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The Curious Case of Wi-Tribe Bandwidth Cap

The recent soft-launch of Wi-Tribe in the Philippines drew mixed reactions. While a number of people were excited about another telco-challenger, a few others who’ve tried it during the beta phase are complaining about the bandwidth cap.

The biggest complaint so far is the bandwidth caps being imposed by Wi-Tribe (although we already know other telcos are also doing some sort of bandwidth capping for years now).


Some reports coming in is that P2P traffic is limited to only 3GB per month. However, if you use the service between 1am to 7am, your bandwidth usage will not be logged/monitored (according to their Fair Use Policy).

If the 3GB cap is reached, the 1Mbps connection will be throttled down to just 256Kbps. This is then re-set back to normal on the next monthly cycle. (The figures here have not been verified since Wi-Tribe’s Fair Use Policy does not specify the numbers).


Area of coverage for Wi-Tribe.

Why have one?

Well it’s designed to make sure your broadband service is fast and reliable whenever you use it.

Some of our broadband customers use file sharing software and download large files like music and videos. This uses up lots of network capacity leaving less available for you. If they’re doing this at peak times, it could mean that the speed of your broadband service will be affected.

Am I likely to be affected by the Fair Use Policy?

If you don’t use file sharing software or download large files from the Internet it’s unlikely you’ll ever be affected by this policy. If you do, all we ask is that you do so considerately, perhaps by downloading outside the peak hours of 1am to 7am. Don’t forget that media streaming, including the streaming of internet radio contributes to your use of bandwidth and may, if left permanently on, cause you to be in breach of this policy.

What will happen if my use is very high?

If you only occasionally have very high usage, we’re unlikely to be concerned. If it is happening regularly, we may either have to reduce the transmission speed of your broadband while we continue to keep an eye on your usage, or suspend your service and/or possibly close your account.

We don’t want to do that, and with your support and goodwill we’ll work with you to see if we can avoid this happening.

I think 3GB is just too small for a bandwidth cap. Maybe somewhere around 20GB could be a “fair” limit. That un-metered slot between 1am to 7am is classic for dial-up providers even until now.

Will have to follow this up and confirm some of the details with Wi-Tribe.

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

150 Responses

  1. Avatar for Fuck wi-tribe Fuck wi-tribe says:

    P%$&#*%&*(#&na babalik ko na!!

  2. Avatar for Fuck wi-tribe Fuck wi-tribe says:

    shit!! talga.. walang cnb yung sales agent na meron plang limit!!fuck… puro magaganda cnv nla.. first to 3 days na usage q.. pagtapos nun bang!! grabe ang bagl na..

    what the fuck tlga!!

    FALSE ADVERTISEMENT

    LYING SALES AGENTS

    BAD COMPANY

  3. Avatar for Patrick Patrick says:

    Papayag ako sa CAP nila yung yung:

    3GB gawin nilang 128GB
    6GB gawin nilang 256GB
    12GB gawin nilang 1Tera

    Kung ganyan willing ako magbayad ng per GB kapag nagexceed ako.

    WTF !!!

    FALSE ADVERTISEMENT

    LYING SALES AGENTS

    BAD COMPANY

  4. Avatar for mj mj says:

    That’s where I am heading.. but PLDT has no DSL service available in our area because our lines is currently undergoing migration and will probably open DSLs by next year, and the PLDT guy told me that he won’t recommend smart since it won’t be able to give me the service i expect because of my location.
    I am now looking at GLOBE wired broadband. any inputs guys??
    Thanks in advance! ^_^

  5. Avatar for bev bev says:

    well, guys nag shift n ko sa pldt dsl.so far so good. Kaya lng lgi cla advance payment. cgurista. wala n witribe sakin. pina pull out ko na.kaya yung mga sising sisi sa product ipa pullout nyo nrin kesa sumakit p ulo nyo jn. kc sobrang stressing xa.ms mhal p yung kakatawag nyo to follow up. since n bgo yng isp n yan, ms mtaas ang possibilty sa problema kya get rid of that.

  6. Avatar for mj mj says:

    I am a subscriber of wi-tribe since May 21.. ung unang month ok ang service. Mabilis talaga. then 1 month after nawalan ako ng conection bigla without any notice from them. The reason??? I was “DEPROVISIONED” kasi wala daw sa system ung account ko when if fact lagi lagi ako natawag and receiving the same feedback na wala sa system ung data ng account ko… FOR ONE MONTH hindi nila na input tapos bigla bigla puputulin!!!
    After a WEEK of bothering them and demanding for the reconnection… naibalik.. come August SOBRANG BAGAL na ng connection ko… as in!!!!! ang sabi ng technical team na pumunta to check on the reason kung bakit mabagal is… binabaan daw ung area coverage nila from 1000Km to 500Km.
    BAKIT KAILANGAN NILA GAWIN UN WITHOUT PRIOR NOTICE TO THE CONSUMER?!?!?! tapos aalamin pa daw kung meron magagawang paraan ang network team nila kung wala daw paraan to improve… SALES daw mag hahandle kung gusto ko daw ipa terminate DARN them!!!! bakit ko gugustuhin i continue kung PERWISYO na ung nagagawa?!?!?!

  7. Avatar for cherry_inthemiddle cherry_inthemiddle says:

    NO the government will never investigate these abuses by the telco’s….

    most stockholders, shareholders and owners are politicians or related to politicians….

  8. Avatar for bev bev says:

    nakakaasar n wi tribe…mhirap ng twagan,,,pasa psa pa. irate n nmn akong tumwag sa knila. though accomodating ang mga agent…nkkpang init nmn ang perwisyong ngagawa ng witribe.isang buwan p lng ako nung 26th of july.25th plang wala ng connection.as in wala..tpos friday p dw gagawin.sv ko cancel n lng kako…sakt sa ulo eh.nka 8 twag ata ko sa isang buwan.ms mhl p bnbyad ko s payphone…grabe.sv ng nkausap kong agent sa phone.kailngn p dw ireport sa sales agent ko yung pag terminate ko ng contract.maapektuhan dw kc agent n ngbenta…sv ko wala kong pkialm.ksalanan nya yun.cnungling xa mkbenta lng………………..anu bng mas mgndang isp?pldt b o smart bro?

  9. Avatar for frederick frederick says:

    bat ganun ang bagal prang nadaya yata ako ahh…d ako mkpaglaro ng on line games

  10. Avatar for vin vin says:

    d pa ubos 6GB q pero 256kbps lang speed q
    *PAKI-CHECK*
    *PAKI-CHECK*
    *PAKI-CHECK*

    tignan nyu din sa account nio.
    bka katulad nitong akin
    mula sa account q.
    Find details about your account status here.

    Subscription Plan : Move Up – Plan 998
    Monthly Usage Allowance : 6.00 GB
    GB Available at Plan Speed : 3.18 GB
    Actual GB Used : 2.51 GB
    Net GBUsed : 2.82 GB
    Peak Hours : 2.51 GB
    Off-Peak Hours : 0.00 GB
    Less: 75% Off-Peak discount : 0.00 GB
    Speed : 256Kbps
    Delivery Date : Fri, Apr 16, 2010 03:11 PM
    Subscription Start Date : Fri, Apr 16, 2010 03:11 PM
    Current Session Time In : Tue, Jul 20, 2010 03:26 PM

  11. Avatar for CAp CAp says:

    wag nyu na pansinin Stupid yan eh :)

  12. Avatar for Stupid Basher Stupid Basher says:

    mga tao sa tread nito mga tanga..hindi nyo muna pinagaralan ung kontrata bago kayo nagsign up tpos ngayon rereklamo kayo…

    ako masaya sa witribe kc alam ko equally distributed ang bandwidth…

    tanggapin nyo na na nag pinas ay hindi pa internet zone kaya wag na kayo mangarap na magkakaroon tayo ng sobrang bilis na internet…

    gising mga kapatid…

  13. Avatar for vince vince says:

    @bev

    go to cypher’s link

  14. Avatar for bev bev says:

    nairerefund ba?ayaw akong sgtin ng agent ko…ang sv mkpag usap dw ako sa agent. wala nmn ko gngmit n iba…browsing lng.email,facebook and fs….minsan basa lng.nd nmn mpkinbngn ang utube kc buffering lgi.tpos bglng ng 2gb n yung 6 gb ko…kakaloka.kakaasar

  15. Avatar for I hate witribe I hate witribe says:

    Naku naman! Kng nalaman ko lng agad tong site n to d nko ng witribe! 1month ko n gmit witribe and napakapngit ng resulta 128kbps kpg lumagpas s 10gb haha! Unstable p madalas mawalan ng signal pero nkalagy s network connection eh connected p rin kainis grr! Balik nln ako s globe!

  16. Avatar for ___ ___ says:

    nakatatlong broadband na ko

    1st smart bro
    2nd sun broadband wireless
    3rd wi-tribe

    *smart bro .1year ko ginamit hangang sa nasira ung antenna.sabi nung smart papalitan nila may additional bayad nga lng.edi pinacut q nlng

    *sun broadband wireless .pinaka masarap gamitin sa internet surfing at download lng. log ang cam sa ym.
    d pede magtorrent.pero sulit mura lng 699pesos kda month. at di na kailangan ng mga ethernet wire at saksakan ng kuryente.portable sya kc usb lng din.may sd card reader pra pwedeng gmitin prang usb mass storage.

    *wi-tribe. 3 months na wla pa din ung bill nmin sabi padadalhan nlng daw sa email hangang ngaun wla padin.bka mamaya patong patong na.ung cap d ko na experience ung 1mbps speed khit first day of month.dba dpat bagong cycle na un.kaso la pa din.laging ngloloading ung browser ko.d q ma access ung account q.

  17. Avatar for wi-tribe user wi-tribe user says:

    bagal nito!! anak ng p#$*(%na ibabalik ko na ito!

  18. Avatar for Wi-Tribe ASAR Wi-Tribe ASAR says:

    kakapakabit ko lng ng wi-tribe nkakainis bat gnun! pde ba magrefund wala pa nmang 1 week e mag smart wimax nlng ako

  19. Avatar for Cypher Cypher says:

    There’s more Wi-Tribe Complaints here!

    Share and Join this FACEBOOK PAGE with your friends, so they can be made aware before signing up with Wi-Tribe!

    http://www.facebook.com/pages/Wi-Tribe-Complaints/12007712*****70

  20. Avatar for vin vin says:

    wi-tribe ang pangit na wimax sa buong mundo
    dami nagrereklamo dahil sa capping. nakabagal.
    pagtinawagan mo at sinabi mong mabagal sasabihin sayu baka ubos na ung monthly usage allowance.
    at sasabihin nila na bumili ka nalng ng 2GB move more 200 lang daw anu to kumikitang kabuhayan.
    wag na kyung mag subscribe sa wi-tribe maiinis lang kyu.mambobola lng yang mga yan.

    nung una nilang capping pag naubos mu ung 6GB baba sa 512kbps ung speed mo
    ngaun binago nila
    pababa ng pababa ang capping
    e2 capping nila
    Move Up Plan 998
    Usage Speed
    First 6GB up to 1 Mbps
    Over 6GB to 8GB up to 512 Kbps
    Over 8GB to 10GB up to 256 Kbps
    Over 10GB up to 128 Kbps

    Move Up Plan 1998
    Usage Speed
    First 12GB up to 2 Mbps
    Over 12GB to 16GB up to 1 Mbps
    Over 16GB to 20GB up to 512 Kbps
    Over 20GB up to 256 Kbps

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