Sky Broadband seems to be tipping the scale for broadband speeds with offerings of up to 6Mbps and 12 Mbps packages for residential accounts. Just got a pamphlet from their roving people asking residents to switch.
Previously the top speeds for residential DSL lines are somewhere between 3 to 5Mbps, but 12 Mbps? Sign me up!
The new packages are as follows:
Plan 6 Mbps
6Mbps downsload
1Mbps upload
Free Installation
Free Modem
Free SkyCable Gold plan
Free SkyVoice Plan 100 (Free calls to US & Canada)
Monthly Service Fee: Php3,999
Plan 12 Mbps
12Mbps download
1Mbps upload
Free Installation
Free Modem
Free SkyCable Gold plan
Free SkyVoice Plan 100 (Free calls to US & Canada)
Monthly Service Fee: Php5,999
They also offer a 15-day free trial but I’m not sure what’s the catch with that one.
I’m already spending Php2k on PLDT myDSL and Php500 for Destiny Cable. Upgrading to 6 Mbps means I have to fork out another Php1,500 per month.
It might sound like a good deal especially for those looking into really fast download speeds but I’m in the fence when it comes to reliability.
Any Sky Cable or Sky Broadband user out there who can share some feedback on service reliability (i.e how many downtimes a year, resolution time, etc.)?
i’ve been on pldt mydsl for a few years already. at first i’ve been having disconnections and downtimes alot. even had experienced poor services from them as i reported my probs b4. imagine. like last year, the worst i had with them. my prob started on september and made the call to them right away. they said that they’ll had someone go here at our place to check on it. because we had already established that there is a big prob on my connection through the tests we had on phone.they didn’t showed up so i called them weeks and weeks later. november came and finally a tech went here even replaced my modem. first it worked but connection was poor, i am on plan 999 and i only get 200+ kbps connection, so thats about 20-30 kbps max download speeds even on the best sources of downloads on the net. and they said that its because you’ll only get a percentage of what you paid for. and a few days later downtimes, disconnections came. still the entire happened again, until april may this year. maybe a good tech came and finally he fixed everything. and until now i’m not experiencing anything bad about my dsl. i dunno if the techs b4 are just stupid or they just don’t like working at all. they suck! but thanks a lot to that last tech guy we had. i wished i got his personal number so he’ll be the one i’ll call when i have probs in the future. well, all in all, i dunno whats wrong with pldt. if it is the company itself, or they just have poor service people. i hope i won’t go back having same probs b4 coz honestly isp’s here suck. i’ve been thinking of changing to skybroadband in case my probs with pldt go back, but i only get poor feedback from people around the net who have tried it. so pls give more of your feedbacks and comparisons on skybroad, and other isp’s here. hope we can all find the best one finally. hehe
it sucks… we have it for 2 months now and its giving me headaches… it only bursts to 1100++ but dont be fooled… its actually varying from 65-1100… that really sucks for me since i play online games… dont subscribe to it… its worthless
the isp for me is pldt. but it relies how many subscribers on that area the less the subscriber the greater speed you got. the more subscriber the more conjested they are.
hi all,
im new to phillipeans straight from aus and im lookin for a broadband connection. currently logged in to an unsecured smartbro server and its tellin me the speed is 34mbps. Didnt you say that Skynets 12mbps was the biggest one round??
and can some1 plz give me some solid advice or direct me to a site where i can get some. = )
Find the Best Broadband Packages to suit your needs. Best Broadband Packages includes Sky. Sky has been instrumental in providing digital TV, interactive TV and even High Definition Television – HD TV to its customers.
just a tip when you are doing speedtest of your isp using speedtest.net… –dont test against servers here in phil. (skydsl.com.ph, skybroadband.com.ph, pldt.com.ph) because most of the sites wasn’t hosted here in the phil, meaning if you gonna browse facebook or play games like World of warcraft,ur packet needs to travel across the world not just in Phil. So here’s the real deal, test ur ISP (bayanteldsl, skybroadband or pldtdsl) against US servers, and you’ll see results they were pretty much close.
Had PLDT DSL and moved to Sky broadband when I moved residence. Surfing on the same sites I notice Sky’s slower speed compared to PLDT DSL. I had P999 plans on both.
been with digitel for about 7 months… some line was reportedly stolen so my connection is down for a month now. feel bad thou becaue i cant check my mail and i always drop by the digitel office and all they can say is “gagawin na po” damn… been that way for a month
Dude, every DAMN Internet service here in the Philippines is SHARED, may it be DSL or Cable Internet! Because their backbone is always shared.
Never compare DSL and Cable Internet speeds in the Philippines since the speeds still rely on how the network of each ISP is set up.
To Sky Broadband 12Mbps users, what modem are you using? Is it the Motorola Sb5101 also?
I guess what everybody has forgotten already is that the fact that cable internet (Sky Broadband) is basically a shared broadband internet access. Unlike DSL, which will not be affected by the volume of users at a particular time, cable internet will deteriorate when there are too many users at the same time.
US tech articles have been discussing this advantage and disadvantage of cable internet since 1999, and they still think that DSL is best for high-density areas. Cable internet is good, provided that there is a good balance between capacity and user volume.
I guess that’s the reason why Smart BRO sucks as well… It’s also a shared connection. Our service deteriorated after 4 years. But instead of replacing the transmitter, they simply pointed it at another cell site, because the current cell site has 70 users according to them. Since Sky Broadband has the same concept, I’ll just stick to Smart BRO na lang.
I guess that’s why Sky Broadband service may suck for some people.
I am interested in the Sky option. I am looking to hire someone from Manila and want them to have good internet access. Is Sky good for Skype phone calls?
I was on myDestiny internet for almost 5 years and every year it seems to be getting slower and slower so finally I decided to change to skybroadband, especially after taking the 15-day trial. I still haven’t disconnected our Destiny internet because I wanted to compare the two.
It is really alot faster than Destiny when it comes to browsing, and the speed is consistent (as the hundreds of speedtests i’ve been doing indicated). Everyone in my house is happy when they’re surfing the web and have commented that Sky is the better internet provider. (I live in Alabang Hills)
However, when it comes to the downloading of torrents, Sky really SUCKS! I tested downloading the same file from the same site with two computers, one on Destiny and the other on Sky and the results were very annoying — Destiny’s speeds were 5x faster than Sky’s! (100 KB/s vs. 20 KB/s). But if you do a speedtest, Sky is clearly the faster service (1.5mbps vs 300 kbps for Destiny).
So I guess this means that Sky themselves must be choking the download speeds somehow. Which is terribly unfair and downright wrong — nowhere in their service agreement does it say they can do that. I’ve complained 4 times now since getting the service 2 weeks ago and so far nothing has happened. Obviously I would like to only subscribe to one provider, but both are definitely flawed and it’s just so frustrating.
meron po bang ISP dito sa CAMANAVA area na nag-o-offer ng 1.5 mbps + telephone na P1,300 lng per month???
speedtest.net as of june 24 2009 fastest ISP in the philippines SKYInternet 22.18 mbps quezon city server
sa mga agent dyan ng sky sa bacolod city kung may promo kayo just send me a message kasi lilipat ako kasi pangit ang globe sa online games.. my email add: btx_m****@****.*** or txt me 091048*****
At sa mga ibang connection na OK sa bilis paki txt nalng sa no. ko. kasi lilipat ako ng connection Thank you
galing ako sa smart bro plan 999 384kbps, kaso lumabas ang globe wimax lumipat ako kasi plan 795 512kbps- kaso ang globe ok sa internet pero poor connection sa online games katulad ng Garena at iba pa.. gus2 ko sana sa sky na mag plan sila ng mura pero ok ang connection….
We’re currently using the 3mbps service of Sky Broadband, which I believe – despite the aggressive marketing on Sky’s part and the supposed higher speeds -, is a huge step down from the ZPDEE days.
I agree with a previous poster here that ZPDEE “was” fairly reliable, especially relative to other ISP’s here in the Philippines. Service was also good with onsite teams coming at a few days’ notice (sometimes even within the same day as the complaint).
I’ve been living abroad for a while now and I come home for long stretches twice a year. I’ve noticed in that span of time that with this Sky Broadband transition crept in ridiculously unreliable service and worthless customer support that were all hallmarks of typical local ISP’s which we sought to avoid by subscribing to ZPDEE in the first place. Simply put, despite the boasted “burst speeds” of this new marketing campaign, it really is a backwards step in overall service delivery.
First of all, I never get anything close to the 3mpbs download speed except during the wee hours of the morning. During the rest of the day, it lingers at around 1 to 1.5mbps, sometimes even less. Customer service reps are now absolutely inept, and all they will tell you when you call is that they will “endorse” (I’ve come to hate this Sky jargon) your plea to the proper department. Nobody knows how to do anything, nobody takes accountability for anything, and like another previous poster mentioned, “papaikutin ka nang parang bola.” That’s all the 631-0000 hotline is good for. All the reps are either lazy, helpless, or just plain stupid. What’s worse is that they lie, insulting the customer’s intelligence.
We’re part of this “prestige club” that SkyCable claims is its way of prioritizing loyal customers. Supposedly, we get 24/7 service with our personal account manager (they gave us her direct contact number). Now I don’t think our account manager even exists, as she never picks up, and her co-workers (and even her supervisor) keep on telling me different alibis regarding her failure to deal with us. One time I called, a guy said that she had just stepped out of the office. When I called moments later, a woman said that she had been on leave for quite some time already… It’s downright shameful that they can’t even coordinate their deceit. That’s how inept they are. Reps literally pull shit out of their asses just to close any unresolved issue…
I’m not an idiot when it comes to computers, and I’ve isolated the problem to either the cable modem or Sky’s signal. When connected to the modem directly, each of our 3 PC’s and 2 laptops still has no internet. Every time I called, the only thing each rep could say is to go to ipconfig and /release /renew. They’d explain it to you as if you were an idiot and it was the only way a network problem could be solved. A “prestige club” rep kept on insisting that the problem was with our hardware. I told him: “Are you suggesting that our 5 computers’ ethernet cards all broke down at the same time?” He was quick and defensive to say “no,” but he still insisted that our computers were to blame and was reluctant to file a report for an onsite team to come until I literally threatened to end our subscription. The even dumber part was that he was initially willing to send a team the next day to end our connection, but did not want to send one to at least check up on our modem… I’ve never been this disappointed with Sky.
All this comes on top of the fact that customer reps have promised for the past two days that a crew team will be sent each following morning. The first day, our subdivision/village guard post gave us a call saying that some SkyCable people wanted to come in. We told the guard to let them enter while we waited, but throughout the rest of the day, not a single SkyCable person rang our doorbell. I called Sky to ask what was going on, and they said that the job was already done. What the hell?! I didn’t even see them. Worst of all, my internet was still dead. And ang bastos nila! After using our name to get in and making us wait, they didn’t even have the courtesy to show up at our place. They probably just checked on some cable at some random street. After venting my frustration, Sky promised to send them again the next day but this time around, we were completely stood up. I never experienced anything like this with the old ZPDEE. Sky Broadband is now just like any other unreliable ISP… “Supposed” higher speeds mean squat if management and customer service are severely downgraded… not to mention these speeds aren’t even really attainable because of bandwidth issues, and our internet has been dying for long stretches of time to begin with.
Oh, and then there’s this other issue of Sky over-billing us for the past few years while I was away (my parents don’t really understand the specifics of these internet packages and just take it as it is). I found out about it and asked for a rebate. A “prestige club” rep told me she would call to update me in a few days. Three weeks passed and she didn’t call. I called the hotline and yelled at the people to transfer me to her and she just ended up pulling more shit our of her ass to cover for herself.
I’m just so frustrated and disappointed with what Sky has become… Sumsakit puso ko at na-ha-high blood ako rito. I can’t get any decent work done from home – not even check my email and respond to more urgent, consequence-bearing issues. I would never recommend Sky Broadband to a friend. My problem now is that there seem to be no good substitutes around anyway. This only feeds into the complacency that all ISP’s already display in unhealthy doses. Any suggestions for an alternative ISP? We live in QC near ADMU and UP Diliman… I’m just so sick of this, and I wanted to share my more recent experiences with Sky Broadband, even at length, just so people get another long-time user’s perspective and thus a clearer picture of how bad they’ve become.
Good luck looking for good ISP’s! Really. Our country deserves better than these crap conglomerates.
hi! I am paying P 999.00 for Destiny cable. They have PhP 500? I might need to renegotiate. More than 1 year na ko sa kanila. Now is a good time to shop for the best value for money provider!
Hi,
skybroadband agent here.
ive been selling for more than a year now for skybroadband.
will give fast and satisfying response to ur inquieries.
pls feel free to call or txt: 0906.289.3841 / (02) 487-9157
my email: armanab****@****.***
GLOBE BROADBAND HAS THE WORST TECH SUPPORT…
Evertime my connection fails, it takes 15-45 days before a technician conducts an onsite visit…
That happens to me 7 times in just a span of one year. I do websites as my bread and butter and needs a 24/7 reliable connection. GLOBE / INOVE sucks bigtime here in quezon city. VERY POOR SUPPORT… I am now opting for BayantelDSL or Skybroadband. Any feedback from users of both?
Just like their “NAKAW LOAD” to which they’ll take away a few bucks left on your load, thru that stupid self-implemented expiration period… They won’t apply the rebates they promised unless you visit their satellite offices and do the complaints from there.
I guess top politicians and NTC officials are on their payroll for this… This is a crime against all Filipinos… Dammnnn… Globe… Milking those poor pipinos…
SHAMELESS GLOBE…