must be so lucky to have no slowdown whatsoever. A lot of people I know agree with what I have written. They too have experienced sudden decrease in speeds at some point. Noticeable, in fact, that they too had to call up PLDT about it.
With regard to the monthly cap, I already pasted the terms and conditions regarding their monitoring of the bandwidth. If there is indeed no cap then I find no purpose in their including that statement as it could have just been omitted. And yet, there it is. Unless, you would like to disagree to the fact that it is written on the Terms and Conditions that you have signed yourself and that I am just hallucinating.
Because I did read the terms and conditions, since I myself am a PLDT myDSL subscriber, I know for a fact that it is definitely written there. Until now, I am still a subscriber to their internet service and up until now I still experience the same problems from time to time.
What I am pointing out my dear friends is that there is a cap. Deny this truth or not. Experience it or not. The cap is there. And why is it there, same like when you are in a computer shop, when someone uses the bandwidth and hogs it, the rest pays for it. (We all know that specially if there are some playing online games and someone suddenly watches youtube.) Although any other ISPs have their very large backbone to the internet with the amount of subscribers that they have, if one or more would hog their resources then the rest pays. If they do not look after each and everyone’s usage who gets the blame on slow downs? It is them. This is for their protection. This is also for the protection of other subscribers.
Twitter: Vincent
says:
“If there is indeed no cap then I find no purpose in their including that statement as it could have just been omitted. ”
you should think like a lawyer since they do strange things coz they know the law. maybe its just a emergency measure so anytime that can cap if they want to. A back door. Globe did the same thing. For years they had something like that in their contract’s fine print, but they did not implement it. Then 1 or 2 years ago they did implement a cap but backed down after lots of public outrage. A few weeks ago they re-instituted the cap
“A lot of people I know agree with what I have written. They too have experienced sudden decrease in speeds at some point”
If its not related to the number of gigs downloaded/uploaded then its not a cap. It may be some local problem with the network or congestion maybe
Then we are in agreement. There is a cap. As you had just said with the terms and conditions they have the capability to place a cap if they want to. And with the terms that they had set they do not need to notify the user if they had implemented it. It is as long as the user had stepped on a certain boundary that they can just implement or do it. This cap is unknown to us and yet it is there. Although they did not state it and make it obvious does not mean it is not there. They have the power to implement without us knowing.
It has always been a matter of gigs, why are you stating that it is not, when what their term suggest are bandwidth boundaries.
All that you had just said points to the same truth of the existence of this so called cap. Try reading again.
Twitter: Vincent
says:
“Then we are in agreement. There is a cap”
No i do not agree. there is no cap at the moment if CAP is defined as babagal ang internet mo after you download X gigabytes.
Congestion which is defined as mabagal if madami ang gumagamit ng network, baka meron depending on your location.
Throttling which is defined as babagalin ng ISP ang internet regardless of number of users or time or number of gigs downloaded, yes meron. If i subscribe to a 1mbps plan they throttle me to 1 mbps. If I upgrade to a 3mbps plan and hindi congested, they upgrade the throttling to 3mbps.
“As you had just said with the terms and conditions they have the capability to place a cap if they want to. And with the terms that they had set they do not need to notify the user if they had implemented it.”
having the capability to place a cap is different from actually placing a cap. From what I have experienced there is no evidence of a cap unless the cap is so high that I have never exceeded it.
Well, with what I had written and with all that you had said it still points to the same thing, that there is a cap or a borderline that they follow. However, you deny it or you can keep on saying to yourself that it is congestion.
You are saying that they throttle the speeds without regard to the number of users or number of gigs. You had just created a bigger issue for them. That they are just playing darts when it comes to choosing who they want to slow down.
I understand your loyalty with PLDT. As I have said, I myself am a loyal subscriber of PLDT. I had my connection since 2004. You yourself must take heed to what you yourself had said, “you should think like a lawyer since they do strange things coz they know the law.” It’s plain business, don’t you think?
I have said my case and you had as well. I had even given my proof, their own terms and conditions that we subscribers, including you, had signed.
Let us allow the others decide and let them speak.
Twitter: Vincent
says:
i made a poll: pldt: capped or not?
http://www.pinoydsl.net/threads/pldt-dsl-is-it-capped-yes-or-no.25943/#post-370621
so far no = 4, yes = 0
Well, di ako makikialam sa poll na yan. The only thing is that you just pasted your own comment which is quite unfair and biased na kaagad. I do hope you could paste our whole conversation so that everyone can read and decide so we will know. Thanks.